Large

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good.

We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.

Fashion & Arts

You should be flexible, team-oriented, communicative, and personable with a passion for fashion. Be responsible and maintain composure in dynamic situations while helping others enjoy their experience.

You ensure excellent service and optimal product availability, maintain a tidy sales area, minimize wait times, and assist in achieving sales targets through promotional activities.

Sales & Business Development

Hospitality & Retail

Hamburg

<div>
 Stellenbeschreibung
 Viele unserer globalen Führungskräfte haben hier angefangen: als Sales Advisor in unseren Filialen. Ob du dir einfach etwas dazuverdienen oder den Startpunkt für eine Karriere in der Fashionbranche setzen möchtest: hier ist alles möglich, denn wir machen es gemeinsam! Als Sales Advisor lernst du alle Grundlagen im Verkauf, wirst Teil eines einzigartigen Teams und findest heraus, wie du unseren Kund*innen das Gefühl gibst, willkommen und inspiriert zu sein.
 Dein Aufgabenbereich:
 <ul>
 <li>Du sorgst für besten Service und eine optimale Warenverfügbarkeit.</li>
 <li>Durch dich sieht unsere Verkaufsfläche immer gut aus und die Wartezeiten an den Kassen und Anproben sind so kurz wie möglich.</li>
 <li>Die Umsatzziele erreichen wir gemeinsam – deshalb hilfst du bei der Umsetzung von Verkaufsaktionen.</li>
 </ul>
 Du möchtest mehr über die Rolle als Sales Advisor erfahren? Hör in unsere Jobcast Episode rein und erfahre mehr zum Job aus erster Hand – direkt von unserem Team: Sales Advisor
 Sobald du auf den Link klickst verlässt du unsere Seite und wirst zu Spotify weitergeleitet. Die Datenschutzerklärung der Spotify AB findest du hier: Datenschutzrichtlinie - Spotify. Qualifikationen
 Um als Sales Advisor bei H&amp;M erfolgreich zu sein, kannst du dich flexibel auf die unterschiedlichen Bedürfnisse unserer Kund*innen einstellen und an verändernde Rahmenbedingungen anpassen. Du liebst das Arbeiten im Team, bist hilfsbereit und bringst dich motiviert und engagiert ein. Eine offene Kommunikation und ein positiver Umgang mit Kolleg*innen und Kund*innen sind dir wichtig.
 Wir bei H&amp;M wünschen uns, dass du deine ganz eigene Persönlichkeit einbringst, dich gut fühlst und anderen dabei hilfst, das Gleiche zu erleben.
 Das bringst du mit:
 <ul>
 <li>Du bist aufgeschlossen, gerne unter Menschen und hast ein Gespür für Fashion und Trends.</li>
 <li>Du übernimmst Verantwortung und bleibst auch dann souverän, wenn es mal turbulent zugeht.</li>
 </ul> Zusätzliche Informationen
 Bei dieser Position handelt es sich um eine auf 1 Jahr befristete flexible Teilzeitstelle mit min. 20 Stunden/Woche. Arbeitsbeginn ist der 01.01.2025 (ein früherer Start ist ebenfalls möglich).
 Der Arbeitseinsatz erfolgt laut geltender Betriebsvereinbarung.
 Bewirb dich noch heute direkt hier oder in unseren Geschäften.
 Benefits:
 Wir bieten allen unseren Mitarbeiter*innen in der H&amp;M Group attraktive Benefits und umfangreiche Entwicklungsmöglichkeiten weltweit an. Alle unsere Mitarbeiter*innen erhalten eine Personal-Rabattkarte, die für alle Marken der H&amp;M Group in den Geschäften und online verwendet werden kann. Der Rabatt gilt für die Marken H&amp;M (einschließlich Beauty und Move), COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories, ARKET und Afound. Zusätzlich zu unserem Personalrabatt profitieren alle unsere Mitarbeiter*innen von unserem H&amp;M Incentive Program – HIP. Mehr über unser H&amp;M Incentive Program erfährst du hier.
 Zusätzlich zu unseren globalen Benefits bieten alle unsere lokalen Märkte verschiedene wettbewerbsfähige Vergünstigungen und Vorteile an. Bitte beachte, dass diese je nach Beschäftigungsart und Land unterschiedlich sein können. Entdecke hier die Benefits für H&amp;M Deutschland.
 Inclusion &amp; Diversity:
 H&amp;M ist ein Teil der H&amp;M Group, in der wir entschlossen sind, inklusive, vielfältige und gleichberechtigte Arbeitsplätze zu schaffen und zu erhalten. Unsere Teams bestehen aus einer Vielzahl von Menschen, die ihr Wissen, ihre Erfahrung und ihre Ideen miteinander teilen und kombinieren. Vielfältige Teams wirken sich positiv auf die Art und Weise aus, wie wir Herausforderungen angehen, auf das, was wir für möglich halten, und auf die Art und Weise, wie wir mit unseren Kolleg*innen und Kund*innen auf der ganzen Welt arbeiten. Daher werden bei unserem Einstellungsprozess alle Aspekte der Vielfalt berücksichtigt.
 Wir bemühen uns um einen fairen und gleichberechtigten Prozess und bitten dich, deiner Bewerbung kein Anschreiben beizufügen, da diese häufig Informationen enthalten, die leicht zu unbeabsichtigten Vorurteilen führen können. Schwerbehinderte und ihnen gleichgestellte Bewerber*innen werden bei gleicher Eignung besonders berücksichtigt.
 Unternehmensbeschreibung:
 H&amp;M ist eine Modemarke, die die neuesten Styles und Inspirationen bietet, von modischen Teilen und einzigartigen Design-Kooperationen bis hin zu erschwinglichen essentiellen Kleidungsstücken. Unsere Geschäftsidee ist Mode und Qualität zum besten Preis auf nachhaltige Weise. Mehr über H&amp;M erfährst du hier.
</div>


