We are a top 40 law firm, focusing on the insurance sector, acting on behalf of leading insurers, businesses and suppliers to the insurance industry for over 50 years. In 2020, we joined Davies, the specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
 
Handling general insurance claims of all types, from the lowest value disputes through to the largest catastrophic losses makes us a trusted strategic partner for our clients. We minimise indemnity spend by combining technical expertise, thought leadership and technology whilst improving processes and services to deliver market-leading outcomes.

Keoghs

An insurance-focused, top 50 law firm, we act decisively for leading insurers and businesses in the insurance industry

You need strong organizational skills, experience in customer inquiries, IT literacy, proficiency in MS Office, and a GCSE grade A-C in Maths and English. Claims management experience is a plus.

You will liaise with clients, draft and serve documents, gather information, assist the File Handler, ensure timely case management, and maintain compliance with regulations.

Legal

Leeds

<p></p>
<div>
 <div>
  <div>
   Are you looking for an opportunity to make your mark in law? If so we are recruiting for a Paralegal to join our team. The Paralegal will undertake a variety of data gathering and information recording activities, on behalf of a File Handler, to facilitate the rapid settlement of cases and the closure of files.
  </div>
 </div><br>
 <div>
  <p><b> Key Accountabilities</b></p>
  <div>
   <li>Acknowledging instructions, initially liaising with clients and other parties.</li><br>
   <li>Drafting appropriate documentation.</li><br>
   <li>Serving appropriate documentation upon any third parties where applicable.</li><br>
   <li>Liaise with the Insurer client regarding liability and chase accordingly to expedite settlement or repudiation.</li><br>
   <li>Obtain additional information and/or documentation from the insurer client and/or third parties to facilitate File Handler negotiations.</li><br>
   <li>Follow up on outstanding instructions and other actions to ensure that responses are received within required timescales.</li><br>
   <li>Obtaining additional information and/or documentation as required from parties.</li><br>
   <li>To provide general assistance and ad hoc duties to support the File Handler as and when required.</li><br>
   <li>To ensure all case management and matter information is inputted on to the system in a timely and accurate manner to ensure completeness of records and to ensure accurate reporting of information to our clients.</li><br>
   <li>To ensure compliance with the SRA Standards &amp; Regulations</li><br>
   <li>Adhere to the Keoghs Values</li><br> <br> Working Hours <br> 35 hours per week <br> Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
  </div>
 </div><br>
 <div>
  <p><b> Experience, Skills and Qualifications</b></p>
  <div>
   <li>Strong organisational skills, together with the ability to prioritise their workload.</li><br>
   <li>Able to effectively work to set deadlines.</li><br>
   <li>Demonstrable experience of ;</li><br> o Following a semi-prescribed programme of work. <br> o Dealing with calls and enquiries from customers, suppliers and/or the public. <br> o Gathering and recording information. <br>
   <li>IT Literate.</li><br>
   <li>Proficient in MS Office (notably Excel, Word and Outlook)</li><br>
   <li>Experience of using a Claims/Case Management system.</li><br>
   <li>Proficient in the use of alpha numerical filing systems.</li><br>
   <li>GCSE grade A-C in Maths and English.</li><br> Values <br> Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; <br> <br> Keoghs values <br> We are connected <br> We are Dynamic <br> We are Innovative <br> We succeed together
  </div>
 </div><br>
 <div>
  <p><b> Contract Type</b></p>
  <div>
   Permanent
  </div>
 </div><br>
 <div>
  <p><b> Division</b></p>
 </div><br>
 <div></div>
 <div>
  <p><b> Sub Area</b></p>
  <div>
   Complex Credit Hire
  </div>
 </div><br>
 <div>
  <p><b> Office</b></p>
  <div>
   Leeds - Ambler House
  </div>
 </div><br>
 <div>
  <p><b> Closing Date</b></p>
  <div>
   11 Nov 2024
  </div>
 </div>
</div>



 
  
   Are you looking for an opportunity to make your mark in law? If so we are recruiting for a Paralegal to join our team. The Paralegal will undertake a variety of data gathering and information recording activities, on behalf of a File Handler, to facilitate the rapid settlement of cases and the closure of files.
  
