Fortune 500

At CDW, our experts partner with you to build IT solutions that don’t just solve problems – they create opportunities. 

We offer a full-stack, full-lifecycle approach to technology, leveraging our extensive solutions, services and brand relationships to meet your organization’s unique needs. Backed by decades of experience, our experts have the deep industry and technical knowledge it takes to help you achieve your goals and drive innovation.  

A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers. For the trailing twelve months ended June 30, 2023, CDW generated net sales of approximately $22 billion.

Consulting

You must be a qualified lawyer in England and Wales with 5+ years of experience, strong commercial and corporate expertise, and skills in IP, data protection, and diverse legal environments.

You will collaborate on legal processes, support contracts and compliance, enhance business frameworks, assist in investigations, and shape commercial agreements for operational efficiency.

Legal

IT & Cybersecurity

London

<div>
 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 About CDW
 CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&amp;P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
 
 CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.
 
 Job Summary 
 Corporate attorney possessing skill sets and experience adaptable across a broad range of corporate matters, including customer and other commercial arrangements, strategic initiatives enabling growth and innovation, new technologies, intellectual property, partnership ecosystems, dispute resolution/litigation, risk management, regulatory compliance, and ethics and compliance. Reports to Senior Corporate Counsel, Legal, Ethics and Compliance, UK &amp; International. Market competitive compensation.
 
 Key responsibilities
 Commercial Arrangements
 <ul>
 <li>Collaborate with global cross-functional internal and external teams to contribute end-to-end legal and business value for customer, supplier/partner and other commercial arrangements, including deal structuring, negotiation of complex cross-border contracts, document drafting, regulatory positioning and approvals.</li>
 <li>Assist in developing a scalable framework for customer and other commercial arrangements relying on smart, consistent, streamlined, technology-supported processes and tools to maximize efficiency and quality of experience for CDW and customers.</li>
 <li>Work with global and international commercial Legal, Ethics and Compliance teams and Sales stakeholders to develop an efficient and scalable approach for building multi-jurisdictional customer and supplier/partner arrangements including guidance, templates, checklists, training and supporting technology.</li>
 <li>Develop metrics for measuring impact and progress due to continuous improvements in deal processes and execution along a continuum of factors, including time to revenue, cost of sale, and impact of user-friendly artifacts.</li>
 <li>Coordinate closely with Legal, Ethics and Compliance coworkers worldwide to negotiate global agreements with customers, partners and suppliers.</li>
 <li>Support the procurement tendering process, particularly with regard to large-scale complex Public Sector deals and advising on the Public Contracts Regulations 2006 and Public Procurement Law.</li>
 <li>Collaborate with global cross-functional internal and external teams on ongoing operational matters and integration initiatives, including compliance, real estate, employment and corporate governance.</li>
 </ul>
 
 Strategic Initiatives
 <ul>
 <li>Support offering portfolio evolution by helping to (1) evaluate strengths, weaknesses, opportunities and threats of each new offering, (2) develop an intelligent and balanced go-to market approach, (3) reduce friction in deal cycles, and (4) enable and industrialize sustainable growth and innovation.</li>
 <li>Assist in enabling expansion of relationships with strategic alliance partners, accelerating partner-influenced capabilities and revenue growth.</li>
 <li>Support development of policies, processes, templates, tools and training to foster strategic partnerships, portfolio evolution, disruptive innovations, transformational initiatives, regulatory compliance and other aspects of CDW’s strategic growth.</li>
 </ul>
 
 Compliance and Ethics
 <ul>
 <li>Under direction of Global Compliance and Ethics, assist in managing the full scope of ethics and compliance areas, including anti-corruption, money laundering, competition, trade, national security, data protection and digital ethics.</li>
 <li>Assist in investigations and related reporting and remediation measures.</li>
 <li>Work with Global Compliance and Ethics team to develop policies, processes, templates, tools and training aligned with enterprise-wide standards established by Global Compliance and Ethics.</li>
 <li>Shape commercial arrangements in accordance with applicable regulatory requirements, drawing on internal and external subject matter experts.</li>
 <li>Stay abreast of regulatory developments to identify commercial opportunities as well as assure compliance.</li>
 </ul>
 
