Large

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. 

With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. 

Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment. 

Manufacturing & Electronics

Caterpillar Inc.

We help our customers build a better, more sustainable world.

You must have a trade, diploma, or engineering degree, mining equipment service skills, excellent communication, and a Cert IV in Training and Assessment or equivalent. Caterpillar experience is preferred.

You will deliver technical training, create materials, maintain training facilities, and travel domestically/internationally to assess needs and teach courses on machine systems and failure analysis.

Engineering

Education & Teaching

Melbourne

<div>Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar of Australia is looking for 2 Technical Trainers to join the team based out of Tullamarine in 2025!
About Caterpillar:
With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world&rsquo;s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments &ndash; Construction Industries, Resource Industries and Energy &amp; Transportation &ndash; and providing financing and related services through our Financial Products segment.
About The Opportunity:
As the Service Training Staff Consultant, you will deliver technical training to Caterpillar Dealers and customers in both classroom-workshop training sessions at Caterpillar and in field locations. This role will be responsible for machines product with emphasis on machine drive train, engine, hydraulic systems and Failure Analysis training.
In this role you must be able to connect with Dealers and network with Caterpillar global business units / other training instructors to identify training needs, customise courses and deliver training.
You will be responsible for creating training materials, prepare training aids and tooling, ensure the training facility / workshop is maintained to Caterpillar Contamination Control Standards and write training reports.
Domestic and International travel at 25-50% will include regular training in the US for new courses. Instructor Accreditation for all relevant Caterpillar courses will be provided.
Required skills and experience:
<ul><li>Trade, Diploma or Engineering degree
</li><li>Current mining equipment service and troubleshooting with advanced technology skills
</li><li>Excellent communication skills
</li><li>Independent, organised and a team player
</li><li>Able to work autonomously within an close knit team to achieve mutual goals
</li></ul>Desired skills and experience:
<ul><li>Caterpillar industry experience and / or diesel engine and / mining experience
</li><li>Cert IV in Training and Assessment or equivalent
</li></ul>Compensation &amp; Benefits:
 
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
<ul><li>Competitive remuneration package
</li><li>Attractive Bonus and Share options
</li><li>Higher Superannuation
</li><li>Career development with global prospects
</li><li>A strong commitment to safety and your wellbeing
</li><li>An inclusive workplace culture focused on quality, customer service and the environment
</li><li>A commitment to diversity and inclusion, equal opportunity, and equal outcome
</li><li>SMART spending APP
</li><li>The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
</li></ul>Additional Information
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application &ndash; please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers .
Posting Dates:
December 19, 2024 - January 9, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .</div>

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar of Australia is looking for 2 Technical Trainers to join the team based out of Tullamarine in 2025!
About Caterpillar:
With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.
About The Opportunity:
As the Service Training Staff Consultant, you will deliver technical training to Caterpillar Dealers and customers in both classroom-workshop training sessions at Caterpillar and in field locations. This role will be responsible for machines product with emphasis on machine drive train, engine, hydraulic systems and Failure Analysis training.
In this role you must be able to connect with Dealers and network with Caterpillar global business units / other training instructors to identify training needs, customise courses and deliver training.
You will be responsible for creating training materials, prepare training aids and tooling, ensure the training facility / workshop is maintained to Caterpillar Contamination Control Standards and write training reports.
Domestic and International travel at 25-50% will include regular training in the US for new courses. Instructor Accreditation for all relevant Caterpillar courses will be provided.
Required skills and experience:
Trade, Diploma or Engineering degree
Current mining equipment service and troubleshooting with advanced technology skills
Excellent communication skills
Independent, organised and a team player
Able to work autonomously within an close knit team to achieve mutual goals
Desired skills and experience:
Caterpillar industry experience and / or diesel engine and / mining experience
Cert IV in Training and Assessment or equivalent
Compensation & Benefits:

Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
Competitive remuneration package
Attractive Bonus and Share options
Higher Superannuation
Career development with global prospects
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
SMART spending APP
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
Additional Information
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers .
Posting Dates:
December 19, 2024 - January 9, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

Technical Training Specialist - Caterpillar Inc.

Technical Training Specialist

You need an apprenticeship or degree, knowledge of Visual Basic/C, flow diagrams, Excel, Access, project management, ERP systems, and engine basics. Strong English/German skills and willingness to travel.

You will analyze processes, develop and modify database applications, manage spare parts data, collaborate across departments, document processes, and participate in projects for efficiency improvements.

