Large

Experian unlocks the power of data to create opportunities for consumers, businesses and society.

During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.

We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.


About Experian:

Bringing data to life requires creativity, passion, flexibility and expertise.

We want you to share in our success. That's why we offer rewards that recognise great performance.

Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.

Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.

Technology

Experian

We're unlocking the power of data to help create a better tomorrow.

You need 8+ years of strategic leadership, client relationship skills, problem-solving ability, project management experience, customer service and call center experience, and adaptability.

You will manage programs, optimize performance, lead teams, improve customer experience, analyze data, resolve issues, and ensure effective communication with internal and external partners.

Customer Relations

Business, Operations & Strategy

Austin

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Job description The Partner Customer Experience Manager guides the health and success of their assigned Departments by engaging and working with Client Services, Product, Marketing, and CRM organizations. The CEM partners with the EPS departments to provide strategic direction in how to improve persistency& customer experience, manages the operational relationship with EPS' external partners and provides leadership and insight into the performance the departments. You will report to the Client Services Senior Manager for this role. Responsibilities: * Partner with internal and external customers to implement programs. * Be a subject matter expert to provide feedback on partner-driven changes to operational programs and routes requests to team members for review and feedback. * Provide strategic direction and manage the ongoing performance lines. * Lead team members to achieve project and Business line goals. * Be a voice of Customer and Subject Matter Expert (SME) for department. * Direct internal and external resource teams to provide qualitative and quantitative information to manage the ongoing performance line. * Be a principal relationship owner for MCE and EPS teams such as Product, Marketing, Sales. * Resolve issues, problems, status, and successes working with important partners and teams. * Develop strategies with product, marketing, and Sales that lead to the improvement in retention, CSAT, and call center measurements. * Manage programs to optimize brand performance. by creating brand messaging in IVR * Review and provide feedback on deliverables and implementation activities. * Identify risks and risk plans, manage and mitigate risks. * Lead the continuous improvement of standards and tools for the Departments managed. * Improve daily and monthly contact center performance using contact management system report. * Create reporting that rolls up to executive staff that highlights customer contacts, service levels, and improvement opportunities for supporting our consultants and clients. * Provide input and feedback that contributes to the plans to grow the call center teams using both in-house and outsource models based on business growth, historical contact volumes, seasonal trends, service goals and budget guidelines. * Lead assessing and developing customer service features and products to improve customer satisfaction and loyalty. Job Responsibilities: * Responsible for all aspects of development, and deployment in assigned projects. * Scope management ensuring the project includes all work required for delivery. • Plan management developing a plan, including detailed work plans, and managing the project based on the plan. * Quality management ensuring that project outcomes meet requirements. * Communications management ensuring generation, collection, distribution, storage, and disposition of program information. * Risk management identifying, analyzing, and responding to project risks. * Manage external partner relationships to ensure MCE meets program expectations. * Use results from call listening, gather important data and trends for call monitoring and feed info back to business teams (Product, Marketing). * Work with Call Center contacts to gather info, implement projects. * Define, organize, plans, leads, controls, and execute complex work efforts to deliver Business line needs. * Communicate information for training curriculum and delivery, approve all. * Provide input and overall approval for any required agent scripting, IVR scripting, and knowledge base updates. * Review and approve business line escalation processes when needed. * Maintain knowledge of EPS products and internal business operations and related strategies. * Help achieve company and departmental goals. * Submit and present regular status reports in team meetings and project update sessions. Qualifications Qualifications * Bachelor's degree or equivalent experience typically requires 8 years minimum demonstrated strategic leadership experience. * This position is remote, someone in the Texas, United States area is preferred. * Experience building relationships with clients. * Experience using logical reasoning to solve problems. * Experience managing projects while meeting deadlines promptly. * Customer service leadership experience along with call center experience. * Experience handling support requests from a variety of different channels. * Experience with adaptability and success. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.Job DescriptionJob descriptionThe Partner Customer Experience Manager guides the health and success of their assigned Departments by engaging and working with Client Services, Product, Marketing, and CRM organizations. The CEM partners with the EPS departments to provide strategic direction in how to improve persistency& customer experience, manages the operational relationship with EPS' external partners and provides leadership and insight into the performance the departments. You will report to the Client Services Senior Manager for this role.Responsibilities: * Partner with internal and external customers to implement programs. * Be a subject matter expert to provide feedback on partner-driven changes to operational programs and routes requests to team members for review and feedback. * Provide strategic direction and manage the ongoing performance lines. * Lead team members to achieve project and Business line goals. * Be a voice of Customer and Subject Matter Expert (SME) for department. * Direct internal and external resource teams to provide qualitative and quantitative information to manage the ongoing performance line. * Be a principal relationship owner for MCE and EPS teams such as Product, Marketing, Sales. * Resolve issues, problems, status, and successes working with important partners and teams. * Develop strategies with product, marketing, and Sales that lead to the improvement in retention, CSAT, and call center measurements. * Manage programs to optimize brand performance. by creating brand messaging in IVR * Review and provide feedback on deliverables and implementation activities. * Identify risks and risk plans, manage and mitigate risks. * Lead the continuous improvement of standards and tools for the Departments managed. * Improve daily and monthly contact center performance using contact management system report. * Create reporting that rolls up to executive staff that highlights customer contacts, service levels, and improvement opportunities for supporting our consultants and clients. * Provide input and feedback that contributes to the plans to grow the call center teams using both in-house and outsource models based on business growth, historical contact volumes, seasonal trends, service goals and budget guidelines. * Lead assessing and developing customer service features and products to improve customer satisfaction and loyalty.Job Responsibilities: * Responsible for all aspects of development, and deployment in assigned projects. * Scope management ensuring the project includes all work required for delivery. • Plan management developing a plan, including detailed work plans, and managing the project based on the plan. * Quality management ensuring that project outcomes meet requirements. * Communications management ensuring generation, collection, distribution, storage, and disposition of program information. * Risk management identifying, analyzing, and responding to project risks. * Manage external partner relationships to ensure MCE meets program expectations. * Use results from call listening, gather important data and trends for call monitoring and feed info back to business teams (Product, Marketing). * Work with Call Center contacts to gather info, implement projects. * Define, organize, plans, leads, controls, and execute complex work efforts to deliver Business line needs. * Communicate information for training curriculum and delivery, approve all. * Provide input and overall approval for any required agent scripting, IVR scripting, and knowledge base updates. * Review and approve business line escalation processes when needed. * Maintain knowledge of EPS products and internal business operations and related strategies. * Help achieve company and departmental goals. * Submit and present regular status reports in team meetings and project update sessions.      QualificationsQualifications * Bachelor's degree or equivalent experience typically requires 8 years minimum demonstrated strategic leadership experience. * This position is remote, someone in the Texas, United States area is preferred. * Experience building relationships with clients. * Experience using logical reasoning to solve problems. * Experience managing projects while meeting deadlines promptly. * Customer service leadership experience along with call center experience. * Experience handling support requests from a variety of different channels. * Experience with adaptability and success.      Additional InformationOur uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Customer Experience Manager - Experian

