Large

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. 

By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. 
 
It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. 

#FindYourHappier #DrivenByPurpose

Retail & Consumer Goods

John Lewis & Partners

Working in Partnership for a happier world. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

You should have extensive experience in Loyalty/CRM offers, team management, retail operations, customer data, budget allocation, problem-solving, and transformation across business units.

You will shape and deliver loyalty offers, manage operational processes, oversee budgets, define targeting criteria, and support best practices to enhance customer engagement and redemption.

Customer Relations

Marketing

London

<div>At a glance:<ul><li>
Expected salary - &pound;53,000- &pound;70,000</li><li>
Contract type - We have 2 Permanent opportunities available. 1 Waitrose, 1 John Lewis.</li><li>
Working pattern/flexible working -We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The loyalty team aim for around 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.</li></ul><ul><li>
Location - This role is based at our London Head Office campus (John Lewis) or Bracknell Campus (Waitrose). Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.</li></ul>
About the role:
Loyalty is a key part of the business strategy across JLP and is a priority for the Partnership. You&rsquo;ll be part of a team shaping and delivering Loyalty transformation. We are proactively recruiting for 2 Offer Operations Senior Managers, who will lead the Loyalty Offers plan and operation for John Lewis/ Waitrose.
As an Offer Operations Senior Manager, you will work closely with the Operations lead, Commercial &amp; Planning Manager, Waitrose/ John Lewis Loyalty and Pan Partnership Loyalty product/ platform teams to support delivery on the transformation plan and champion improvements around offers. This role will be
working in a fast-paced, transformation environment so having the ability to adapt to changing business priorities is important. An ability to navigate the business and engage teams to get things done will also be important to your success in this role.
Your team will be the centre of excellence on delivering customer offers, championing improvements to the operational systems and process, providing an air traffic control for loyalty customer offers, sharing knowledge on how to enhance customer redemption and participation in offers and work
closely with our 3rd party partners who own components of the offer operational process.
Key responsibilities:<ul><li>
Work closely with Loyalty Proposition, Loyalty Commercial &amp; Planning, Pan Partnership Loyalty team to shape the offers programme for customers</li><li>
Lead operational delivery of all loyalty offers (new and existing) within Waitrose, John Lewis, Pan Partnership.</li><li>
Own in year plans for offers, within a given budget, allowing for longer term offer strategy and new capability being delivered.</li><li>
Ensure all new offer operational processes or changes to existing ones have been identified, created and in place for any launch and then operate in BAU</li><li>
Share experience and knowledge with wider teams to ensure best offer pool, with the best targeting and allocation to improve redemption and participation</li></ul><ul><li>
Own end to end process for offers. This includes defining the offer pool, defining customer targeting and allocation criteria, working within an allocated budget and understanding success of those offers.</li></ul>
Essential skills you&rsquo;ll need:<ul><li>
Significant experience working in the Loyalty or CRM offers environment, with a strong working knowledge of data &amp; targeting and offer operations.</li><li>
Experience of managing teams and working collaboratively</li><li>
Significant experience and understanding of deployment of retail loyalty operations</li><li>
Strong experience working in a customer data environment, with knowledge of relevant legal and privacy aspects.</li><li>
Confident working in a high pressure, challenging environment with high accountability</li><li>
Experience of managing and allocating budgets and resource</li></ul>
Desirable skills you&rsquo;ll have:<ul><li>
A systems thinker who can tackle complex problem solving and understand impacts within a complex retail organisation</li><li>
Proven complex transformation experience across different business units and capabilities</li></ul>
Benefits of the Partnership and the role:<ul><li><ul><li>Hybrid Working.</li></ul></li><li>
&#65039; - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).</li><li><ul><li>- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy</li></ul></li><li><ul><li>Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years&rsquo; service, you&rsquo;ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not</li></ul></li><li><ul><li>You&rsquo;ll get Partnership discount in store and online once you complete your Earning Membership period. That&rsquo;s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You&rsquo;ll also be able to nominate someone you live with to share your discount.</li></ul></li><li><ul><li>Simple cycle to work support scheme</li></ul></li><li><ul><li>We&rsquo;re really proud of our exclusive hotels based in some of Britain&rsquo;s most beautiful areas and once you&rsquo;ve been with us for three months, you&rsquo;re welcome to explore them</li></ul></li><li><ul><li>Health Care cover</li></ul></li><li>
 - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/</li></ul>
Next Steps:<ul><li>
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under &quot;Internal application process&quot;).</li><li>
Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.</li><li>
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.</li><li>
Thanks for your patience in the meantime and for showing an interest in joining JLP.</li><li>
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
</li><li>Please note due to the festive period that our screening/ feedback times may be longer than usual.
</li></ul>You can view a copy of the full job outline here (internal only) Offer Operations Senior Manager.pdf
For internal use only:
#LI-HEADOFFICE
#LI-HYBRID
#LI-JLPJL
#LI-JLPWTR</div>