 Dispute Resolution and Litigation
 <ul>
 <li>Under the direction of Global Litigation team, assist in fact finding, legal research, collaboration among stakeholders and case management to resolve claims, disputes and litigations.</li>
 </ul>
 
 Qualifications, Skills &amp; Experience
 <ul>
 <li>Qualified to practice law in England and Wales.</li>
 <li>Minimum five years PQE law firm or in-house legal experience.</li>
 <li>Significant experience with a wide variety of commercial arrangements.</li>
 <li>Solid experience with a broad range of legal issues spanning corporate practice.</li>
 <li>Experience of working in a dynamic B2B sales or similar environment</li>
 <li>Service-oriented attitude, high standards of ethics and professional integrity, passionate commitment, intellectual curiosity, growth mindset, and entrepreneurial spirit.</li>
 <li>Proven ability to resolve complex legal issues practically and efficiently.</li>
 <li>Sharp business acumen.</li>
 <li>Advanced technology literacy.</li>
 <li>Exceptional organizational and project management skills and the ability to work under pressure, prioritize, and manage workloads to meet deadlines in a challenging and fast-paced environment.</li>
 <li>Team player who welcomes responsibility and effectively engages with others.</li>
 <li>Disciplined attention to detail.</li>
 <li>Ability to communicate effectively orally and in writing in a variety of settings.</li>
 <li>Understanding and appreciation of the business value of diversity and inclusion.</li>
 <li>Genuine interest in supporting junior teams members and helping others to reach their full potential.</li>
 </ul>
 
 Essential Attributes
 <ul>
 <li>Experience in the technology, services/consulting and reseller industry, with experience in IP, TUPE, XaaS, data protection and IR35.</li>
 <li>Successful track record working with U.S.-based multinational public companies.</li>
 <li>Experience working in, degreed or licensed in civil and/or hybrid law jurisdictions and living and working in countries outside of the UK.</li>
 <li>Language capability beyond English.</li>
 </ul>
 
 More about CDW and your career with us:
 At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW. Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape.
 
 CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.
 We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.
 
 Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it?
 
 What we offer:
 Life Assurance
 Competitive Contributory Pension
 Private Medical Insurance
 Enhanced Maternity Pay
 25 days holiday + bank holidays
 Option to buy additional holiday 
 Dental Insurance
 Season Ticket Loan + additional perks
 
 Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
 What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
</div>


 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
  About CDW
 CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States, United Kingdom and Canada.
 
 CDW prides itself on “making amazing happen”. Our relationships are fueled by our deep expertise and are grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.
 
  Job Summary 
 Corporate attorney possessing skill sets and experience adaptable across a broad range of corporate matters, including customer and other commercial arrangements, strategic initiatives enabling growth and innovation, new technologies, intellectual property, partnership ecosystems, dispute resolution/litigation, risk management, regulatory compliance, and ethics and compliance. Reports to Senior Corporate Counsel, Legal, Ethics and Compliance, UK & International. Market competitive compensation.
 
