Large

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

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Finance

Assurant

Helping people thrive in a connected world.

You must have risk management experience, knowledge of EU DORA, and regulatory change project skills. A related degree, strategic vision, and strong English are essential.

You will implement DORA requirements, manage third-party risks, lead risk assessments, produce resilience dashboards, and oversee penetration testing while ensuring compliance and guiding remediation.

Amsterdam

<div>
 Risk Analyst – DORA 
 Amsterdam, The Netherlands; Hybrid working opportunities available 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
 Our Values 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity 
 Assurant Europe are looking for a Risk Analyst who will support the implementation and oversight of the Digital Operational Resilience Act (DORA). You will be an important contributor in ensuring that our digital operational resilience is compliant with the EU DORA regulatory requirements. You will support the strategic integration of DORA requirements into our existing risk management framework and help manage digital risks related to ICT (Information and Communication Technology) and security across the organization.
 You will report to the CEO, and will work daily with the Head of Risk. You will work with the IT, Cybersecurity, Risk Management and Procurement teams. Your contributions will help develop policies and procedures that protect our digital infrastructure and information assets, and you will play an important part to support the Management Board with their oversight over third parties risk management, whilst helping guide Assurant Europe through the evolving digital landscape and maintaining the trust of our customers and partners.
 You Will: 
 <ul>
 <li>Support implementation of the DORA requirements within the Firm, to ensure we are compliant.</li>
 <li>Support the operation and further development of the (Digital) Operational Resilience framework, in particular the Third-Party Risk Management framework.</li>
 <li>Lead the ICT Risk and Control Self Assessments and further development of the (digital) operational risk and control frameworks.</li>
 <li>Engage with Operations Management and Procurement to collate and assess the performance and risk management of our IT and other Third-Party suppliers.</li>
 <li>Engage with the global Third-Party Risk Management, and Vendor Management teams to obtain assurance about the continuity and arrangements of our vendors.</li>
 <li>Produce quarterly (Digital) Operational Resilience Dashboards to the Head of Risk.</li>
 <li>Contribute to EU and Global Policy and procedure developments to ensure we have an internal governance and control framework.</li>
 <li>Oversee the delivery and quality of threat led penetration testing activity, including CBEST, through third-party vendors in a manner consistent with regulatory requirements, including DORA.</li>
 <li>Provide oversight, guidance, and challenge on remediation of issues identified through testing activity.</li>
 <li>Work across business, operations and technology to support digital operational resilience testing activities, document results/lessons learned and track remediation actions to closure</li>
 </ul>
 You Will Have: 
 <ul>
 <li>Experience in risk management, with a significant focus on (IT) Resiliency or Business Continuity.</li>
 <li>A deep understanding of regulatory requirements, industry standards, and best practices related to EU DORA and Operational Resilience.</li>
 <li>Experience implementing and overseeing regulatory change projects.</li>
 <li>Experience collaborating with and influencing colleagues across departments and geographies.</li>
 <li>Bachelor’s degree or more in a related field (relevant industry certifications are desirable).</li>
 <li>Strategic vision with the ability to translate complex regulatory requirements into risk management practices.</li>
 <li>In-depth understanding of digital ecosystems, cyber threats, and the latest trends in technology and cybersecurity.</li>
 <li>Experience in developing risk management policies and procedures.</li>
 <li>Language: high level English is required</li>
 </ul>
 Benefits &amp; Training 
 <ul>
 <li>Bonus scheme</li>
 <li>Premium free pension and WIA insurance</li>
 <li>Care &amp; welfare allowance (€45 net per month)</li>
 <li>€50 net on your birthday!</li>
 <li>Internal Wellbeing Programme</li>
 <li>Learning and Development opportunities</li>
 </ul>
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application 
 #LI-Hybrid 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
 Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
 What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
 Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
 Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
</div>


 Risk Analyst – DORA 
 Amsterdam, The Netherlands; Hybrid working opportunities available 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
 Our Values 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity 
 Assurant Europe are looking for a Risk Analyst who will support the implementation and oversight of the Digital Operational Resilience Act (DORA). You will be an important contributor in ensuring that our digital operational resilience is compliant with the EU DORA regulatory requirements. You will support the strategic integration of DORA requirements into our existing risk management framework and help manage digital risks related to ICT (Information and Communication Technology) and security across the organization.
 You will report to the CEO, and will work daily with the Head of Risk. You will work with the IT, Cybersecurity, Risk Management and Procurement teams. Your contributions will help develop policies and procedures that protect our digital infrastructure and information assets, and you will play an important part to support the Management Board with their oversight over third parties risk management, whilst helping guide Assurant Europe through the evolving digital landscape and maintaining the trust of our customers and partners.
 You Will: 
 