At a glance:
Expected salary - £53,000- £70,000
Contract type - We have 2 Permanent opportunities available. 1 Waitrose, 1 John Lewis.
Working pattern/flexible working -We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The loyalty team aim for around 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.
Location - This role is based at our London Head Office campus (John Lewis) or Bracknell Campus (Waitrose). Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.
About the role:
Loyalty is a key part of the business strategy across JLP and is a priority for the Partnership. You’ll be part of a team shaping and delivering Loyalty transformation. We are proactively recruiting for 2 Offer Operations Senior Managers, who will lead the Loyalty Offers plan and operation for John Lewis/ Waitrose.
As an Offer Operations Senior Manager, you will work closely with the Operations lead, Commercial & Planning Manager, Waitrose/ John Lewis Loyalty and Pan Partnership Loyalty product/ platform teams to support delivery on the transformation plan and champion improvements around offers. This role will be
working in a fast-paced, transformation environment so having the ability to adapt to changing business priorities is important. An ability to navigate the business and engage teams to get things done will also be important to your success in this role.
Your team will be the centre of excellence on delivering customer offers, championing improvements to the operational systems and process, providing an air traffic control for loyalty customer offers, sharing knowledge on how to enhance customer redemption and participation in offers and work
closely with our 3rd party partners who own components of the offer operational process.
Key responsibilities:
Work closely with Loyalty Proposition, Loyalty Commercial & Planning, Pan Partnership Loyalty team to shape the offers programme for customers
Lead operational delivery of all loyalty offers (new and existing) within Waitrose, John Lewis, Pan Partnership.
Own in year plans for offers, within a given budget, allowing for longer term offer strategy and new capability being delivered.
Ensure all new offer operational processes or changes to existing ones have been identified, created and in place for any launch and then operate in BAU
Share experience and knowledge with wider teams to ensure best offer pool, with the best targeting and allocation to improve redemption and participation
Own end to end process for offers. This includes defining the offer pool, defining customer targeting and allocation criteria, working within an allocated budget and understanding success of those offers.
Essential skills you’ll need:
Significant experience working in the Loyalty or CRM offers environment, with a strong working knowledge of data & targeting and offer operations.
Experience of managing teams and working collaboratively
Significant experience and understanding of deployment of retail loyalty operations
Strong experience working in a customer data environment, with knowledge of relevant legal and privacy aspects.
Confident working in a high pressure, challenging environment with high accountability
Experience of managing and allocating budgets and resource
Desirable skills you’ll have:
A systems thinker who can tackle complex problem solving and understand impacts within a complex retail organisation
Proven complex transformation experience across different business units and capabilities
Benefits of the Partnership and the role:Hybrid Working.
️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave PolicyDefined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or notYou’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.Simple cycle to work support schemeWe’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore themHealth Care cover
 - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/
Next Steps:
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Thanks for your patience in the meantime and for showing an interest in joining JLP.
We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
Please note due to the festive period that our screening/ feedback times may be longer than usual.
You can view a copy of the full job outline here (internal only) Offer Operations Senior Manager.pdf
For internal use only:
#LI-HEADOFFICE
#LI-HYBRID
#LI-JLPJL
#LI-JLPWTR

Offer Operations Senior Manager - John Lewis & Partners

<div>
 At a glance:
 <ul>
 <li> Expected salary - £53,000- £70,000</li>
 <li> Contract type - We have 2 Permanent opportunities available. 1 Waitrose, 1 John Lewis.</li>
 <li> Working pattern/flexible working -We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The loyalty team aim for around 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.</li>
 </ul>
 <ul>
 <li> Location - This role is based at our London Head Office campus (John Lewis) or Bracknell Campus (Waitrose). Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.</li>
 </ul>
 
 About the role:
 Loyalty is a key part of the business strategy across JLP and is a priority for the Partnership. You’ll be part of a team shaping and delivering Loyalty transformation. We are proactively recruiting for 2 Offer Operations Senior Managers, who will lead the Loyalty Offers plan and operation for John Lewis/ Waitrose.
 