IT & Cybersecurity

Product

Kiel

Career Area Product Support Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Activity * Developing, executing and evaluating process-related evaluations, analyses and requirements forecasts * Programming complete database applications and user interfaces in VBA or C# * Modifying macros for existing applications * Creation and automation of analyses around inventory and sales development * Interface function between host systems and processing * Spare parts master data maintenance (determination of minimum and safety stocks, initial stocking definition, MRP key, etc.) as well as material master data maintenance * Spare parts bill structure and maintenance * Cooperation with other departments such as IT, scheduling, design, logistics, purchasing and sales * Creation and maintenance of process documentation as well as testing work within the framework of SOX * Participation and management of projects (6 Sigma, CPS or similar) * Use for case-related problem solving as well as special tasks in the area of aftersales Your Profile * Apprenticship in the commercial/IT sector, Bachelor's degree or a comparable degree * Good knowledge of the Visual Basic / C programming language# * Knowledge of reading and drawing flow diagrams * Very good handling of the MS Office package, especially Excel and Access * Strong analytical skills * Management and supervision of specific projects (experience in the field of project management) * Secure use of an ERP system and its exported data sources in CSV format * Independent and solution-oriented work as well as teamwork and communication skills * Good written and spoken English and German language skills * Basic knowledge of engines and their components as well as in commercial order processing * Willingness to undergo further training and occasional travel Location: Kiel – Schleswig-Holstein/Germany Contact: Olaf Stern Posting Dates December 18, 2024 - January 9, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community .

Career AreaProduct SupportJob DescriptionYour Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Your Activity * Developing, executing and evaluating process-related evaluations, analyses and requirements forecasts * Programming complete database applications and user interfaces in VBA or C# * Modifying macros for existing applications * Creation and automation of analyses around inventory and sales development * Interface function between host systems and processing * Spare parts master data maintenance (determination of minimum and safety stocks, initial stocking definition, MRP key, etc.) as well as material master data maintenance * Spare parts bill structure and maintenance * Cooperation with other departments such as IT, scheduling, design, logistics, purchasing and sales * Creation and maintenance of process documentation as well as testing work within the framework of SOX * Participation and management of projects (6 Sigma, CPS or similar) * Use for case-related problem solving as well as special tasks in the area of aftersales      Your Profile * Apprenticship in the commercial/IT sector, Bachelor's degree or a comparable degree * Good knowledge of the Visual Basic / C programming language# * Knowledge of reading and drawing flow diagrams * Very good handling of the MS Office package, especially Excel and Access * Strong analytical skills * Management and supervision of specific projects (experience in the field of project management) * Secure use of an ERP system and its exported data sources in CSV format * Independent and solution-oriented work as well as teamwork and communication skills * Good written and spoken English and German language skills * Basic knowledge of engines and their components as well as in commercial order processing * Willingness to undergo further training and occasional travel      Location: Kiel – Schleswig-Holstein/GermanyContact: Olaf SternPosting DatesDecember 18, 2024 - January 9, 2025Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Join our Talent Community .

Data Analyst - Caterpillar Inc.

&lt;strong&gt;Career Area&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Product Support&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt; Your Work Shapes the World at Caterpillar Inc. &lt;br&gt;&lt;br&gt;&lt;/strong&gt;When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Activity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Developing, executing and evaluating process-related evaluations, analyses and requirements forecasts &lt;/li&gt;&lt;li&gt; Programming complete database applications and user interfaces in VBA or C# &lt;/li&gt;&lt;li&gt; Modifying macros for existing applications &lt;/li&gt;&lt;li&gt; Creation and automation of analyses around inventory and sales development &lt;/li&gt;&lt;li&gt; Interface function between host systems and processing &lt;/li&gt;&lt;li&gt; Spare parts master data maintenance (determination of minimum and safety stocks, initial stocking definition, MRP key, etc.) as well as material master data maintenance &lt;/li&gt;&lt;li&gt; Spare parts bill structure and maintenance &lt;/li&gt;&lt;li&gt; Cooperation with other departments such as IT, scheduling, design, logistics, purchasing and sales &lt;/li&gt;&lt;li&gt; Creation and maintenance of process documentation as well as testing work within the framework of SOX &lt;/li&gt;&lt;li&gt; Participation and management of projects (6 Sigma, CPS or similar) &lt;/li&gt;&lt;li&gt; Use for case-related problem solving as well as special tasks in the area of aftersales &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Your Profile&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Apprenticship in the commercial/IT sector, Bachelor's degree or a comparable degree &lt;/li&gt;&lt;li&gt; Good knowledge of the Visual Basic / C programming language# &lt;/li&gt;&lt;li&gt; Knowledge of reading and drawing flow diagrams &lt;/li&gt;&lt;li&gt; Very good handling of the MS Office package, especially Excel and Access &lt;/li&gt;&lt;li&gt; Strong analytical skills &lt;/li&gt;&lt;li&gt; Management and supervision of specific projects (experience in the field of project management) &lt;/li&gt;&lt;li&gt; Secure use of an ERP system and its exported data sources in CSV format &lt;/li&gt;&lt;li&gt; Independent and solution-oriented work as well as teamwork and communication skills &lt;/li&gt;&lt;li&gt; Good written and spoken English and German language skills &lt;/li&gt;&lt;li&gt; Basic knowledge of engines and their components as well as in commercial order processing &lt;/li&gt;&lt;li&gt; Willingness to undergo further training and occasional travel &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; Location: &lt;/strong&gt; Kiel – Schleswig-Holstein/Germany&lt;br&gt;&lt;br&gt;&lt;strong&gt; Contact: Olaf Stern &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Posting Dates&lt;br&gt;&lt;br&gt;&lt;/strong&gt;December 18, 2024 - January 9, 2025&lt;br&gt;&lt;br&gt;Caterpillar is an Equal Opportunity Employer (EEO).&lt;br&gt;&lt;br&gt;Not ready to apply? Join our  Talent Community  .