  Support implementation of the DORA requirements within the Firm, to ensure we are compliant.
  Support the operation and further development of the (Digital) Operational Resilience framework, in particular the Third-Party Risk Management framework.
  Lead the ICT Risk and Control Self Assessments and further development of the (digital) operational risk and control frameworks.
  Engage with Operations Management and Procurement to collate and assess the performance and risk management of our IT and other Third-Party suppliers.
  Engage with the global Third-Party Risk Management, and Vendor Management teams to obtain assurance about the continuity and arrangements of our vendors.
  Produce quarterly (Digital) Operational Resilience Dashboards to the Head of Risk.
  Contribute to EU and Global Policy and procedure developments to ensure we have an internal governance and control framework.
  Oversee the delivery and quality of threat led penetration testing activity, including CBEST, through third-party vendors in a manner consistent with regulatory requirements, including DORA.
  Provide oversight, guidance, and challenge on remediation of issues identified through testing activity.
  Work across business, operations and technology to support digital operational resilience testing activities, document results/lessons learned and track remediation actions to closure
 
 You Will Have: 
 
  Experience in risk management, with a significant focus on (IT) Resiliency or Business Continuity.
  A deep understanding of regulatory requirements, industry standards, and best practices related to EU DORA and Operational Resilience.
  Experience implementing and overseeing regulatory change projects.
  Experience collaborating with and influencing colleagues across departments and geographies.
  Bachelor’s degree or more in a related field (relevant industry certifications are desirable).
  Strategic vision with the ability to translate complex regulatory requirements into risk management practices.
  In-depth understanding of digital ecosystems, cyber threats, and the latest trends in technology and cybersecurity.
  Experience in developing risk management policies and procedures.
  Language: high level English is required
 
 Benefits & Training 
 
  Bonus scheme
  Premium free pension and WIA insurance
  Care & welfare allowance (€45 net per month)
  €50 net on your birthday!
  Internal Wellbeing Programme
  Learning and Development opportunities
 
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application 
 #LI-Hybrid 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
  What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
  Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
  Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Risk Analyst - DORA - Assurant

Risk Analyst - DORA

You must be fluent in Italian and French, proficient in English, have strong customer service skills, be adaptable, multi-task efficiently, and possess intermediate Microsoft Office skills.

You will interact with customers and intermediaries, handle inquiries about policies, manage mailing setups, process data, and ensure accuracy in documentation and commissions.

Customer Relations

People, HR & Administration

<div>
 <div>
 <div>
 Description
 </div>
 </div>
 <div>
 <div>
 <div>
 <div>
 Customer Service Associate, Amsterdam 
 Multilingual; Italian Language &amp; fluency in French 
 Fixed term contract – 7 months 
 € 2329 Monthly 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.
 Our Values; 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity; 
 The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. A Customer Service Associate is responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the company’s standards.
 Main responsibilities are ;
 <ul>
 <li>Maintains contact with customers and intermediaries in relation to questions about premium or policies. Carries out surveys in relation to customer satisfaction. Answers telephone calls -1st line- providing services to customers.</li>
 <li>Mailing setup; ensures that the customer get informed about their renewal</li>
 <li>Data upload including error correction</li>
 <li>Archives documents. Processes policies, requests and cancellations. Processes and controls commission statements. Processes data in intermediary administration. Maintain and display a thorough understanding of products, services and procedures.</li>
 </ul>
 The ideal candidate will have the following skills, knowledge and expertise; 
 <ul>
 <li>Italian Language &amp; fluency in French - verbal and written. Proficient in English also required</li>
 <li>Excellent customer service and strong administration skills</li>
 <li>Ability to learn quickly with flexible to adapt to changing priorities</li>
 <li>Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment</li>
 <li>Negotiating skills</li>
 <li>Intermediate level Microsoft Word, Microsoft Excel</li>
 <li>Knowledge of General Insurance is a benefit</li>
 </ul>
 Benefits &amp; Training 
 <ul>
 <li>Bonus Scheme</li>
 <li>Premium free pension and WIA insurance</li>
 <li>Flexible Working</li>
 <li>A net fixed home - work travel allowance based on your travel distance</li>
 <li>A net fixed working from home allowance</li>
 <li>28 holidays</li>
 <li>Internal Wellbeing Programme</li>
 <li>Udmy Learning</li>
 <li>Learning and Development opportunities</li>
 </ul>
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site. 
 We look forward to receiving your application! 
 </div>
 </div>
 </div>
 </div> 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
 Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
 What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
 Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
 Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
</div>