 As an Offer Operations Senior Manager, you will work closely with the Operations lead, Commercial &amp; Planning Manager, Waitrose/ John Lewis Loyalty and Pan Partnership Loyalty product/ platform teams to support delivery on the transformation plan and champion improvements around offers. This role will be
 working in a fast-paced, transformation environment so having the ability to adapt to changing business priorities is important. An ability to navigate the business and engage teams to get things done will also be important to your success in this role.
 
 Your team will be the centre of excellence on delivering customer offers, championing improvements to the operational systems and process, providing an air traffic control for loyalty customer offers, sharing knowledge on how to enhance customer redemption and participation in offers and work
 closely with our 3rd party partners who own components of the offer operational process.
 
 Key responsibilities:
 <ul>
 <li>Work closely with Loyalty Proposition, Loyalty Commercial &amp; Planning, Pan Partnership Loyalty team to shape the offers programme for customers</li>
 <li>Lead operational delivery of all loyalty offers (new and existing) within Waitrose, John Lewis, Pan Partnership.</li>
 <li>Own in year plans for offers, within a given budget, allowing for longer term offer strategy and new capability being delivered.</li>
 <li>Ensure all new offer operational processes or changes to existing ones have been identified, created and in place for any launch and then operate in BAU</li>
 <li>Share experience and knowledge with wider teams to ensure best offer pool, with the best targeting and allocation to improve redemption and participation</li>
 </ul>
 
 <ul>
 <li>Own end to end process for offers. This includes defining the offer pool, defining customer targeting and allocation criteria, working within an allocated budget and understanding success of those offers.</li>
 </ul>
 
 Essential skills you’ll need:
 <ul>
 <li>Significant experience working in the Loyalty or CRM offers environment, with a strong working knowledge of data &amp; targeting and offer operations.</li>
 <li>Experience of managing teams and working collaboratively</li>
 <li>Significant experience and understanding of deployment of retail loyalty operations</li>
 <li>Strong experience working in a customer data environment, with knowledge of relevant legal and privacy aspects.</li>
 <li>Confident working in a high pressure, challenging environment with high accountability</li>
 <li>Experience of managing and allocating budgets and resource</li>
 </ul>
 Desirable skills you’ll have:
 <ul>
 <li>A systems thinker who can tackle complex problem solving and understand impacts within a complex retail organisation</li>
 <li>Proven complex transformation experience across different business units and capabilities</li>
 </ul>
 Benefits of the Partnership and the role:
 <ul>
 <li>
 <ul>
 <li>Hybrid Working.</li>
 </ul></li>
 <li>️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).</li>
 <li>
 <ul>
 <li>- Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy</li>
 </ul></li>
 <li>
 <ul>
 <li>Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not</li>
 </ul></li>
 <li>
 <ul>
 <li>You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.</li>
 </ul></li>
 <li>
 <ul>
 <li>Simple cycle to work support scheme</li>
 </ul></li>
 <li>
 <ul>
 <li>We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them</li>
 </ul></li>
 <li>
 <ul>
 <li>Health Care cover</li>
 </ul></li>
 <li>- Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/</li>
 </ul>
 Next Steps:
 <ul>
 <li>The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").</li>
 <li>Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.</li>
 <li>You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.</li>
 <li>Thanks for your patience in the meantime and for showing an interest in joining JLP.</li>
 <li> We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early </li>
 <li>Please note due to the festive period that our screening/ feedback times may be longer than usual. </li>
 </ul>
 
 You can view a copy of the full job outline here (internal only) Offer Operations Senior Manager.pdf
 
 For internal use only:
 #LI-HEADOFFICE
 #LI-HYBRID
 #LI-JLPJL
 #LI-JLPWTR
</div>

Offer Operations Senior Manager

You need a Level 4 qualification or higher, a strong interest in beauty, relevant coursework in beauty and make-up, and experience at a make-up counter is a plus.