  Key responsibilities
  Commercial Arrangements
 
  Collaborate with global cross-functional internal and external teams to contribute end-to-end legal and business value for customer, supplier/partner and other commercial arrangements, including deal structuring, negotiation of complex cross-border contracts, document drafting, regulatory positioning and approvals.
  Assist in developing a scalable framework for customer and other commercial arrangements relying on smart, consistent, streamlined, technology-supported processes and tools to maximize efficiency and quality of experience for CDW and customers.
  Work with global and international commercial Legal, Ethics and Compliance teams and Sales stakeholders to develop an efficient and scalable approach for building multi-jurisdictional customer and supplier/partner arrangements including guidance, templates, checklists, training and supporting technology.
  Develop metrics for measuring impact and progress due to continuous improvements in deal processes and execution along a continuum of factors, including time to revenue, cost of sale, and impact of user-friendly artifacts.
  Coordinate closely with Legal, Ethics and Compliance coworkers worldwide to negotiate global agreements with customers, partners and suppliers.
  Support the procurement tendering process, particularly with regard to large-scale complex Public Sector deals and advising on the Public Contracts Regulations 2006 and Public Procurement Law.
  Collaborate with global cross-functional internal and external teams on ongoing operational matters and integration initiatives, including compliance, real estate, employment and corporate governance.
 
 
  Strategic Initiatives
 
  Support offering portfolio evolution by helping to (1) evaluate strengths, weaknesses, opportunities and threats of each new offering, (2) develop an intelligent and balanced go-to market approach, (3) reduce friction in deal cycles, and (4) enable and industrialize sustainable growth and innovation.
  Assist in enabling expansion of relationships with strategic alliance partners, accelerating partner-influenced capabilities and revenue growth.
  Support development of policies, processes, templates, tools and training to foster strategic partnerships, portfolio evolution, disruptive innovations, transformational initiatives, regulatory compliance and other aspects of CDW’s strategic growth.
 
 
  Compliance and Ethics
 
  Under direction of Global Compliance and Ethics, assist in managing the full scope of ethics and compliance areas, including anti-corruption, money laundering, competition, trade, national security, data protection and digital ethics.
  Assist in investigations and related reporting and remediation measures.
  Work with Global Compliance and Ethics team to develop policies, processes, templates, tools and training aligned with enterprise-wide standards established by Global Compliance and Ethics.
  Shape commercial arrangements in accordance with applicable regulatory requirements, drawing on internal and external subject matter experts.
  Stay abreast of regulatory developments to identify commercial opportunities as well as assure compliance.
 
 
  Dispute Resolution and Litigation
 
  Under the direction of Global Litigation team, assist in fact finding, legal research, collaboration among stakeholders and case management to resolve claims, disputes and litigations.
 
 
  Qualifications, Skills & Experience
 
  Qualified to practice law in England and Wales.
  Minimum five years PQE law firm or in-house legal experience.
  Significant experience with a wide variety of commercial arrangements.
  Solid experience with a broad range of legal issues spanning corporate practice.
  Experience of working in a dynamic B2B sales or similar environment
  Service-oriented attitude, high standards of ethics and professional integrity, passionate commitment, intellectual curiosity, growth mindset, and entrepreneurial spirit.
  Proven ability to resolve complex legal issues practically and efficiently.
  Sharp business acumen.
  Advanced technology literacy.
  Exceptional organizational and project management skills and the ability to work under pressure, prioritize, and manage workloads to meet deadlines in a challenging and fast-paced environment.
  Team player who welcomes responsibility and effectively engages with others.
  Disciplined attention to detail.
  Ability to communicate effectively orally and in writing in a variety of settings.
  Understanding and appreciation of the business value of diversity and inclusion.
  Genuine interest in supporting junior teams members and helping others to reach their full potential.
 
 
  Essential Attributes
 
  Experience in the technology, services/consulting and reseller industry, with experience in IP, TUPE, XaaS, data protection and IR35.
  Successful track record working with U.S.-based multinational public companies.
  Experience working in, degreed or licensed in civil and/or hybrid law jurisdictions and living and working in countries outside of the UK.
  Language capability beyond English.
 
 
  More about CDW and your career with us:
 At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes whom you will learn and forge strong relationships with. Bring your best true self — and your best ideas — to CDW. Because diverse perspectives bring forth better problem solving — and better solutions for our customers in a rapidly evolving technology landscape.
 
