Large

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to.  We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. 

Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

Acting like owners – taking the charge, leading by example and an immense sense of pride in their work.

Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner. 



Travel & Leisure

AMAN

You need luxury real estate sales experience, a business-related degree, AML/KYC knowledge, CRM proficiency, strong communication skills, and attention to detail.

You will manage KYC/AML compliance, support sales leads, conduct market research, oversee CRM, analyze legal contracts, and collaborate across departments for seamless operations.

Sales & Business Development

Legal

Dubai

<div>
 Location: 
 <div>
  This position is located at our (corporate office / property XXXXX) in (Place), (Country).
 </div> Overview: 
 <div>
  The Residential Sales Admin and Compliance Officer is responsible for supporting the sales team and overseeing the generation and management of sales leads. Additionally, this role is responsible for conducting KYC (Know Your Customer), AML (Anti-Money Laundering), and other regulatory checks on potential buyers for UAE-based projects. This role ensures compliance with local regulations and plays a key role in facilitating the sales process, ensuring smooth operations and regulatory adherence.
 </div> Responsibilities: 
 <div>
  <b> KYC/AML Compliance</b>
 </div>
 <ul>
  <li>Register for goAML and develop, implement, and manage AML and KYC procedures for Aman clients.</li>
  <li>Educate and train sales managers on AML policies and compliance protocols.</li>
  <li>Monitor and report suspicious transactions to prevent money laundering.</li>
  <li>Assess risks associated with each client prior to forwarding details to developers.</li>
  <li>File quarterly and annual compliance reports, ensuring timely submission.</li>
  <li>Conduct an independent audit of the compliance framework on an annual basis.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Sales Support and Lead Management</b>
 </div>
 <ul>
  <li>Assist with the lead generation process and ensure timely follow-up to convert leads into sales.</li>
  <li>Track and manage sales leads, ensuring efficient delegation and follow-up by Sales Directors.</li>
  <li>Work closely with the marketing team to optimize lead generation strategies, including events, promotions, and digital campaigns.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Market Research and Competitive Analysis</b>
 </div>
 <ul>
  <li>Stay informed on market trends, competitor offerings, and industry developments.</li>
  <li>Provide insights to adjust sales strategies to position Aman Residences as a top luxury option in the market.</li>
 </ul>
 <div></div>
 <div>
  <b><br> CRM Management and Reporting</b>
 </div>
 <ul>
  <li>Manage the CRM system, ensuring accurate and up-to-date client information.</li>
  <li>Prepare and present regular sales reports for management, highlighting key performance metrics and areas for improvement.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Legal Contract Expertise</b>
 </div>
 <ul>
  <li>Analyse and interpret legal contracts, ensuring all information is accurate and compliant.</li>
  <li>Personalize contracts to reflect the specific needs of each buyer, ensuring clarity and satisfaction throughout the transaction process.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Cross-Department Collaboration</b>
 </div>
 <ul>
  <li>Collaborate with marketing, legal, and operations teams to ensure smooth execution of the sales process and client satisfaction.</li>
 </ul> Qualifications: 
 <div>
  <b> Experience</b>:
 </div>
 <ul>
  <li>Proven track record of success in luxury real estate sales, residential sales management, or hospitality.</li>
  <li>Solid understanding of the UAE real estate regulatory environment, especially related to AML/KYC compliance.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Education</b>:
 </div>
 <ul>
  <li>Bachelor’s degree in business, hospitality, real estate, compliance, or a related field.</li>
  <li>AML/KYC certifications are preferred.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Skills</b>:
 </div>
 <ul>
  <li>Proficiency in CRM software, client check tools, Microsoft Office Suite (Excel, Word).</li>
  <li>Exceptional communication and interpersonal skills with the ability to build rapport with high-net-worth individuals.</li>
  <li>Strong organizational skills and the ability to handle multiple priorities simultaneously.</li>
 </ul>
 <div></div>
 <div>
  <b><br> Soft Skills</b>:
 </div>
 <ul>
  <li>Strategic thinking with an ability to analyse and adjust to market dynamics.</li>
  <li>Ability to work under pressure and meet deadlines.</li>
  <li>High level of attention to detail and accuracy.</li>
 </ul>
</div>


