Nexthink is a leading provider of digital employee experience (DEX) management software that helps organisations monitor, analyse, and improve the IT experiences of their employees. By offering real-time insights into IT performance and user sentiment, Nexthink enables businesses to proactively address issues, optimise IT resources, and enhance overall employee productivity and satisfaction. Their ultimate mission is to transform the workplace by ensuring that employees have a seamless and efficient digital experience. Nexthink’s purpose is to empower organisations to create a more productive and satisfying work environment by delivering the tools needed to manage and improve the digital experiences of their workforce.

Technology

Nexthink

AI-Powered DEX Solution Delivering Unparalleled Visibility Into Issue Detection, Diagnosis, and Remediation

You need a Master's in Business/Admin, 7-10 years in SaaS contract renewals, strong contract law knowledge, excellent negotiation and project management skills, and global team leadership ability.

You will manage global contract renewals, ensuring compliance, efficiency, and alignment with sales teams. You'll lead negotiations, oversee processes, analyze metrics, and mentor your team.

Legal

Business, Operations & Strategy

Madrid

<div>
 Company Description
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has nine offices worldwide. Job Description
 Join our Global Sales Operations team at Nexthink, the leader in Digital Employee Experience.
 The Contract renewal Manager will be responsible for overseeing the renewal process of contracts across multiple regions and business units. This position will ensure that contracts are renewed timely, comply with company policies, and align with business objectives. The individual will collaborate with sales, post-sales, legal, and operational teams to manage and streamline the contract renewal process globally.
 Key Responsibilities:
 1. Contract Renewal Strategy:
 o Develop and implement global strategies for timely and efficient contract renewals.
 o Ensure alignment with business goals, customer satisfaction, and regulatory compliance.
 o Identify opportunities to improve contract renewal processes and enhance operational efficiency.
 2. Contract Lifecycle Management:
 o Oversee the end-to-end contract renewal process, from contract review and negotiation to final execution.
 o Coordinate with legal, sales, and other internal stakeholders to ensure that renewals are in line with company policies, pricing strategies, and client requirements.
 o Maintain comprehensive records and ensure that all contracts are updated and renewed on time.
 3. Stakeholder Collaboration:
 o Align with Sales teams on Customer health and on the best strategy to retain and grow ARR.
 o Collaborate with key internal teams, including post-sales, legal, and operations, to manage contract renewals effectively.
 o Serve as the point of contact for all issues related to contract renewals and ensure all departments are aligned and informed.
 o Act as a liaison between clients and internal teams to address any concerns during the renewal process.
 4. Contract Negotiations:
 o Lead and manage negotiations for contract renewals, ensuring favorable terms for both the company and clients.
 o Resolve any disputes, renegotiate pricing or terms as necessary, and work to maintain strong client relationships.
 o Ensure that the renewal process complies with any legal or regulatory requirements specific to different regions.
 5. Performance Tracking, Forecasting &amp; Reporting:
 o Forecast and report on the progress of contract renewals and ensure all deadlines are met.
 o Analyze key metrics and provide regular updates to senior management on renewal performance, challenges, and opportunities for improvement.
 o Develop and maintain reports to track renewal trends and forecast future renewal activities.
 6. Risk Management:
 o Identify potential risks or challenges that may affect contract renewals and develop strategies to mitigate them.
 o Monitor client satisfaction during the renewal process and address any concerns to ensure retention and minimize churn.
 7. Team Leadership &amp; Development:
 o Lead and manage a global team of contract renewal professionals, ensuring they are well-trained and motivated to achieve their objectives.
 o Foster a collaborative and high-performance culture within the team.
 o Provide mentorship, guidance, and performance feedback to team members. Qualifications
 Master's degree in Business Administration, Contract Management, or a related field.
 <ul>
 <li>At least 7-10 years of experience in contract renewals in Saas environment.</li>
 <li>Strong understanding of contract law, business operations, and the nuances of global contracts.</li>
 <li>Excellent negotiation, communication, and interpersonal skills.</li>
 <li>Strong project management skills and the ability to manage multiple priorities simultaneously.</li>
 <li>Ability to work in a fast-paced environment and handle high volumes of renewals effectively.</li>
 <li>Ability to lead and motivate a global team.</li>
 </ul>
 Key Performance Indicators (KPIs):
 <ul>
 <li>Timeliness of contract renewals.</li>
 <li>Customer satisfaction and retention rates.</li>
 <li>Contract compliance and risk mitigation.</li>
 <li>Cost-effectiveness in contract renewal process.</li>
 </ul> Additional Information
 We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 <ul>
 <li>Permanent Contract and a competitive compensation package (Stock Options also included).</li>
 </ul>
 <ul>
 <li>Amazing centrally located offices near the Bernabeu Stadium.</li>
 </ul>
 <ul>
 <li>Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.</li>
 </ul>
 <ul>
 <li>Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.</li>
 </ul>
 <ul>
 <li>️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.</li>
 </ul>
 <ul>
 <li>Up to 25 EUR per month for a gym subscription.</li>
 </ul>
 <ul>
 <li>Flexible retribution plan for kindergarten &amp; transport tickets.</li>
 </ul>
 <ul>
 <li>‍ Reimbursement of up to 50% of the cost of English &amp; Spanish classes.</li>
 </ul>
 <ul>
 <li>Fresh fruit, cookies, and occasionally some soft drinks as well.</li>
 </ul>
 <ul>
 <li>Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!</li>
 </ul>
 <ul>
 <li>Bonuses for referring successful hires after three months of continuous employment.</li>
 </ul>
 <ul>
 <li>We offer a relocation package to people who are coming from another country.</li>
 </ul>
 Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
</div>