 CDW is an equal opportunity employer committed to maintaining a policy of non-discrimination towards all coworkers and applicants for employment in all aspects of employment. CDW does not discriminate against any applicant because of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion/belief, sex, sexual orientation, veteran status, or any other basis that is prohibited by local employment law, including those protected by the UK Equality Act 2010.
 We encourage candidates from all walks of life to apply and join us in our mission of cultivating a culture of belonging, diversity and inclusion for better collaboration, innovation, and business results.
 
 Together, we strive to create a workplace where everyone feels like they belong and is empowered to bring their full energy, capabilities and authenticity for coworker and business benefits. Will you be a part of it?
 
  What we offer:
 Life Assurance
 Competitive Contributory Pension
 Private Medical Insurance
 Enhanced Maternity Pay
 25 days holiday + bank holidays
  Option to buy additional holiday 
 Dental Insurance
  Season Ticket Loan + additional perks
 
  Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
  What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


Legal Counsel - CDW

Legal Counsel

You need procurement experience, strong negotiation skills, attention to detail, excellent communication, reliability, and proficiency in Microsoft Office. Must work well under pressure and multitask.

You will maximize customer service through efficient purchasing, develop supplier relationships, negotiate deals, communicate with sales and warehouse teams, and support team members.

Logistics

Cape Town

<div>
 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 MAIN PURPOSE OF JOB &amp; KEY RESPONSIBILITIES
 To ensure the service level to our customers is maximized through a combination of efficient purchasing, at the best possible price
 <ul>
 <li>Develop supplier relationships for a given product set: ensure suppliers always provide information related to deals and promotions and use this information to negotiate better deals. This relationship can be supported by regular meetings where necessary</li>
 <li>To negotiate at any opportunity, to maximise margins, ensuring best price</li>
 <li>Liaise with sales teams to communicate any issues arising with their orders</li>
 <li>Clear and concise interaction with all company departments; notably the sales department</li>
 <li>Ensure purchase orders are loaded correctly to enable quick payment of invoices</li>
 <li>Ensure all changes to purchase orders are recorded on the system</li>
 <li>Liaise with warehouse to ensure any issues can be resolved in a timely fashion</li>
 <li>Provide cover for other members of the department as necessary and perform other tasks if requested from time to time by the Category Manager</li>
 <li>Support less experienced members of the team in the education of best practice</li>
 </ul>
 
 KNOWLEDGE AND EXPERIENCE
 <ul>
 <li>Experience of working in a procurement role, ideally within IT (Understanding of core Kelway vendors, beneficial)</li>
 <li>Experienced in dealing with suppliers and contractors, and negotiations to ensure best cost and quality</li>
 <li>Excellent numeracy skills</li>
 <li>Excellent interpersonal and communication skills</li>
 <li>Demonstrated ability to work well under pressure</li>
 <li>Highly motivated with ability to work under own initiative, making decisions to benefit the business</li>
 <li>Demonstrated attention to detail, time management and organizational skills</li>
 <li>Microsoft Office skills, preferably including: Excel and Word but not essential</li>
 </ul>
 
 PERSONAL ATTRIBUTES
 <ul>
 <li>Professionalism</li>
 <li>Honest and hardworking</li>
 <li>Self-Motivated and proactive</li>
 <li>Excellent attention to detail</li>
 <li>Proven record of reliability, responsibility and work ethic</li>
 <li>Excellent organisational skills</li>
 <li>Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly</li>
 <li>Capable of multi tasking, efficiently managing time and resources</li>
 <li>Ability to work to challenging deadlines</li>
 <li>Have a desire for continuous development and improvement</li>
 <li>A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner</li>
 </ul>
 
 Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
 What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
</div>


 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
  MAIN PURPOSE OF JOB & KEY RESPONSIBILITIES
 To ensure the service level to our customers is maximized through a combination of efficient purchasing, at the best possible price
 