United States

Customer Experience Manager

You need a bachelor’s in HR/business, 6-10 years in campus recruitment, strong D&I understanding, excellent communication, organizational skills, and proficiency in recruitment tools.

You will partner with leaders to define hiring needs, execute campus recruitment events, manage candidate experience, promote employer branding, and analyze metrics for effective hiring strategies.

People, HR & Administration

Hyderabad

<div>
 Company Description
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
 Company Description:
 Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.
 Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian
 Job Description
 Strategic Planning &amp; Execution
 <ul>
 <li>Partner with leadership and hiring managers to understand and define early career hiring needs.</li>
 <li>Develop and implement a comprehensive campus recruiting strategy aligned with the company's talent acquisition goals.</li>
 </ul>
 University Partnerships
 <ul>
 <li>Establish and maintain strong relationships with top universities and educational institutions.</li>
 <li>Collaborate with university career services, faculty, and student organizations to promote Experian as an employer of choice.</li>
 </ul>
 Talent Attraction &amp; Engagement
 <ul>
 <li>Plan and execute campus recruitment events, including career fairs, info sessions, workshops, and on-campus interviews.</li>
 <li>Drive initiatives to attract a diverse pool of candidates through various engagement activities.</li>
 </ul>
 Candidate Management
 <ul>
 <li>Manage the full lifecycle of campus recruitment from sourcing to onboarding.</li>
 <li>Ensure a positive candidate experience through timely communication and support throughout the hiring process.</li>
 </ul>
 Data &amp; Reporting
 <ul>
 <li>Track and analyze recruitment metrics to assess effectiveness and identify areas for improvement.</li>
 <li>Provide regular reports and insights to the leadership team on campus recruitment activities and outcomes.</li>
 </ul>
 Employer Branding
 <ul>
 <li>Promote Experian employer brand on campuses through strategic marketing and outreach initiatives.</li>
 <li>Develop and distribute engaging content that highlights the company's culture, values, and career opportunities.</li>
 </ul>
 Qualifications
 <ul>
 <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
 <li>6-10 years of experience in campus recruitment or university relations, preferably in a product or tech-focused company.</li>
 <li>Proven track record of successful campus recruitment and university partnership management.</li>
 <li>Strong understanding of diversity and inclusion principles and a commitment to fostering diverse talent pipelines.</li>
 <li>Excellent communication, interpersonal, and relationship-building skills.</li>
 <li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li>
 <li>Strong organizational and project management skills with attention to detail.</li>
 <li>Proficiency in using recruitment software and tools.</li>
 </ul>
 Additional information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 Experian Careers - Creating a better tomorrow together Qualifications
 Qualifications
 <ul>
 <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
 <li>6-10 years of experience in campus recruitment or university relations, preferably in a product or tech-focused company.</li>
 <li>Proven track record of successful campus recruitment and university partnership management.</li>
 <li>Strong understanding of diversity and inclusion principles and a commitment to fostering diverse talent pipelines.</li>
 <li>Excellent communication, interpersonal, and relationship-building skills.</li>
 <li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li>
 <li>Strong organizational and project management skills with attention to detail.</li>
 <li>Proficiency in using recruitment software and tools.</li>
 </ul> Additional Information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 <div></div>
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here
</div>


 Company Description
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
  Company Description:
 Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped economies and communities flourish – and we’re not done.
 Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ ‘big-thinkers’ and ‘can-doers’ that share our purpose #uniquelyexperian
  Job Description
  Strategic Planning & Execution
 
  Partner with leadership and hiring managers to understand and define early career hiring needs.
  Develop and implement a comprehensive campus recruiting strategy aligned with the company's talent acquisition goals.
 
  University Partnerships
 
  Establish and maintain strong relationships with top universities and educational institutions.
  Collaborate with university career services, faculty, and student organizations to promote Experian as an employer of choice.
 
  Talent Attraction & Engagement
 
  Plan and execute campus recruitment events, including career fairs, info sessions, workshops, and on-campus interviews.
  Drive initiatives to attract a diverse pool of candidates through various engagement activities.
 
  Candidate Management
 
  Manage the full lifecycle of campus recruitment from sourcing to onboarding.
  Ensure a positive candidate experience through timely communication and support throughout the hiring process.
 
  Data & Reporting
 
  Track and analyze recruitment metrics to assess effectiveness and identify areas for improvement.
  Provide regular reports and insights to the leadership team on campus recruitment activities and outcomes.
 
  Employer Branding
 
  Promote Experian employer brand on campuses through strategic marketing and outreach initiatives.
  Develop and distribute engaging content that highlights the company's culture, values, and career opportunities.
 
  Qualifications
 
  Bachelor’s degree in Human Resources, Business Administration, or a related field.
  6-10 years of experience in campus recruitment or university relations, preferably in a product or tech-focused company.
  Proven track record of successful campus recruitment and university partnership management.
  Strong understanding of diversity and inclusion principles and a commitment to fostering diverse talent pipelines.
  Excellent communication, interpersonal, and relationship-building skills.
  Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  Strong organizational and project management skills with attention to detail.
  Proficiency in using recruitment software and tools.
 
  Additional information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 Experian Careers - Creating a better tomorrow together Qualifications
  Qualifications
 
  Bachelor’s degree in Human Resources, Business Administration, or a related field.
  6-10 years of experience in campus recruitment or university relations, preferably in a product or tech-focused company.
  Proven track record of successful campus recruitment and university partnership management.
  Strong understanding of diversity and inclusion principles and a commitment to fostering diverse talent pipelines.
  Excellent communication, interpersonal, and relationship-building skills.
  Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  Strong organizational and project management skills with attention to detail.
  Proficiency in using recruitment software and tools.
   Additional Information
  Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
  Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here


Campus & Talent Engagement Partner - Experian

Campus & Talent Engagement Partner

You need 5+ years in product development, experience in tech roles (1+ as Product Manager), and knowledge of APIs, cloud computing, and program/change management in relevant industries.