 Company Description
  Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has nine offices worldwide. Job Description
  Join our Global Sales Operations team at Nexthink, the leader in Digital Employee Experience.
 The Contract renewal Manager will be responsible for overseeing the renewal process of contracts across multiple regions and business units. This position will ensure that contracts are renewed timely, comply with company policies, and align with business objectives. The individual will collaborate with sales, post-sales, legal, and operational teams to manage and streamline the contract renewal process globally.
 Key Responsibilities:
 1. Contract Renewal Strategy:
 o Develop and implement global strategies for timely and efficient contract renewals.
 o Ensure alignment with business goals, customer satisfaction, and regulatory compliance.
 o Identify opportunities to improve contract renewal processes and enhance operational efficiency.
 2. Contract Lifecycle Management:
 o Oversee the end-to-end contract renewal process, from contract review and negotiation to final execution.
 o Coordinate with legal, sales, and other internal stakeholders to ensure that renewals are in line with company policies, pricing strategies, and client requirements.
 o Maintain comprehensive records and ensure that all contracts are updated and renewed on time.
 3. Stakeholder Collaboration:
 o Align with Sales teams on Customer health and on the best strategy to retain and grow ARR.
 o Collaborate with key internal teams, including post-sales, legal, and operations, to manage contract renewals effectively.
 o Serve as the point of contact for all issues related to contract renewals and ensure all departments are aligned and informed.
 o Act as a liaison between clients and internal teams to address any concerns during the renewal process.
 4. Contract Negotiations:
 o Lead and manage negotiations for contract renewals, ensuring favorable terms for both the company and clients.
 o Resolve any disputes, renegotiate pricing or terms as necessary, and work to maintain strong client relationships.
 o Ensure that the renewal process complies with any legal or regulatory requirements specific to different regions.
 5. Performance Tracking, Forecasting & Reporting:
 o Forecast and report on the progress of contract renewals and ensure all deadlines are met.
 o Analyze key metrics and provide regular updates to senior management on renewal performance, challenges, and opportunities for improvement.
 o Develop and maintain reports to track renewal trends and forecast future renewal activities.
 6. Risk Management:
 o Identify potential risks or challenges that may affect contract renewals and develop strategies to mitigate them.
 o Monitor client satisfaction during the renewal process and address any concerns to ensure retention and minimize churn.
 7. Team Leadership & Development:
 o Lead and manage a global team of contract renewal professionals, ensuring they are well-trained and motivated to achieve their objectives.
 o Foster a collaborative and high-performance culture within the team.
 o Provide mentorship, guidance, and performance feedback to team members. Qualifications
  Master's degree in Business Administration, Contract Management, or a related field.
 
  At least 7-10 years of experience in contract renewals in Saas environment.
  Strong understanding of contract law, business operations, and the nuances of global contracts.
  Excellent negotiation, communication, and interpersonal skills.
  Strong project management skills and the ability to manage multiple priorities simultaneously.
  Ability to work in a fast-paced environment and handle high volumes of renewals effectively.
  Ability to lead and motivate a global team.
 