 Location: 
 
  This position is located at our (corporate office / property XXXXX) in (Place), (Country).
  Overview: 
 
  The Residential Sales Admin and Compliance Officer is responsible for supporting the sales team and overseeing the generation and management of sales leads. Additionally, this role is responsible for conducting KYC (Know Your Customer), AML (Anti-Money Laundering), and other regulatory checks on potential buyers for UAE-based projects. This role ensures compliance with local regulations and plays a key role in facilitating the sales process, ensuring smooth operations and regulatory adherence.
  Responsibilities: 
 
   KYC/AML Compliance
 
 
  Register for goAML and develop, implement, and manage AML and KYC procedures for Aman clients.
  Educate and train sales managers on AML policies and compliance protocols.
  Monitor and report suspicious transactions to prevent money laundering.
  Assess risks associated with each client prior to forwarding details to developers.
  File quarterly and annual compliance reports, ensuring timely submission.
  Conduct an independent audit of the compliance framework on an annual basis.
 
 
 
   Sales Support and Lead Management
 
 
  Assist with the lead generation process and ensure timely follow-up to convert leads into sales.
  Track and manage sales leads, ensuring efficient delegation and follow-up by Sales Directors.
  Work closely with the marketing team to optimize lead generation strategies, including events, promotions, and digital campaigns.
 
 
 
   Market Research and Competitive Analysis
 
 
  Stay informed on market trends, competitor offerings, and industry developments.
  Provide insights to adjust sales strategies to position Aman Residences as a top luxury option in the market.
 
 
 
   CRM Management and Reporting
 
 
  Manage the CRM system, ensuring accurate and up-to-date client information.
  Prepare and present regular sales reports for management, highlighting key performance metrics and areas for improvement.
 
 
 
   Legal Contract Expertise
 
 
  Analyse and interpret legal contracts, ensuring all information is accurate and compliant.
  Personalize contracts to reflect the specific needs of each buyer, ensuring clarity and satisfaction throughout the transaction process.
 
 
 
   Cross-Department Collaboration
 
 
  Collaborate with marketing, legal, and operations teams to ensure smooth execution of the sales process and client satisfaction.
  Qualifications: 
 
   Experience:
 
 
  Proven track record of success in luxury real estate sales, residential sales management, or hospitality.
  Solid understanding of the UAE real estate regulatory environment, especially related to AML/KYC compliance.
 
 
 
   Education:
 
 
  Bachelor’s degree in business, hospitality, real estate, compliance, or a related field.
  AML/KYC certifications are preferred.
 
 
 
   Skills:
 
 
  Proficiency in CRM software, client check tools, Microsoft Office Suite (Excel, Word).
  Exceptional communication and interpersonal skills with the ability to build rapport with high-net-worth individuals.
  Strong organizational skills and the ability to handle multiple priorities simultaneously.
 
 
 
   Soft Skills:
 
 
  Strategic thinking with an ability to analyse and adjust to market dynamics.
  Ability to work under pressure and meet deadlines.
  High level of attention to detail and accuracy.
 


Residential Sales Admin and Compliance Officer - AMAN

Aman

Residential Sales Admin and Compliance Officer

You should have excellent communication skills, be proficient in Italian and English, and have experience in human resources or hospitality preferred but not mandatory.

You will assist with recruitment, onboarding, employee support, compliance, training coordination, and organizing activities for staff engagement.