 Stellenbeschreibung
  Viele unserer globalen Führungskräfte haben hier angefangen: als Sales Advisor in unseren Filialen. Ob du dir einfach etwas dazuverdienen oder den Startpunkt für eine Karriere in der Fashionbranche setzen möchtest: hier ist alles möglich, denn wir machen es gemeinsam! Als Sales Advisor lernst du alle Grundlagen im Verkauf, wirst Teil eines einzigartigen Teams und findest heraus, wie du unseren Kund*innen das Gefühl gibst, willkommen und inspiriert zu sein.
  Dein Aufgabenbereich:
 
  Du sorgst für besten Service und eine optimale Warenverfügbarkeit.
  Durch dich sieht unsere Verkaufsfläche immer gut aus und die Wartezeiten an den Kassen und Anproben sind so kurz wie möglich.
  Die Umsatzziele erreichen wir gemeinsam – deshalb hilfst du bei der Umsetzung von Verkaufsaktionen.
 
 Du möchtest mehr über die Rolle als Sales Advisor erfahren? Hör in unsere Jobcast Episode rein und erfahre mehr zum Job aus erster Hand – direkt von unserem Team: Sales Advisor
 Sobald du auf den Link klickst verlässt du unsere Seite und wirst zu Spotify weitergeleitet. Die Datenschutzerklärung der Spotify AB findest du hier: Datenschutzrichtlinie - Spotify. Qualifikationen
  Um als Sales Advisor bei H&M erfolgreich zu sein, kannst du dich flexibel auf die unterschiedlichen Bedürfnisse unserer Kund*innen einstellen und an verändernde Rahmenbedingungen anpassen. Du liebst das Arbeiten im Team, bist hilfsbereit und bringst dich motiviert und engagiert ein. Eine offene Kommunikation und ein positiver Umgang mit Kolleg*innen und Kund*innen sind dir wichtig.
 Wir bei H&M wünschen uns, dass du deine ganz eigene Persönlichkeit einbringst, dich gut fühlst und anderen dabei hilfst, das Gleiche zu erleben.
  Das bringst du mit:
 
