The Minnesota Valley Transit Authority (MVTA) is the public transportation agency for seven suburbs located approximately 15 miles south of Minneapolis and St. Paul: Apple Valley, Burnsville, Eagan, and Rosemount in Dakota County, Savage, Prior Lake and Shakopee in Scott County.

Transportation

Minnesota Valley Transit Authority

You must be pursuing an IT degree, have MS Office experience, valid MN driver's license, knowledge of IoT and IT infrastructure, diagnose tech issues, and be customer-oriented and self-motivated.

You will provide technical assistance, manage customer communications, support system management, assist the IT team with hardware/software, travel for troubleshooting, and update documentation.

Software Engineering

IT & Cybersecurity

Burnsville

<div>
 MEET MVTA
 At Minnesota Valley Transit Authority (MVTA), we are more than a transit agency; we are the pulse of connected communities, driven by our guiding principles. We prioritize safety for riders, employees, and communities while delivering transformative transportation services that exceed expectations. We strive for eco-friendly practices, foster inclusivity, and fairness with a focus on innovation, uphold the highest standards of integrity and accountability, and remain customer-focused, placing riders at the center of all our endeavors. 
 
 As the second-largest transit agency in Minnesota, MVTA serves seven cities in Dakota and Scott counties. Our extensive network includes 25 routes, offering local, express, micro-transit, and event services. Join us in shaping the future of transit, fostering community ties, and delivering innovative solutions. Together, we propel MVTA as the most connected transit agency, transforming the way our communities live, work, and play. 
 
 POSITION SNAPSHOT
 Under the supervision of the Connected Vehicle Specialist, this internship offers an opportunity to gain experience and apply your education toward diagnosing and resolving technical issues with vehicle computer hardware, software, various other IT systems, and system administration. A variety of projects will provide exposure and growth in a broad range of IT Systems used at Minnesota Valley Transit Authority (MVTA). The internship work schedule is flexible, not to exceed 32 hours per week. 
 
 KEY CONTRIBUTIONS
 <ul>
 <li>Serve as a contact for customers seeking technical assistance over the phone, via email, or through the ticketing system.</li>
 </ul>
 <ul>
 <li>Follow best practices and departmental and team customer service protocol for problem resolution and tracking. Communicate status to customers promptly. Forward customer feedback or suggestions to the appropriate internal team member.</li>
 <li>Assist in system management using MaaS360, PowerShell, vehicle software, and other agency tools.</li>
 <li>Support the IT team in implementing and maintaining hardware, software, and other in-vehicle systems.</li>
 <li>Occasionally travel to remote location(s) and work outside for short periods of time when addressing or troubleshooting IT infrastructure, systems, and software.</li>
 </ul>
 <ul>
 <li>Assist in the organization of IT resources.</li>
 </ul>
 <ul>
 <li>Perform special projects as determined by the IT team.</li>
 <li>Assist in updating user and technical documentation.</li> Perform other duties as assigned or as apparent.
 </ul>
 
 CORE COMPETENCIES &amp; CREDENTIALS
 <ul>
 <li>Student pursuing a degree in Information Technology or related field</li>
 <li>Experience with Microsoft products (Word, Excel, PowerPoint, and Outlook) or equivalent</li>
 <li>Experience with computer hardware (desktop, laptop, and mobile computing devices)</li>
 <li>Valid Minnesota driver’s license</li>
 <li>Knowledge of or interest in expanding vehicle IoT, video surveillance systems, VLU, GPS, and mobile router skills</li>
 <li>Knowledge of or interest in expanding IT infrastructure, transit, and customer-facing technology skills</li>
 <li>Understanding of computer systems, mobile devices, and other technology products</li>
 <li>Aptitude for learning new software tools and products</li>
 <li>Ability to diagnose and resolve basic technical issues</li>
 <li>Customer-oriented and cool-tempered</li>
 <li>Self-starter with excellent follow-through</li>
 <li>Strong interest in IT and enthusiasm to learn</li>
 <li>Ability to prioritize and meet deadlines</li>
 </ul> 
 
 MVTA offers a collaborative and innovative work environment committed to equity, sustainability, and community service. Even if your skill set doesn’t perfectly align, we value relevant experience, passion for making a positive impact, and a keen willingness to learn! 
 