Hospitality & Retail

People, HR & Administration

Venice

<div>
 Overview: 
 <div>
  The HR Coordinator will be a key support for staff, ensuring smooth administration and personnel management. The aim is to create an engaging environment where every employee feels valued and supported.
 </div>
 <div>
  Reporting directly to the HR Director, the person in this role will take care also of L&amp;D activities as well as recruitment and employees’ relations tasks.
 </div>
 <div>
  The position will be based in Aman Venice.
 </div> Responsibilities: 
 <ul>
  <li>Support in recruiting, onboarding and daily HR functions</li>
  <li>Serve as a trusted point of contact for all employees, addressing concerns and fostering a positive work environment</li>
  <li>Support in the administrative daily activities ensuring compliance with Company policies and labour regulations</li>
  <li>Coordinate the annual training program for Aman Venice Staff</li>
  <li>Organize and implement activities for the employees’ daily engagement.</li>
 </ul> Qualifications: 
 <ul>
  <li>Previous experience in the Human Resources and hospitality sector is preferred but not compulsory.</li>
  <li>Proficiency in Italian and English is required</li>
  <li>Excellent communication skills.</li>
 </ul>
</div>


 Overview: 
 
  The HR Coordinator will be a key support for staff, ensuring smooth administration and personnel management. The aim is to create an engaging environment where every employee feels valued and supported.
 
 
  Reporting directly to the HR Director, the person in this role will take care also of L&D activities as well as recruitment and employees’ relations tasks.
 
 
  The position will be based in Aman Venice.
  Responsibilities: 
 
  Support in recruiting, onboarding and daily HR functions
  Serve as a trusted point of contact for all employees, addressing concerns and fostering a positive work environment
  Support in the administrative daily activities ensuring compliance with Company policies and labour regulations
  Coordinate the annual training program for Aman Venice Staff
  Organize and implement activities for the employees’ daily engagement.
  Qualifications: 
 
  Previous experience in the Human Resources and hospitality sector is preferred but not compulsory.
  Proficiency in Italian and English is required
  Excellent communication skills.
 


Human Resources Coordinator - AMAN

Human Resources Coordinator

You should have 1-2 years in luxury F&B, strong interpersonal and leadership skills, perform well under pressure, communicate in English, and preferably know the MICROS system.

You will ensure exceptional food and beverage service, monitor costs, manage guest satisfaction, oversee cleanliness, handle complaints, and support daily briefings and operations.

Jaipur

 * To be committed and dedicate time, effort and attention to offering a food and beverage product, which in quality and presentation reflects the vision and brand personality of the hotel<br> * To coordinate the business activities in Food & Beverage Service<br> * To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.<br><br> <br><br> * Check on guests’ satisfaction levels and properly handle feedback and follow-up<br> * Perform opening and closing duties as assigned<br> * Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees<br> * Report any complaints, incidents or any other irregularities to F&B management<br> * Ensure that operating equipment is maintained and service and storage areas are kept safe and clean<br> * Maintain quality control for all food served<br> * To ensure that guests receive the attention and service they require<br> * Carry out any other duties as and when assigned by the F&B management<br><br> <br><br> * Minimum 1-2 year experience in luxury hotel or resort and well trained in F&B operations<br> * Strong inter-personality, leadership, and creative skills<br> * Ability to perform under pressure<br> * Proficient in English communication<br> * Experience with MICROS system preffered. 

 * To be committed and dedicate time, effort and attention to offering a food and beverage product, which in quality and presentation reflects the vision and brand personality of the hotel * To coordinate the business activities in Food & Beverage Service * To consistently monitor F&B cost and recommend pro-active action to enhance the profitability of the Food & Beverage department.  * Check on guests’ satisfaction levels and properly handle feedback and follow-up * Perform opening and closing duties as assigned * Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees * Report any complaints, incidents or any other irregularities to F&B management * Ensure that operating equipment is maintained and service and storage areas are kept safe and clean * Maintain quality control for all food served * To ensure that guests receive the attention and service they require * Carry out any other duties as and when assigned by the F&B management  * Minimum 1-2 year experience in luxury hotel or resort and well trained in F&B operations * Strong inter-personality, leadership, and creative skills * Ability to perform under pressure * Proficient in English communication * Experience with MICROS system preffered. 

AMAN

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