  Du bist aufgeschlossen, gerne unter Menschen und hast ein Gespür für Fashion und Trends.
  Du übernimmst Verantwortung und bleibst auch dann souverän, wenn es mal turbulent zugeht.
   Zusätzliche Informationen
  Bei dieser Position handelt es sich um eine auf 1 Jahr befristete flexible Teilzeitstelle mit min. 20 Stunden/Woche. Arbeitsbeginn ist der 01.01.2025 (ein früherer Start ist ebenfalls möglich).
 Der Arbeitseinsatz erfolgt laut geltender Betriebsvereinbarung.
 Bewirb dich noch heute direkt hier oder in unseren Geschäften.
  Benefits:
 Wir bieten allen unseren Mitarbeiter*innen in der H&M Group attraktive Benefits und umfangreiche Entwicklungsmöglichkeiten weltweit an. Alle unsere Mitarbeiter*innen erhalten eine Personal-Rabattkarte, die für alle Marken der H&M Group in den Geschäften und online verwendet werden kann. Der Rabatt gilt für die Marken H&M (einschließlich Beauty und Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET und Afound. Zusätzlich zu unserem Personalrabatt profitieren alle unsere Mitarbeiter*innen von unserem H&M Incentive Program – HIP. Mehr über unser H&M Incentive Program erfährst du hier.
  Zusätzlich zu unseren globalen Benefits bieten alle unsere lokalen Märkte verschiedene wettbewerbsfähige Vergünstigungen und Vorteile an. Bitte beachte, dass diese je nach Beschäftigungsart und Land unterschiedlich sein können. Entdecke hier die Benefits für H&M Deutschland.
  Inclusion & Diversity:
  H&M ist ein Teil der H&M Group, in der wir entschlossen sind, inklusive, vielfältige und gleichberechtigte Arbeitsplätze zu schaffen und zu erhalten. Unsere Teams bestehen aus einer Vielzahl von Menschen, die ihr Wissen, ihre Erfahrung und ihre Ideen miteinander teilen und kombinieren. Vielfältige Teams wirken sich positiv auf die Art und Weise aus, wie wir Herausforderungen angehen, auf das, was wir für möglich halten, und auf die Art und Weise, wie wir mit unseren Kolleg*innen und Kund*innen auf der ganzen Welt arbeiten. Daher werden bei unserem Einstellungsprozess alle Aspekte der Vielfalt berücksichtigt.
  Wir bemühen uns um einen fairen und gleichberechtigten Prozess und bitten dich, deiner Bewerbung kein Anschreiben beizufügen, da diese häufig Informationen enthalten, die leicht zu unbeabsichtigten Vorurteilen führen können. Schwerbehinderte und ihnen gleichgestellte Bewerber*innen werden bei gleicher Eignung besonders berücksichtigt.
  Unternehmensbeschreibung:
 H&M ist eine Modemarke, die die neuesten Styles und Inspirationen bietet, von modischen Teilen und einzigartigen Design-Kooperationen bis hin zu erschwinglichen essentiellen Kleidungsstücken. Unsere Geschäftsidee ist Mode und Qualität zum besten Preis auf nachhaltige Weise. Mehr über H&M erfährst du hier.


Verkäufer min. 20 Std./Woche (m/w/d) Global Flagship Store Spitalerstraße - H&M

Verkäufer min. 20 Std./Woche (m/w/d) Global Flagship Store Spitalerstraße

You need a Bachelor's in Business, HR, or Law; 3+ years in compliance/auditing; knowledge of CA labor laws; strong analytical and communication skills; detail-oriented; and HRIS experience.

You will audit payroll practices, implement compliance programs, collaborate on labor laws, develop policies, train staff, monitor metrics, and support HR in compliance-related issues.