Data Analyst

You must have strong customer focus, talent management skills, decision-making ability, inventory and supply chain management knowledge, plus proficiency in eSAP, Excel, and Word.

You will manage logistics, stock accuracy, personnel timekeeping, training, purchasing, and audits, ensuring efficient material movement and safety standards while maintaining SAP records.

Logistics

<div>Career Area:
Supply Chain and Logistics
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Inventory and Materials Manager
Salary: &pound;47,615 - &pound;52,500 (Depending on Experience)
Location : Wimborne
Benefits:
<ul><li>25 days annual leave, plus 8 Bank Holidays
</li><li>Up to 10% bonus
</li><li>Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%
</li><li>Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
</li><li>Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase.
</li></ul>Flexible working arrangements will be considered for this role, in-line with the needs of the business.
About COGMD
The Caterpillar Oil &amp; Gas and Marine Division has a diverse and global portfolio encompassing the brands Cat, MaK and SPM. Over 2500 employees in 25 countries deliver excellence in manufacturing, sales, services and operations to our customers.
The products and services of our business units Cat Oil &amp; Gas, SPM Oil &amp; Gas, Medium Speed Engines and Marine include engines, transmissions, pumps, flow iron, pressure control, carbon capture as well as systems integration and digital.
The Opportunity
We have an exciting opportunity for a new Inventory Manager, this role is integral to the business to ensure dealers and customers receive the right material in the right quantity at the right time.
In this role you will take responsibility for control inventory, adding or revising content and levels to properly balance the relationship between customer satisfaction and inventory cost.
Additional Info :
The role requires a minimum of 4 days a week in the Wimborne Facility
What You Will Do
Job duties include direct leadership, or performance, of all logistics activities related to inbound and outbound material movement, shipping, receiving and inventory storage systems.
<ul><li>Establishes and maintains practices to achieve Bills of Material, Material Routing and Stock accuracy in SAP.
</li><li>Manages the day-to-day planning and organising of the stores department.
</li><li>Manages timekeeping of all personnel by the Workday timecard system. Maintaining a holiday chart for all staff ensuring that all vacancies are evenly spread-out providing cover to all areas throughout the year.
</li><li>Managing the stock locations of all material used at the Wimborne facility, both in the main storage and build line areas.
</li><li>Ensuring all information is updated daily on to the SAP computer system.
</li><li>Ensuring that all finished goods product is readily available for customer collection.
</li><li>Implementing and managing perpetual stock takes to the laid-out CPS Inventory Record Accuracy and Inventory Dollar audit standards.
</li><li>Entering all stock adjustments and issues on to the SAP computer system.
</li><li>Managing a training matrix ensuring that all staff are correctly trained in corporate procedures and adequately trained to perform their day-to-day operations.
</li><li>Purchasing all consumable, stationery, toners, and other non-stocked products. Either using the material requirement plan (MRP) or the raising of ad-hoc purchase orders.
</li><li>Approval of invoices and contracts. Assist in resolving all griefed invoices.
</li><li>Manage the annual stock take and supply to accounts all relevant information.
</li><li>Pro-Actively Improving &ldquo;end-to-end&rdquo; processes in line with CPS activities and maximizing PULL in value stream both before and after the production process.
</li><li>Providing weekly and monthly reports for: Inventory Records, Inventory Dollar and Start Online performance
</li><li>Audits including Bill of Materials and Material Routing route cause analysis and maintaining 5s standard procedure.
</li><li>Responsible for the Health and Safety of all personnel within the department, together with assisting management in assessing and reporting hazards, or health risks
</li></ul>What You Have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
 
Level Working Knowledge:
 
 
Talent Management/Supervisory Skills: Knowledge of human resources and talent management processes; ability to lead, motivate, evaluate, and reward employees at the workplace.
<ul><li>To include coaching and development, performance management, setting common goals and creating a vision, leading change, advocating Diversity and Inclusivity, managing the team&rsquo;s physical safety and mental well-being 
</li></ul> 
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
 
Level Working Knowledge:
 
 
Inventory Management - Knowledge of inventory management; ability to manage inventories of raw materials and finished goods.
 
Level Working Knowledge:
 
 
Supply Chain Management &ndash; SAP: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes.
 