 WORKPLACE ENVIRONMENT
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, which might include but are not limited to remaining stationary for extended periods, occasional movement throughout the department, and occasional transport of objects weighing less than 10 pounds. This position requires the ability to observe and analyze details at close range and communicate to exchange accurate information with others. 
 
 This position could work up to 32 hours per week in an office setting; through December 31, 2024, with the possibility to extend into 2025. Must have reliable transportation. 
 
 EMPLOYEE ADVANTAGES
 <ul>
 <li>Experience: MVTA’s internship program offers invaluable hands-on experience, enhances professional skills, and provides personalized mentoring from experienced professionals to foster skill development.</li>
 <li>Sick and Safe Time: Paid sick and safe time allows you to take necessary time off for health issues or safety concerns, promoting a healthier and more secure workspace.</li>
 <li>Employee Assistance Program: Access support services for personal and professional challenges.</li>
 <li>Free Transit: Ride the MVTA transit system at no cost as an MVTA employee.</li>
 </ul>
 
 EQUAL EMPLOYMENT OPPORTUNITY
 MVTA believes in providing equal employment opportunities. MVTA will not violate any law prohibiting discrimination for or against any employee or applicant for employment based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familiar status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, gender identify, status regarding public assistance, genetic information, complaining in good faith to MVTA or public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation. Applicants and employees will be evaluated solely based on their conduct, their compliance with MVTA’s policies, practices, and legitimate expectations, and their performance and experience.
</div>


 MEET MVTA
 At Minnesota Valley Transit Authority (MVTA), we are more than a transit agency; we are the pulse of connected communities, driven by our guiding principles. We prioritize safety for riders, employees, and communities while delivering transformative transportation services that exceed expectations. We strive for eco-friendly practices, foster inclusivity, and fairness with a focus on innovation, uphold the highest standards of integrity and accountability, and remain customer-focused, placing riders at the center of all our endeavors.
 
 As the second-largest transit agency in Minnesota, MVTA serves seven cities in Dakota and Scott counties. Our extensive network includes 25 routes, offering local, express, micro-transit, and event services. Join us in shaping the future of transit, fostering community ties, and delivering innovative solutions. Together, we propel MVTA as the most connected transit agency, transforming the way our communities live, work, and play.
 
 POSITION SNAPSHOT
 Under the supervision of the Connected Vehicle Specialist, this internship offers an opportunity to gain experience and apply your education toward diagnosing and resolving technical issues with vehicle computer hardware, software, various other IT systems, and system administration. A variety of projects will provide exposure and growth in a broad range of IT Systems used at Minnesota Valley Transit Authority (MVTA). The internship work schedule is flexible, not to exceed 32 hours per week.
 
 KEY CONTRIBUTIONS
 
  Serve as a contact for customers seeking technical assistance over the phone, via email, or through the ticketing system.
 
 
  Follow best practices and departmental and team customer service protocol for problem resolution and tracking. Communicate status to customers promptly. Forward customer feedback or suggestions to the appropriate internal team member.
  Assist in system management using MaaS360, PowerShell, vehicle software, and other agency tools.
  Support the IT team in implementing and maintaining hardware, software, and other in-vehicle systems.
  Occasionally travel to remote location(s) and work outside for short periods of time when addressing or troubleshooting IT infrastructure, systems, and software.
 
 
  Assist in the organization of IT resources.
 
 
  Perform special projects as determined by the IT team.
  Assist in updating user and technical documentation. Perform other duties as assigned or as apparent.
 
 
 CORE COMPETENCIES & CREDENTIALS
 
  Student pursuing a degree in Information Technology or related field
  Experience with Microsoft products (Word, Excel, PowerPoint, and Outlook) or equivalent
  Experience with computer hardware (desktop, laptop, and mobile computing devices)
  Valid Minnesota driver’s license
  Knowledge of or interest in expanding vehicle IoT, video surveillance systems, VLU, GPS, and mobile router skills
  Knowledge of or interest in expanding IT infrastructure, transit, and customer-facing technology skills
  Understanding of computer systems, mobile devices, and other technology products
  Aptitude for learning new software tools and products
  Ability to diagnose and resolve basic technical issues
  Customer-oriented and cool-tempered
  Self-starter with excellent follow-through
  Strong interest in IT and enthusiasm to learn
  Ability to prioritize and meet deadlines
 
 
  MVTA offers a collaborative and innovative work environment committed to equity, sustainability, and community service. Even if your skill set doesn’t perfectly align, we value relevant experience, passion for making a positive impact, and a keen willingness to learn!
 
