Medical

Life Insurance

Commuter Savings

Dental

ADP Federal Credit Union

Vision

Matched 401k

Home & Auto Insurance Programs

Employee Stock Purchase Plan

Holidays, Personal Days, Vacation

PAID Volunteer Time Off

Wellness Offerings

Large

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Human Resources

You need 2-3 years in insurance, a Life & Health Producer License, and strong client relationship skills. Bonus for brokerage experience and knowledge of benefits/admin platforms.

You will manage client relationships, assist with employee benefits programs, handle renewals, negotiate with carriers, conduct client meetings, ensure satisfaction, and maintain accurate records.

Customer Relations

Sales & Business Development

Louisville

<div>ADP is hiring a Relationship Manager &ndash; Employee Benefits
In this role, you will serve as the single point of contact for a book of business of Group Health Insurance clients. You will own, manage, and service the entire relationship with your clients by serving as a subject matter expert on Employee Benefits, providing proactive, consultative education and support, and ultimately driving exceptional client satisfaction, loyalty, and retention.
The nature of what you do every day will not change &ndash; your #1 goal is to manage an assigned book of clients, serving as an insurance/employee benefits expert, providing trusted service and valued insights. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
What you&rsquo;ll do: Responsibilities
What you can expect on a typical day:
<ul><li>Relationship Management:
<ul><li>You will serve as the client&rsquo;s primary contact, acting as a liaison, serving as an internal client advocate.
</li><li>Maintain a comprehensive understanding of your dedicated client&rsquo;s group health portfolio and other ADP services and coordinate communication among various business partners.</li>
<li>Act as a liaison between clients and ADP, collaborating with other ADP partners including Product Management, Implementation, Payroll, Sales and more.</li>
<li>Own the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business.
</li><li>Provide proactive, personalized, strategic support and act as the primary contact between clients and insurance carriers to ensure a seamless client experience.</li>
</ul></li></ul><ul><li>Group Benefit Support &amp; Administration:
<ul><li>Continually provide insurance expertise to your clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals &amp; benefit guides.
</li><li>Assist clients in the design and implementation of their employee benefits programs, including group health, dental, vision, life, disability insurance and other ancillary coverages.</li>
<li>Handle all aspects of benefits renewals, including negotiating with carriers to secure the best rates and terms for clients.</li>
<li>Conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes.</li>
<li>Resolution support for benefit service issues such as enrollments, carrier billing, coverage, and claims.</li>
<li>Maintain accurate and up-to-date records of all client interactions, benefits plans, and compliance documentation.</li>
</ul></li></ul><ul><li>Client Retention:
<ul><li>Maximize client retention by working with clients, carriers, and external ADP partners to resolve issues that may impact the client relationship.
</li><li>You will proactively ensure client satisfaction through regular touchpoints soliciting feedback on existing group health benefit offerings and future needs, acting as appropriate (ie: quoting, upselling, remarketing).</li>
<li>You&rsquo;ll ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics.</li>
</ul></li></ul>TO SUCCEED IN THIS ROLE: Requirements
<ul><li>At least 2-3 years of related insurance experience</li>
<li>Life &amp; Health Insurance Producer License</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job.
Bonus points for these: Preferred Qualifications
<ul><li>Previous insurance industry experience with a brokerage or agency environment</li>
<li>Experience with Benefits Administration platforms: Ease, Employee Navigator, Flock</li>
<li>Experience with insurance quoting platforms: Zywave</li>
<li>Relationship/Account management experience</li>
<li>Demonstrated proficiency in managing client relationships with multiple products.</li>
<li>Extensive experience building relationships and understanding a client's needs.
</li><li>Prior experience managing service recovery.
</li><li>Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing and outsourcing
</li></ul>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
</li><li>Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
</li><li>Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
</li><li>Continuously learn through ongoing training, development, and mentorship opportunities.
</li><li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
</li><li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
</li><li>Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

