We know your time away is important which is why we offer up to 30 days holidays per year

We help with everything you need ranging from a new high spec laptop and standing desks, to loans for season tickets and rental deposits when you move

We offer Private Healthcare and Life Insurance.

Work with cutting edge technology, making a real difference to people's lives

Medium

Unlimited coffee and snacks with the occasional free lunch.

Masabi makes city transport smarter by simplifying ticketing and streamlining fare collection, validation and management for transport providers across all modes of public transportation. We are at the forefront of the shift away from the cost and hassle of handling cash and issuing physical ticket media, enabling passengers to use what they have in their pockets to travel.

Masabi has come a long way since launching the first mobile ticketing application with Chiltern Railways in 2007. Since then, we have gone on to revolutionise how the transport industry views ticketing. With the launch of our SaaS platform Justride in 2012, we began helping transport providers around the globe give their passengers a better journey experience and help reduce the cost of fare collection.

Our cloud-based, multi-format platform, Justride, facilitates the use of various fare media, including mobile tickets, contactless credit cards, smartcards, paper barcodes and more. Once deployed, other transportation and best-of-breed can be added, building a MaaS (Mobility-as-a-Service) offering with the public transit agency at its core. Tickets can be sold via branded apps, web portals or SDKs integrated into 3rd party services; all linked together through the Justride back office.

Our Justride platform has won numerous awards and is in use in over 150 locations worldwide, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Melbourne, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.

Transportation

Masabi

You must have bid management experience, strong leadership and negotiation skills, ability to manage multiple projects, and a deep understanding of public procurement and sales processes.

You will lead the bid process, manage resources, collaborate with teams, mentor staff, and innovate strategies to enhance bid quality and competitiveness while meeting deadlines.

Consulting

Business, Operations & Strategy

Madrid

<div>
 Introducing Masabi
 // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
 
 Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
 
 Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
 
 The Role
 // Masabi is excited to welcome a dynamic and experienced Head of Bids to our team. In this impactful role, you will lead the creation and management of proposals for transit agencies and operators worldwide. You will gain a deep understanding of our innovative products and collaborate with various internal teams. As the key link between sales, product, engineering, services, and finance, you'll guide your team in crafting compelling bids that secure new business and drive upsell opportunities.
 
 Location
 // This role is open to UK-based candidates in either hybrid or fully remote models, as well as to Europe-based candidates in a fully remote model.
 
 Responsibilities
 <ul>
 <li>Lead and manage the bid process from initiation to submission, ensuring deadlines and quality standards are consistently met</li>
 <li>Support the business development cycle, from initial identification of opportunities through to submission and post-tender activities</li>
 <li>Implement and maintain a rigorous project management approach to bid management, ensuring effective planning, execution, and monitoring of all bids</li>
 <li>Oversee resource allocation, ensuring optimal utilization of team skills and expertise for each bid</li>
 <li>Develop and enforce methodologies and processes to ensure consistency and efficiency across bids, providing clear guidance on bid/no-bid decisions</li>
 <li>Collaborate with cross-functional teams to integrate technical, commercial, and legal components into cohesive and compelling bids</li>
 <li>Drive continuous improvement in bid management practices, leveraging our strengths in pricing and on-time delivery to sharpen our competitive advantage</li>
 <li>Build and maintain strong relationships with key stakeholders, both internal and with partners, ensuring our bids align with their needs and expectations</li>
 <li>Manage, mentor, and develop team members, fostering a culture of excellence and continuous learning within the bid management team</li>
 <li>Innovate and push boundaries to help us win our "unfair share" of market opportunities. Leverage AI tools and other creative strategies to gain a competitive edge</li>
 </ul>
 
 About You
 <ul>
 <li>Proven experience leading bid management teams and processes</li>
 <li>Ability to manage multiple bids simultaneously while maintaining attention to detail, even under tight deadlines</li>
 <li>Results-driven with a commitment to delivering high-quality bids on time</li>
 <li>Demonstrated success in managing and winning high-value bids</li>
 <li>Strong understanding of the sales and procurement process (full understanding of public procurement for technology-based solutions would be highly desirable)</li>
 <li>Excellent leadership, team management, communication, and negotiation skills</li>
 <li>Strategic thinker with strong analytical and problem-solving abilities</li>
 </ul>
 
 Why Masabi
 // Join Masabi and be part of a team that’s at the forefront of urban mobility innovation. We offer a dynamic and supportive environment where your skills in writing compelling proposals and managing complex bid processes can make a significant impact. Be a part of our journey to transform transit systems around the globe.
 