Legal

People, HR & Administration

Secaucus

<div>
 Company Description
 At H&amp;M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&amp;M colleague, you’re encouraged to be yourself &amp; more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
 Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
 Job Description
 The People Relations Compliance Specialist role is essential for ensuring adherence to regulations, best practices, and employment laws primarily in California, with responsibilities extending to other US states and Canada as needed. We are seeking a proactive and detail-oriented People Relations Compliance Specialist to join our People Relations Team.
 This is a hybrid role reports to the People Relations Compliance Manager and is based in our New Jersey Support Office.
 A Day in the Life
 Working at H&amp;M means no two days are ever the same, but a typical day will include the following responsibilities*
 <ul>
 <li>California Compliance Auditing:
 <ul>
 <li>Conduct regular audits of timekeeping and payroll practices to ensure compliance with California labor laws, including but not limited to meal and rest breaks, final pay calculations, predictive scheduling, and related topics.</li>
 <li>Develop and implement a comprehensive Compliance Audit Program schedule to assess compliance across all California retail locations.</li>
 <li>Assist in the development, implementation, and maintenance of the Compliance Audit Program to ensure key performance indicators are achieved and compliance risks are proactively identified.</li>
 <li>Contribute to and support comprehensive risk assessments and provide recommendations.</li>
 </ul></li>
 <li>General Compliance Auditing:
 <ul>
 <li>Periodically audit and assess compliance with labor laws in other states, ensuring adherence to state-specific regulations.</li>
 <li>Collaborate with key partners including the Sales Market Team and Legal Departments to understand local labor laws and develop tailored compliance strategies.</li>
 </ul></li>
 <li>Policy Development:
 <ul>
 <li>Assist the People Relations Manager and Compliance Manager in developing, revising, and communicating policies related to employment practices across all states.</li>
 <li>Ensure policies are clearly documented, accessible, and consistently applied across all locations.</li>
 </ul></li>
 <li>Training and Education:
 <ul>
 <li>Support the development and delivery of training programs for management and staff on compliance requirements.</li>
 </ul></li>
 <li>Monitoring and Reporting:
 <ul>
 <li>Monitor compliance metrics and prepare regular reports for the People Relations Compliance Manager, highlighting areas of concern and progress towards compliance goals in both California and other states.</li>
 <li>Support the collection and analysis of compliance-related data.</li>
 <li>Validate the effective implementation of compliance action plans from internal departments to ensure alignment and application.</li>
 <li>Conduct regular audits in HRIS to ensure accuracy in termination entries, and collaborate with the HRIS team on improvements based on audit results.</li>
 </ul></li>
 </ul>
 <ul>
 <li>Issue Resolution:
 <ul>
 <li>Provide support to HR partners and legal counsel in the event of disputes and/or compliance-related requests.</li>
 </ul></li>
 <li>Continuous Improvement:
 <ul>
 <li>Stay current on labor laws across all states and industry best practices.</li>
 <li>Contribute to fostering a culture of compliance and accountability within the organization.</li>
 </ul></li>
 </ul> Qualifications
 Who You Are
 <ul>
 <li>Bachelor’s degree in Business, Human Resources, Law, or a related field.</li>
 <li>Minimum of 3 years of experience in compliance/auditing, HR, preferably in a retail or multi-location environment.</li>
 <li>Knowledge of California labor laws, as well as a general understanding of labor laws in other states.</li>
 <li>Strong analytical skills and experience conducting audits and assessments.</li>
 <li>Experience working with HRIS</li>
 <li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.</li>
 <li>Detail-oriented with strong problem-solving skills and the ability to manage multiple priorities.</li>
 </ul> Additional Information
 
 Why You’ll Love Working at H&amp;M
 <ul>
 <li>We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability</li>
 <li>We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years</li>
 <li>You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues</li>
 </ul>
 <ul>
 <li>We are an inclusive company where you’re encouraged to be yourself at work</li>
 <li>You will have access to a large global talent community, where career growth and aspirations have no limits</li>
 <li>We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community</li>
 <li>You’ll be able to express your personal style with our employee discount at H&amp;M, &amp; Other Stories, and COS</li>
 </ul>
 
 Compensation: expected base salary range is $86,804-$97,655 annually**
 <ul>
 <li>This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.</li>
 </ul>
 **H&amp;M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&amp;M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
 EEOC Code: PRO
 Pay Status: Salaried, Exempt
</div>


 Company Description
  At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
 Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
  Job Description
  The People Relations Compliance Specialist role is essential for ensuring adherence to regulations, best practices, and employment laws primarily in California, with responsibilities extending to other US states and Canada as needed. We are seeking a proactive and detail-oriented People Relations Compliance Specialist to join our People Relations Team.
 This is a hybrid role reports to the People Relations Compliance Manager and is based in our New Jersey Support Office.
  A Day in the Life
 Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
 
  California Compliance Auditing:
   
    Conduct regular audits of timekeeping and payroll practices to ensure compliance with California labor laws, including but not limited to meal and rest breaks, final pay calculations, predictive scheduling, and related topics.
    Develop and implement a comprehensive Compliance Audit Program schedule to assess compliance across all California retail locations.
    Assist in the development, implementation, and maintenance of the Compliance Audit Program to ensure key performance indicators are achieved and compliance risks are proactively identified.
    Contribute to and support comprehensive risk assessments and provide recommendations.
   
  General Compliance Auditing:
   
    Periodically audit and assess compliance with labor laws in other states, ensuring adherence to state-specific regulations.
    Collaborate with key partners including the Sales Market Team and Legal Departments to understand local labor laws and develop tailored compliance strategies.
   
  Policy Development:
   
    Assist the People Relations Manager and Compliance Manager in developing, revising, and communicating policies related to employment practices across all states.
    Ensure policies are clearly documented, accessible, and consistently applied across all locations.
   
  Training and Education:
   
    Support the development and delivery of training programs for management and staff on compliance requirements.
   