 
 
   Key Accountabilities
  
   Acknowledging instructions, initially liaising with clients and other parties.
   Drafting appropriate documentation.
   Serving appropriate documentation upon any third parties where applicable.
   Liaise with the Insurer client regarding liability and chase accordingly to expedite settlement or repudiation.
   Obtain additional information and/or documentation from the insurer client and/or third parties to facilitate File Handler negotiations.
   Follow up on outstanding instructions and other actions to ensure that responses are received within required timescales.
   Obtaining additional information and/or documentation as required from parties.
   To provide general assistance and ad hoc duties to support the File Handler as and when required.
   To ensure all case management and matter information is inputted on to the system in a timely and accurate manner to ensure completeness of records and to ensure accurate reporting of information to our clients.
   To ensure compliance with the SRA Standards & Regulations
   Adhere to the Keoghs Values  Working Hours  35 hours per week  Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
  
 
 
   Experience, Skills and Qualifications
  
   Strong organisational skills, together with the ability to prioritise their workload.
   Able to effectively work to set deadlines.
   Demonstrable experience of ; o Following a semi-prescribed programme of work.  o Dealing with calls and enquiries from customers, suppliers and/or the public.  o Gathering and recording information. 
   IT Literate.
   Proficient in MS Office (notably Excel, Word and Outlook)
   Experience of using a Claims/Case Management system.
   Proficient in the use of alpha numerical filing systems.
   GCSE grade A-C in Maths and English. Values  Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;   Keoghs values  We are connected  We are Dynamic  We are Innovative  We succeed together
  
 
 
   Contract Type
  
   Permanent
  
 
 
   Division
 
 
 
   Sub Area
  
   Complex Credit Hire
  
 
 
   Office
  
   Leeds - Ambler House
  
 
 
   Closing Date
  
   11 Nov 2024
  
 


Paralegal - Keoghs

Paralegal

You need knowledge of the Road Traffic Act, legal experience, deadline management skills, strong communication, IT proficiency, teamwork, adaptability, and a commitment to quality service.

You will manage non-RTA recoveries, handle your workload efficiently, assess liability, prepare files for litigation, maintain accurate records, and collaborate with the team to meet targets.