 
  
   Description
  
 
 
  
   
    
     Customer Service Associate, Amsterdam 
     Multilingual; Italian Language & fluency in French 
     Fixed term contract – 7 months 
     € 2329 Monthly 
     Who are we? 
     Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.
     Our Values; 
     Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
     The Opportunity; 
     The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. A Customer Service Associate is responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the company’s standards.
     Main responsibilities are ;
     
      Maintains contact with customers and intermediaries in relation to questions about premium or policies. Carries out surveys in relation to customer satisfaction. Answers telephone calls -1st line- providing services to customers.
      Mailing setup; ensures that the customer get informed about their renewal
      Data upload including error correction
      Archives documents. Processes policies, requests and cancellations. Processes and controls commission statements. Processes data in intermediary administration. Maintain and display a thorough understanding of products, services and procedures.
     
     The ideal candidate will have the following skills, knowledge and expertise; 
     
      Italian Language & fluency in French - verbal and written. Proficient in English also required
      Excellent customer service and strong administration skills
      Ability to learn quickly with flexible to adapt to changing priorities
      Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment
      Negotiating skills
      Intermediate level Microsoft Word, Microsoft Excel
      Knowledge of General Insurance is a benefit
     
     Benefits & Training 
     
      Bonus Scheme
      Premium free pension and WIA insurance
      Flexible Working
      A net fixed home - work travel allowance based on your travel distance
      A net fixed working from home allowance
      28 holidays
      Internal Wellbeing Programme
      Udmy Learning
      Learning and Development opportunities
     
     At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
     To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site. 
     We look forward to receiving your application! 
    
   
  
 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
  What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
  Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
  Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Customer Service Claims Associate - Italian & French - Assurant

Customer Service Claims Associate - Italian & French

You must have 7+ years supporting litigation, Microsoft Suite skills, strong organization, autonomy, attention to detail, and excellent customer service. Notary public certification preferred.

You will manage litigation matters, analyze lawsuits, support attorneys, coordinate with vendors, prepare reports, and assist various departments on legal projects.

Legal

Atlanta

<div>
 Assurant, a Fortune 500 company and global provider of risk management solutions for the housing, lifestyle, and auto sectors, has an immediate need in its growing Litigation Practice Group for an Executive Assistant. Reporting to the Vice President and Managing Attorney of Litigation within our Litigation Practice Group, the Executive Assistant is responsible for supporting the team of attorneys and paralegals in the management of Assurant’s claims and complex litigation. The position will be based out of Assurant’s offices in Atlanta, GA, offering a flexible, hybrid work schedule.
 What makes us different? 
 <ul>
 <li>Assurant, Inc. helps people protect what matters most to them.</li>
 <li>We have been around for a while with our roots tracing back to 1892.</li>
 <li>We are a Fortune 500 company employing approximately 13,000 + people in 21 countries.</li>
 <li>We provide specialty protection products and related services to safeguard against risks.</li>
 </ul>
 What will my duties and responsibilities be in this job? 
 <ul>
 <li>Join a team of attorneys, paralegals, and administrative professionals in matter management, supervision, and resolution of litigation and other disputed matters across Assurant.</li>
 <li>Review and analyze incoming lawsuits, regulatory complaints, subpoenas, and pre-litigation matters, opening each in our litigation management system and directing to appropriate team members.</li>
 <li>Support team attorneys and paralegals in all necessary administrative tasks to support the litigation management process. Coordinate with outside counsel and other vendors on all aspects of the litigation process.</li>
 <li>Prepare and run litigation reports from the matter management system, including PowerPoint presentations with charts and graphics.</li>
 <li>Interact with members of the Claims Department and assist the Litigation Practice Group and Legal &amp; Compliance on other matters and projects as needed.</li>
 </ul>
 What are the requirements needed for this position? 
 <ul>
 <li>Minimum of 7 years of administrative support experience at a top law firm or corporation with considerable experience in administrative support in litigation.</li>
 <li>Skillful at working with Microsoft suite applications, including PowerPoint and Excel.</li>
 <li>Highly autonomous and self-motivated work ethic.</li>
 <li>Ability to work in a fast-paced deadline driven environment.</li>
 <li>Attention to detail and accuracy, with excellent follow-through, responsiveness, and customer service skills.</li>
 <li>Strong organizational, multi-tasking, and prioritizing skills.</li>
 <li>Notary public certification preferred.</li>
 <li>Local candidates preferred. No relocation offered.</li>
 </ul>
 What are the working conditions and physical requirements of this job? 
 This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 #AssurantProudSD
 #LI-Remote 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
 Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
 What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
 Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
 Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
</div>