 WORKPLACE ENVIRONMENT
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, which might include but are not limited to remaining stationary for extended periods, occasional movement throughout the department, and occasional transport of objects weighing less than 10 pounds. This position requires the ability to observe and analyze details at close range and communicate to exchange accurate information with others.
 
 This position could work up to 32 hours per week in an office setting; through December 31, 2024, with the possibility to extend into 2025. Must have reliable transportation.
 
 EMPLOYEE ADVANTAGES
 
  Experience: MVTA’s internship program offers invaluable hands-on experience, enhances professional skills, and provides personalized mentoring from experienced professionals to foster skill development.
  Sick and Safe Time: Paid sick and safe time allows you to take necessary time off for health issues or safety concerns, promoting a healthier and more secure workspace.
  Employee Assistance Program: Access support services for personal and professional challenges.
  Free Transit: Ride the MVTA transit system at no cost as an MVTA employee.
 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 MVTA believes in providing equal employment opportunities. MVTA will not violate any law prohibiting discrimination for or against any employee or applicant for employment based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familiar status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, gender identify, status regarding public assistance, genetic information, complaining in good faith to MVTA or public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation. Applicants and employees will be evaluated solely based on their conduct, their compliance with MVTA’s policies, practices, and legitimate expectations, and their performance and experience.



IT Intern, Transit Technology - Minnesota Valley Transit Authority

IT Intern, Transit Technology

You need post-secondary training in a related field, 2+ years in transport, emergency preparedness training, and a CDL. Proficiency in Microsoft Office, supervisory experience, and ADA knowledge are also required.

You will monitor service performance, recommend system improvements, review development plans, coordinate with staff, gather road updates, assist with procedures, address concerns, and support public meetings.

<div>
 MEET MVTA
 At Minnesota Valley Transit Authority (MVTA), we are more than a transit agency; we are the pulse of connected communities, driven by our guiding principles. We prioritize safety for riders, employees, and communities while delivering transformative transportation services that exceed expectations. We strive for eco-friendly practices, foster inclusivity, and fairness with a focus on innovation, uphold the highest standards of integrity and accountability, and remain customer-focused, placing riders at the center of all our endeavors. 
 
 As the second-largest transit agency in Minnesota, MVTA serves seven cities in Dakota and Scott counties. Our extensive network includes 25 routes, offering local, express, micro-transit, and event services. Join us in shaping the future of transit, fostering community ties, and delivering innovative solutions. Together, we propel MVTA as the most connected transit agency, transforming the way our communities live, work, and play. 
 
 POSITION SNAPSHOT
 The Transportation Administrator performs day-to-day and long-range operations of fixed-route, on-demand, and special event transit services. This position is responsible for ensuring the safety and efficiency of services by utilizing various technology platforms. The Transportation Administrator investigates and recommends solutions for safety and performance issues and manages detour and closure notifications, aligning with MVTA’s Strategic Plan. 
 
 This position requires local travel between MVTA locations and the flexibility for after-hour events and on-call duties. 
 
 KEY CONTRIBUTIONS
 <ul>
 <li>Utilize field observations, AVL systems, and surveillance to monitor live service performance, and recommend proactive measures to address operational challenges or needs.</li>
 <li>Recommend improvements or projects for the transportation system, considering economic factors, population trends, land use patterns, and traffic projections.</li>
 <li>Review development plans to assess their impact on the transportation system, evaluate infrastructure needs, and ensure compliance with relevant transportation regulations.</li>
 <li>Assist with coordination of contract staff and ensuring adherence to operational terms, standards, and protocols.</li>
 <li>Partner with external agencies to gather information on road detours, bulletins, and related updates.</li>
 <li>Provide operational and planning direction for all service types, including monitoring road construction and special events.</li>
 <li>Assist with development of standard operating procedures, including guidelines for facility usage, snow reroutes, and layover locations.</li>
 <li>Validate and address customer or stakeholder concerns, offering guidance to service providers when necessary.</li>
 <li>Participate in public meetings or hearings to articulate planning proposals and gather stakeholder insights.</li>
 <li>Generate innovative design concepts for enhancing or creating new transport infrastructure, including junction improvements and pedestrian projects.</li>
 <li>Conduct bus timing tests and route reviews for existing and new services and detours.</li>
 <li>Assist in monitoring procedures related to service detours, ensuring effective communication with providers and internal staff.</li>
 <li>Assist with developing and coordinating operational service-related changes, fostering communication with internal groups.</li> Perform other duties, as assigned.
 </ul>
 