Level Extensive Experience:
 
 
What you may have:
<ul><li>Working knowledge of eSAP Warehouse Management Systems.
</li><li>Knowledge of logistics/purchasing processes.
</li><li>Technical knowledge of manufacturing processes.
</li><li>Microsoft excel and word.
</li><li>Strong Analytical and problem-solving skills
</li></ul>What You Will Get
We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.
About Caterpillar
Caterpillar Inc. is the world&rsquo;s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we&rsquo;ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid
Posting Dates:
December 18, 2024 - January 6, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .</div>

Career Area:
Supply Chain and Logistics
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Inventory and Materials Manager
Salary: £47,615 - £52,500 (Depending on Experience)
Location : Wimborne
Benefits:
25 days annual leave, plus 8 Bank Holidays
Up to 10% bonus
Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%
Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase.
Flexible working arrangements will be considered for this role, in-line with the needs of the business.
About COGMD
The Caterpillar Oil & Gas and Marine Division has a diverse and global portfolio encompassing the brands Cat, MaK and SPM. Over 2500 employees in 25 countries deliver excellence in manufacturing, sales, services and operations to our customers.
The products and services of our business units Cat Oil & Gas, SPM Oil & Gas, Medium Speed Engines and Marine include engines, transmissions, pumps, flow iron, pressure control, carbon capture as well as systems integration and digital.
The Opportunity
We have an exciting opportunity for a new Inventory Manager, this role is integral to the business to ensure dealers and customers receive the right material in the right quantity at the right time.
In this role you will take responsibility for control inventory, adding or revising content and levels to properly balance the relationship between customer satisfaction and inventory cost.
Additional Info :
The role requires a minimum of 4 days a week in the Wimborne Facility
What You Will Do
Job duties include direct leadership, or performance, of all logistics activities related to inbound and outbound material movement, shipping, receiving and inventory storage systems.
Establishes and maintains practices to achieve Bills of Material, Material Routing and Stock accuracy in SAP.
Manages the day-to-day planning and organising of the stores department.
Manages timekeeping of all personnel by the Workday timecard system. Maintaining a holiday chart for all staff ensuring that all vacancies are evenly spread-out providing cover to all areas throughout the year.
Managing the stock locations of all material used at the Wimborne facility, both in the main storage and build line areas.
Ensuring all information is updated daily on to the SAP computer system.
Ensuring that all finished goods product is readily available for customer collection.
Implementing and managing perpetual stock takes to the laid-out CPS Inventory Record Accuracy and Inventory Dollar audit standards.
Entering all stock adjustments and issues on to the SAP computer system.
Managing a training matrix ensuring that all staff are correctly trained in corporate procedures and adequately trained to perform their day-to-day operations.
Purchasing all consumable, stationery, toners, and other non-stocked products. Either using the material requirement plan (MRP) or the raising of ad-hoc purchase orders.
Approval of invoices and contracts. Assist in resolving all griefed invoices.
Manage the annual stock take and supply to accounts all relevant information.
Pro-Actively Improving “end-to-end” processes in line with CPS activities and maximizing PULL in value stream both before and after the production process.
Providing weekly and monthly reports for: Inventory Records, Inventory Dollar and Start Online performance
Audits including Bill of Materials and Material Routing route cause analysis and maintaining 5s standard procedure.
Responsible for the Health and Safety of all personnel within the department, together with assisting management in assessing and reporting hazards, or health risks
What You Have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Working Knowledge:


Talent Management/Supervisory Skills: Knowledge of human resources and talent management processes; ability to lead, motivate, evaluate, and reward employees at the workplace.
To include coaching and development, performance management, setting common goals and creating a vision, leading change, advocating Diversity and Inclusivity, managing the team’s physical safety and mental well-being

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Working Knowledge:


Inventory Management - Knowledge of inventory management; ability to manage inventories of raw materials and finished goods.

Level Working Knowledge:


Supply Chain Management – SAP: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes.

Level Extensive Experience:


What you may have:
Working knowledge of eSAP Warehouse Management Systems.
Knowledge of logistics/purchasing processes.
Technical knowledge of manufacturing processes.
Microsoft excel and word.
Strong Analytical and problem-solving skills
What You Will Get
We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid
Posting Dates:
December 18, 2024 - January 6, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

Stores and Inventory Manager - Caterpillar Inc.