 Some of our benefits
 <ul>
 <li>25 days of holiday per year plus the option to buy another 5 days pro-rated</li>
 <li>Private Healthcare via AXA, including pre-existing conditions and mental health</li>
 <li>Life Insurance</li>
 <li>Menopause support</li>
 <li>Choice of workstation</li>
 <li>Ability to work for up to 3 months per year from any country in the world (certain limitations)</li>
 <li>Pension scheme</li>
 <li>Training allowance of up to £1000 per year</li>
 <li>£200 annual allowance for any home office need or improvement</li>
 <li>Enhanced family leave pay</li>
 <li>Cycle to work scheme</li>
 <li>Regular social gatherings with a monthly allowance for each employee</li>
 <li>Fun and collaborative environment with a focus on making a difference in the world</li>
 </ul>
 
 // Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work. 
 Whoever you are, just be yourself.
 We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.
 
 We’re already powering journeys - are you ready to join us?
</div>


 Introducing Masabi
 // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
 
 Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
 
 Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
 
  The Role
 // Masabi is excited to welcome a dynamic and experienced Head of Bids to our team. In this impactful role, you will lead the creation and management of proposals for transit agencies and operators worldwide. You will gain a deep understanding of our innovative products and collaborate with various internal teams. As the key link between sales, product, engineering, services, and finance, you'll guide your team in crafting compelling bids that secure new business and drive upsell opportunities.
 
  Location
 // This role is open to UK-based candidates in either hybrid or fully remote models, as well as to Europe-based candidates in a fully remote model.
 
  Responsibilities
 
  Lead and manage the bid process from initiation to submission, ensuring deadlines and quality standards are consistently met
  Support the business development cycle, from initial identification of opportunities through to submission and post-tender activities
  Implement and maintain a rigorous project management approach to bid management, ensuring effective planning, execution, and monitoring of all bids
  Oversee resource allocation, ensuring optimal utilization of team skills and expertise for each bid
  Develop and enforce methodologies and processes to ensure consistency and efficiency across bids, providing clear guidance on bid/no-bid decisions
  Collaborate with cross-functional teams to integrate technical, commercial, and legal components into cohesive and compelling bids
  Drive continuous improvement in bid management practices, leveraging our strengths in pricing and on-time delivery to sharpen our competitive advantage
  Build and maintain strong relationships with key stakeholders, both internal and with partners, ensuring our bids align with their needs and expectations
  Manage, mentor, and develop team members, fostering a culture of excellence and continuous learning within the bid management team
  Innovate and push boundaries to help us win our "unfair share" of market opportunities. Leverage AI tools and other creative strategies to gain a competitive edge
 
 
  About You
 
  Proven experience leading bid management teams and processes
  Ability to manage multiple bids simultaneously while maintaining attention to detail, even under tight deadlines
  Results-driven with a commitment to delivering high-quality bids on time
  Demonstrated success in managing and winning high-value bids
  Strong understanding of the sales and procurement process (full understanding of public procurement for technology-based solutions would be highly desirable)
  Excellent leadership, team management, communication, and negotiation skills
  Strategic thinker with strong analytical and problem-solving abilities
 
 
  Why Masabi
 // Join Masabi and be part of a team that’s at the forefront of urban mobility innovation. We offer a dynamic and supportive environment where your skills in writing compelling proposals and managing complex bid processes can make a significant impact. Be a part of our journey to transform transit systems around the globe.
 
  Some of our benefits
 
  25 days of holiday per year plus the option to buy another 5 days pro-rated
  Private Healthcare via AXA, including pre-existing conditions and mental health
  Life Insurance
  Menopause support
  Choice of workstation
  Ability to work for up to 3 months per year from any country in the world (certain limitations)
  Pension scheme
  Training allowance of up to £1000 per year
  £200 annual allowance for any home office need or improvement
  Enhanced family leave pay
  Cycle to work scheme
  Regular social gatherings with a monthly allowance for each employee
  Fun and collaborative environment with a focus on making a difference in the world
 
 
 // Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work. 
 Whoever you are, just be yourself.
  We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.
 
  We’re already powering journeys - are you ready to join us?



Head of Bids (remote) - Masabi

Spain

Head of Bids (remote)

You must showcase end-to-end product design, have extensive UI/UX experience, lead teams, know design systems, tools like Figma, agile methods, and create inclusive user experiences for a global audience.

You will lead and mentor the design team, shape product vision, engage in hands-on design, collaborate across departments, optimize processes, advocate for design, conduct user research, and ensure brand consistency.