 Assurant, a Fortune 500 company and global provider of risk management solutions for the housing, lifestyle, and auto sectors, has an immediate need in its growing Litigation Practice Group for an Executive Assistant. Reporting to the Vice President and Managing Attorney of Litigation within our Litigation Practice Group, the Executive Assistant is responsible for supporting the team of attorneys and paralegals in the management of Assurant’s claims and complex litigation. The position will be based out of Assurant’s offices in Atlanta, GA, offering a flexible, hybrid work schedule.
 What makes us different? 
 
  Assurant, Inc. helps people protect what matters most to them.
  We have been around for a while with our roots tracing back to 1892.
  We are a Fortune 500 company employing approximately 13,000 + people in 21 countries.
  We provide specialty protection products and related services to safeguard against risks.
 
 What will my duties and responsibilities be in this job? 
 
  Join a team of attorneys, paralegals, and administrative professionals in matter management, supervision, and resolution of litigation and other disputed matters across Assurant.
  Review and analyze incoming lawsuits, regulatory complaints, subpoenas, and pre-litigation matters, opening each in our litigation management system and directing to appropriate team members.
  Support team attorneys and paralegals in all necessary administrative tasks to support the litigation management process. Coordinate with outside counsel and other vendors on all aspects of the litigation process.
  Prepare and run litigation reports from the matter management system, including PowerPoint presentations with charts and graphics.
  Interact with members of the Claims Department and assist the Litigation Practice Group and Legal & Compliance on other matters and projects as needed.
 
 What are the requirements needed for this position? 
 
  Minimum of 7 years of administrative support experience at a top law firm or corporation with considerable experience in administrative support in litigation.
  Skillful at working with Microsoft suite applications, including PowerPoint and Excel.
  Highly autonomous and self-motivated work ethic.
  Ability to work in a fast-paced deadline driven environment.
  Attention to detail and accuracy, with excellent follow-through, responsiveness, and customer service skills.
  Strong organizational, multi-tasking, and prioritizing skills.
  Notary public certification preferred.
  Local candidates preferred. No relocation offered.
 
 What are the working conditions and physical requirements of this job? 
 This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 #AssurantProudSD
 #LI-Remote
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
  What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
  Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
  Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Executive Assistant - Litigation - Assurant

Executive Assistant - Litigation

You must be fluent in Spanish and proficient in English, have excellent customer care skills, a professional attitude, call center experience, and the ability to stay motivated in a repetitive role.

You will deliver excellent service, retain customers, set up new policies, achieve KPIs, follow scripts, track calls, and ensure compliance while providing fair customer outcomes.