<div>
 Career Area: Supply Chain and Logistics 
 Job Description: 
 Your Work Shapes the World at Caterpillar Inc. 
 When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
 Job Title: Inventory and Materials Manager 
 Salary: £47,615 - £52,500 (Depending on Experience)
 Location : Wimborne
 Benefits: 
 <ul>
 <li>25 days annual leave, plus 8 Bank Holidays</li>
 <li>Up to 10% bonus</li>
 <li>Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%</li>
 <li>Contributory share scheme - Caterpillar will match 50% of the employee's contribution.</li>
 <li>Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase.</li>
 </ul>
 Flexible working arrangements will be considered for this role, in-line with the needs of the business. 
 About COGMD
 The Caterpillar Oil &amp; Gas and Marine Division has a diverse and global portfolio encompassing the brands Cat, MaK and SPM. Over 2500 employees in 25 countries deliver excellence in manufacturing, sales, services and operations to our customers.
 The products and services of our business units Cat Oil &amp; Gas, SPM Oil &amp; Gas, Medium Speed Engines and Marine include engines, transmissions, pumps, flow iron, pressure control, carbon capture as well as systems integration and digital.
 The Opportunity 
 We have an exciting opportunity for a new Inventory Manager, this role is integral to the business to ensure dealers and customers receive the right material in the right quantity at the right time.
 In this role you will take responsibility for control inventory, adding or revising content and levels to properly balance the relationship between customer satisfaction and inventory cost.
 Additional Info :
 The role requires a minimum of 4 days a week in the Wimborne Facility
 What You Will Do 
 Job duties include direct leadership, or performance, of all logistics activities related to inbound and outbound material movement, shipping, receiving and inventory storage systems.
 <ul>
 <li>Establishes and maintains practices to achieve Bills of Material, Material Routing and Stock accuracy in SAP.</li>
 <li>Manages the day-to-day planning and organising of the stores department.</li>
 <li>Manages timekeeping of all personnel by the Workday timecard system. Maintaining a holiday chart for all staff ensuring that all vacancies are evenly spread-out providing cover to all areas throughout the year.</li>
 <li>Managing the stock locations of all material used at the Wimborne facility, both in the main storage and build line areas.</li>
 <li>Ensuring all information is updated daily on to the SAP computer system.</li>
 <li>Ensuring that all finished goods product is readily available for customer collection.</li>
 <li>Implementing and managing perpetual stock takes to the laid-out CPS Inventory Record Accuracy and Inventory Dollar audit standards.</li>
 <li>Entering all stock adjustments and issues on to the SAP computer system.</li>
 <li>Managing a training matrix ensuring that all staff are correctly trained in corporate procedures and adequately trained to perform their day-to-day operations.</li>
 <li>Purchasing all consumable, stationery, toners, and other non-stocked products. Either using the material requirement plan (MRP) or the raising of ad-hoc purchase orders.</li>
 <li>Approval of invoices and contracts. Assist in resolving all griefed invoices.</li>
 <li>Manage the annual stock take and supply to accounts all relevant information.</li>
 <li>Pro-Actively Improving “end-to-end” processes in line with CPS activities and maximizing PULL in value stream both before and after the production process.</li>
 <li>Providing weekly and monthly reports for: Inventory Records, Inventory Dollar and Start Online performance</li>
 <li>Audits including Bill of Materials and Material Routing route cause analysis and maintaining 5s standard procedure.</li>
 <li>Responsible for the Health and Safety of all personnel within the department, together with assisting management in assessing and reporting hazards, or health risks</li>
 </ul>
 What You Have 
 Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: Talent Management/Supervisory Skills: Knowledge of human resources and talent management processes; ability to lead, motivate, evaluate, and reward employees at the workplace.
 <ul>
 <li>To include coaching and development, performance management, setting common goals and creating a vision, leading change, advocating Diversity and Inclusivity, managing the team’s physical safety and mental well-being </li>
 </ul>
 Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Inventory Management - Knowledge of inventory management; ability to manage inventories of raw materials and finished goods. Level Working Knowledge: Supply Chain Management – SAP: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes. Level Extensive Experience: What you may have: 
 <ul>
 <li>Working knowledge of eSAP Warehouse Management Systems.</li>
 <li>Knowledge of logistics/purchasing processes.</li>
 <li>Technical knowledge of manufacturing processes.</li>
 <li>Microsoft excel and word.</li>
 <li>Strong Analytical and problem-solving skills</li>
 </ul>
 What You Will Get 
 We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement.
 About Caterpillar 
 Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
 NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid
 Posting Dates: December 18, 2024 - January 6, 2025 
 Caterpillar is an Equal Opportunity Employer (EEO).
 Not ready to apply? Join our Talent Community .
</div>

Caterpillar

Stores and Inventory Manager

You need problem-solving skills, decision-making ability, basic project management knowledge, understanding of manufacturing best practices, and lean manufacturing principles.

You will provide technical expertise on manufacturing projects, coordinate systems, communicate with suppliers, analyze product designs, and guide engineers and operators for optimal quality and efficiency.

Chennai

<div>Career Area:
Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
 
Supports process development projects for the continuous improvement of the safety, quality, velocity and cost of manufacturing.
Specific Role
 
This role will be a lead project engineer in the Manufacturing Technology and Solutions supporting projects for Resource Industries products and facilities worldwide from India. 
<div> 
Responsibilities
 
<ul><li>Providing technical expertise and guidance in major manufacturing projects, working with internal/external suppliers to support/improve manufacturing productivity and cost effectiveness.
</li><li>Implementing major systems and the coordination of those systems with the total plant.
</li><li>Communicating with suppliers to analyze their current or proposed product/process designs to determine feasibility of using existing designs or modifying the designs to improve process and/or product.
</li><li>Providing guidance to manufacturing engineers and operators in order to develop high quality products and processes.
</li></ul></div><div>Skill Descriptors
 
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
 
Level Working Knowledge:
 
<ul><li>Identifies and documents specific problems and resolution alternatives.
</li><li>Examines a specific problem and understands the perspective of each involved stakeholder.
</li><li>Develops alternative techniques for assessing accuracy and relevance of information.
</li><li>Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
</li><li>Uses fact-finding techniques and diagnostic tools to identify problems.
</li></ul></div><div>Judgment and Decision Making: Knowledge of the decision-making process; ability to carefully evaluate the impact of emerging business situations and choose the best path forward communicating actions and activities that maximize organizational performance.
 
