Medical Insurance


Competitive Salary


Flexible remote policy


Retirement Savings Plan


Fitness Fund


Commuter Benefits


Referral Bonus


Large

Trust & Commit

Excellence

Customer Obsession

Dare to be Bold

Thrive Together

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Marketing & Advertising

Aircall

You must be pursuing a Bachelor's/Master's in Business, fluent in English, ideally French, with strong communication skills and a customer-facing experience being a plus.

You will support Account Executives in managing leads, observe sales calls, handle customer projects, negotiate offers, and collaborate with teams to enhance the customer experience.

Customer Relations

Sales & Business Development

New York

<p></p><div><div><p><div><div><div><b>New York</b></div><div><b>Sales &amp; Partnerships &ndash; 12001 - Account Executives /</b></div><div><b>Internship /</b></div><div><b>On-Site</b></div></div></div><p>
</p></p></div><div><div><div>
Aircall is a place where voices are valued.</div><div></div><div><br>
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.</div><div></div><div><br>
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world &ndash; Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home &ndash; everyone has a voice that is valued.</div><div></div><div><br>
Whatever your background, wherever you&rsquo;re from &ndash; we want you to join the conversation. Let&rsquo;s talk.</div><div></div><div><b><br>
About the Role:</b></div><div></div><div><br>
With over <b>6000 customers in North America </b>and a dedicated team on this specific area, Aircall ambitions to keep growing fast within the NA region.</div><div></div><div><br>
We are seeking a highly motivated Sales Intern to join our dynamic team which is focused on the NA market. The role itself is based in New York City.<br>
</div><div></div><br>
<div>As a Sales Intern, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.</div><div></div><div><br>
This internship will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing a career in sales.</div><div></div><div><br>
This is an onsite role based in New York City, with an expectation of 4 days a week in office from Monday-Thursday. The internship duration is June though end of December, 2025.
</div><ul><li>Please note, we cannot offer work sponsorship for this position.</li></ul></div><div><div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><ul><li>
Work closely with Account Executives (AE) of the NA Market to manage prospects from qualified lead to closing.</li><li>
Participate in and observe sales calls to gain practical knowledge about the sales process and customer interactions.</li><li>
Manage customer projects during their trial period, negotiate custom offers and close deals.
</li><li>Support the team in positioning and articulating the Aircall value proposition to small businesses.</li><li>
Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience throughout the sales process.
</li></ul></ul></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications:
</b></h3><ul><ul><li>Currently pursuing a Bachelor or Master&rsquo;'s degree in Business Administration, or a related field.</li><li>
English (spoken and written) must be flawless when communicating with clients.
</li><li>French fluency is a huge plus!
</li><li>Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively.</li><li>
Highly motivated and results-oriented with a strong work ethic.</li><li>
Experience in a customer facing role (support or success) is a plus.</li></ul></ul></div></div><div><div>
$18 - $22 an hour</div><div>
This is not including other benefits. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.</div></div><div><div>
Aircall is constantly moving forward. We&rsquo;re building new roads to complete our journey, and we&rsquo;re taking people with us who have the same builder mentality.</div><div></div><div><br>
Let&rsquo;s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.</div><div></div><div><br>
We&rsquo;re creating a place where great people trust one another and thrive together.</div><div></div><div><br>
People flourish at Aircall and now is the time to be part of the team and the journey we&rsquo;re on.</div><div></div><div><b><br>
Why join us?</b></div><div></div><div><br>
   Key moment to join Aircall in terms of growth and opportunities</div><ul><li>&#65039; Our people matter, work-life balance is important at Aircall</li></ul><div>
   Fast-learning environment, entrepreneurial and strong team spirit</div><div>
   45+ Nationalities: cosmopolite &amp; multi-cultural mindset</div><div>
   Competitive salary package &amp; equity</div><div>
   Medical, dental, and vision insurance is 100% covered</div><div>
   401k plan with company matching!</div><div>
&#9992;&#65039; Unlimited PTO &mdash; take the time you need to come to work feeling great!</div><ul><li>&#65039; Wellness, commuter, and childcare reimbursements</li></ul><div>
   Generous parental leave policy</div><div></div><div><br>
DE&amp;I Statement:</div><div>
At Aircall, we believe diversity, equity and inclusion &ndash; irrespective of origins, identity, background and orientations &ndash; are core to our journey.</div><div></div><div><br>
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We&rsquo;re working to create a place filled with diverse people who can enrich and learn from one another. We&rsquo;re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.</div><div></div><div><br>
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.</div><div></div><div><br>
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.</div></div></div></div><p></p>