Sales & Business Development

<div>
 Sales Executive, Customer Retention for a large client - Spanish speaker 
 Location, Amsterdam. 2 days office and 3 days home based. 
 Fixed term contract – 7 months 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.
 Company Values; 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity; 
 Answering calls from customers who want to cancel their mobile and gadget insurance, you'll help them protect the things that matter most. The voice of some of the biggest brands in telecoms, you'll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you'll get to know customers and put them at ease.
 We're looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work.
 Main responsibilities are ;
 This role is to deliver excellent service to our customers and maximize opportunities within the sales function.
 You will be responsible for retaining customers and setting up new policies on none advised basis using a structured script.
 <ul>
 <li>To achieve individual KPI’s and sales targets</li>
 <li>Follow a script on all calls and be compliant with the business process</li>
 <li>Put the customer at the centre of everything you do and deliver fair customer outcomes</li>
 <li>Use retention skills to convert customers who are calling to cancel their insurance</li>
 <li>Provide excellent customer service in line with our Quality Assurance Guidelines</li>
 <li>Be thorough and organized in the tracking of all calls and information</li>
 </ul>
 The ideal candidate will have the following skills, knowledge and expertise; 
 <ul>
 <li>Fluent in Spanish is essential plus proficient in English</li>
 <li>Excellent Customer Care Skills</li>
 <li>Professional attitude</li>
 <li>Able to follow a scripted process</li>
 <li>Compliant with business processes at all times</li>
 <li>Ability to stay motivated whilst working in a repetitive environment</li>
 <li>Experience in a Call Centre</li>
 <li>Support the customer service areas when applicable</li>
 </ul>
 Benefits &amp; Training 
 <ul>
 <li>Monthly commission Scheme</li>
 <li>Premium free pension and WIA insurance</li>
 <li>Flexible Working</li>
 <li>A net fixed home - work travel allowance based on your travel distance</li>
 <li>A net fixed working from home allowance</li>
 <li>28 holidays</li>
 <li>Internal Wellbeing Programme</li>
 <li>Udemy Learning</li>
 <li>Learning and Development opportunities</li>
 </ul>
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application! 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
 Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
 What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
 Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
 Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
</div>


 Sales Executive, Customer Retention for a large client - Spanish speaker 
 Location, Amsterdam. 2 days office and 3 days home based. 
 Fixed term contract – 7 months 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.
 Company Values; 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity; 
 Answering calls from customers who want to cancel their mobile and gadget insurance, you'll help them protect the things that matter most. The voice of some of the biggest brands in telecoms, you'll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you'll get to know customers and put them at ease.
 We're looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work.
 Main responsibilities are ;
 This role is to deliver excellent service to our customers and maximize opportunities within the sales function.
 You will be responsible for retaining customers and setting up new policies on none advised basis using a structured script.
 
  To achieve individual KPI’s and sales targets
  Follow a script on all calls and be compliant with the business process
  Put the customer at the centre of everything you do and deliver fair customer outcomes
  Use retention skills to convert customers who are calling to cancel their insurance
  Provide excellent customer service in line with our Quality Assurance Guidelines
  Be thorough and organized in the tracking of all calls and information
 
 The ideal candidate will have the following skills, knowledge and expertise; 
 
  Fluent in Spanish is essential plus proficient in English
  Excellent Customer Care Skills
  Professional attitude
  Able to follow a scripted process
  Compliant with business processes at all times
  Ability to stay motivated whilst working in a repetitive environment
  Experience in a Call Centre
  Support the customer service areas when applicable
 
 Benefits & Training 
 
  Monthly commission Scheme
  Premium free pension and WIA insurance
  Flexible Working
  A net fixed home - work travel allowance based on your travel distance
  A net fixed working from home allowance
  28 holidays
  Internal Wellbeing Programme
  Udemy Learning
  Learning and Development opportunities
 
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application! 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
  What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
  Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
  Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Sales Executive, Amsterdam (Spanish speaker) - Assurant

Sales Executive, Amsterdam (Spanish speaker)

You must be fluent in Italian and English, have strong analytical and project management skills, experience in business growth, and knowledge of insurance and telecommunications. A relevant degree is essential.

You will conduct market analysis, support business development, manage new programs, monitor performance, enhance client services, and collaborate with teams to drive growth and improve efficiencies.