ADP is hiring a Relationship Manager – Employee Benefits
In this role, you will serve as the single point of contact for a book of business of Group Health Insurance clients. You will own, manage, and service the entire relationship with your clients by serving as a subject matter expert on Employee Benefits, providing proactive, consultative education and support, and ultimately driving exceptional client satisfaction, loyalty, and retention.
The nature of what you do every day will not change – your #1 goal is to manage an assigned book of clients, serving as an insurance/employee benefits expert, providing trusted service and valued insights. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
What you’ll do: Responsibilities
What you can expect on a typical day:
Relationship Management:
You will serve as the client’s primary contact, acting as a liaison, serving as an internal client advocate.
Maintain a comprehensive understanding of your dedicated client’s group health portfolio and other ADP services and coordinate communication among various business partners.
Act as a liaison between clients and ADP, collaborating with other ADP partners including Product Management, Implementation, Payroll, Sales and more.
Own the client relationship by building trust, rapport, and understanding the insurance needs of your dedicated book of business.
Provide proactive, personalized, strategic support and act as the primary contact between clients and insurance carriers to ensure a seamless client experience.
Group Benefit Support & Administration:
Continually provide insurance expertise to your clients by managing benefit renewals, supporting Open Enrollment, and preparing quote proposals & benefit guides.
Assist clients in the design and implementation of their employee benefits programs, including group health, dental, vision, life, disability insurance and other ancillary coverages.
Handle all aspects of benefits renewals, including negotiating with carriers to secure the best rates and terms for clients.
Conduct virtual meetings with clients to review their benefits plans and make recommendations for improvements or changes.
Resolution support for benefit service issues such as enrollments, carrier billing, coverage, and claims.
Maintain accurate and up-to-date records of all client interactions, benefits plans, and compliance documentation.
Client Retention:
Maximize client retention by working with clients, carriers, and external ADP partners to resolve issues that may impact the client relationship.
You will proactively ensure client satisfaction through regular touchpoints soliciting feedback on existing group health benefit offerings and future needs, acting as appropriate (ie: quoting, upselling, remarketing).
You’ll ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics.
TO SUCCEED IN THIS ROLE: Requirements
At least 2-3 years of related insurance experience
Life & Health Insurance Producer License
A college degree is great but not required. What's more important is having the skills to do the job.
Bonus points for these: Preferred Qualifications
Previous insurance industry experience with a brokerage or agency environment
Experience with Benefits Administration platforms: Ease, Employee Navigator, Flock
Experience with insurance quoting platforms: Zywave
Relationship/Account management experience
Demonstrated proficiency in managing client relationships with multiple products.
Extensive experience building relationships and understanding a client's needs.
Prior experience managing service recovery.
Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing and outsourcing
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply today!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Employee Benefits Account Manager - ADP

United Kingdom

Germany

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

Employee Benefits Account Manager

You need 5-8 years in consulting or HR, customer service experience, and skills over a degree. Military experience is valued. HR certification is required within the first year.

You will troubleshoot HR issues, exceed client expectations through effective communication, and educate clients and team members on best practices and ADP solutions.

Consulting

People, HR & Administration

San Diego

<div>ADP is hiring a Human Resources Consultant.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<div>Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.</div>
<div></div><div>Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities,organizeyour day,multi-task,change direction,andprovide promptfollow-up.You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.</div>
<div></div><div>Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.</div>
TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization</li>
<li>At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
<ul><li>Experience noted above, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
</li></ul><div>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>HR Certification or willing to pursue in the first year</li>
</ul>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
</li><li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
</li><li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
</li><li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply now!
Jobs.adp.com
</div>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $57,100.00 - $116,100.00 / Year
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

ADP is hiring a Human Resources Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities,organizeyour day,multi-task,change direction,andprovide promptfollow-up.You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.
TO SUCCEED IN THIS ROLE: Required Qualifications
At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE: Preferred Qualifications
HR Certification or willing to pursue in the first year
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
Jobs.adp.com
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $57,100.00 - $116,100.00 / Year
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Human Resources Consultant III - ADP

Human Resources Consultant III

You need a high school diploma, 1-3 years in client service, basic project management skills, excellent communication, analytical skills, and proficiency in Microsoft Office and web technologies.

You will onboard clients, implement ADP technologies, collaborate internally, multi-task on projects, and manage high call volumes while providing exceptional service and communication.

Elk Grove Village

<div>ADP is hiring a Benefits Implt Consultant.
As a Benefits Implt Consultant, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees &ndash; from paychecks to health benefits and beyond.
You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark?Apply now!
To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<ul><li>Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
</li><li>Implement ADP Technologies. To deliver a comprehensive ADP solution, you will consult with clients and analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.</li>
<li>Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.</li>
<li>Multi-Task &amp; Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP.</li>
<li>You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year.</li>
</ul>TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>High School Diploma</li>
<li>1 to 3 years of experience working in a client service/customer service environment or systems integration environment</li>
<li>Basic project management skills</li>
<li>You can work overtime hours during peak seasons</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
<ul><li>Experience noted above OR</li>
<li>Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.</li>
</ul>YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.</li>
<li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply now!
Jobs.adp.com
Preference will be given to candidates who have the following:
<ul><li>Proven ability to maintain focus and work effectively with multiple demands</li>
<li>Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks</li>
<li>Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs</li>
<li>Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards</li>
<li>Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level</li>
<li>Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations</li>
<li>Proficient in the latest web technologies and working knowledge of various operating systems</li>
<li>Excellent analytical skills and time management skills</li>
<li>Excellent communication skills both verbal and written</li>
<li>Proficient using Microsoft Office</li>
</ul>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $18.70 - $37.88 / Hour
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