  Monitoring and Reporting:
   
    Monitor compliance metrics and prepare regular reports for the People Relations Compliance Manager, highlighting areas of concern and progress towards compliance goals in both California and other states.
    Support the collection and analysis of compliance-related data.
    Validate the effective implementation of compliance action plans from internal departments to ensure alignment and application.
    Conduct regular audits in HRIS to ensure accuracy in termination entries, and collaborate with the HRIS team on improvements based on audit results.
   
 
 
  Issue Resolution:
   
    Provide support to HR partners and legal counsel in the event of disputes and/or compliance-related requests.
   
  Continuous Improvement:
   
    Stay current on labor laws across all states and industry best practices.
    Contribute to fostering a culture of compliance and accountability within the organization.
   
   Qualifications
  Who You Are
 
  Bachelor’s degree in Business, Human Resources, Law, or a related field.
  Minimum of 3 years of experience in compliance/auditing, HR, preferably in a retail or multi-location environment.
  Knowledge of California labor laws, as well as a general understanding of labor laws in other states.
  Strong analytical skills and experience conducting audits and assessments.
  Experience working with HRIS
  Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  Detail-oriented with strong problem-solving skills and the ability to manage multiple priorities.
   Additional Information
 
  Why You’ll Love Working at H&M
 
  We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
 
 
  We are an inclusive company where you’re encouraged to be yourself at work
  You will have access to a large global talent community, where career growth and aspirations have no limits
  We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
  You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
 
 
  Compensation: expected base salary range is $86,804-$97,655 annually**
 
  This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
 
 **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
 EEOC Code: PRO
 Pay Status: Salaried, Exempt



People Relations Compliance Specialist USA-CA-PR - H&M

People Relations Compliance Specialist USA-CA-PR

You must have management experience in a customer-facing role, proven team leadership skills, a passion for profitability and people, and a customer-first mindset.

You lead your team to enhance colleague and customer experiences, evaluate performance, analyze KPIs, and ensure compliance with health, safety, and security standards.

Customer Relations

Brighton & Hove

<div>
 Job Description
 This is a permanent position offering 39 hours per week. This position is based at H&amp;M Ilford store.
 Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
 Key responsibilities:
 <ul>
 <li>You lead with a vision to secure the best experience for all our colleagues and customers</li>
 <li>You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.</li>
 <li>You analyse and follow up on Sales &amp; Profit KPI's for your department.</li>
 <li>You ensure Health &amp; Safety, legal, and security are in accordance with H&amp;M standards and local laws to always secure all employees and customers safety.</li>
 </ul> Qualifications
 We are looking for people who have:
 <ul>
 <li>Management experience in a customer-facing environment</li>
 <li>Previous experience of leading and managing teams</li>
 <li>A passion for profitability and people</li>
 <li>A Customer-first mindset</li>
 </ul> Additional Information
 Availability 7 days fully flexible, weekends included.
 Benefits
 We offer all our employees at H&amp;M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&amp;M Group brands in stores and online. Brands covered by the discount are H&amp;M (Beauty and Move included), COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&amp;M Incentive Program – HIP. You can read more about our H&amp;M Incentive Program here.
 In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
 Inclusion &amp; Diversity
 H&amp;M is a part of H&amp;M Group. At H&amp;M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
 We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
 Company Description
 H&amp;M Group is a family of brands; H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories, ARKET and Afound. At H&amp;M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&amp;M Group here.
 H&amp;M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion &amp; quality at the best price in a sustainable way. Learn more about H&amp;M here.
</div>


 Job Description
  This is a permanent position offering 39 hours per week. This position is based at H&M Ilford store.
 Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.
  Key responsibilities:
 
  You lead with a vision to secure the best experience for all our colleagues and customers
  You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
  You analyse and follow up on Sales & Profit KPI's for your department.
  You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
   Qualifications
  We are looking for people who have:
 
  Management experience in a customer-facing environment
  Previous experience of leading and managing teams
  A passion for profitability and people
  A Customer-first mindset
   Additional Information
  Availability 7 days fully flexible, weekends included.
  Benefits
 We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
  In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
  Inclusion & Diversity
  H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
  We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
  Company Description
 H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
 H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.


Department Manager - Brighton - H&M

Department Manager - Brighton

You need 3+ years in business process mapping and HR tech, project management skills, strong analytical and communication abilities in English and Spanish, and a focus on improving HR digitalization.

You will manage process design, implement improvements, ensure compliance, coordinate training, enhance communication, and drive engagement initiatives for optimal colleague experience.