<p></p>
<div>
 <div>
  <div>
   Keoghs is a leading legal firm in the insurance sector and this is an ideal role if you want to take the next steps in your legal career. The role would suit someone who has legal experience who has previously run their own caseload although the training and support provided mean that previous experience is not a requirement. This is a fast paced, vibrant department and we are looking for candidates willing to take responsibility for pre-litigation elements of the recovery process. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI’s.
  </div>
 </div><br>
 <div>
  <p><b> Key Accountabilities</b></p>
  <div>
   <li>Dealing with non-RTA subrogated recoveries. Reviewing instructions, sending our letter before action and initial correspondence to the policyholder and client and following any agreed escalation processes.</li><br>
   <li>Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved including processing client account balances within 5 working days and transferring files to litigation by Day 28.</li><br>
   <li>Correctly identifying quantum, liability and/or Third Party indemnity issues and completing any additional enquiries to ensure that files are transferred in a timely manner.</li><br>
   <li>Acting as a backstop to resolve any cases 9m+ prior to the 12m time limit.</li><br>
   <li>Ensuring that files transferred to litigation are ready to be issued.</li><br>
   <li>Effective use of the case management system to ensure:</li><br> o All MI is accurate and updated in a timely manner, including updating the present position following each file touch. <br> o Critical dates and SLA’s are met. <br> o All actions/strategies are documented by way of a file note <br> o All documents in the history are clearly labelled. <br>
   <li>Delivering quality work, as a minimum meeting audit benchmark standards.</li><br>
   <li>Driving own personal development.</li><br>
   <li>Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral</li><br> <br> Work Hours <br> 35 hours per week <br> Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This role is based in the Bolton office and will be hybrid working with only 1 day working in the office.
  </div>
 </div><br>
 <div>
  <p><b> Experience, Skills and Qualifications</b></p>
  <div>
   <li>Knowledge of the Road Traffic Act and an awareness of RTA Insurer and Article 75 status.</li><br>
   <li>Experience of working in a legal environment.</li><br>
   <li>Demonstrate experience of and the ability to:</li><br> o Work to set deadlines. <br> o Deal with calls and enquiries from clients and/or the public <br> o Organise and prioritise their workload <br> o Work as part of a team <br>
   <li>IT literate: proficient in use of Microsoft Office packages (Excel and Word)</li><br>
   <li>Good written and verbal communication skills</li><br>
   <li>Ability to remain calm under pressure</li><br>
   <li>Ability to take constructive feedback and set personal goals for continuous improvement.</li><br> Soft Skills <br>
   <li>Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours</li><br>
   <li>Communication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues</li><br>
   <li>Planning &amp; Organisation – ability to structure, manage and prioritise workload accordingly</li><br>
   <li>Adaptability – ability to adapt to different situations and tasks, whilst maintaining quality and service</li><br>
   <li>Quality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division</li><br> Values <br> Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; <br> <br> Our Values <br> We are connected <br> We are Dynamic <br> We are Innovative <br> We succeed together
  </div>
 </div><br>
 <div>
  <p><b> Contract Type</b></p>
  <div>
   Permanent
  </div>
 </div><br>
 <div>
  <p><b> Division</b></p>
 </div><br>
 <div></div>
 <div>
  <p><b> Sub Area</b></p>
  <div>
   Recoveries Bolton
  </div>
 </div><br>
 <div>
  <p><b> Office</b></p>
  <div>
   Leeds - Ambler House
  </div>
 </div><br>
 <div>
  <p><b> Closing Date</b></p>
  <div>
   01 Nov 2024
  </div>
 </div>
</div>



 
  
   Keoghs is a leading legal firm in the insurance sector and this is an ideal role if you want to take the next steps in your legal career. The role would suit someone who has legal experience who has previously run their own caseload although the training and support provided mean that previous experience is not a requirement. This is a fast paced, vibrant department and we are looking for candidates willing to take responsibility for pre-litigation elements of the recovery process. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI’s.
  
 
 
   Key Accountabilities
  
   Dealing with non-RTA subrogated recoveries. Reviewing instructions, sending our letter before action and initial correspondence to the policyholder and client and following any agreed escalation processes.
   Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved including processing client account balances within 5 working days and transferring files to litigation by Day 28.
   Correctly identifying quantum, liability and/or Third Party indemnity issues and completing any additional enquiries to ensure that files are transferred in a timely manner.
   Acting as a backstop to resolve any cases 9m+ prior to the 12m time limit.
   Ensuring that files transferred to litigation are ready to be issued.
   Effective use of the case management system to ensure: o All MI is accurate and updated in a timely manner, including updating the present position following each file touch.  o Critical dates and SLA’s are met.  o All actions/strategies are documented by way of a file note  o All documents in the history are clearly labelled. 
   Delivering quality work, as a minimum meeting audit benchmark standards.
   Driving own personal development.
   Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral  Work Hours  35 hours per week  Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This role is based in the Bolton office and will be hybrid working with only 1 day working in the office.
  
 
 
   Experience, Skills and Qualifications
  
   Knowledge of the Road Traffic Act and an awareness of RTA Insurer and Article 75 status.
   Experience of working in a legal environment.
   Demonstrate experience of and the ability to: o Work to set deadlines.  o Deal with calls and enquiries from clients and/or the public  o Organise and prioritise their workload  o Work as part of a team 
   IT literate: proficient in use of Microsoft Office packages (Excel and Word)
   Good written and verbal communication skills
   Ability to remain calm under pressure
   Ability to take constructive feedback and set personal goals for continuous improvement. Soft Skills 
   Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours
   Communication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues
   Planning & Organisation – ability to structure, manage and prioritise workload accordingly
   Adaptability – ability to adapt to different situations and tasks, whilst maintaining quality and service
   Quality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division Values  Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;   Our Values  We are connected  We are Dynamic  We are Innovative  We succeed together
  