New YorkSales & Partnerships – 12001 - Account Executives /Internship /On-Site

Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
About the Role:
With over 6000 customers in North America and a dedicated team on this specific area, Aircall ambitions to keep growing fast within the NA region.
We are seeking a highly motivated Sales Intern to join our dynamic team which is focused on the NA market. The role itself is based in New York City.

As a Sales Intern, you will have the opportunity to gain hands-on experience in the fast-paced world of B2B software sales.
This internship will provide valuable insights into the sales process, customer relationship management and market research within the SaaS industry. This role offers an excellent learning opportunity to develop consultative sales skills and grow professionally for individuals interested in pursuing a career in sales.
This is an onsite role based in New York City, with an expectation of 4 days a week in office from Monday-Thursday. The internship duration is June though end of December, 2025.
Please note, we cannot offer work sponsorship for this position.
Key Responsibilities:
Work closely with Account Executives (AE) of the NA Market to manage prospects from qualified lead to closing.
Participate in and observe sales calls to gain practical knowledge about the sales process and customer interactions.
Manage customer projects during their trial period, negotiate custom offers and close deals.
Support the team in positioning and articulating the Aircall value proposition to small businesses.
Collaborate with cross-functional teams, such as marketing and customer success, to ensure a seamless customer experience throughout the sales process.
Qualifications:
Currently pursuing a Bachelor or Master’'s degree in Business Administration, or a related field.
English (spoken and written) must be flawless when communicating with clients.
French fluency is a huge plus!
Excellent verbal and written communication skills, with the ability to articulate ideas clearly and persuasively.
Highly motivated and results-oriented with a strong work ethic.
Experience in a customer facing role (support or success) is a plus.
$18 - $22 an hour
This is not including other benefits. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
   Key moment to join Aircall in terms of growth and opportunities️ Our people matter, work-life balance is important at Aircall
   Fast-learning environment, entrepreneurial and strong team spirit
   45+ Nationalities: cosmopolite & multi-cultural mindset
   Competitive salary package & equity
   Medical, dental, and vision insurance is 100% covered
   401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!️ Wellness, commuter, and childcare reimbursements
   Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

Sales Intern - New York City - June 2025 (6 months) - Aircall

Sales Intern - New York City - June 2025 (6 months)

You need strong problem-solving skills, SaaS or telecom experience, a grasp of telephony routing, knowledge of OSI, ITIL, and ticket systems, plus empathy and organizational abilities.

You will address escalated technical issues, train support teams, document processes, collaborate with developers on resolutions, monitor metrics, and ensure customer satisfaction.