 CORE COMPETENCIES &amp; CREDENTIALS
 <ul>
 <li>Post-secondary training in urban planning, transportation management, business/public administration, or related field.</li>
 <li>2+ years of experience in the transportation industry</li>
 <li>Training and/or certification in transit emergency preparedness and homeland security emergency preparedness</li>
 <li>Federal Transportation Administration reasonable suspicion training or ability to obtain within 90 days</li>
 <li>Foundational knowledge of state and federal Americans with Disabilities Act (ADA) regulations</li>
 <li>Minnesota Class B Commercial Driver’s License (CDL), or ability to obtain</li>
 <li>Proficiency in Microsoft Office Suite</li>
 </ul> 
 
 DESIRABLE COMPETENCIES &amp; SKILLS
 <ul>
 <li>Bachelor’s degree in urban planning, transportation management, business/public administration, or related field</li>
 <li>National Incident Management certification</li>
 <li>Experience with fleet safety management software</li>
 <li>Previous supervisory experience</li>
 </ul> 
 
 MVTA offers a collaborative and innovative work environment with a commitment to equity, sustainability, and community service. Even if your skill set doesn’t perfectly align, we value relevant experience, passion for making a positive impact, and a keen willingness to learn! 
 
 WORKPLACE ENVIRONMENT
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions which might include but are not limited to remaining stationary for extended periods, occasional movement throughout the department, and occasional transport of objects weighing less than 10 pounds. This position requires the ability to observe and analyze details at close range and communicate to exchange accurate information with others. 
 
 Work requires regular site visits to bus garages involving potential exposure to fumes and oil/fluid spots posing fall/slip risks. 
 
 EMPLOYEE ADVANTAGES
 <ul>
 <li>Healthcare: Access to medical, dental, and vision plans to keep you and your family healthy.</li>
 <li>Employee Assistance Program: Access support services for personal and professional challenges.</li>
 <li>Life and Disability Coverage: Gain peace of mind with life and disability benefits, ensuring financial security for you and your loved ones.</li>
 <li>Deferred Compensation: Build a foundation for long-term financial security with the flexibility and control provided by our deferred compensation plan.</li>
 <li>Retirement: MN PERA is a government pension program; employer and employee contributions are mandatory.</li>
 <li>Paid Time Off: Achieve work-life balance with paid holidays, vacation, and sick time.</li>
 <li>Investing in Your Growth: We invest in your professional development through a variety of continuous learning opportunities and programs.</li>
 </ul> 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 MVTA believes in providing equal employment opportunities. MVTA will not violate any law prohibiting discrimination for or against any employee or applicant for employment based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familiar status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, gender identify, status regarding public assistance, genetic information, complaining in good faith to MVTA or public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation. Applicants and employees will be evaluated solely based on their conduct, their compliance with MVTA’s policies, practices, and legitimate expectations, and their performance and experience.
</div>


 MEET MVTA
 At Minnesota Valley Transit Authority (MVTA), we are more than a transit agency; we are the pulse of connected communities, driven by our guiding principles. We prioritize safety for riders, employees, and communities while delivering transformative transportation services that exceed expectations. We strive for eco-friendly practices, foster inclusivity, and fairness with a focus on innovation, uphold the highest standards of integrity and accountability, and remain customer-focused, placing riders at the center of all our endeavors.
 
 As the second-largest transit agency in Minnesota, MVTA serves seven cities in Dakota and Scott counties. Our extensive network includes 25 routes, offering local, express, micro-transit, and event services. Join us in shaping the future of transit, fostering community ties, and delivering innovative solutions. Together, we propel MVTA as the most connected transit agency, transforming the way our communities live, work, and play.
 