 
 
   Contract Type
  
   Permanent
  
 
 
   Division
 
 
 
   Sub Area
  
   Recoveries Bolton
  
 
 
   Office
  
   Leeds - Ambler House
  
 
 
   Closing Date
  
   01 Nov 2024
  
 


Pre Litigation File Handler Level 2 - Keoghs

Pre Litigation File Handler Level 2

You should have knowledge of the Road Traffic Act, legal experience, strong communication skills, IT proficiency, and the ability to prioritize and adapt under pressure.

You will review instructions, manage workload to meet deadlines, identify issues, document actions, ensure file readiness for litigation, and collaborate with the team to meet targets.

<p></p>
<div>
 <div>
  <div>
   Keoghs is a leading legal firm in the insurance sector and this is an ideal role if you want to take your first steps in a legal career. The role would suit someone who has legal experience but has not previously run their own caseload although the training and support provided mean that previous experience is not a requirement. <br> <br> This is a fast paced, vibrant department and we are looking for candidates willing to take responsibility for pre-litigation elements of the recovery process. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI’s.
  </div>
 </div><br>
 <div>
  <p><b> Key Accountabilities</b></p>
  <div>
   <li>Reviewing instructions, sending our letter before action and initial correspondence to the policyholder and client and following any agreed escalation processes.</li><br>
   <li>Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved including processing client account balances within 5 working days and transferring files to litigation by Day 28.</li><br>
   <li>Correctly identifying quantum, liability and/or Third Party indemnity issues which warrant further investigation and transferring the file in a timely manner.</li><br>
   <li>Ensuring that files transferred to litigation are ready to be issued.</li><br>
   <li>Effective use of the case management system to ensure:</li><br> o All MI is accurate and updated in a timely manner, including updating the present position following each file touch. <br> o Critical dates and SLA’s are met. <br> o All actions/strategies are documented by way of a file note <br> o All documents in the history are clearly labelled. <br>
   <li>Delivering quality work, as a minimum meeting audit benchmark standards.</li><br>
   <li>Driving own personal development.</li><br>
   <li>Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral</li><br> <br> Work Hours <br> 35 hours per week <br> Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role based in the Bolton office.
  </div>
 </div><br>
 <div>
  <p><b> Experience, Skills and Qualifications</b></p>
  <div>
   <li>Knowledge of the Road Traffic Act and an awareness of RTA Insurer and Article 75 status.</li><br>
   <li>Experience of working in a legal environment.</li><br>
   <li>Demonstrate experience of and the ability to:</li><br> o Work to set deadlines. <br> o Deal with calls and enquiries from clients and/or the public <br> o Organise and prioritise their workload <br> o Work as part of a team <br>
   <li>IT literate: proficient in use of Microsoft Office packages (Excel and Word)</li><br>
   <li>Good written and verbal communication skills</li><br>
   <li>Ability to remain calm under pressure</li><br>
   <li>Ability to take constructive feedback and set personal goals for continuous improvement.</li><br> Soft Skills <br>
   <li>Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours</li><br>
   <li>Communication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues</li><br>
   <li>Planning &amp; Organisation – ability to structure, manage and prioritise workload accordingly</li><br>
   <li>Adaptability – ability to adapt to different situations and tasks, whilst maintaining quality and service</li><br>
   <li>Quality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division</li><br> Values <br> Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; <br> <br> Our Values <br> We are connected <br> We are Dynamic <br> We are Innovative <br> We succeed together
  </div>
 </div><br>
 <div>
  <p><b> Contract Type</b></p>
  <div>
   Permanent
  </div>
 </div><br>
 <div>
  <p><b> Division</b></p>
 </div><br>
 <div></div>
 <div>
  <p><b> Sub Area</b></p>
  <div>
   Recoveries Bolton
  </div>
 </div><br>
 <div>
  <p><b> Office</b></p>
  <div>
   Bolton - Parklands
  </div>
 </div><br>
 <div>
  <p><b> Closing Date</b></p>
  <div>
   01 Nov 2024
  </div>
 </div>
</div>