IT & Cybersecurity

Aircall is a place where voices are valued.<br><br>Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.<br><br>Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.<br><br>Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.<br><br>About the role:<br><br>As a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe. You will work directly with them to help solve complex technical and operational questions. As a Technical Support Specialist, you will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. Every day you will be working with multiple teams across Aircall, such as Success, Engineering, Product, Onboarding, and Sales to provide white glove service and support. Our team is customer-focused, highly motivated, and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Aircall being a 24/5 business we operate throughout various time zones using a follow-the-sun model. Our extensive product knowledge and technical skillset is our most valuable asset both to our customers and our internal teams.<br><br>This role can be based remotely in the U.S., with working hours of 9-6 pm est or equivalent.<br><br>Key Responsibilities:<br><br><br> * Receive and respond to escalated Customer cases regarding technical and functional questions or issues<br> * Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound / outbound calling, caller ID, calling features, etc. Analyze, reproduce, and be part of the resolution<br> * Assist the Frontline Support team to train them on some specific topics, and improve how the issues are escalated to the Technical Support team. Train the Customer Support Team about relevant subjects. Create and maintain internal documentation<br> * Work closely with developers and product management colleagues to diagnose, understand and resolve issues. Mitigate risks in potential features, and bring best practices to the Customer Support Team<br> * Take ownership with internal and external stakeholders to define and resolve systemic issues, suggest product enhancements and eventual workarounds. Recommend and support the implementation of process improvements<br> * Monitor Customer Support metrics to proactively identify trends and recurring issues. Follow up with customers to ensure ongoing high levels of satisfaction<br>   <br>   <br><br>Qualifications:<br><br><br> * Preferred experience:<br> * Strong problem-solving, decision-making, and critical-thinking skills<br> * You are familiar with working in remote or hybrid environments<br> * Previous experience in a client-facing technical role for a SaaS or telecom business<br> * Ability to convey complex ideas in layman's terms<br> * Comfortable multitasking in a fast-paced environment; familiar with organizing workflows and be process oriented<br> * Committed, ambitious, team player, and outcome oriented<br> * Soft skills:<br> * Aptitude for understanding providing excellent customer service including clear communication, problem solving and technical writing skills in English (Other Languages are a plus)<br> * Good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment<br> * Positive self-starter, willing to dig into complex issues, able to take direction, and work within a team environment<br> * Willingness to consistently improve and try different approaches and perspectives<br> * Empathetic and active listener, with the ability to see each situation from someone else’s viewpoint<br> * Aptitude to learn and support new products and features<br> * Motivation to learn by yourself and seek knowledge<br> * Hard skills:<br> * Basic understanding of telephony routing, including IVR, ACD, DTMF<br> * Foundational understanding of the OSI model<br> * Experience using and managing ticket-based enterprise workflow management systems, applying ITIL concepts. Familiarity with Zendesk and Atlassian products, notability JIRA<br> * Foundational knowledge about Operating Systems (Windows, Mac OS, Android, iOS)<br> * VoIP QoS, WAN & LAN<br> * Soft Switch & SIP providers<br> * WebRTC applications<br> * IP protocols<br>   <br>   <br><br>Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.<br><br>Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.<br><br>We’re creating a place where great people trust one another and thrive together.<br><br>People flourish at Aircall and now is the time to be part of the team and the journey we’re on.<br><br>Why join us?<br><br>🚀 Key moment to join Aircall in terms of growth and opportunities<br><br>💆‍♀️ Our people matter, work-life balance is important at Aircall<br><br>📚 Fast-learning environment, entrepreneurial and strong team spirit<br><br>🌍 45+ Nationalities: cosmopolite & multi-cultural mindset<br><br>💶 Competitive salary package & benefits<br><br>DE&I Statement:<br><br>At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.