Business, Operations & Strategy

<div>
 Company Description
 At H&amp;M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&amp;M colleague, you’re encouraged to be yourself &amp; more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
 Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. Job Description
 About the Role
 As a HR Process and Knowledge Lead in the HR function, you are the internal expert of process design and implementation with focus on efficiency, automation, compliance, and user experience for colleagues for Region Americas. You support the region by continuously improving or defining transactional &amp; HR service delivery with common steering &amp; operational excellence. Your work will contribute to the new baseline on which to scale the People Services Delivery model regionally.
 This hybrid role reports into our Regional People Services Manager and is based out of the New York City or New Jersey Support Office.
 A Day in the Life
 Working at H&amp;M means no two days are ever the same, but a typical day will include the following responsibilities*
 <ul>
 <li> Service Delivery: Align with the service model and ensure adherence to the knowledge management and service delivery governance framework to provide an excellent colleague experience</li>
 <li> Process Management &amp; Governance: Establish the framework for process management within People Services Region Americas, capturing and managing requirements from internal, external, and global stakeholders</li>
 <li> Process Design &amp; Implementation: Support the design, documentation, and implementation of streamlined, compliant, and user-friendly processes. Coordinate workshops to identify gaps, risks, roles, responsibilities, and opportunities for data-driven improvement</li>
 <li> Tech Integration &amp; Continuous Improvement: Gather requirements for tech improvements, engage stakeholders to add them to the tech roadmap, and actively participate in implementing enhancements. Establish procedures to assess and prioritize continuous improvement ideas</li>
 <li> Knowledge Management &amp; Training: Implement knowledge management standards, templates, and tools to enhance service quality. Coordinate with stakeholders to ensure training and knowledge activities support correct process understanding and execution</li>
 <li> Communication: Collaborate with relevant stakeholders, including People Services Managers, to set and execute comprehensive communication plans for new or improved processes and services, ensuring the use of appropriate channels and audience targeting in an efficient, value-driven, and engaging manner</li>
 <li> Change and Engagement: Actively drive and communicate process change initiatives, adapting to employee and business needs while fostering a culture of engagement</li>
 <li> Security Compliance: Partner with security, privacy and people relations teams to ensure that colleague technology solutions adhere to security standards and compliance requirements, safeguarding sensitive information and maintaining data privacy</li>
 <li> Continuous Improvement: Lead process change initiatives aimed at continuously improving colleague experience and administrative efficiency by gathering feedback, identifying enhancement areas, and overseeing implementation</li>
 <li> Global Collaboration: Work closely with global product teams to prioritize Region needs across the Business Tech portfolio and take end-to-end responsibility for local adaptations of global products &amp; Process if applicable</li>
 <li> Travel: Occasionally, travel may be required, both domestic and international</li>
 </ul> Qualifications
 Who You Are:
 <ul>
 <li>3+ years' experience mapping business processes</li>
 <li>3+ years' experience working with HR technology and systems</li>
 <li>Knowledge of Stakeholder &amp; Process Management</li>
 <li>Understanding of set Knowledge Management principles</li>
 <li>Experienced in Project Management</li>
 <li>Analytical abilities</li>
 <li>Excellent communication skills, both in English and Spanish (written and oral)</li>
 <li>Experience of developing routines and new ways of working with focus on efficiency, service, technology, and quality</li>
 <li>An academic degree or combination of education and relevant experience</li>
 <li>Dedicated to creating a positive colleague experience through user-friendly and efficient technology solutions, with a particular focus on HR digitalization</li>
 <li>Capable of assessing system &amp; process issues, identifying solutions, and executing actions that drive continuous improvement</li>
 <li>Ability to convey technical and HR subject matter information in a clear and understandable manner, bridging the gap between technology and practical application</li>
 </ul> Additional Information
 Why You'll Love Working at H&amp;M 
 <ul>
 <li>We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability</li>
 <li>We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years</li>
 <li>You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues</li>
 </ul>
 <ul>
 <li>We are an inclusive company where you’re encouraged to be yourself at work</li>
 <li>You will have access to a large global talent community, where career growth and aspirations have no limits</li>
 <li>We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community</li>
 <li>You’ll be able to express your personal style with our employee discount at H&amp;M, &amp; Other Stories, and COS</li>
 </ul>
 **Compensation: salary range is $98,957 – $114,000 annually**
 <ul>
 <li>This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.</li>
 </ul>
 **H&amp;M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&amp;M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
 EEOC Code: PRO
 Job Status: Salary, Exempt
</div>