Level Extensive Experience:
 
<ul><li>Seeks input from multiple sources to generate diverse ideas for decision making.
</li><li>Sustains organization strategies over time by accurately analyzing tradeoffs in changing direction or staying the course.
</li><li>Makes decisions that remain defensible beyond the short term.
</li><li>Communicates decisions confidently and resolutely.
</li><li>Remains steadfast in championing others' decisions that later come under scrutiny.
</li><li>Coaches others to improve judgment and confidence in decision making skills.
</li></ul></div><div>Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
 
Level Basic Understanding:
 
<ul><li>Identifies project management tools and requirements within own function.
</li><li>Describes the key objectives, phases and deliverables of a current project.
</li><li>Explains the concepts of phase, activity, task, and deliverable.
</li><li>Gives examples of critical paths in projects.
</li></ul></div><div>Manufacturing Best Practices and Standards: Knowledge of best practices and standards for improving the effectiveness, efficiency, and safety of the design, production, and distribution of manufacturing products; ability to create and implement best practices and standards for various manufacturing processes and activities.
 
Level Basic Understanding:
 
<ul><li>Cites examples of industry best practices and their relevance to the organization.
</li><li>Identifies the expected benefits of implementing best practices.
</li><li>Locates and interprets best practice documentation and information sources.
</li><li>Names the manufacturing processes that can be streamlined from the implementation of best practices.
</li></ul></div><div>Manufacturing Process Design and Development: Knowledge of how to develop or design a manufacturing process; ability to establish and determine which processes and parameters should be opted to improve functionality and costs.
 
Level Basic Understanding:
 
<ul><li>Cites examples of successful design or development of manufacturing processes.
</li><li>Lists essential steps in designing a manufacturing process.
</li><li>Records and documents any data related to manufacturing processes.
</li><li>Understands the purpose of process design in manufacturing.
</li></ul></div><div>Capacity Planning &amp; Management - MFG: Knowledge of tools, approaches and practices for determining production demand and ability to manage resources needed to provide satisfactory levels of service.
 
Level Working Knowledge:
 
<ul><li>Documents major considerations of product promotions and analyzes their effect on production and required capacity.
</li><li>Provides management reports on actual and projected capacity requirements.
</li><li>Uses available tools to interpret forecasts and work out required capacity.
</li><li>Participates in developing short-term capacity requirements for a specific product or plant.
</li><li>Collects and collates key elements of demand chain used in developing capacity requirements.
</li></ul></div><div>Change Control - MFG: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; ability to manage changes in the production environment and processes effectively.
 
Level Basic Understanding:
 
<ul><li>Explains the basic purpose of change control and consequences of lack of control.
</li><li>Identifies common changes to manufacturing equipment, technologies and systems.
</li><li>Describes the process for introducing any change to a production environment.
</li><li>Describes the associated communication requirements, activities and authorization levels.
</li></ul></div><div>Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
 
Level Working Knowledge:
 
<ul><li>Discusses considerations for work cell design and effectiveness monitoring.
</li><li>Finds solution for key technical and people problems associated with transformation to lean.
</li><li>Explains issues and considerations of implementing lean in own function or area.
</li><li>Selects and utilizes tools, techniques and measurements associated with a lean assessment.
</li><li>Explains benchmarks and measures of effectiveness of lean.
</li></ul></div>Posting Dates:
December 12, 2024 - December 25, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .</div>

Career Area:
Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition

Supports process development projects for the continuous improvement of the safety, quality, velocity and cost of manufacturing.
Specific Role

This role will be a lead project engineer in the Manufacturing Technology and Solutions supporting projects for Resource Industries products and facilities worldwide from India.

Responsibilities

Providing technical expertise and guidance in major manufacturing projects, working with internal/external suppliers to support/improve manufacturing productivity and cost effectiveness.
Implementing major systems and the coordination of those systems with the total plant.
Communicating with suppliers to analyze their current or proposed product/process designs to determine feasibility of using existing designs or modifying the designs to improve process and/or product.
Providing guidance to manufacturing engineers and operators in order to develop high quality products and processes.
Skill Descriptors

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
 
Level Working Knowledge:

Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
Judgment and Decision Making: Knowledge of the decision-making process; ability to carefully evaluate the impact of emerging business situations and choose the best path forward communicating actions and activities that maximize organizational performance.
 