You will manage the full product lifecycle, collaborate with various teams to define requirements, serve as a subject matter expert, and promote product vision and strategy across the business.

Product

Johannesburg

<div>
 Company Description
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
 Job description
 The Product Manager for Decision Analytics (decisioning and fraud) is responsible for managing the full product lifecycle of Experian’s suite of decisioning, fraud and ID software.
 Products include, but not limited to, Powercurve suite, Aidrian, Hunter, Fraudnet, Crosscore, authentication and verification tools and the Ascend Platform This starts with the product vision, strategy and planning, through development of the product and post-release management, maintenance and sunset lifecycles.
 The Product Manager will partner with the DA Consultants, Heads of Business Lines, Technical Teams, Product Manager(s), Sales and Data Scientists to understand, communicate, define and implement product requirements based on industry analysis, demand and end-user feedback.
 The Product Manager will be the subject matter expert for their products and have knowledge of competitive solutions. They will act as ambassador, champion and evangelist for the products they manage and operate at a range of levels across the business. Qualifications
 Qualifications
 <ul>
 <li>At least 5 years in new product &amp; solutions development</li>
 <li>Introduction positions in technology of which at least 1 as Product Manager/ Product Marketing / Pre Sales / Consulting or product related positions in the Financial, Fintech, Consultancy, IT or Telco Industries</li>
 <li>APIs, Cloud computing, Programme / Change Management</li>
 </ul> Additional Information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 <div></div>
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here
</div>


 Company Description
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
  Job description
 The Product Manager for Decision Analytics (decisioning and fraud) is responsible for managing the full product lifecycle of Experian’s suite of decisioning, fraud and ID software.
 Products include, but not limited to, Powercurve suite, Aidrian, Hunter, Fraudnet, Crosscore, authentication and verification tools and the Ascend Platform This starts with the product vision, strategy and planning, through development of the product and post-release management, maintenance and sunset lifecycles.
 The Product Manager will partner with the DA Consultants, Heads of Business Lines, Technical Teams, Product Manager(s), Sales and Data Scientists to understand, communicate, define and implement product requirements based on industry analysis, demand and end-user feedback.
 The Product Manager will be the subject matter expert for their products and have knowledge of competitive solutions. They will act as ambassador, champion and evangelist for the products they manage and operate at a range of levels across the business. Qualifications
  Qualifications
 
  At least 5 years in new product & solutions development
  Introduction positions in technology of which at least 1 as Product Manager/ Product Marketing / Pre Sales / Consulting or product related positions in the Financial, Fintech, Consultancy, IT or Telco Industries
  APIs, Cloud computing, Programme / Change Management
   Additional Information
  Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
  Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here


Product Manager - DA (Decisioning and Fraud) - Experian

Product Manager - DA (Decisioning and Fraud)

You should have proven experience in application architecture, strong .NET and AWS skills, knowledge of enterprise frameworks, and ability to lead teams. Familiarity with ReactJS, Salesforce, and AI/ML is a plus.

You will develop IT architecture strategies, define solutions for complex problems, lead integrations, create implementation frameworks, evaluate cloud services, and foster innovation.