 Company Description
  At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
 Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. Job Description
  About the Role
 As a HR Process and Knowledge Lead in the HR function, you are the internal expert of process design and implementation with focus on efficiency, automation, compliance, and user experience for colleagues for Region Americas. You support the region by continuously improving or defining transactional & HR service delivery with common steering & operational excellence. Your work will contribute to the new baseline on which to scale the People Services Delivery model regionally.
 This hybrid role reports into our Regional People Services Manager and is based out of the New York City or New Jersey Support Office.
  A Day in the Life
 Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
 
   Service Delivery: Align with the service model and ensure adherence to the knowledge management and service delivery governance framework to provide an excellent colleague experience
   Process Management & Governance: Establish the framework for process management within People Services Region Americas, capturing and managing requirements from internal, external, and global stakeholders
   Process Design & Implementation: Support the design, documentation, and implementation of streamlined, compliant, and user-friendly processes. Coordinate workshops to identify gaps, risks, roles, responsibilities, and opportunities for data-driven improvement
   Tech Integration & Continuous Improvement: Gather requirements for tech improvements, engage stakeholders to add them to the tech roadmap, and actively participate in implementing enhancements. Establish procedures to assess and prioritize continuous improvement ideas
   Knowledge Management & Training: Implement knowledge management standards, templates, and tools to enhance service quality. Coordinate with stakeholders to ensure training and knowledge activities support correct process understanding and execution
   Communication: Collaborate with relevant stakeholders, including People Services Managers, to set and execute comprehensive communication plans for new or improved processes and services, ensuring the use of appropriate channels and audience targeting in an efficient, value-driven, and engaging manner
   Change and Engagement: Actively drive and communicate process change initiatives, adapting to employee and business needs while fostering a culture of engagement
   Security Compliance: Partner with security, privacy and people relations teams to ensure that colleague technology solutions adhere to security standards and compliance requirements, safeguarding sensitive information and maintaining data privacy
   Continuous Improvement: Lead process change initiatives aimed at continuously improving colleague experience and administrative efficiency by gathering feedback, identifying enhancement areas, and overseeing implementation
   Global Collaboration: Work closely with global product teams to prioritize Region needs across the Business Tech portfolio and take end-to-end responsibility for local adaptations of global products & Process if applicable
   Travel: Occasionally, travel may be required, both domestic and international
   Qualifications
  Who You Are:
 
  3+ years' experience mapping business processes
  3+ years' experience working with HR technology and systems
  Knowledge of Stakeholder & Process Management
  Understanding of set Knowledge Management principles
  Experienced in Project Management
  Analytical abilities
  Excellent communication skills, both in English and Spanish (written and oral)
  Experience of developing routines and new ways of working with focus on efficiency, service, technology, and quality
  An academic degree or combination of education and relevant experience
  Dedicated to creating a positive colleague experience through user-friendly and efficient technology solutions, with a particular focus on HR digitalization
  Capable of assessing system & process issues, identifying solutions, and executing actions that drive continuous improvement
  Ability to convey technical and HR subject matter information in a clear and understandable manner, bridging the gap between technology and practical application
   Additional Information
  Why You'll Love Working at H&M 
 
  We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
 
 
  We are an inclusive company where you’re encouraged to be yourself at work
  You will have access to a large global talent community, where career growth and aspirations have no limits
  We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
  You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
 
 **Compensation: salary range is $98,957 – $114,000 annually**
 
  This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
 
 **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
 EEOC Code: PRO
 Job Status: Salary, Exempt


HR Process and Knowledge Lead - H&M

HR Process and Knowledge Lead

You must understand OMNI channels, lead and communicate clearly, be customer-focused, adapt to change, plan strategically, and develop teams with analytical skills.

You will promote digital tools, drive sales, lead and develop your team, ensure compliance, manage schedules, optimize product rotation, and analyze KPIs for continuous improvement.