 
  
   Keoghs is a leading legal firm in the insurance sector and this is an ideal role if you want to take your first steps in a legal career. The role would suit someone who has legal experience but has not previously run their own caseload although the training and support provided mean that previous experience is not a requirement.   This is a fast paced, vibrant department and we are looking for candidates willing to take responsibility for pre-litigation elements of the recovery process. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI’s.
  
 
 
   Key Accountabilities
  
   Reviewing instructions, sending our letter before action and initial correspondence to the policyholder and client and following any agreed escalation processes.
   Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved including processing client account balances within 5 working days and transferring files to litigation by Day 28.
   Correctly identifying quantum, liability and/or Third Party indemnity issues which warrant further investigation and transferring the file in a timely manner.
   Ensuring that files transferred to litigation are ready to be issued.
   Effective use of the case management system to ensure: o All MI is accurate and updated in a timely manner, including updating the present position following each file touch.  o Critical dates and SLA’s are met.  o All actions/strategies are documented by way of a file note  o All documents in the history are clearly labelled. 
   Delivering quality work, as a minimum meeting audit benchmark standards.
   Driving own personal development.
   Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral  Work Hours  35 hours per week  Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role based in the Bolton office.
  
 
 
   Experience, Skills and Qualifications
  
   Knowledge of the Road Traffic Act and an awareness of RTA Insurer and Article 75 status.
   Experience of working in a legal environment.
   Demonstrate experience of and the ability to: o Work to set deadlines.  o Deal with calls and enquiries from clients and/or the public  o Organise and prioritise their workload  o Work as part of a team 
   IT literate: proficient in use of Microsoft Office packages (Excel and Word)
   Good written and verbal communication skills
   Ability to remain calm under pressure
   Ability to take constructive feedback and set personal goals for continuous improvement. Soft Skills 
   Behaviours - displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours
   Communication – ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues
   Planning & Organisation – ability to structure, manage and prioritise workload accordingly
   Adaptability – ability to adapt to different situations and tasks, whilst maintaining quality and service
   Quality of Service – to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division Values  Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;   Our Values  We are connected  We are Dynamic  We are Innovative  We succeed together
  
 
 
   Contract Type
  
   Permanent
  
 
 
   Division
 
 
 
   Sub Area
  
   Recoveries Bolton
  
 
 
   Office
  
   Bolton - Parklands
  
 
 
   Closing Date
  
   01 Nov 2024
  
 


Pre-Litigation Recoveries File Handler Level 1 - Keoghs

Pre-Litigation Recoveries File Handler Level 1

You need legal experience, preferably in quantum negotiations, strong communication skills, IT proficiency, and the ability to meet deadlines and work in a team under pressure.

You will manage your workload, meet court deadlines, draft documents, liaise with clients, negotiate settlements, update case files, ensure quality work, and contribute to team goals.

