Large

Comcast delivers broadband, mobile, and video products that delight customers and technology that powers the future; produces and distributes leading entertainment, sports, and news, and brings incredible theme parks and attractions to life. At the heart of Comcast are our people. Our engineers, designers, creators, storytellers, and entrepreneurs are passionate about the important role we play in millions of people’s lives. Come create the future with us.

Telecommunications

Comcast

Communications

Bringing world-class connectivity & platforms and extraordinary content & experiences to millions across the globe.

You need a High School Diploma or GED and 2-5 years of relevant experience.

You will manage customer inquiries, resolve delinquencies, apply account credits, explain billing, multitask across systems, and maintain professionalism in a fast-paced environment.

Customer Relations

Sales & Business Development

Caloocan

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. 
Job Summary
Responsible for supporting accounts as they move through the collection timeline, ensuring accounts receive collection activity in timely manner. Also responsible for accurately and confidently handling customers&rsquo; inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls, while following federal and state collection guidelines and laws. Customers may include commercial, residential, federal and local government, hospitality, national, VIP, and multiple dwelling units (MDUs). Facilitates interactions with customers in a way that is in accordance with the Company&rsquo;s service delivery strategy. Acts as an agent for a variety of ticket types, chat, email escalations and aging accounts. Establishes rapport and promotes effective relationships, upholding the Company&rsquo;s commitment to the customer experience through our programs such as Net Promoter System (NPS), and the Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem-solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
Core Responsibilities<ul><li>
Utilize an expanded understanding of the collections timeline to ensure appropriate decision making.</li><li>
Real time agent for chat to communicate with customers.</li><li>
Liaison between internal and external customers regarding items such as serviceability, bankruptcy, credit inquiries, credit disputes and other collection related topics.</li><li>
Make outbound and receive inbound customer contact to resolve extreme delinquencies, unauthorized charge disputes, account status and &ldquo;as-needed&rdquo; projects.</li><li>
Attempt to find the root cause for delinquency by researching accounts and notes in various systems in order to take the appropriate action.</li><li>
Accurately apply account credits for items such as debt amnesty, bankruptcy, and unauthorized charges.</li><li>
Explains billing cycles, processes, and prorates with a high level of accuracy to ensure that customers understand their statement and resolve any billing discrepancies.</li><li>
Processes and schedule disconnects and or payments on delinquent accounts. Accurately calculates and communicates fees, and one-time and recurring monthly fees.</li><li>
Multitasks between multiple tools and systems, with high degree of efficiency, and applies information and knowledge to bring resolution to the customers&rsquo; situations.</li><li>
Responds timely to escalations, utilizing established procedures, from internal customers to allow new installations and resolve customer concerns.</li><li>
Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Information (PI).</li><li>
Work in a fast-paced, structured, dynamic and high-transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.</li><li>
Consistently meets or exceed established goals and performance metrics.</li><li>
Demonstrates a high degree of professionalism, integrity, and ethical behavior, including by maintaining the confidentiality of sensitive employee, customer, and/or business data.</li><li>
Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul> 
Employees at all levels are expected to:<ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Respect and promote inclusion &amp; diversity.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul> 
Disclaimer:<ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> 
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality &ndash; to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 
Education
High School Diploma / GED
Relevant Work Experience
2-5 Years</div>

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Responsible for supporting accounts as they move through the collection timeline, ensuring accounts receive collection activity in timely manner. Also responsible for accurately and confidently handling customers’ inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls, while following federal and state collection guidelines and laws. Customers may include commercial, residential, federal and local government, hospitality, national, VIP, and multiple dwelling units (MDUs). Facilitates interactions with customers in a way that is in accordance with the Company’s service delivery strategy. Acts as an agent for a variety of ticket types, chat, email escalations and aging accounts. Establishes rapport and promotes effective relationships, upholding the Company’s commitment to the customer experience through our programs such as Net Promoter System (NPS), and the Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem-solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description
Core Responsibilities
Utilize an expanded understanding of the collections timeline to ensure appropriate decision making.
Real time agent for chat to communicate with customers.
Liaison between internal and external customers regarding items such as serviceability, bankruptcy, credit inquiries, credit disputes and other collection related topics.
Make outbound and receive inbound customer contact to resolve extreme delinquencies, unauthorized charge disputes, account status and “as-needed” projects.
Attempt to find the root cause for delinquency by researching accounts and notes in various systems in order to take the appropriate action.
Accurately apply account credits for items such as debt amnesty, bankruptcy, and unauthorized charges.
Explains billing cycles, processes, and prorates with a high level of accuracy to ensure that customers understand their statement and resolve any billing discrepancies.
Processes and schedule disconnects and or payments on delinquent accounts. Accurately calculates and communicates fees, and one-time and recurring monthly fees.
Multitasks between multiple tools and systems, with high degree of efficiency, and applies information and knowledge to bring resolution to the customers’ situations.
Responds timely to escalations, utilizing established procedures, from internal customers to allow new installations and resolve customer concerns.
Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Information (PI).
Work in a fast-paced, structured, dynamic and high-transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.
Consistently meets or exceed established goals and performance metrics.
Demonstrates a high degree of professionalism, integrity, and ethical behavior, including by maintaining the confidentiality of sensitive employee, customer, and/or business data.
Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
2-5 Years

