Info HR Solutions is a consulting firm that specializes in human resources management and workforce solutions. They provide a range of services, including HR consulting, talent acquisition, and employee engagement strategies, aimed at helping organizations optimize their HR functions. Their ultimate mission is to empower businesses to achieve their goals through effective people management and strategic HR practices. By fostering a culture of collaboration and innovation, Info HR Solutions seeks to enhance organizational performance and create a positive workplace environment for employees.

Consulting

Info HR Solutions

You must have strong communication skills in English and regional languages, problem-solving abilities, multitasking skills, organizational skills, and a customer-focused mindset.

You will provide efficient support via phone, email, and chat, resolve customer inquiries, maintain records, escalate issues, collaborate with teams, and ensure customer satisfaction.

Customer Relations

Hospitality & Retail

* Client : Allsec T *Qualifications and Skills* Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi) Problem-solving and decision-making abilities Ability to multitask and work under pressure Good organizational and time management skills Customer-oriented mindset and a passion for delivering exceptional service. *Roles and Responsibilities* Provide prompt and efficient customer support via phone, email, and chat Assist customers with product or service-related inquiries and issues Identify and escalate priority issues to the appropriate team members Maintain accurate and up-to-date customer records Ensure customer satisfaction by resolving problems in a timely and professional manner Collaborate with cross-functional teams to improve customer support processes Stay updated on product knowledge and company policies Manage and resolve customer complaints or conflicts.

 * Client : Allsec T      *Qualifications and Skills*Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)Problem-solving and decision-making abilitiesAbility to multitask and work under pressureGood organizational and time management skillsCustomer-oriented mindset and a passion for delivering exceptional service.*Roles and Responsibilities*Provide prompt and efficient customer support via phone, email, and chatAssist customers with product or service-related inquiries and issuesIdentify and escalate priority issues to the appropriate team membersMaintain accurate and up-to-date customer recordsEnsure customer satisfaction by resolving problems in a timely and professional mannerCollaborate with cross-functional teams to improve customer support processesStay updated on product knowledge and company policiesManage and resolve customer complaints or conflicts.

Customer support executive - Info HR Solutions

&lt;ul&gt;&lt;li&gt;Client : Allsec T&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;*Qualifications and Skills*&lt;br&gt;&lt;br&gt;Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)&lt;br&gt;&lt;br&gt;Problem-solving and decision-making abilities&lt;br&gt;&lt;br&gt;Ability to multitask and work under pressure&lt;br&gt;&lt;br&gt;Good organizational and time management skills&lt;br&gt;&lt;br&gt;Customer-oriented mindset and a passion for delivering exceptional service.&lt;br&gt;&lt;br&gt;*Roles and Responsibilities*&lt;br&gt;&lt;br&gt;Provide prompt and efficient customer support via phone, email, and chat&lt;br&gt;&lt;br&gt;Assist customers with product or service-related inquiries and issues&lt;br&gt;&lt;br&gt;Identify and escalate priority issues to the appropriate team members&lt;br&gt;&lt;br&gt;Maintain accurate and up-to-date customer records&lt;br&gt;&lt;br&gt;Ensure customer satisfaction by resolving problems in a timely and professional manner&lt;br&gt;&lt;br&gt;Collaborate with cross-functional teams to improve customer support processes&lt;br&gt;&lt;br&gt;Stay updated on product knowledge and company policies&lt;br&gt;&lt;br&gt;Manage and resolve customer complaints or conflicts.

Info HR Solutions

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