  Develop supplier relationships for a given product set: ensure suppliers always provide information related to deals and promotions and use this information to negotiate better deals. This relationship can be supported by regular meetings where necessary
  To negotiate at any opportunity, to maximise margins, ensuring best price
  Liaise with sales teams to communicate any issues arising with their orders
  Clear and concise interaction with all company departments; notably the sales department
  Ensure purchase orders are loaded correctly to enable quick payment of invoices
  Ensure all changes to purchase orders are recorded on the system
  Liaise with warehouse to ensure any issues can be resolved in a timely fashion
  Provide cover for other members of the department as necessary and perform other tasks if requested from time to time by the Category Manager
  Support less experienced members of the team in the education of best practice
 
 
  KNOWLEDGE AND EXPERIENCE
 
  Experience of working in a procurement role, ideally within IT (Understanding of core Kelway vendors, beneficial)
  Experienced in dealing with suppliers and contractors, and negotiations to ensure best cost and quality
  Excellent numeracy skills
  Excellent interpersonal and communication skills
  Demonstrated ability to work well under pressure
  Highly motivated with ability to work under own initiative, making decisions to benefit the business
  Demonstrated attention to detail, time management and organizational skills
  Microsoft Office skills, preferably including: Excel and Word but not essential
 
 
  PERSONAL ATTRIBUTES
 
  Professionalism
  Honest and hardworking
  Self-Motivated and proactive
  Excellent attention to detail
  Proven record of reliability, responsibility and work ethic
  Excellent organisational skills
  Good interpersonal skills – ability to liaise with personnel at all levels and adapt style accordingly
  Capable of multi tasking, efficiently managing time and resources
  Ability to work to challenging deadlines
  Have a desire for continuous development and improvement
  A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner
 
 
  Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
  What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.


Buyer Associate - CDW

Buyer Associate

You must have an active DOD Secret Clearance, Security+ Certification, 5+ years in printer repair, printer certifications, and a Bachelor’s degree or equivalent experience.

You will install, configure, and troubleshoot Print and VTC devices, manage service tickets, liaise with clients and vendors, and ensure SLA compliance, with potential travel requirements.

Customer Relations

Chicago

<div>
 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.
 
 This role will support the SMIT Program under our subcontract with Leidos Corporation. The SMIT Program is a multi-year program expected to run at least September 2028. The Field System Administrator (FSA) provides support to the Program Team as well as fulfills the role of FSA. The FSA is accountable for establishing and maintaining team best practices while advocating successful process adoption throughout the organization under the overall guidance of the Regional Field Manager, Program Manager and Deputy Program Manager. The FSA will be efficient in the day-to-day operations as well as mentor, train and support other team members of their team as required. They will be assigned an Area of Responsibility (AOR), with a primary Navy Facility designated by the Sr Field Manager and the Program Office. This facility will serve as their office where there are expected to report daily. This role does not have the ability to work remotely or work from home.
 
 Key Areas of Responsibility
 <ul>
 <li>Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
 <ul>
 <li>Installation</li>
 <li>Configuration</li>
 <li>Testing</li>
 <li>Troubleshooting (onsite and via phone)</li>
 <li>Repair</li>
 </ul></li>
 <li>Proactively manage Service Tickets and update service-related activities in a timely manner</li>
 <li>Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations across the assigned Area of Responsibility (AOR)</li>
 <li>Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations outside the AOR</li>
 <li>Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters</li>
 <li>Interpret clients' needs and work toward resolution</li>
 <li>Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner</li>
 <li>Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory</li>
 <li>Clearly communicate service offerings and performance expectations to leadership</li>
 <li>Provide copies of all relevant information from any Third-Party supplier agreements, when necessary</li>
 <li>Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.</li>
 <li>Work with vendors, client, and CDW leadership to develop strategy</li>
 <li>Manage to metrics to ensure SLA compliance</li>
 <li>Maintain customer relationships</li>
 <li>Maintain partner relationships</li>
 <li>Maintain vendor relationships</li>
 <li>Lead and facilitate the development of common practices</li>
 <li>Other responsibilities required for the success of the program</li>
 <li>This role may require travel 25% of the time outside the assigned AOR.</li>
 </ul>
 