Representative 2, Credit & Collections - Comcast

Representative 2, Credit & Collections

You need a Bachelor's Degree (or equivalent experience), plus 5-7 years of related professional experience.

You will manage projects by developing plans, coordinating resources, facilitating meetings, and communicating with stakeholders while ensuring timely delivery and budget adherence.

IT & Cybersecurity

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. 
Job Summary
Responsible for managing the complete life cycle of moderately-to-highly complex projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. Develops budgets, timelines and ensures progress to plan, as well as tracks critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
Core Responsibilities<ul><li>
Provides research and assistance to leadership in the development and design of new projects.</li><li>
Uses formal processes and tools to manage resources, budgets, risks and changes.</li><li>
Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.</li><li>
Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Provides overall prioritization and director of work assignments, team resources etc. Monitor and creates project deliverables.</li><li>
Coordinates with other work streams, projects and initiatives which may impact successful completion of project.</li><li>
Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintaining overall project ownership.</li><li>
Acts as a single point of contact for project status. Maintains communication with stakeholders.</li><li>
Facilitates project meetings.</li><li>
Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes.</li><li>
Consistent exercise of independent judgment and discretion in matters of significance.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul>
Employees at all levels are expected to:<ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Respect and promote inclusion &amp; diversity.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul>
Disclaimer:<ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality &ndash; to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years</div>

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Responsible for managing the complete life cycle of moderately-to-highly complex projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. Develops budgets, timelines and ensures progress to plan, as well as tracks critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
Core Responsibilities
Provides research and assistance to leadership in the development and design of new projects.
Uses formal processes and tools to manage resources, budgets, risks and changes.
Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.
Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Provides overall prioritization and director of work assignments, team resources etc. Monitor and creates project deliverables.
Coordinates with other work streams, projects and initiatives which may impact successful completion of project.
Manages all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintaining overall project ownership.
Acts as a single point of contact for project status. Maintains communication with stakeholders.
Facilitates project meetings.
Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years

Project Manager 3 (PH Night Shift) - Comcast

Project Manager 3 (PH Night Shift)

You must be reliable, punctual, and willing to work nights, weekends, and overtime as needed. Experience isn’t necessary, but 0-2 years in any capacity is preferred.

You will maintain regular attendance, work variable nights and weekends, and perform additional assigned duties as needed.

Business, Operations & Strategy

Chennai

<div>
 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
 Job Summary This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
 Job Description
 Core Responsibilities
 <ul>
 <li>Regular, Consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li>
 <li>Other duties and responsibilities as assigned.</li>
 </ul>
 Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
 Relevant Work Experience
 0-2 Years
</div>


 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  Job Summary This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.
  Job Description
  Core Responsibilities
 
  Regular, Consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  Other duties and responsibilities as assigned.
 
 Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
  Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
  Relevant Work Experience
 0-2 Years


Intern - Comcast

Comcast Corporation

Intern

You need a Bachelor's Degree (or equivalent experience) and 2-5 years in a relevant role.

You will coordinate daily team activities, supervise performance, communicate changes, develop staff, set goals, and handle additional duties as needed, with flexible hours including nights and weekends.

<div>
 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
 Job Summary Responsible for coordinating and supervising the daily activities of individuals supporting the Advertising Sales force pre- and post-sales who perform tasks in the same function, including in the areas of traffic, planning and inventory. Assigns tasks and supervises work performance, ensuring that budgets and work performance standards are consistently met. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
 Job Description
 Core Responsibilities
 <ul>
 <li>Coordinates the daily activities of the Advertising Sales Support &amp; Analysis professional team. Provides support and solutions in operational areas as needed.</li>
 <li>Supervises work performance and ensures adherence to policies and procedures.</li>
 <li>Coordinates and assembles sales materials.</li>
 <li>Communicates changes in inventory, products, schedules and operational policies and procedures with staff.</li>
 <li>Sets and effectively communicates team goals and priorities.</li>
 <li>Develops, trains and supervises staff.</li>
 <li>Consistent exercise of independent judgment and discretion in matters of significance.</li>
 <li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li>
 <li>Other duties and responsibilities as assigned.</li>
 </ul>
 
 Employees at all levels are expected to:
 
 <ul>
 <li>Understand our Operating Principles; make them the guidelines for how you do your job.</li>
 <li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li>
 <li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li>
 <li>Win as a team - make big things happen by working together and being open to new ideas.</li>
 <li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li>
 <li>Drive results and growth.</li>
 <li>Respect and promote inclusion &amp; diversity.</li>
 <li>Do what's right for each other, our customers, investors and our communities.</li>
 </ul>
 
 Disclaimer:
 
 <ul>
 <li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li>
 </ul>
 
 Comcast is an EOE/Veterans/Disabled/LGBT employer.
 
 Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
 Education
 Bachelor's Degree
 While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
 Relevant Work Experience
 2-5 Years
</div>


 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  Job Summary Responsible for coordinating and supervising the daily activities of individuals supporting the Advertising Sales force pre- and post-sales who perform tasks in the same function, including in the areas of traffic, planning and inventory. Assigns tasks and supervises work performance, ensuring that budgets and work performance standards are consistently met. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
  Job Description
  Core Responsibilities
 
  Coordinates the daily activities of the Advertising Sales Support & Analysis professional team. Provides support and solutions in operational areas as needed.
  Supervises work performance and ensures adherence to policies and procedures.
  Coordinates and assembles sales materials.
  Communicates changes in inventory, products, schedules and operational policies and procedures with staff.
  Sets and effectively communicates team goals and priorities.
  Develops, trains and supervises staff.
  Consistent exercise of independent judgment and discretion in matters of significance.
  Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  Other duties and responsibilities as assigned.
 
 
  Employees at all levels are expected to:
 
 
  Understand our Operating Principles; make them the guidelines for how you do your job.
  Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  Win as a team - make big things happen by working together and being open to new ideas.
  Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  Drive results and growth.
  Respect and promote inclusion & diversity.
  Do what's right for each other, our customers, investors and our communities.
 
 
  Disclaimer:
 
 
  This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
 
 
  Comcast is an EOE/Veterans/Disabled/LGBT employer.
 
 Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
  Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
  Education
 Bachelor's Degree
 While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  Relevant Work Experience
 2-5 Years


Supervisor - Advertising Sales Support & Analytics - Comcast

Supervisor - Advertising Sales Support & Analytics

You need a Bachelor's Degree or equivalent experience, plus 2-5 years in a related field.

You will troubleshoot issues, lead outage resolutions, ensure adherence to operations policies, analyze data, guide projects, perform maintenance tests, train team members, and maintain attendance.

Engineering

<div>
 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
 Job Summary Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.
 Job Description
 Core Responsibilities
 <ul>
 <li>Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure.</li>
 <li>Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards.</li>
 <li>Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight.</li>
 <li>Acts as a technical resource in projects and initiatives and ensures successful project implementation.</li>
 <li>Contributes to design considerations for new products or architectural changes to existing products.</li>
 <li>Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.</li>
 <li>Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact.</li>
 <li>Provides training and guidance to less experienced team members.</li>
 <li>Attains industry standard certifications and education.</li>
 <li>Consistent exercise of independent judgment and discretion in matters of significance.</li>
 <li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li>
 <li>Other duties and responsibilities as assigned.</li>
 </ul>
 Employees at all levels are expected to:
 <ul>
 <li>Understand our Operating Principles; make them the guidelines for how you do your job.</li>
 <li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li>
 <li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li>
 <li>Win as a team - make big things happen by working together and being open to new ideas.</li>
 <li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li>
 <li>Drive results and growth.</li>
 <li>Respect and promote inclusion &amp; diversity.</li>
 <li>Do what's right for each other, our customers, investors and our communities.</li>
 </ul>
 Disclaimer:
 <ul>
 <li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li>
 </ul>
 
 Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
 Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
 Education
 Bachelor's Degree
 While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
 Relevant Work Experience
 2-5 Years
</div>


 Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  Job Summary Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.
  Job Description
  Core Responsibilities
 
  Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure.
  Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards.
  Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight.
  Acts as a technical resource in projects and initiatives and ensures successful project implementation.
  Contributes to design considerations for new products or architectural changes to existing products.
  Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.
  Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact.
  Provides training and guidance to less experienced team members.
  Attains industry standard certifications and education.
  Consistent exercise of independent judgment and discretion in matters of significance.
  Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  Other duties and responsibilities as assigned.
 
  Employees at all levels are expected to:
 
  Understand our Operating Principles; make them the guidelines for how you do your job.
  Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  Win as a team - make big things happen by working together and being open to new ideas.
  Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  Drive results and growth.
  Respect and promote inclusion & diversity.
  Do what's right for each other, our customers, investors and our communities.
 
  Disclaimer:
 
  This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
 
 
  Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
  Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
  Education
 Bachelor's Degree
 While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  Relevant Work Experience
 2-5 Years


Comcast

navigation.mission