ADP is hiring a Benefits Implt Consultant.
As a Benefits Implt Consultant, you will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees – from paychecks to health benefits and beyond.
You will spend your day ensuring your clients are comfortable using ADP's products and services. Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide and drive clients towards the best solution for their unique business needs. Still, every day will be different because the new clients you meet span geographies and industries, requiring different solutions to satisfy their specific needs. That will keep things interesting, and our top-ranked training will help set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark?Apply now!
To learn more about Implementation at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
Implement ADP Technologies. To deliver a comprehensive ADP solution, you will consult with clients and analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
Partner Internally. You will collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
Multi-Task & Communicate. You will work on multiple time-sensitive projects and follow-up items at the same time. You will share essential information with clients and the teams you work with at ADP.
You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the calendar year.
TO SUCCEED IN THIS ROLE: Required Qualifications
High School Diploma
1 to 3 years of experience working in a client service/customer service environment or systems integration environment
Basic project management skills
You can work overtime hours during peak seasons
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above OR
Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.
YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
Jobs.adp.com
Preference will be given to candidates who have the following:
Proven ability to maintain focus and work effectively with multiple demands
Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks
Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient in the latest web technologies and working knowledge of various operating systems
Excellent analytical skills and time management skills
Excellent communication skills both verbal and written
Proficient using Microsoft Office
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $18.70 - $37.88 / Hour
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Benefit Implementation Consultant I - ADP

Benefit Implementation Consultant I

You need 3-5 years in consulting or HR roles, customer service success, and either a degree, relevant experience, or military background. HR certification required within the first year.

You will resolve client issues, educate on best practices, exceed expectations, and communicate effectively while leveraging HR and ADP product expertise to support clients.

Tempe

<div>ADP is hiring a Human Resources Consultant.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
<div>In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.</div>
<div></div><div>The nature of what you do every day will not change - your #1 goal is to help clients.</div>
<div>Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
</div><div></div><div>To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.</div>
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<div>Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.</div>
<div></div><div>Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.</div>
<div></div><div>Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.</div>
TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization</li>
<li>At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results</li>
</ul>A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
<ul><li>Experience noted above, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
</li></ul><div>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>HR Certification or willing to pursue in the first year</li>
</ul>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
</li><li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
</li><li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
</li><li>Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply now!
Jobs.adp.com
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

ADP is hiring a Human Resources Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients.
Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.
TO SUCCEED IN THIS ROLE: Required Qualifications
At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
BONUS POINTS FOR THESE: Preferred Qualifications
HR Certification or willing to pursue in the first year
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
Jobs.adp.com
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Human Resources Consultant - ADP

Human Resources Consultant

You need 2 years in client support or benefits, or military experience. Skills in payroll, HRIS, Excel, and communication are essential. Certifications like SHRM or GBA are preferred.

You will manage client relationships, coordinate benefits tasks, analyze data for annual enrollment, resolve complex issues, and ensure accurate processing of benefit programs and transactions.

IT & Cybersecurity

<div>ADP is hiring a Benefit Solutions Specialist - I.
POSITION SUMMARY: 
Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all &quot;hands-on&quot; configuration and related activities for both benefits administration and annual enrollment:
<ul><li>Primary point of contact for Comprehensive Benefits clients</li>
<li>Setup and management of benefit plans and annual enrollment</li>
<li>WFN Benefits technology support</li>
<li>Special benefits projects for clients</li>
<li>Proactive client contact</li>
<li>Consultative benefits support and best practices</li>
</ul>RESPONSIBILITIES:
<ul><li>Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.</li>
<li>Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period.</li>
<li>Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks/activities.</li>
<li>Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits.</li>
<li>Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN/HRB application and associated integration/connections resulting in a successful annual enrollment event.</li>
<li>Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise.</li>
<li>Manages, monitors data flow and integration including carrier connections, payroll and/or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate.</li>
<li>Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates.</li>
<li>Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues.</li>
<li>Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing</li>
<li>Provides service support related to the administration of health &amp; welfare benefit programs to the client and internal business partners &amp; service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or other client problems.</li>
<li>Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits/product/process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality.</li>
<li>Continually upgrades knowledge and skill base relating to health &amp; welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes.</li>
<li>Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors</li>
<li>Provides consultive benefits support and best practices to assigned client book of business.</li>
<li>Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125/FSA, COBRA, 401(k), etc.</li>
</ul>QUALIFICATIONS REQUIRED:
<ul><li>2 Years of experience in Client Support or Benefit Administration functions.
</li><li>A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
<ul><li>Experience noted above, OR
</li><li>Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.</li>
</ul></li></ul>Preference will be given to candidates who have the following:
<ul><li>SHRM, FPC, GBA, CEBS, and/or CHRS (ACA) preferred</li>
<li>Payroll, Accounting, HRIS &amp; project coordination experience a plus.</li>
<li>Basic knowledge of ADP's WFN (or other enterprise PR &amp; H&amp;W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred.</li>
<li>Effective verbal and written communication skills necessary as well as interpersonal and conflict management skills. Must demonstrate an ability to work effectively in &quot;reactive&quot; situations.</li>
<li>Knowledge of Microsoft Office with a strong working knowledge of Excel</li>
<li>Excellent interpersonal and telephone skills, effective time management skills, and demonstrated client conflict resolution skills necessary.</li>
</ul>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