<p></p>
<div>
 <div>
  <div>
   The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients. This is a role in our post-litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases where a Defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement.
  </div>
 </div><br>
 <div>
  <p><b> Key Accountabilities</b></p>
  <div>
   <li>Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.</li><br>
   <li>Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:</li><br> o Adhering to all Court deadlines <br> o Drafting of court documents <br> o Liaising with the policyholder and other witnesses including drafting witness statements. <br> o Applying for judgment <br> o Negotiation of quantum on appropriate cases <br> o Ensuring prompt payment of damages and costs by the defendant. <br> o Instructing enforcement <br>
   <li>Effective use of the case management system to ensure:</li><br> o Reserving and all other key information is accurate and updated in a timely manner. <br> o Critical dates are met <br> o All actions/strategies are documented by way of a file note <br> o All documents in the history are clearly labelled. <br>
   <li>Delivering quality work, as a minimum meeting audit benchmark standards.</li><br>
   <li>Driving own personal development.</li><br>
   <li>Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.</li><br> <br> Working Hours <br> 35 hours per week <br> Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. <br> Primary location for this role is Parklands, Bolton. This is a hybrid role working 1 day in the office and 4 days from home.
  </div>
 </div><br>
 <div>
  <p><b> Experience, Skills and Qualifications</b></p>
  <div>
   <li>Experience of working in a legal environment.</li><br>
   <li>Preferably experience of quantum negotiations.</li><br>
   <li>Demonstrate experience of and the ability to:</li><br> o Work to set deadlines <br> o Deal with calls and enquiries from customers, suppliers and/or the public <br> o Organise and prioritise their workload <br> o Work as part of a team <br>
   <li>IT literate: proficient in use of Microsoft Office packages (Excel and Word)</li><br>
   <li>Excellent listening and verbal communication skills</li><br>
   <li>Ability to remain calm under pressure</li><br>
   <li>Ability to take constructive feedback and set personal goals for continuous improvement.</li><br> Values <br> Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; <br> <br> Our Values <br> We are connected <br> We are Dynamic <br> We are Innovative <br> We succeed together
  </div>
 </div><br>
 <div>
  <p><b> Contract Type</b></p>
  <div>
   Permanent
  </div>
 </div><br>
 <div>
  <p><b> Division</b></p>
 </div><br>
 <div></div>
 <div>
  <p><b> Sub Area</b></p>
  <div>
   Recoveries Bolton
  </div>
 </div><br>
 <div>
  <p><b> Office</b></p>
  <div>
   Bolton - Parklands
  </div>
 </div><br>
 <div>
  <p><b> Closing Date</b></p>
  <div>
   01 Nov 2024
  </div>
 </div>
</div>



 
  
   The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients. This is a role in our post-litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases where a Defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement.
  
 
 
   Key Accountabilities
  
   Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
   Effective management of the litigation process to ensure KPI’s and SLA’s are achieved: o Adhering to all Court deadlines  o Drafting of court documents  o Liaising with the policyholder and other witnesses including drafting witness statements.  o Applying for judgment  o Negotiation of quantum on appropriate cases  o Ensuring prompt payment of damages and costs by the defendant.  o Instructing enforcement 
   Effective use of the case management system to ensure: o Reserving and all other key information is accurate and updated in a timely manner.  o Critical dates are met  o All actions/strategies are documented by way of a file note  o All documents in the history are clearly labelled. 
   Delivering quality work, as a minimum meeting audit benchmark standards.
   Driving own personal development.
   Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.  Working Hours  35 hours per week  Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.  Primary location for this role is Parklands, Bolton. This is a hybrid role working 1 day in the office and 4 days from home.
  
 
 
   Experience, Skills and Qualifications
  
   Experience of working in a legal environment.
   Preferably experience of quantum negotiations.
   Demonstrate experience of and the ability to: o Work to set deadlines  o Deal with calls and enquiries from customers, suppliers and/or the public  o Organise and prioritise their workload  o Work as part of a team 
   IT literate: proficient in use of Microsoft Office packages (Excel and Word)
   Excellent listening and verbal communication skills
   Ability to remain calm under pressure
   Ability to take constructive feedback and set personal goals for continuous improvement. Values  Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;   Our Values  We are connected  We are Dynamic  We are Innovative  We succeed together
  
 
 
   Contract Type
  
   Permanent
  
 
 
   Division
 
 
 
   Sub Area
  
   Recoveries Bolton
  
 
 
   Office
  
   Bolton - Parklands
  
 
 
   Closing Date
  
   01 Nov 2024
  
 