Design

Product

London

Introducing Masabi // At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. The Design Team The Design Team plays a vital role in shaping Masabi’s products, ensuring they meet both functional needs and provide exceptional user experiences. Whether designing pixel-perfect interfaces for mobile apps or crafting user flows for contactless ticketing at fare gates, we are driven by a passion for quality, exploration of new ideas, and a focus on pragmatic, impactful outcomes. Collaborating closely with development teams in an agile environment, we turn concepts into products that delight users and help drive the company forward. The Role As Head of Product Design, you will be a key leader in shaping and executing the design vision for the Justride platform. You will oversee the design strategy for all Masabi products, ensuring cohesive and intuitive experiences, and will drive the development of innovative, human-centred design solutions that make life easier for millions of transport users across the globe. Leading a small, talented team of designers, you will work to define and shape the look and feel of the entire Justride product: from concept and prototyping to delivering the finished article. You’ll work cross-functionally with product managers, engineers, and business leaders to build world-class products, from concept through to launch. Location: this role is available for UK based candidates in either a hybrid or remote model. Responsibilities * Design Leadership: Lead, inspire, and mentor a growing team of product designers, fostering a culture of excellence and collaboration. * Strategic Vision: Shape the overall design direction for Masabi’s product portfolio, aligning with business goals and user needs. * Hands-On Design: Contribute directly to product design work, creating beautiful, user-centred designs for mobile, web, and SDK platforms. You'll balance leadership duties with time spent actively working on key projects. * Collaboration: Partner closely with product, engineering, and business development teams to drive innovation, ensuring user-centric design solutions that are both practical and visionary. * Process Optimization: Establish and continuously refine design processes, tools, and methodologies to ensure efficiency and scalability across projects. * Stakeholder Engagement: Serve as a key advocate for design within the company, presenting and communicating design decisions to leadership and external stakeholders. * User Experience: Lead the team in conducting user research, testing, and iterative design processes to validate ideas and improve user flows. * Brand Consistency: Oversee the evolution and application of Masabi’s brand identity and style guidelines across all digital touchpoints. You’ll Thrive In This Role If You… * Have a strong portfolio showcasing your ability to lead and deliver end-to-end product design solutions across platforms. * Bring extensive experience in UI/UX design, with a focus on mobile, web, and SaaS products. * Possess a deep understanding of design systems, interaction design, and user-centered design principles. * Demonstrate leadership experience, managing and developing high-performing design teams. * Are proficient in Figma and other design tools, and have a solid understanding of agile methodologies and product management. * Are passionate about crafting seamless and inclusive user experiences that positively impact millions of users worldwide. * Can clearly articulate your design vision and present your ideas effectively to both technical and non-technical stakeholders. Bonus Points For... * Experience working within a fast-paced SaaS environment. * Experience in transit, mobility, or payment technologies. * A deep understanding of the challenges and opportunities in designing for public transit or civic tech solutions. Why Join Us? You will have the opportunity to lead a passionate design team that shapes the future of urban mobility, ensuring your work has a lasting impact on cities and transport systems worldwide. You’ll also join a culture that values innovation, collaboration, and the celebration of success. Some of our benefits: * 25 days of holiday per year plus the option to buy another 5 days pro-rated * Private Healthcare via AXA, including pre-existing conditions and mental health * Life Insurance * Menopause support * Choice of workstation * Flexibility to work from home whenever you need to and flexible working hours (we are operating either fully remote or in a hybrid mode, please see Remote Working Policy below for more details) * Ability to work for up to 3 months per year from any country in the world (certain limitations) * Pension scheme * Training allowance of up to £1000 per year * £200 annual allowance for any home office need or improvement * Enhanced family leave pay * Cycle to work scheme * Regular social gatherings with a monthly allowance for each employee * Fun and collaborative environment with a focus on making a difference in the world // Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever You Are, Just Be Yourself. We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future. We’re already powering journeys - are you ready to join us?