 Qualifications
 Required Qualifications
 <ul>
 <li>Active DOD Secret Clearance (must have prior to hire company sponsored)</li>
 <li>Security+ Certification (must have prior to hire)</li>
 <li>High School Diploma or equivalent</li>
 <li>5+ years of experience working with an OEM or Third-Party provider of printer repair services</li>
 <li>Intermediate understanding of the appropriate physical hardware</li>
 <li>Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines</li>
 <li>Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience</li>
 <li>Ability to understand, remember, and communicate routine, factual information</li>
 <li>Ability to compose materials such as detailed reports, work-related manuals</li>
 </ul>
 
 Preferred Qualifications
 <ul>
 <li>3+ years of experience working with an OEM or Third-Party provider of printer repair services</li>
 <li>Printer Certifications (HP, Xerox)</li>
 <li>Technical certifications associated to the chosen professional track</li>
 <li>ITIL</li>
 <li>A+ or Network+</li>
 <li>Bachelor’s degree or equivalent experience</li>
 <li>Comprehensive knowledge of print service offerings</li>
 <li>Experience with Adobe creative suite</li>
 <li>Proficient in Microsoft Access and SQL</li>
 <li>CompTIA PDI Certification</li>
 <li>IT Print Certifications (HP Preferred or Xerox)</li>
 <li>Bachelor's Degree in IT related field</li>
 </ul>
 
 Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
 What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 Equal Opportunity Employer, including disability and protected veteran status
 
 Benefits overview: https://cdw.benefit-info.com/
</div>


 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.
 
 This role will support the SMIT Program under our subcontract with Leidos Corporation. The SMIT Program is a multi-year program expected to run at least September 2028. The Field System Administrator (FSA) provides support to the Program Team as well as fulfills the role of FSA. The FSA is accountable for establishing and maintaining team best practices while advocating successful process adoption throughout the organization under the overall guidance of the Regional Field Manager, Program Manager and Deputy Program Manager. The FSA will be efficient in the day-to-day operations as well as mentor, train and support other team members of their team as required. They will be assigned an Area of Responsibility (AOR), with a primary Navy Facility designated by the Sr Field Manager and the Program Office. This facility will serve as their office where there are expected to report daily. This role does not have the ability to work remotely or work from home.
 
  Key Areas of Responsibility
 
  Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
   
    Installation
    Configuration
    Testing
    Troubleshooting (onsite and via phone)
    Repair
   
  Proactively manage Service Tickets and update service-related activities in a timely manner
  Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations across the assigned Area of Responsibility (AOR)
  Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations outside the AOR
  Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
  Interpret clients' needs and work toward resolution
  Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner
  Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory
  Clearly communicate service offerings and performance expectations to leadership
  Provide copies of all relevant information from any Third-Party supplier agreements, when necessary
  Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.
  Work with vendors, client, and CDW leadership to develop strategy
  Manage to metrics to ensure SLA compliance
  Maintain customer relationships
  Maintain partner relationships
  Maintain vendor relationships
  Lead and facilitate the development of common practices
  Other responsibilities required for the success of the program
  This role may require travel 25% of the time outside the assigned AOR.
 