Level Extensive Experience:

Seeks input from multiple sources to generate diverse ideas for decision making.
Sustains organization strategies over time by accurately analyzing tradeoffs in changing direction or staying the course.
Makes decisions that remain defensible beyond the short term.
Communicates decisions confidently and resolutely.
Remains steadfast in championing others' decisions that later come under scrutiny.
Coaches others to improve judgment and confidence in decision making skills.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
 
Level Basic Understanding:

Identifies project management tools and requirements within own function.
Describes the key objectives, phases and deliverables of a current project.
Explains the concepts of phase, activity, task, and deliverable.
Gives examples of critical paths in projects.
Manufacturing Best Practices and Standards: Knowledge of best practices and standards for improving the effectiveness, efficiency, and safety of the design, production, and distribution of manufacturing products; ability to create and implement best practices and standards for various manufacturing processes and activities.
 
Level Basic Understanding:

Cites examples of industry best practices and their relevance to the organization.
Identifies the expected benefits of implementing best practices.
Locates and interprets best practice documentation and information sources.
Names the manufacturing processes that can be streamlined from the implementation of best practices.
Manufacturing Process Design and Development: Knowledge of how to develop or design a manufacturing process; ability to establish and determine which processes and parameters should be opted to improve functionality and costs.
 
Level Basic Understanding:

Cites examples of successful design or development of manufacturing processes.
Lists essential steps in designing a manufacturing process.
Records and documents any data related to manufacturing processes.
Understands the purpose of process design in manufacturing.
Capacity Planning & Management - MFG: Knowledge of tools, approaches and practices for determining production demand and ability to manage resources needed to provide satisfactory levels of service.
 
Level Working Knowledge:

Documents major considerations of product promotions and analyzes their effect on production and required capacity.
Provides management reports on actual and projected capacity requirements.
Uses available tools to interpret forecasts and work out required capacity.
Participates in developing short-term capacity requirements for a specific product or plant.
Collects and collates key elements of demand chain used in developing capacity requirements.
Change Control - MFG: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; ability to manage changes in the production environment and processes effectively.
 
Level Basic Understanding:

Explains the basic purpose of change control and consequences of lack of control.
Identifies common changes to manufacturing equipment, technologies and systems.
Describes the process for introducing any change to a production environment.
Describes the associated communication requirements, activities and authorization levels.
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
 
Level Working Knowledge:

Discusses considerations for work cell design and effectiveness monitoring.
Finds solution for key technical and people problems associated with transformation to lean.
Explains issues and considerations of implementing lean in own function or area.
Selects and utilizes tools, techniques and measurements associated with a lean assessment.
Explains benchmarks and measures of effectiveness of lean.
Posting Dates:
December 12, 2024 - December 25, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

Manufacturing Project Engr 1 - Caterpillar Inc.

Manufacturing Project Engr 1

You need a technical degree, 7+ years in condition monitoring, strong troubleshooting skills, product knowledge, excellent communication, and team experience; certifications are a plus.

You will manage a team, foster a positive culture, achieve operational goals, build dealer relationships, and collaborate with product groups while mentoring management in engineering activities.

<div>Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment. In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency.
This leader&rsquo;s responsibilities include
<ul><li>Day-to-day management of a team of 15+ management and agency employees
</li><li>Create and maintain an engaging organizational climate/culture which encourages teamwork, commitment, employee growth and a sense of urgency toward business success.
</li><li>Ensure division operational goals are achieved via developing collaborative relationships with dealers.
</li><li>Understand dealer service growth strategy and dealer needs and utilize this insight to make process improvements.
</li><li>Interact very closely with Caterpillar Product Groups as well as other divisions in Chennai, India
</li></ul>This position will provide leadership, mentoring, and direction to management personnel and agency resources engaged in engineering activities related to Construction Industry products. In addition, the person may be accountable for significant activities at division level. 
 
Basic Qualifications: 
 
1. Individual typically having technical education, practical experience related to the field of Condition Monitoring/Fleet management
 
2. A degree in Mechanical engineering, Electrical engineering, Industrial engineering or related field.
 
3. Min. of 7 years of hands-on experience in condition monitoring, trouble shooting and identifying issues
 
4. Knowledge of different products and equipment used in various industries.
 
Outstanding team player
 
5. Excellent communications skills
 
6.Familiar with dealer product support operations
 
7. Certification on Oil Analysis/Fleet/Previous caterpillar experience/Managing team performance is added advantage. Working experience with Cat dealers globally in CM would be an added advantage
Skill Descriptors
 
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
<div>Level Basic Understanding:
 
<ul><li>Focuses activities on developing and maintaining positive customer relationships.
</li><li>Discusses general differences between internally and externally focused organizations.
</li><li>Cites the cost and benefits of good versus poor customer service.
</li><li>Explains why customer satisfaction is important to successful product/service delivery.
</li></ul></div>Data Gathering &amp; Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
<div>Level Working Knowledge:
 
<ul><li>Follows proper data gathering and analysis processes and policies.
</li><li>Reports problems that arise in the data collection process.
</li><li>Participates in gathering and analyzing an organization's data based on requirements.
</li><li>Documents data from various sources and in various formats.
</li><li>Utilizes basic data collection and evaluation tools and techniques.
</li></ul></div>Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
<div>Level Working Knowledge:
 