ADP is hiring a Benefit Solutions Specialist - I.
POSITION SUMMARY:
Ensures platform configuration and readiness to support a client through their annual enrollment processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all "hands-on" configuration and related activities for both benefits administration and annual enrollment:
Primary point of contact for Comprehensive Benefits clients
Setup and management of benefit plans and annual enrollment
WFN Benefits technology support
Special benefits projects for clients
Proactive client contact
Consultative benefits support and best practices
RESPONSIBILITIES:
Serves as primary point relationship owner for assigned Comprehensive Benefits clients, including Benefits Administration and Annual Enrollment.
Supports / oversees the data gathering, requirements analysis and ADP project management activities associated with the maintenance of WFN/HRB and related interfaces/connections during the client's annual enrollment period.
Coordinates and manages Benefits Administration and Annual Enrollment tasks, including coordination with back-office and off-shore teams to supplement execution of tasks/activities.
Supports configuration and maintenance of WFN and other ADP products as it relates to Benefits.
Secures / updates / confirms appropriate information / materials from enrollment-related internal and external sources (e.g., brokers, carrier account mangers, client leadership, etc.) to support the configuration of the WFN/HRB application and associated integration/connections resulting in a successful annual enrollment event.
Manages activities within the project management tool related to the analysis and preparation for the enrollment process, including required system/profile/information gathering, requirements analysis, system updates, quality testing, data migration, and resulting deliverables. Provides WFN Benefits expertise.
Manages, monitors data flow and integration including carrier connections, payroll and/or processes manual carrier updates. Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic issues to appropriate team members, connections development teams, carriers or other third parties as appropriate.
Researches and resolves issues identified through routine audits. Research and resolve complex employee benefit problems and questions. Coordinates with other Comprehensive Services associates.
Works with benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues.
Coordinates with back office the audits, reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing
Provides service support related to the administration of health & welfare benefit programs to the client and internal business partners & service team via phone, CRM, email or in person, regarding standard or client operating procedure, best practice/business process, the resolution of participant benefit plan, insurance provider, WFN product and/or other client problems.
Coordinates communication with appropriate comprehensive benefits, internal business partners or third party resources to expedite responses to critical process, operating, client or participant situations. Utilizes extensive benefits/product/process experience to identify issues, troubleshoot client or service team problems and assist with a resolution. This would include but not be limited to issues related to participant coverage, administrative processes, compliance, carrier connections, payroll, and WFN functionality.
Continually upgrades knowledge and skill base relating to health & welfare benefit programs including compliance, standard operating procedures, administrative practices and process, WFN product and other products as applicable to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement, WFN product or other service application rollouts, and service training. Acts as a Liaison between the service center, relationship manager, and the client to explain benefits related processes.
Proactively works to identify problems and offer solutions to improve the internal operation and administration of the plans. Takes a proactive approach to establish systematic processes and procedures that will reduce or eliminate errors
Provides consultive benefits support and best practices to assigned client book of business.
Manages the workflow (both manual and electronic) to ensure that benefits transactions are accurately processed by both ADP and non-ADP service providers such as Section 125/FSA, COBRA, 401(k), etc.
QUALIFICATIONS REQUIRED:
2 Years of experience in Client Support or Benefit Administration functions.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above, OR
Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Preference will be given to candidates who have the following:
SHRM, FPC, GBA, CEBS, and/or CHRS (ACA) preferred
Payroll, Accounting, HRIS & project coordination experience a plus.
Basic knowledge of ADP's WFN (or other enterprise PR & H&W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred.
Effective verbal and written communication skills necessary as well as interpersonal and conflict management skills. Must demonstrate an ability to work effectively in "reactive" situations.
Knowledge of Microsoft Office with a strong working knowledge of Excel
Excellent interpersonal and telephone skills, effective time management skills, and demonstrated client conflict resolution skills necessary.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

ADP

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