Introducing Masabi// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.The Design TeamThe Design Team plays a vital role in shaping Masabi’s products, ensuring they meet both functional needs and provide exceptional user experiences. Whether designing pixel-perfect interfaces for mobile apps or crafting user flows for contactless ticketing at fare gates, we are driven by a passion for quality, exploration of new ideas, and a focus on pragmatic, impactful outcomes.Collaborating closely with development teams in an agile environment, we turn concepts into products that delight users and help drive the company forward.The RoleAs Head of Product Design, you will be a key leader in shaping and executing the design vision for the Justride platform. You will oversee the design strategy for all Masabi products, ensuring cohesive and intuitive experiences, and will drive the development of innovative, human-centred design solutions that make life easier for millions of transport users across the globe.Leading a small, talented team of designers, you will work to define and shape the look and feel of the entire Justride product: from concept and prototyping to delivering the finished article. You’ll work cross-functionally with product managers, engineers, and business leaders to build world-class products, from concept through to launch.Location: this role is available for UK based candidates in either a hybrid or remote model.Responsibilities * Design Leadership: Lead, inspire, and mentor a growing team of product designers, fostering a culture of excellence and collaboration. * Strategic Vision: Shape the overall design direction for Masabi’s product portfolio, aligning with business goals and user needs. * Hands-On Design: Contribute directly to product design work, creating beautiful, user-centred designs for mobile, web, and SDK platforms. You'll balance leadership duties with time spent actively working on key projects. * Collaboration: Partner closely with product, engineering, and business development teams to drive innovation, ensuring user-centric design solutions that are both practical and visionary. * Process Optimization: Establish and continuously refine design processes, tools, and methodologies to ensure efficiency and scalability across projects. * Stakeholder Engagement: Serve as a key advocate for design within the company, presenting and communicating design decisions to leadership and external stakeholders. * User Experience: Lead the team in conducting user research, testing, and iterative design processes to validate ideas and improve user flows. * Brand Consistency: Oversee the evolution and application of Masabi’s brand identity and style guidelines across all digital touchpoints.      You’ll Thrive In This Role If You… * Have a strong portfolio showcasing your ability to lead and deliver end-to-end product design solutions across platforms. * Bring extensive experience in UI/UX design, with a focus on mobile, web, and SaaS products. * Possess a deep understanding of design systems, interaction design, and user-centered design principles. * Demonstrate leadership experience, managing and developing high-performing design teams. * Are proficient in Figma and other design tools, and have a solid understanding of agile methodologies and product management. * Are passionate about crafting seamless and inclusive user experiences that positively impact millions of users worldwide. * Can clearly articulate your design vision and present your ideas effectively to both technical and non-technical stakeholders.      Bonus Points For... * Experience working within a fast-paced SaaS environment. * Experience in transit, mobility, or payment technologies. * A deep understanding of the challenges and opportunities in designing for public transit or civic tech solutions.      Why Join Us?You will have the opportunity to lead a passionate design team that shapes the future of urban mobility, ensuring your work has a lasting impact on cities and transport systems worldwide. You’ll also join a culture that values innovation, collaboration, and the celebration of success.Some of our benefits: * 25 days of holiday per year plus the option to buy another 5 days pro-rated * Private Healthcare via AXA, including pre-existing conditions and mental health * Life Insurance * Menopause support * Choice of workstation * Flexibility to work from home whenever you need to and flexible working hours (we are operating either fully remote or in a hybrid mode, please see Remote Working Policy below for more details) * Ability to work for up to 3 months per year from any country in the world (certain limitations) * Pension scheme * Training allowance of up to £1000 per year * £200 annual allowance for any home office need or improvement * Enhanced family leave pay * Cycle to work scheme * Regular social gatherings with a monthly allowance for each employee * Fun and collaborative environment with a focus on making a difference in the world      // Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.Whoever You Are, Just Be Yourself.We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.We’re already powering journeys - are you ready to join us?