<ul><li>Provides a quality of service that customers describe as excellent.
</li><li>Resolves common customer problems.
</li><li>Responds to unexpected customer requests with a sense of urgency and positive action.
</li><li>Provides direct service to internal or external customers.
</li><li>Documents customer complaints in a timely manner.
</li></ul></div>Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
 <div>Level Basic Understanding:
 
<ul><li>Explains the roles and responsibilities of a consultant.
</li><li>Lists the typical phases of a consulting assignment or project.
</li><li>Presents a professional image, especially when dealing with customers.
</li><li>Describes the consulting process and relationship with clients.
</li></ul></div>Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
 <div>Level Working Knowledge:
 
<ul><li>Delivers helpful feedback that focuses on behaviors without offending the recipient.
</li><li>Listens to feedback without defensiveness and uses it for own communication effectiveness.
</li><li>Makes oral presentations and writes reports needed for own work.
</li><li>Avoids technical jargon when inappropriate.
</li><li>Looks for and considers non-verbal cues from individuals and groups.
</li></ul></div>Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
<div>Level Basic Understanding:
 
<ul><li>Explains the value of a disciplined approach to problem solving.
</li><li>Describes problem reporting and escalation practices.
</li><li>Utilizes accepted procedures for problem analysis and resolution.
</li><li>Identifies key aspects of problem-solving techniques used in own area.
</li></ul></div>Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
 <div>Level Working Knowledge:
 
<ul><li>Provides prompt and effective responses to client requests and interactions.
</li><li>Monitors client satisfaction levels on a regular basis.
</li><li>Alerts own team to problems in client satisfaction.
</li><li>Differentiates the roles and responsibilities in a business relationship.
</li><li>Works with clients to address critical issues and resolve major problems.
</li></ul></div>Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
<div>Level Working Knowledge:
 
<ul><li>Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
</li><li>Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.
</li><li>Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.
</li><li>Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.
</li><li>Helps others solve technical or procedural problems or issues.
</li></ul></div>This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of &ldquo;essential job functions&rdquo; as that term is defined by the Americans with Disabilities Act.
Relocation is available for this position.
Posting Dates:
December 10, 2024 - December 23, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .</div>

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment. In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency.
This leader’s responsibilities include
Day-to-day management of a team of 15+ management and agency employees
Create and maintain an engaging organizational climate/culture which encourages teamwork, commitment, employee growth and a sense of urgency toward business success.
Ensure division operational goals are achieved via developing collaborative relationships with dealers.
Understand dealer service growth strategy and dealer needs and utilize this insight to make process improvements.
Interact very closely with Caterpillar Product Groups as well as other divisions in Chennai, India
This position will provide leadership, mentoring, and direction to management personnel and agency resources engaged in engineering activities related to Construction Industry products. In addition, the person may be accountable for significant activities at division level.

Basic Qualifications:

1. Individual typically having technical education, practical experience related to the field of Condition Monitoring/Fleet management

2. A degree in Mechanical engineering, Electrical engineering, Industrial engineering or related field.

3. Min. of 7 years of hands-on experience in condition monitoring, trouble shooting and identifying issues

4. Knowledge of different products and equipment used in various industries.

Outstanding team player

5. Excellent communications skills

6.Familiar with dealer product support operations

7. Certification on Oil Analysis/Fleet/Previous caterpillar experience/Managing team performance is added advantage. Working experience with Cat dealers globally in CM would be an added advantage
Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Basic Understanding:

Focuses activities on developing and maintaining positive customer relationships.
Discusses general differences between internally and externally focused organizations.
Cites the cost and benefits of good versus poor customer service.
Explains why customer satisfaction is important to successful product/service delivery.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Working Knowledge:

Follows proper data gathering and analysis processes and policies.
Reports problems that arise in the data collection process.
Participates in gathering and analyzing an organization's data based on requirements.
Documents data from various sources and in various formats.
Utilizes basic data collection and evaluation tools and techniques.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:

Provides a quality of service that customers describe as excellent.
Resolves common customer problems.
Responds to unexpected customer requests with a sense of urgency and positive action.
Provides direct service to internal or external customers.
Documents customer complaints in a timely manner.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
 Level Basic Understanding:

Explains the roles and responsibilities of a consultant.
Lists the typical phases of a consulting assignment or project.
Presents a professional image, especially when dealing with customers.
Describes the consulting process and relationship with clients.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
 Level Working Knowledge:

Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:

Explains the value of a disciplined approach to problem solving.
Describes problem reporting and escalation practices.
Utilizes accepted procedures for problem analysis and resolution.
Identifies key aspects of problem-solving techniques used in own area.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
 Level Working Knowledge:

Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Level Working Knowledge:

Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.
Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.
Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.
Helps others solve technical or procedural problems or issues.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
Relocation is available for this position.
Posting Dates:
December 10, 2024 - December 23, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

Caterpillar Inc.

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