<br><br>We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.<br><br>We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.About the role:As a Technical Support Specialist, you will join a team that operates as a second point of contact for Aircall's customers across the globe. You will work directly with them to help solve complex technical and operational questions. As a Technical Support Specialist, you will have a direct impact on their ability to make and receive phone calls, leverage the right products/integrations and grow their business. Every day you will be working with multiple teams across Aircall, such as Success, Engineering, Product, Onboarding, and Sales to provide white glove service and support. Our team is customer-focused, highly motivated, and thrives on our shared success. You will be part of an international team with diverse backgrounds and skill sets. With Aircall being a 24/5 business we operate throughout various time zones using a follow-the-sun model. Our extensive product knowledge and technical skillset is our most valuable asset both to our customers and our internal teams.This role can be based remotely in the U.S., with working hours of 9-6 pm est or equivalent.Key Responsibilities: * Receive and respond to escalated Customer cases regarding technical and functional questions or issues * Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound / outbound calling, caller ID, calling features, etc. Analyze, reproduce, and be part of the resolution * Assist the Frontline Support team to train them on some specific topics, and improve how the issues are escalated to the Technical Support team. Train the Customer Support Team about relevant subjects. Create and maintain internal documentation * Work closely with developers and product management colleagues to diagnose, understand and resolve issues. Mitigate risks in potential features, and bring best practices to the Customer Support Team * Take ownership with internal and external stakeholders to define and resolve systemic issues, suggest product enhancements and eventual workarounds. Recommend and support the implementation of process improvements * Monitor Customer Support metrics to proactively identify trends and recurring issues. Follow up with customers to ensure ongoing high levels of satisfaction      Qualifications: * Preferred experience: * Strong problem-solving, decision-making, and critical-thinking skills * You are familiar with working in remote or hybrid environments * Previous experience in a client-facing technical role for a SaaS or telecom business * Ability to convey complex ideas in layman's terms * Comfortable multitasking in a fast-paced environment; familiar with organizing workflows and be process oriented * Committed, ambitious, team player, and outcome oriented * Soft skills: * Aptitude for understanding providing excellent customer service including clear communication, problem solving and technical writing skills in English (Other Languages are a plus) * Good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment * Positive self-starter, willing to dig into complex issues, able to take direction, and work within a team environment * Willingness to consistently improve and try different approaches and perspectives * Empathetic and active listener, with the ability to see each situation from someone else’s viewpoint * Aptitude to learn and support new products and features * Motivation to learn by yourself and seek knowledge * Hard skills: * Basic understanding of telephony routing, including IVR, ACD, DTMF * Foundational understanding of the OSI model * Experience using and managing ticket-based enterprise workflow management systems, applying ITIL concepts. Familiarity with Zendesk and Atlassian products, notability JIRA * Foundational knowledge about Operating Systems (Windows, Mac OS, Android, iOS) * VoIP QoS, WAN & LAN * Soft Switch & SIP providers * WebRTC applications * IP protocols      Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.We’re creating a place where great people trust one another and thrive together.People flourish at Aircall and now is the time to be part of the team and the journey we’re on.Why join us?🚀 Key moment to join Aircall in terms of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💶 Competitive salary package & benefitsDE&I Statement:At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