Milan

<div>
 Business Development &amp; Sales Optimisation Manager 
 Italy; Located in our Milan office, this role is hybrid with the ability to work from home and the office 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
 Our Values 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity: 
 Reporting to the Country Manager Italy, you will support business development activities through competitive analyses, identification of sales opportunities and the development of commercial proposals.
 You will also identify and execute projects to increase sales, commercial performance and cost efficiency.
 You Will: 
 <ul>
 <li>Conduct competitive analysis and market research on competitors, prospects, new product offering to identify opportunities for Business Development and opportunities to improve customer experience on existing programs.</li>
 <li>Support Business Development activities with ad-hoc analyses and the development of commercial proposals.</li>
 <li>Develop specific and successful business development strategies for Italy to achieve incremental growth, with a focus on Telecommunications, OEM’S, Retail and E-tail and banking clients.</li>
 <li>Support the design and project management of new programmes being the key point of contact internally for Solution and Implementation.</li>
 <li>Monitor commercial performance, conduct in-depth analyses, and identify opportunities to improve commercial performance and efficiencies.</li>
 <li>Increase programme(s) performance (attachment rate) for assigned client, being the primary or secondary contact working in collaboration with Account Management Team.</li>
 <li>Consult with Account Management Team to establish and implement plans for achieving programme goals</li>
 <li>Identify and help resolve customer and client service quality process issues in cooperation with the Account Management Team.</li>
 </ul>
 You Have :
 <ul>
 <li>Fluency in Italian and English</li>
 <li>An analytical background and able to manipulate data and extract clear insights.</li>
 <li>Prior experience with modelling and planning scenarios, analysing results, creating plans for improving results, and implementing and tracking the plan</li>
 <li>Project Management skills delivering customer change projects.</li>
 <li>Prior experience identifying opportunities to grow the business and improve commercial goals.</li>
 <li>Business Consultancy experience is beneficial.</li>
 <li>A broad, current knowledge of developments within the insurance and financial sectors and the markets in which our partners operate is beneficial.</li>
 <li>Degree in Business Administration/Financial or similar</li>
 <li>Prior experience in insurance sales and the telecommunications industry is beneficial</li>
 <li>Advanced level in Microsoft products.</li>
 </ul>
 Benefits &amp; Training 
 <ul>
 <li>Bonus Scheme</li>
 <li>Range of benefits; Financial, Wellbeing, Social</li>
 <li>Company car, mobile phone and laptop</li>
 <li>Internal Wellbeing Programme</li>
 <li>Learning and Development opportunities</li>
 </ul>
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application! 
 #LI-Hybrid 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
 Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
 What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
 Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
 Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
</div>


 Business Development & Sales Optimisation Manager 
 Italy; Located in our Milan office, this role is hybrid with the ability to work from home and the office 
 Who are we? 
 Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
 Our Values 
 Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
 The Opportunity: 
 Reporting to the Country Manager Italy, you will support business development activities through competitive analyses, identification of sales opportunities and the development of commercial proposals.
 You will also identify and execute projects to increase sales, commercial performance and cost efficiency.
 You Will: 
 
  Conduct competitive analysis and market research on competitors, prospects, new product offering to identify opportunities for Business Development and opportunities to improve customer experience on existing programs.
  Support Business Development activities with ad-hoc analyses and the development of commercial proposals.
  Develop specific and successful business development strategies for Italy to achieve incremental growth, with a focus on Telecommunications, OEM’S, Retail and E-tail and banking clients.
  Support the design and project management of new programmes being the key point of contact internally for Solution and Implementation.
  Monitor commercial performance, conduct in-depth analyses, and identify opportunities to improve commercial performance and efficiencies.
  Increase programme(s) performance (attachment rate) for assigned client, being the primary or secondary contact working in collaboration with Account Management Team.
  Consult with Account Management Team to establish and implement plans for achieving programme goals
  Identify and help resolve customer and client service quality process issues in cooperation with the Account Management Team.
 
 You Have :
 
  Fluency in Italian and English
  An analytical background and able to manipulate data and extract clear insights.
  Prior experience with modelling and planning scenarios, analysing results, creating plans for improving results, and implementing and tracking the plan
  Project Management skills delivering customer change projects.
  Prior experience identifying opportunities to grow the business and improve commercial goals.
  Business Consultancy experience is beneficial.
  A broad, current knowledge of developments within the insurance and financial sectors and the markets in which our partners operate is beneficial.
  Degree in Business Administration/Financial or similar
  Prior experience in insurance sales and the telecommunications industry is beneficial
  Advanced level in Microsoft products.
 
 Benefits & Training 
 
  Bonus Scheme
  Range of benefits; Financial, Wellbeing, Social
  Company car, mobile phone and laptop
  Internal Wellbeing Programme
  Learning and Development opportunities
 
 At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
 We look forward to receiving your application! 
 #LI-Hybrid 
 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
 For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
  What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
  Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
  Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Assurant

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