You will provide personalized beauty advice, enhance the in-store experience, engage customers in appointments and talks, maximize sales, and stay updated on beauty trends for social media content.

Creative Arts & Fashion

Edinburgh

<div>Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for. 
 
You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related &quot;theatre&quot; within our branches, and keeping ahead of the competition to provide market leading content to our social media followers. 
 
Job Requirements: 
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups. 
 
You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms. 
 
As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless... 
 
Desirable experience skills and qualifications:<div><ul><li> 
Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree).</li><li>Keen interest in beauty and style.</li><li>Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry.</li><li>Experience at a make-up counter would be beneficial.</li></ul> 

Additional Information:</div> 
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more. 
 
Please consider the following when making your application:<div><ul><li> 
This role is subject to the following pre-employment screening: 2 year reference check.</li><li>We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.</li><li>Ensure you have an up-to-date CV.</li></ul></div></div>

Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for.

You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.

Job Requirements:
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups.

You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.

As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless...

Desirable experience skills and qualifications:
Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree).Keen interest in beauty and style.Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry.Experience at a make-up counter would be beneficial.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
This role is subject to the following pre-employment screening: 2 year reference check.We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.Ensure you have an up-to-date CV.

Beauty Guide - John Lewis & Partners

<div>
 Duties and Responsibilities:
 
 As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
 
 Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for. You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers. Job Requirements:
 This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups. You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms. As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless... Desirable experience skills and qualifications:
 <div>
 <ul>
 <li> Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree).</li>
 <li>Keen interest in beauty and style.</li>
 <li>Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry.</li>
 <li>Experience at a make-up counter would be beneficial.</li>
 </ul> Additional Information:
 </div>
 As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more. Please consider the following when making your application:
 <div>
 <ul>
 <li> This role is subject to the following pre-employment screening: 2 year reference check.</li>
 <li>We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.</li>
 <li>Ensure you have an up-to-date CV.</li>
 </ul>
 </div>
</div>

Beauty Guide

You need a Level 4 education or higher, a strong interest in beauty, qualifications in beauty and skincare, and experience at a make-up counter is a plus.

You will provide personalized beauty advice, enhance customer experiences, facilitate appointments, host beauty talks, maximize sales, and stay updated on trends while engaging with social media.

Cardiff

<div>Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for. 
 
You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related &quot;theatre&quot; within our branches, and keeping ahead of the competition to provide market leading content to our social media followers. 
 
Job Requirements: 
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups. 
 
You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms. 
 
As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless... 
Skills and experience
<ul><li>Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree)</li><li>Keen interest in beauty and style
</li><li>Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry
</li><li>Experience at a make-up counter would be beneficial
</li></ul> 
Additional Information: 
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more. 
 
Please consider the following when making your application: 
<ul><li>This role is subject to the following pre-employment screening: 2 year reference check.</li><li>We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.</li><li>Print off the job description now if you require it.</li><li>Ensure you have an up-to-date CV.</li></ul>
#LI-JLPJL= John Lewis 
#LI-SHOPTRADE</div>

Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and inovative role could be just what you are looking for.

You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.

Job Requirements:
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups.

You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.

As a Partner you'll enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, cinema vouchers and access to exclusive Partnership hotels. The list is endless...
Skills and experience
Education should be at National Framework Level 4 or above (e.g. Diploma, Certificates of High Education, Foundation Degree, HND, or Bachelor Degree)Keen interest in beauty and style
Qualification that includes a significant amount of content related to beauty, skincare, and make-up artistry
Experience at a make-up counter would be beneficial

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
This role is subject to the following pre-employment screening: 2 year reference check.We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.Print off the job description now if you require it.Ensure you have an up-to-date CV.
#LI-JLPJL= John Lewis
#LI-SHOPTRADE

You need retail or hospitality experience, full availability for the Christmas period, and the ability to work full-time with early starts, late finishes, and alternate weekends.

You will engage customers, manage stock, ensure displays are organized, and provide excellent service in the café, contributing to an exceptional shopping and dining experience.