 POSITION SNAPSHOT
 The Transportation Administrator performs day-to-day and long-range operations of fixed-route, on-demand, and special event transit services. This position is responsible for ensuring the safety and efficiency of services by utilizing various technology platforms. The Transportation Administrator investigates and recommends solutions for safety and performance issues and manages detour and closure notifications, aligning with MVTA’s Strategic Plan.
 
 This position requires local travel between MVTA locations and the flexibility for after-hour events and on-call duties.
 
 KEY CONTRIBUTIONS
 
  Utilize field observations, AVL systems, and surveillance to monitor live service performance, and recommend proactive measures to address operational challenges or needs.
  Recommend improvements or projects for the transportation system, considering economic factors, population trends, land use patterns, and traffic projections.
  Review development plans to assess their impact on the transportation system, evaluate infrastructure needs, and ensure compliance with relevant transportation regulations.
  Assist with coordination of contract staff and ensuring adherence to operational terms, standards, and protocols.
  Partner with external agencies to gather information on road detours, bulletins, and related updates.
  Provide operational and planning direction for all service types, including monitoring road construction and special events.
  Assist with development of standard operating procedures, including guidelines for facility usage, snow reroutes, and layover locations.
  Validate and address customer or stakeholder concerns, offering guidance to service providers when necessary.
  Participate in public meetings or hearings to articulate planning proposals and gather stakeholder insights.
  Generate innovative design concepts for enhancing or creating new transport infrastructure, including junction improvements and pedestrian projects.
  Conduct bus timing tests and route reviews for existing and new services and detours.
  Assist in monitoring procedures related to service detours, ensuring effective communication with providers and internal staff.
  Assist with developing and coordinating operational service-related changes, fostering communication with internal groups. Perform other duties, as assigned.
 
 
 CORE COMPETENCIES & CREDENTIALS
 
  Post-secondary training in urban planning, transportation management, business/public administration, or related field.
  2+ years of experience in the transportation industry
  Training and/or certification in transit emergency preparedness and homeland security emergency preparedness
  Federal Transportation Administration reasonable suspicion training or ability to obtain within 90 days
  Foundational knowledge of state and federal Americans with Disabilities Act (ADA) regulations
  Minnesota Class B Commercial Driver’s License (CDL), or ability to obtain
  Proficiency in Microsoft Office Suite
 
 
 DESIRABLE COMPETENCIES & SKILLS
 
  Bachelor’s degree in urban planning, transportation management, business/public administration, or related field
  National Incident Management certification
  Experience with fleet safety management software
  Previous supervisory experience
 
 
  MVTA offers a collaborative and innovative work environment with a commitment to equity, sustainability, and community service. Even if your skill set doesn’t perfectly align, we value relevant experience, passion for making a positive impact, and a keen willingness to learn!
 
 WORKPLACE ENVIRONMENT
 Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions which might include but are not limited to remaining stationary for extended periods, occasional movement throughout the department, and occasional transport of objects weighing less than 10 pounds. This position requires the ability to observe and analyze details at close range and communicate to exchange accurate information with others.
 
 Work requires regular site visits to bus garages involving potential exposure to fumes and oil/fluid spots posing fall/slip risks.
 
 EMPLOYEE ADVANTAGES
 
  Healthcare: Access to medical, dental, and vision plans to keep you and your family healthy.
  Employee Assistance Program: Access support services for personal and professional challenges.
  Life and Disability Coverage: Gain peace of mind with life and disability benefits, ensuring financial security for you and your loved ones.
  Deferred Compensation: Build a foundation for long-term financial security with the flexibility and control provided by our deferred compensation plan.
  Retirement: MN PERA is a government pension program; employer and employee contributions are mandatory.
  Paid Time Off: Achieve work-life balance with paid holidays, vacation, and sick time.
  Investing in Your Growth: We invest in your professional development through a variety of continuous learning opportunities and programs.
 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 MVTA believes in providing equal employment opportunities. MVTA will not violate any law prohibiting discrimination for or against any employee or applicant for employment based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familiar status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, gender identify, status regarding public assistance, genetic information, complaining in good faith to MVTA or public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation. Applicants and employees will be evaluated solely based on their conduct, their compliance with MVTA’s policies, practices, and legitimate expectations, and their performance and experience.


Minnesota Valley Transit Authority

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