Data

Software Engineering

<div>
 Company Description
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
 Job description
 Role Summary: An Application Architect is responsible for designing and developing scalable and efficient software applications. Collaborate with stakeholders to understand business requirements and translate them into technical solutions, ensuring the architecture aligns with best practices and principles. They conduct code reviews, provide architectural guidance, and ensure seamless system integration. They work with multiple teams in parallel to achieve a common goal. Additionally, they maintain comprehensive documentation and oversee the quality and consistency of the codebase, playing a crucial role in the successful implementation and maintenance of software applications. Key responsibilities: • Develop architecture strategy by defining a strategic vision for the organization's IT architecture, aligned to business goals and objectives. • Define solutions to complex business problems using a wide range of artefacts, methods and tools and uses expertise and knowledge within a specific area to meet business requirements aligned with the overall architecture. • Act as Technical Authority and lead for complex, enterprise-scale, mission-critical applications • Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow. • Work with enterprise architects, product teams and partners to understand their integration needs and constraints. • Create architecture design and implementation frameworks for building echo system across all common platform Apply a rigorous and consistent approach to technology decision-making, considering risk, impact, and business factors such as cost and skills in the strategy implementation. • Evaluate and recommend cloud platforms and services that align with the company's business needs and strategic goals • Identify and evaluate emerging technologies that can enhance the company's products and services. Foster a culture of innovation and experimentation within the organization. Qualifications: • Proven experience as an Application Architect or a similar role in the financial industry or Fintech/product based company • Deep understanding of technology trends and best practices in the automotive sector. • Strong knowledge of enterprise architecture frameworks and methodologies. • Experience with cloud platforms, data management, and integration technologies. • Ability to lead cross-functional teams and collaborate with stakeholders. • Excellent communication and problem-solving skills. • Strong analytical and strategic thinking abilities. • Complex problem solving with an ability to resolve conflict and identify best-fit solutions to challenges encountered. • TOGAF level 1, or other Enterprise Architecture certification desirable Technical Proficiency: Demonstrated expertise in the following technologies: Frontend: ReactJS [Good to have] Backend: .NET [Must have] Cloud: AWS [Must have] Mobile: Native Mobile App Development or Flutter. [Good to have] Enterprise Applications: Salesforce [Good to have] Exposure to AI/ML, chatbots and prompt engineering. Qualifications
 Qualifications
 <ul>
 <li>Proven experience as an application Architect or a similar role in the financial industry or Fintech/product based company</li>
 </ul> Additional Information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 <div></div>
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here
</div>


 Company Description
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
  Job description
 Role Summary: An Application Architect is responsible for designing and developing scalable and efficient software applications. Collaborate with stakeholders to understand business requirements and translate them into technical solutions, ensuring the architecture aligns with best practices and principles. They conduct code reviews, provide architectural guidance, and ensure seamless system integration. They work with multiple teams in parallel to achieve a common goal. Additionally, they maintain comprehensive documentation and oversee the quality and consistency of the codebase, playing a crucial role in the successful implementation and maintenance of software applications. Key responsibilities: • Develop architecture strategy by defining a strategic vision for the organization's IT architecture, aligned to business goals and objectives. • Define solutions to complex business problems using a wide range of artefacts, methods and tools and uses expertise and knowledge within a specific area to meet business requirements aligned with the overall architecture. • Act as Technical Authority and lead for complex, enterprise-scale, mission-critical applications • Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow. • Work with enterprise architects, product teams and partners to understand their integration needs and constraints. • Create architecture design and implementation frameworks for building echo system across all common platform Apply a rigorous and consistent approach to technology decision-making, considering risk, impact, and business factors such as cost and skills in the strategy implementation. • Evaluate and recommend cloud platforms and services that align with the company's business needs and strategic goals • Identify and evaluate emerging technologies that can enhance the company's products and services. Foster a culture of innovation and experimentation within the organization. Qualifications: • Proven experience as an Application Architect or a similar role in the financial industry or Fintech/product based company • Deep understanding of technology trends and best practices in the automotive sector. • Strong knowledge of enterprise architecture frameworks and methodologies. • Experience with cloud platforms, data management, and integration technologies. • Ability to lead cross-functional teams and collaborate with stakeholders. • Excellent communication and problem-solving skills. • Strong analytical and strategic thinking abilities. • Complex problem solving with an ability to resolve conflict and identify best-fit solutions to challenges encountered. • TOGAF level 1, or other Enterprise Architecture certification desirable Technical Proficiency: Demonstrated expertise in the following technologies: Frontend: ReactJS [Good to have] Backend: .NET [Must have] Cloud: AWS [Must have] Mobile: Native Mobile App Development or Flutter. [Good to have] Enterprise Applications: Salesforce [Good to have] Exposure to AI/ML, chatbots and prompt engineering. Qualifications
  Qualifications
 
  Proven experience as an application Architect or a similar role in the financial industry or Fintech/product based company
   Additional Information
  Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
  Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here


Application Architecture - Experian

Application Architecture

You should have a degree in a math-related field, 8+ years in data analytics, strong SAS & Python skills, plus experience in credit risk modeling and data monitoring.

You will lead data analytics projects, optimize processes, ensure quality, analyze trends, upskill junior team members, maintain documentation, support sales, and engage in client meetings.