Head of Product Design - Masabi

London, England, United Kingdom

&lt;strong&gt;Introducing Masabi &lt;br&gt;&lt;br&gt;&lt;/strong&gt;// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.&lt;br&gt;&lt;br&gt;Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.&lt;br&gt;&lt;br&gt;Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Design Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Design Team plays a vital role in shaping Masabi’s products, ensuring they meet both functional needs and provide exceptional user experiences. Whether designing pixel-perfect interfaces for mobile apps or crafting user flows for contactless ticketing at fare gates, we are driven by a passion for quality, exploration of new ideas, and a focus on pragmatic, impactful outcomes.&lt;br&gt;&lt;br&gt;Collaborating closely with development teams in an agile environment, we turn concepts into products that delight users and help drive the company forward.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As &lt;strong&gt;Head of Product Design&lt;/strong&gt;, you will be a key leader in shaping and executing the design vision for the Justride platform. You will oversee the design strategy for all Masabi products, ensuring cohesive and intuitive experiences, and will drive the development of innovative, human-centred design solutions that make life easier for millions of transport users across the globe.&lt;br&gt;&lt;br&gt;Leading a small, talented team of designers, you will work to define and shape the look and feel of the entire Justride product: from concept and prototyping to delivering the finished article. You’ll work cross-functionally with product managers, engineers, and business leaders to build world-class products, from concept through to launch.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location: &lt;/strong&gt;this role is available for UK based candidates in either a hybrid or remote model.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Design Leadership: Lead, inspire, and mentor a growing team of product designers, fostering a culture of excellence and collaboration. &lt;/li&gt;&lt;li&gt;Strategic Vision: Shape the overall design direction for Masabi’s product portfolio, aligning with business goals and user needs. &lt;/li&gt;&lt;li&gt;Hands-On Design: Contribute directly to product design work, creating beautiful, user-centred designs for mobile, web, and SDK platforms. You'll balance leadership duties with time spent actively working on key projects. &lt;/li&gt;&lt;li&gt;Collaboration: Partner closely with product, engineering, and business development teams to drive innovation, ensuring user-centric design solutions that are both practical and visionary. &lt;/li&gt;&lt;li&gt;Process Optimization: Establish and continuously refine design processes, tools, and methodologies to ensure efficiency and scalability across projects. &lt;/li&gt;&lt;li&gt;Stakeholder Engagement: Serve as a key advocate for design within the company, presenting and communicating design decisions to leadership and external stakeholders. &lt;/li&gt;&lt;li&gt;User Experience: Lead the team in conducting user research, testing, and iterative design processes to validate ideas and improve user flows. &lt;/li&gt;&lt;li&gt;Brand Consistency: Oversee the evolution and application of Masabi’s brand identity and style guidelines across all digital touchpoints. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;You’ll Thrive In This Role If You…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Have a strong portfolio showcasing your ability to lead and deliver end-to-end product design solutions across platforms. &lt;/li&gt;&lt;li&gt;Bring extensive experience in UI/UX design, with a focus on mobile, web, and SaaS products. &lt;/li&gt;&lt;li&gt;Possess a deep understanding of design systems, interaction design, and user-centered design principles. &lt;/li&gt;&lt;li&gt;Demonstrate leadership experience, managing and developing high-performing design teams. &lt;/li&gt;&lt;li&gt;Are proficient in Figma and other design tools, and have a solid understanding of agile methodologies and product management. &lt;/li&gt;&lt;li&gt;Are passionate about crafting seamless and inclusive user experiences that positively impact millions of users worldwide. &lt;/li&gt;&lt;li&gt;Can clearly articulate your design vision and present your ideas effectively to both technical and non-technical stakeholders. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Bonus Points For...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience working within a fast-paced SaaS environment. &lt;/li&gt;&lt;li&gt;Experience in transit, mobility, or payment technologies. &lt;/li&gt;&lt;li&gt;A deep understanding of the challenges and opportunities in designing for public transit or civic tech solutions. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why Join Us?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;You will have the opportunity to lead a passionate design team that shapes the future of urban mobility, ensuring your work has a lasting impact on cities and transport systems worldwide. You’ll also join a culture that values innovation, collaboration, and the celebration of success.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Some of our benefits: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;25 days of holiday per year plus the option to buy another 5 days pro-rated&lt;/li&gt;&lt;li&gt;Private Healthcare via AXA, including pre-existing conditions and mental health&lt;/li&gt;&lt;li&gt;Life Insurance&lt;/li&gt;&lt;li&gt;Menopause support&lt;/li&gt;&lt;li&gt;Choice of workstation&lt;/li&gt;&lt;li&gt;Flexibility to work from home whenever you need to and flexible working hours (we are operating either fully remote or in a hybrid mode, please see Remote Working Policy below for more details)&lt;/li&gt;&lt;li&gt;Ability to work for up to 3 months per year from any country in the world (certain limitations)&lt;/li&gt;&lt;li&gt;Pension scheme&lt;/li&gt;&lt;li&gt;Training allowance of up to £1000 per year&lt;/li&gt;&lt;li&gt;£200 annual allowance for any home office need or improvement&lt;/li&gt;&lt;li&gt;Enhanced family leave pay &lt;/li&gt;&lt;li&gt;Cycle to work scheme&lt;/li&gt;&lt;li&gt;Regular social gatherings with a monthly allowance for each employee&lt;/li&gt;&lt;li&gt;Fun and collaborative environment with a focus on making a difference in the world&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Whoever You Are, Just Be Yourself.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.&lt;br&gt;&lt;br&gt;&lt;strong&gt;We’re already powering journeys - are you ready to join us?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;

Masabi

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Unlimited coffee and snacks with the occasional free lunch.

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We know your time away is important which is why we offer up to 30 days holidays per year

We help with everything you need ranging from a new high spec laptop and standing desks, to loans for season tickets and rental deposits when you move

We offer Private Healthcare and Life Insurance.

Work with cutting edge technology, making a real difference to people's lives