Valencia

<div>
 Descripción del empleo
 Te damos la bienvenida a H&amp;M! Un espacio para crear y para crecer: un entorno para sentirte a gusto y en el que podrás desarrollarte.
 H&amp;M es una marca de moda que ofrece los últimos estilos e inspiración, desde colaboraciones especiales con diseñadores hasta básicos de fondo de armario asequibles. Nuestra idea de negocio es ofrecer moda y calidad al mejor precio de forma sostenible. Conoce más sobre H&amp;M aquí.
 ¡Sé todo lo que ya eres &amp; todo lo que puedes ser! Requisitos
 En el role de Department Manager, junto a tu equipo eres responsable de ofrecer y promover todas las herramientas digitales disponibles para asegurar la mejor experiencia omnicanal a todas las personas que visitan nuestras tiendas e impulsas activamente las ventas y beneficios de tu departamento de acuerdo a las pautas que marca H&amp;M: Liderarás y motivarás a tu equipo y les apoyarás en su desarrollo liderando con el ejemplo.
 Trabajas de acuerdo con los requisitos legales y las normas, políticas y procedimientos de H&amp;M.
 Cómo parte de tus tareas tendrás que, en colaboración con los demás managers de la tienda planificar los horarios de los equipos, asegurar la rotación del producto de forma eficiente y la reposición en tienda, analizar, tomar acciones y hacer seguimiento para conseguir los KPI’s de tu departamento.
 Para ello necesitarás:
 <ul>
 <li>conocimientos de los canales OMNI y de su impacto en la estrategia comercial</li>
 <li>liderazgo y comunicación clara e inspiradora</li>
 <li>gusto por la atención al cliente y por la moda</li>
 <li>capacidad de adaptación al cambio y planificación estratégica de los recursos disponibles</li>
 <li>desarrollar equipos y capacidad analítica</li>
 </ul>
 Sea cual sea el rol que desempeñes en H&amp;M, aquí encontrarás a gente unida por una pasión común por el estilo, la creatividad y los resultados, todos colaboramos.
 Si crees que tu personalidad y experiencia encajan con lo que acabas de leer envíanos tu candidatura. ¡Tenemos muchas ganas de conocerte!
 ¡Ponte tu personalidad para venir al trabajo, atrévete a ser diferente &amp; a sentir que este es tu lugar! Información adicional
 H&amp;M está comprometida en crear un ambiente inclusivo y diverso y estamos activamente buscando candidatos y candidatas cualificados independientemente de su raza, género, orientación sexual, origen étnico, religión, nacionalidad, discapacidad o edad.
</div>


 Descripción del empleo
  Te damos la bienvenida a H&M! Un espacio para crear y para crecer: un entorno para sentirte a gusto y en el que podrás desarrollarte.
 H&M es una marca de moda que ofrece los últimos estilos e inspiración, desde colaboraciones especiales con diseñadores hasta básicos de fondo de armario asequibles. Nuestra idea de negocio es ofrecer moda y calidad al mejor precio de forma sostenible. Conoce más sobre H&M aquí.
 ¡Sé todo lo que ya eres & todo lo que puedes ser! Requisitos
  En el role de Department Manager, junto a tu equipo eres responsable de ofrecer y promover todas las herramientas digitales disponibles para asegurar la mejor experiencia omnicanal a todas las personas que visitan nuestras tiendas e impulsas activamente las ventas y beneficios de tu departamento de acuerdo a las pautas que marca H&M: Liderarás y motivarás a tu equipo y les apoyarás en su desarrollo liderando con el ejemplo.
 Trabajas de acuerdo con los requisitos legales y las normas, políticas y procedimientos de H&M.
 Cómo parte de tus tareas tendrás que, en colaboración con los demás managers de la tienda planificar los horarios de los equipos, asegurar la rotación del producto de forma eficiente y la reposición en tienda, analizar, tomar acciones y hacer seguimiento para conseguir los KPI’s de tu departamento.
 Para ello necesitarás:
 
  conocimientos de los canales OMNI y de su impacto en la estrategia comercial
  liderazgo y comunicación clara e inspiradora
  gusto por la atención al cliente y por la moda
  capacidad de adaptación al cambio y planificación estratégica de los recursos disponibles
  desarrollar equipos y capacidad analítica
 
 Sea cual sea el rol que desempeñes en H&M, aquí encontrarás a gente unida por una pasión común por el estilo, la creatividad y los resultados, todos colaboramos.
 Si crees que tu personalidad y experiencia encajan con lo que acabas de leer envíanos tu candidatura. ¡Tenemos muchas ganas de conocerte!
 ¡Ponte tu personalidad para venir al trabajo, atrévete a ser diferente & a sentir que este es tu lugar! Información adicional
  H&M está comprometida en crear un ambiente inclusivo y diverso y estamos activamente buscando candidatos y candidatas cualificados independientemente de su raza, género, orientación sexual, origen étnico, religión, nacionalidad, discapacidad o edad.


H&M

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