Research & Development

<div>
 Company Description
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
 The Mid-Senior Analyst will be part of the Portfolio Analytics team that is responsible for any insights on our analytics scores and variables. This includes industry benchmark reports, bureau scores and variable monitoring, bureau and bespoke client variable development, optimization of internal data flow processes including data quality processes, and maintenance of the cloud servers used. The Mid-Senior Analyst is expected to assist with all the tasks, dependent on priority projects for the team, and should be able to work efficiently as part of the team, but also independently. What you will be required to do:
 <ul>
 <li>Execute and lead (in some instances) new data analytics projects.</li>
 <li>Review existing data processes in the analytics environment, identify opportunities to optimize processes and ensure that sufficient quality control measures are in place.</li>
 <li>Assist in aligning the team’s objectives and focus with Experian’s data strategy.</li>
 <li>Ensure quality and accuracy of own work and the work of any analysts on specific projects</li>
 <li>Carry out and lead others in confirming the integrity, extraction, formulation and manipulation of source data to develop new bureau and bespoke client variables.</li>
 <li>Analyze results from benchmark reports and monitoring packs to identify and interpret trends.</li>
 <li>Assist in upskilling more junior team members to enhance their skillsets both from a technical perspective and data interpretation and manipulation perspective.</li>
 <li>Ensure process and product documentation is up to date and interpretable both by internal and external stakeholders.</li>
 <li>Participate in sales enablement when new analytics products are launched.</li>
 <li>Attend client meetings when required to support pre-sales and post-sales discussions pertaining to analytics data products.</li>
 <li>Stay abreast of legislation and regulation as they relate to Experian’s analytical solutions.</li>
 </ul> Qualifications 
 <ul>
 <li>Degree or equivalent standard, with high mathematical content e.g. Mathematics, Statistics, Economics, Business Mathematics and Informatics, Engineering, Actuarial Science or Data Science.</li>
 <li>Excellent SAS &amp; Python Coding Skills</li>
 <li>8yrs+ experience in Data Analytics</li>
 <li>Experience in: Credit Market Industry, Credit Risk Modelling, Commercial Industry, Data Monitoring, Pyspark Knowledge and Good presentation skills</li>
 </ul> Additional Information
 Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 <div></div>
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here
</div>


 Company Description
  Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description
  The Mid-Senior Analyst will be part of the Portfolio Analytics team that is responsible for any insights on our analytics scores and variables. This includes industry benchmark reports, bureau scores and variable monitoring, bureau and bespoke client variable development, optimization of internal data flow processes including data quality processes, and maintenance of the cloud servers used. The Mid-Senior Analyst is expected to assist with all the tasks, dependent on priority projects for the team, and should be able to work efficiently as part of the team, but also independently. What you will be required to do:
 
  Execute and lead (in some instances) new data analytics projects.
  Review existing data processes in the analytics environment, identify opportunities to optimize processes and ensure that sufficient quality control measures are in place.
  Assist in aligning the team’s objectives and focus with Experian’s data strategy.
  Ensure quality and accuracy of own work and the work of any analysts on specific projects
  Carry out and lead others in confirming the integrity, extraction, formulation and manipulation of source data to develop new bureau and bespoke client variables.
  Analyze results from benchmark reports and monitoring packs to identify and interpret trends.
  Assist in upskilling more junior team members to enhance their skillsets both from a technical perspective and data interpretation and manipulation perspective.
  Ensure process and product documentation is up to date and interpretable both by internal and external stakeholders.
  Participate in sales enablement when new analytics products are launched.
  Attend client meetings when required to support pre-sales and post-sales discussions pertaining to analytics data products.
  Stay abreast of legislation and regulation as they relate to Experian’s analytical solutions.
  Qualifications
 
  Degree or equivalent standard, with high mathematical content e.g. Mathematics, Statistics, Economics, Business Mathematics and Informatics, Engineering, Actuarial Science or Data Science.
  Excellent SAS & Python Coding Skills
  8yrs+ experience in Data Analytics
  Experience in: Credit Market Industry, Credit Risk Modelling, Commercial Industry, Data Monitoring, Pyspark Knowledge and Good presentation skills
   Additional Information
  Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
 
  Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 Experian Careers - Creating a better tomorrow together
 Find out what its like to work for Experian by clicking here


Experian

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