Small Claims Post Litigation File Handler - Keoghs

Small Claims Post Litigation File Handler

<p></p>
<div>
 <div>
  <div>
   To undertake a variety of tasks to support the members of the non-delegated Litigation team in achieving Client KPI’s and SLA’s.
  </div>
 </div>
 <br> 
 <div>
  <p><b> Key Accountabilities</b></p>
  <div>
   <li>Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking. </li>
   <br> 
   <li>Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications. </li>
   <br> 
   <li>Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts. </li>
   <br> 
   <li>Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales. </li>
   <br> 
   <li>Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines. </li>
   <br> 
   <li>Diarising and updating CRU. </li>
   <br> 
   <li>To ensure compliance with the SRA Standards &amp; Regulations. </li>
   <br> 
   <li>Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include: </li>
   <br> 
   <li>Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims. </li>
   <br> 
   <li>Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities. </li>
   <br> 
   <br> Working Hours 
   <br> 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton
  </div>
 </div>
 <br> 
 <div>
  <p><b> Experience, Skills and Qualifications</b></p>
  <div>
    Essential Skills and Attributes: 
   <br> Experience of working in a legal environment is desirable. 
   <br> 
   <li>Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information </li>
   <br> 
   <li>Demonstrable experience of following a semi-prescribed programme of work. </li>
   <br> 
   <li>Dealing with calls and enquiries from customers, suppliers and/or the public. </li>
   <br> 
   <li>Gathering and recording information. </li>
   <br> 
   <li>Ability to work under own initiative, prioritising and organising own workload </li>
   <br> 
   <li>IT Literate </li>
   <br> 
   <li>Proficient in MS Office (notably Excel, Word and Outlook) </li>
   <br> 
   <li>Experience of using a Claims/Case Management system </li>
   <br> 
   <li>Proficient in the use of alpha numerical filing systems </li>
   <br> 
   <li>GCSE grade A-C in Maths and English or equivalent </li>
   <br> 
   <br> Values 
   <br> Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; 
   <br> 
   <br> Keoghs values 
   <br> We are Connected 
   <br> We are Innovative 
   <br> We are Dynamic 
   <br> We succeed together
  </div>
 </div>
 <br> 
 <div>
  <p><b> Contract Type</b></p>
  <div>
    Permanent
  </div>
 </div>
 <br> 
 <div>
  <p><b> Division</b></p>
 </div>
 <br> 
 <div></div>
 <div>
  <p><b> Sub Area</b></p>
  <div>
    Casualty
  </div>
 </div>
 <br> 
 <div>
  <p><b> Office</b></p>
  <div>
    Bolton - Parklands
  </div>
 </div>
 <br> 
 <div>
  <p><b> Closing Date</b></p>
  <div>
    21 Aug 2024
  </div>
 </div>
</div>



 
  
   To undertake a variety of tasks to support the members of the non-delegated Litigation team in achieving Client KPI’s and SLA’s.
  
 
  
 
   Key Accountabilities
  
   Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking. 
    
   Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications. 
    
   Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts. 
    
   Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales. 
    
   Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines. 
    
   Diarising and updating CRU. 
    
   To ensure compliance with the SRA Standards & Regulations. 
    
   Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include: 
    
   Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims. 
    
   Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities. 
    
    Working Hours 
    35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton
  
 
  
 
   Experience, Skills and Qualifications
  
    Essential Skills and Attributes: 
    Experience of working in a legal environment is desirable. 
    
   Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information 
    
   Demonstrable experience of following a semi-prescribed programme of work. 
    
   Dealing with calls and enquiries from customers, suppliers and/or the public. 
    
   Gathering and recording information. 
    
   Ability to work under own initiative, prioritising and organising own workload 
    
   IT Literate 
    
   Proficient in MS Office (notably Excel, Word and Outlook) 
    
   Experience of using a Claims/Case Management system 
    
   Proficient in the use of alpha numerical filing systems 
    
   GCSE grade A-C in Maths and English or equivalent 
    
    Values 
    Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; 
    
    Keoghs values 
    We are Connected 
    We are Innovative 
    We are Dynamic 
    We succeed together
  
 
  
 
   Contract Type
  
    Permanent
  
 
  
 
   Division
 
  
 
 
   Sub Area
  
    Casualty
  
 
  
 
   Office
  
    Bolton - Parklands
  
 
  
 
   Closing Date
  
    21 Aug 2024
  
 


Keoghs

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