 
  Qualifications
 Required Qualifications
 
  Active DOD Secret Clearance (must have prior to hire company sponsored)
  Security+ Certification (must have prior to hire)
  High School Diploma or equivalent
  5+ years of experience working with an OEM or Third-Party provider of printer repair services
  Intermediate understanding of the appropriate physical hardware
  Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
  Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience
  Ability to understand, remember, and communicate routine, factual information
  Ability to compose materials such as detailed reports, work-related manuals
 
 
 Preferred Qualifications
 
  3+ years of experience working with an OEM or Third-Party provider of printer repair services
  Printer Certifications (HP, Xerox)
  Technical certifications associated to the chosen professional track
  ITIL
  A+ or Network+
  Bachelor’s degree or equivalent experience
  Comprehensive knowledge of print service offerings
  Experience with Adobe creative suite
  Proficient in Microsoft Access and SQL
  CompTIA PDI Certification
  IT Print Certifications (HP Preferred or Xerox)
  Bachelor's Degree in IT related field
 
 
  Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
  What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
  Equal Opportunity Employer, including disability and protected veteran status
 
 Benefits overview: https://cdw.benefit-info.com/



SMIT Field System Admin II - Onsite - Chicago, IL - CDW

SMIT Field System Admin II - Onsite - Chicago, IL

You must have a DOD Secret Clearance, Security+ Certification, 5+ years in printer services, relevant certifications, strong communication skills, and proficiency in Microsoft Access and SQL.

You will support, install, configure, and troubleshoot Print and VTC devices, manage service tickets, liaise with clients and vendors, and ensure SLA compliance, with potential travel 50% of the time.

Software Engineering

Philadelphia

<div>
 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.
 
 This role will support the SMIT Program under our subcontract with Leidos Corporation. The SMIT Program is a multi-year program expected to run at least September 2028. The Field System Administrator Remote (FSAR) provides support to the Program Team as well as fulfills the role of FSAR. The FSAR is accountable for establishing and maintaining team best practices while advocating successful process adoption throughout the organization under the overall guidance of the Regional Field Manager, Program Manager and Deputy Program Manager. The FSAR will be efficient in the day-to-day operations as well as mentor, train and support other team members of their team as required. They will be for customers nationally, with a primary Navy Facility designated by the Regional Field Manager and the Program Office as their primary location. This role does have the ability to work remotely or work from home, with prior authorization from the Region Field Manager. Eligible for relocation if not based in Philadelphia area.
 
 Key Areas of Responsibility
 <ul>
 <li>Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
 <ul>
 <li>Installation</li>
 <li>Configuration</li>
 <li>Testing</li>
 <li>Troubleshooting (onsite and via phone)</li>
 <li>Repair</li>
 </ul></li>
 <li>Proactively manage Service Tickets and update service-related activities in a timely manner</li>
 <li>Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations across the assigned Area of Responsibility (AOR)</li>
 <li>Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations outside the AOR</li>
 <li>Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters</li>
 <li>Interpret clients' needs and work toward resolution</li>
 <li>Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner</li>
 <li>Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory</li>
 <li>Clearly communicate service offerings and performance expectations to leadership</li>
 <li>Provide copies of all relevant information from any Third-Party supplier agreements, when necessary</li>
 <li>Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.</li>
 <li>Work with vendors, client, and CDW leadership to develop strategy</li>
 <li>Manage to metrics to ensure SLA compliance</li>
 <li>Maintain customer relationships</li>
 <li>Maintain partner relationships</li>
 <li>Maintain vendor relationships</li>
 <li>Lead and facilitate the development of common practices</li>
 <li>Other responsibilities required for the success of the program</li>
 <li>This role may require travel 50% of the time outside the assigned AOR.</li>
 </ul>
 
 Qualifications
 Required Qualifications
 <ul>
 <li>DOD Secret Clearance (CDW will sponsor if needed)</li>
 <li>Ability to obtain Security+ Certification prior to starting</li>
 <li>High School Diploma or equivalent</li>
 <li>5+ years of experience working with an OEM or Third-Party provider of printer repair services</li>
 <li>Intermediate understanding of the appropriate physical hardware</li>
 <li>Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines</li>
 <li>Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience</li>
 <li>Ability to understand, remember, and communicate routine, factual information</li>
 <li>Ability to compose materials such as detailed reports, work-related manuals</li>
 </ul>
 