Technical Support Specialist - Remote NA - Aircall

United States

Technical Support Specialist - Remote NA

You need 3 years in HR, strong organizational skills, HRIS proficiency, payroll operations experience, analytical skills, and excellent communication. Fluency in English is essential.

You will manage employee lifecycle processes, maintain HRIS, ensure compliance, address employee queries, support audits, oversee international payroll, and maintain accurate records securely.

People, HR & Administration

Seattle

<p></p><div><div><p><div><div><div><b>Seattle</b></div><div><b>G&amp;A &ndash; 14023 - HR Ops /</b></div><div><b>Full-Time /</b></div><div><b>Hybrid</b></div></div></div><p>
</p></p></div><div><div><div>
Aircall is a place where voices are valued.</div><div></div><div><br>
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.</div><div></div><div><br>
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world &ndash; Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home &ndash; everyone has a voice that is valued.</div><div></div><div><br>
Whatever your background, wherever you&rsquo;re from &ndash; we want you to join the conversation. Let&rsquo;s talk.</div><div></div><div><b><br>
About the role:</b></div><div>
As HR Generalist/Operations you'll lead payroll and HR operations across multiple countries, ensuring accuracy, compliance, and exceptional support for our global team. You'll work on exciting projects to enhance systems, streamline workflows, and drive meaningful improvements in HR processes.</div></div><div><div><h3 class="jobSectionHeader"><b>
Your mission @ Aircall:
</b></h3><ul><ul><li>Manage employee lifecycle processes, including onboarding, probation, and off-boarding.</li><li>
Maintain and update HRIS systems with employee data and support reporting needs.</li><li>
Ensure compliance with labor regulations and company policies across all HR operations.</li><li>
Act as a point of contact for employee queries related to payroll, benefits, and HR policies.</li><li>
Support audits by preparing required documents and records related to HR operations.</li><li>
Manage end-to-end international payroll operations ensuring accurate and timely salary delivery.</li><li>
Work with our payroll provider to ensure payroll processes align with local labor laws, tax regulations, and company policies.</li><li>
Facilitate seamless payroll transitions during onboarding and off-boarding.</li><li>
Maintain accurate employee records while safeguarding sensitive data.</li></ul></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Desirable
</b></h3><ul><ul><li>Experience in multi-country payroll operations</li><li>
Experience with tools like Papaya, Netsuite, Monday.com, and BambooHR.</li><li>
Excellent analytical and problem-solving skills to ensure precision in all payroll operations.</li><li>
Strong organizational skills to manage deadlines across multiple time zones.</li><li>
Exceptional communication skills to work effectively with cross-cultural teams and stakeholders.</li><li>
Fluency in English is required; proficiency in additional regional languages is a plus.</li></ul></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Required qualifications and skills:</b></h3><ul><ul><li>
3 years of HR experience, or equivalent qualifications.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Proficiency in HRIS tools (e.g., BambooHR or similar).</li></ul></ul></div></div><div><div>
$70,000 - $90,000 a year</div><div>
This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.</div></div><div><div>
Aircall is constantly moving forward. We&rsquo;re building new roads to complete our journey, and we&rsquo;re taking people with us who have the same builder mentality.</div><div></div><div><br>
Let&rsquo;s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.</div><div></div><div><br>
We&rsquo;re creating a place where great people trust one another and thrive together.</div><div></div><div><br>
People flourish at Aircall and now is the time to be part of the team and the journey we&rsquo;re on.</div><div></div><div><br>
Why join us?</div><div></div><div><br>
   Key moment to join Aircall in terms of growth and opportunities</div><ul><li>&#65039; Our people matter, work-life balance is important at Aircall</li></ul><div>
   Fast-learning environment, entrepreneurial and strong team spirit</div><div>
   45+ Nationalities: cosmopolite &amp; multi-cultural mindset</div><div>
   Competitive salary package &amp; equity</div><div>
   Medical, dental, and vision insurance is 100% covered</div><div>
   401k plan with company matching!</div><div>
&#9992;&#65039; Unlimited PTO &mdash; take the time you need to come to work feeling great!</div><ul><li>&#65039; Wellness, internet, and childcare reimbursements</li></ul><div>
   Generous parental leave policy</div><div></div><div><br>
DE&amp;I Statement:</div><div>
At Aircall, we believe diversity, equity and inclusion &ndash; irrespective of origins, identity, background and orientations &ndash; are core to our journey.</div><div></div><div><br>
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We&rsquo;re working to create a place filled with diverse people who can enrich and learn from one another. We&rsquo;re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.</div><div></div><div><br>
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.</div><div></div><div><br>
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.</div></div></div></div><p></p>

SeattleG&A – 14023 - HR Ops /Full-Time /Hybrid

Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
About the role:
As HR Generalist/Operations you'll lead payroll and HR operations across multiple countries, ensuring accuracy, compliance, and exceptional support for our global team. You'll work on exciting projects to enhance systems, streamline workflows, and drive meaningful improvements in HR processes.
Your mission @ Aircall:
Manage employee lifecycle processes, including onboarding, probation, and off-boarding.
Maintain and update HRIS systems with employee data and support reporting needs.
Ensure compliance with labor regulations and company policies across all HR operations.
Act as a point of contact for employee queries related to payroll, benefits, and HR policies.
Support audits by preparing required documents and records related to HR operations.
Manage end-to-end international payroll operations ensuring accurate and timely salary delivery.
Work with our payroll provider to ensure payroll processes align with local labor laws, tax regulations, and company policies.
Facilitate seamless payroll transitions during onboarding and off-boarding.
Maintain accurate employee records while safeguarding sensitive data.
Desirable
Experience in multi-country payroll operations
Experience with tools like Papaya, Netsuite, Monday.com, and BambooHR.
Excellent analytical and problem-solving skills to ensure precision in all payroll operations.
Strong organizational skills to manage deadlines across multiple time zones.
Exceptional communication skills to work effectively with cross-cultural teams and stakeholders.
Fluency in English is required; proficiency in additional regional languages is a plus.
Required qualifications and skills:
3 years of HR experience, or equivalent qualifications.
Excellent organizational skills and attention to detail.
Proficiency in HRIS tools (e.g., BambooHR or similar).
$70,000 - $90,000 a year
This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
   Key moment to join Aircall in terms of growth and opportunities️ Our people matter, work-life balance is important at Aircall
   Fast-learning environment, entrepreneurial and strong team spirit
   45+ Nationalities: cosmopolite & multi-cultural mindset
   Competitive salary package & equity
   Medical, dental, and vision insurance is 100% covered
   401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!️ Wellness, internet, and childcare reimbursements
   Generous parental leave policy
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.