Sales & Business Development

Hospitality & Retail

Exeter

<div>
 The pay rate for this role is £11:55 per hour
 
 It’s no secret that Christmas is an exciting time at John Lewis &amp; Partners. A magical atmosphere builds in our shops throughout the festive season. It’s our Partners dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.
 
 Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis &amp; Partners brand and you’ll delight in going above and beyond to exceed our customers expectations.
 You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.
 
 Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate.
 Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops.
 
 Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.
 You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.
 
 Partnership Perks
 <ul>
 <li>Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role</li>
 </ul>
 
 Desirable experience &amp; skills
 <ul>
 <li>Experience in a selling or stock management role within a retail environment or in a hospitality role.</li>
 </ul>
 
 Hours of work
 Full time work only across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 21:00.
 Full time time rotas to include alternate weekend working
 
 Additional Information
 <ul>
 <li> As this position is to support the busy Christmas period, candidates are required to be available throughout the whole Christmas period</li>
 <li>Please note: the majority of our Christmas roles are temporary</li>
 <li>Please advise us if you require a reasonable adjustment as part of the assessment process</li>
 <li>We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early</li>
 </ul>
</div>


 The pay rate for this role is £11:55 per hour
 
 It’s no secret that Christmas is an exciting time at John Lewis & Partners. A magical atmosphere builds in our shops throughout the festive season. It’s our Partners dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.
 
  Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations.
 You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.
 
  Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate.
 Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops.
 
  Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.
 You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.
 
  Partnership Perks
 
  Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role
 
 
  Desirable experience & skills
 
  Experience in a selling or stock management role within a retail environment or in a hospitality role.
 
 
  Hours of work
 Full time work only across seven days to include early starts, late finishes, evenings and weekends between the hours of 06:00 - 21:00.
 Full time time rotas to include alternate weekend working
 
  Additional Information
 
   As this position is to support the busy Christmas period, candidates are required to be available throughout the whole Christmas period
  Please note: the majority of our Christmas roles are temporary
  Please advise us if you require a reasonable adjustment as part of the assessment process
  We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early
 


Retail Assistant – Christmas - John Lewis & Partners

Retail Assistant – Christmas

You should have experience in a selling or stock management role in retail or hospitality.

You’ll engage with customers, assist with sales and online orders, manage stock organization, and deliver excellent service in our cafes while maintaining a vibrant shopping experience.

Oxford

<div>
 The pay rate for this role is £11.55 per hour
 
 Full time hours available only.
 
 It’s no secret that Christmas is an exciting time at John Lewis &amp; Partners. A magical atmosphere builds in our shops throughout the festive season. It’s our Partners dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.
 
 Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis &amp; Partners brand and you’ll delight in going above and beyond to exceed our customers expectations.
 You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.
 
 Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate.
 Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops.
 
 Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.
 You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.
 
 Partnership Perks
 <ul>
 <li>Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role</li>
 </ul>
 
 Desirable experience &amp; skills
 <ul>
 <li>Experience in a selling or stock management role within a retail environment or in a hospitality role.</li>
 </ul>
 
 Additional Information
 <ul>
 <li>Please note: the majority of our Christmas roles are temporary</li>
 <li>Please advise us if you require a reasonable adjustment as part of the assessment process</li>
 <li>We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early</li>
 </ul>
</div>


 The pay rate for this role is £11.55 per hour
 
 Full time hours available only.
 
 It’s no secret that Christmas is an exciting time at John Lewis & Partners. A magical atmosphere builds in our shops throughout the festive season. It’s our Partners dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all. We are looking for temporary partners to help us deliver the service we are famous for. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.
 
  Selling Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations.
 You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.
 
  Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate.
 Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our shops.
 
  Cafe Assistant: You will be working in either our fast-paced customer restaurants or staff canteen, delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.
 You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.
 
  Partnership Perks
 
  Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role
 
 
  Desirable experience & skills
 
  Experience in a selling or stock management role within a retail environment or in a hospitality role.
 
 
  Additional Information
 
  Please note: the majority of our Christmas roles are temporary
  Please advise us if you require a reasonable adjustment as part of the assessment process
  We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early
 


John Lewis & Partners

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