 Preferred Qualifications
 <ul>
 <li>3+ years of experience working with an OEM or Third-Party provider of printer repair services</li>
 <li>Printer Certifications (HP, Xerox)</li>
 <li>Technical certifications associated to the chosen professional track</li>
 <li>ITIL</li>
 <li>A+ or Network+</li>
 <li>Bachelor’s degree or equivalent experience</li>
 <li>Comprehensive knowledge of print service offerings</li>
 <li>Experience with Adobe creative suite</li>
 <li>Proficient in Microsoft Access and SQL</li>
 <li>CompTIA PDI Certification</li>
 <li>IT Print Certifications (HP Preferred or Xerox)</li>
 <li>Bachelor's Degree in IT related field</li>
 </ul>
 
 Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
 What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 Equal Opportunity Employer, including disability and protected veteran status
 
 Benefits overview: https://cdw.benefit-info.com/
</div>


 Description
 Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
 
 Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.
 
 This role will support the SMIT Program under our subcontract with Leidos Corporation. The SMIT Program is a multi-year program expected to run at least September 2028. The Field System Administrator Remote (FSAR) provides support to the Program Team as well as fulfills the role of FSAR. The FSAR is accountable for establishing and maintaining team best practices while advocating successful process adoption throughout the organization under the overall guidance of the Regional Field Manager, Program Manager and Deputy Program Manager. The FSAR will be efficient in the day-to-day operations as well as mentor, train and support other team members of their team as required. They will be for customers nationally, with a primary Navy Facility designated by the Regional Field Manager and the Program Office as their primary location. This role does have the ability to work remotely or work from home, with prior authorization from the Region Field Manager. Eligible for relocation if not based in Philadelphia area.
 
  Key Areas of Responsibility
 
  Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including:
   
    Installation
    Configuration
    Testing
    Troubleshooting (onsite and via phone)
    Repair
   
  Proactively manage Service Tickets and update service-related activities in a timely manner
  Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations across the assigned Area of Responsibility (AOR)
  Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations outside the AOR
  Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
  Interpret clients' needs and work toward resolution
  Responsible for addressing escalated break/fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner
  Consult with leadership to identify inventory stocking levels and reorder points of the repair parts and spare device inventory
  Clearly communicate service offerings and performance expectations to leadership
  Provide copies of all relevant information from any Third-Party supplier agreements, when necessary
  Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.
  Work with vendors, client, and CDW leadership to develop strategy
  Manage to metrics to ensure SLA compliance
  Maintain customer relationships
  Maintain partner relationships
  Maintain vendor relationships
  Lead and facilitate the development of common practices
  Other responsibilities required for the success of the program
  This role may require travel 50% of the time outside the assigned AOR.
 
 
  Qualifications
 Required Qualifications
 
  DOD Secret Clearance (CDW will sponsor if needed)
  Ability to obtain Security+ Certification prior to starting
  High School Diploma or equivalent
  5+ years of experience working with an OEM or Third-Party provider of printer repair services
  Intermediate understanding of the appropriate physical hardware
  Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
  Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience
  Ability to understand, remember, and communicate routine, factual information
  Ability to compose materials such as detailed reports, work-related manuals
 
 
  Preferred Qualifications
 
  3+ years of experience working with an OEM or Third-Party provider of printer repair services
  Printer Certifications (HP, Xerox)
  Technical certifications associated to the chosen professional track
  ITIL
  A+ or Network+
  Bachelor’s degree or equivalent experience
  Comprehensive knowledge of print service offerings
  Experience with Adobe creative suite
  Proficient in Microsoft Access and SQL
  CompTIA PDI Certification
  IT Print Certifications (HP Preferred or Xerox)
  Bachelor's Degree in IT related field
 
 
  Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
 
  What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
  Equal Opportunity Employer, including disability and protected veteran status
 
 Benefits overview: https://cdw.benefit-info.com/



CDW

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