 Key Performance Indicators (KPIs):
 
  Timeliness of contract renewals.
  Customer satisfaction and retention rates.
  Contract compliance and risk mitigation.
  Cost-effectiveness in contract renewal process.
  Additional Information
  We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 
  Permanent Contract and a competitive compensation package (Stock Options also included).
 
 
  Amazing centrally located offices near the Bernabeu Stadium.
 
 
  Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
 
 
  Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
 
 
  ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
 
 
  Up to 25 EUR per month for a gym subscription.
 
 
  Flexible retribution plan for kindergarten & transport tickets.
 
 
  ‍ Reimbursement of up to 50% of the cost of English & Spanish classes.
 
 
  Fresh fruit, cookies, and occasionally some soft drinks as well.
 
 
  Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
 
 
  Bonuses for referring successful hires after three months of continuous employment.
 
 
  We offer a relocation package to people who are coming from another country.
 
 Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.


Manager, Contract Renewals - Nexthink

Manager, Contract Renewals

You should have sales experience, a tech-focused background, knowledge in digital experience management, and strong communication skills, plus entrepreneurial mindset and teamwork abilities.

You will qualify leads, demonstrate solutions, manage Proof of Values, facilitate workshops, support enterprise transactions, and conduct partner training, with up to 50% travel in the META/SEA region.

Sales & Business Development

IT & Cybersecurity

Dubai

<div>
 Company Description
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description
 To support the growth of the Nexthink business in the META region, we are looking to expand our Solution Consulting team with a Solution Consultant in Dubai, UAE. As a Solution Consultant, you’ll focus on creating and delivering innovative value propositions to executive audiences by matching Nexthink’s technical capabilities to business outcomes. The primary purpose of the role is to drive pre-sales activities in the local territory to achieve the company’s target sales revenue and growth.
 Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.
 The role:
 <ul>
 <li>Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.</li>
 <li>Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome.</li>
 <li>Conduct and manage Proof of Values.</li>
 <li>Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.</li>
 <li>Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and client management skills.</li>
 <li>Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.</li>
 <li>Participate as a speaker in key company events and other marketing-related activities.</li>
 <li>Become a thought leader both internally and externally around driving business value with Nexthink.</li>
 <li>Run Partner training workshops to ensure the technical teams of our Partners are knowledgeable in the solution.</li>
 <li>This is a field-based role and will require up to 50% of travelling, mostly within the META/SEA region.</li>
 </ul> Qualifications 
 <ul>
 <li>Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.</li>
 <li>Proven experience as a key technical resource leading the introduction of new technology into a new market.</li>
 <li>Experience in one or more of the following areas:</li>
 </ul>
 <ul>
 <li>Digital Experience Management or similar end-user experience driven functions</li>
 <li>Workplace, End User or Desktop Services and management of these</li>
 <li>Virtualisation, Cloud, Win10, O365 and other Migration-, Release- or Change related projects</li>
 <li>The ITIL framework, Service Lifecycle and other quality of service-related disciplines</li>
 </ul>
 <ul>
 <li>Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.</li>
 <li>Entrepreneurial mindset that enables you to work independently with little guidance.</li>
 <li>Technologically savvy and able to learn Nexthink products, services, technologies and business quickly.</li>
 <li>Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.</li>
 <li>Team player, able to thrive in finding solutions in a dynamic work environment.</li>
 <li> Technical knowledge of the Nexthink platform is a big plus.</li>
 </ul> Additional Information
 We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 <ul>
 <li>Permanent position and a competitive compensation package (Stock Options also included).</li>
 <li>Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.</li>
 <li>️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.</li>
 <li>Hybrid work model.</li>
 <li>Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.</li>
 <li>Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.</li>
 <li>Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.</li>
 <li>Bonuses for referring successful hires after three months of continuous employment.</li>
 </ul>
</div>


 Company Description
  Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description
  To support the growth of the Nexthink business in the META region, we are looking to expand our Solution Consulting team with a Solution Consultant in Dubai, UAE. As a Solution Consultant, you’ll focus on creating and delivering innovative value propositions to executive audiences by matching Nexthink’s technical capabilities to business outcomes. The primary purpose of the role is to drive pre-sales activities in the local territory to achieve the company’s target sales revenue and growth.
  Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.
  The role:
 
  Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
  Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome.
  Conduct and manage Proof of Values.
  Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
  Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and client management skills.
  Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
  Participate as a speaker in key company events and other marketing-related activities.
  Become a thought leader both internally and externally around driving business value with Nexthink.
  Run Partner training workshops to ensure the technical teams of our Partners are knowledgeable in the solution.
  This is a field-based role and will require up to 50% of travelling, mostly within the META/SEA region.
   Qualifications
 
  Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
  Proven experience as a key technical resource leading the introduction of new technology into a new market.
  Experience in one or more of the following areas:
 
 
  Digital Experience Management or similar end-user experience driven functions
  Workplace, End User or Desktop Services and management of these
  Virtualisation, Cloud, Win10, O365 and other Migration-, Release- or Change related projects
  The ITIL framework, Service Lifecycle and other quality of service-related disciplines
 
 
  Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
  Entrepreneurial mindset that enables you to work independently with little guidance.
  Technologically savvy and able to learn Nexthink products, services, technologies and business quickly.
  Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.
  Team player, able to thrive in finding solutions in a dynamic work environment.
   Technical knowledge of the Nexthink platform is a big plus.
   Additional Information
  We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 
  Permanent position and a competitive compensation package (Stock Options also included).
  Health insurance coverage for you and eligible dependents, including dental, vision, and alternative medicine options, with 100% coverage of healthcare premiums.
  ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
  Hybrid work model.
  Free access to professional training platforms to explore your interests and enhance your skills, ensuring continuous growth and success in your role.
  Family benefits, including 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months, and 6 weeks of fully paid leave for secondary caregivers.
  Up to $750 USD/year for gym membership reimbursement, supporting your journey towards a balanced and healthy lifestyle.
  Bonuses for referring successful hires after three months of continuous employment.
 


Solution Consultant (Pre-sales) - Nexthink

Solution Consultant (Pre-sales)

You need 1+ years in Marketo or similar, experience with CRM (Salesforce preferred), strong project management skills, attention to detail, excellent communication, and a growth mindset.

You will optimize nurture programs, analyze campaign performance, consult on best practices, manage high-volume requests, troubleshoot issues, and enable team members on platform processes.

Marketing

<div>
 Company Description
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description
 Nexthink is looking for a Marketing Operations Associate to build out and support the customer journey. As a member of the Go-to-Market Operations Team, you will work closely with the Marketing teams to build and monitor programs in various GTM tools to include Marketo &amp; Outreach, evaluate success and identify areas for improvement, and ensure compliance in our marketing efforts. This position offers the opportunity to partner with a supportive, fun-loving, and talented team of professionals with expertise in various GTM platforms.
 Main functions:
 <ul>
 <li>Partner with teams to build and optimize nurture programs, emails, social media, landing pages, and sequences</li>
 <li>Build reporting and analytics to provide insight into program health, email deliverability, and A/B testing</li>
 <li>Proactively identify gaps and opportunities in campaign plans for optimization</li>
 <li>Consult with teams on campaign build best practices and segmentation</li>
 <li>Handle high volume requests each week while delivering high-quality work</li>
 <li>Be a resource internally to help troubleshoot obstacles</li>
 <li>Partner with broader GTM Ops team on Marketo &amp; Outreach maintenance and development</li>
 <li>QA work done by team members</li>
 <li>Enable marketing team members on the process for requesting program builds within our platforms and the best platform to leverage based on their need</li>
 </ul>
 #LI-Hybrid Qualifications 
 <ul>
 <li>The ability to manage multiple projects with strong attention to detail</li>
 <li>Ability to work in various RevTech platforms</li>
 <li>A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints</li>
 <li>A growth mindset</li>
 <li>An ability to create and follow process specifications, including detailed QA</li>
 <li> 1+ years of experience working with Marketo or other Marketing Automation Platforms</li>
 <li>Experience working with CRM system (Salesforce preferred)</li>
 <li>Excellent verbal and written communication</li>
 <li> Fluency in English (both spoken and written)</li>
 </ul> Additional Information
 We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.
</div>


 Company Description
  Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description
  Nexthink is looking for a Marketing Operations Associate to build out and support the customer journey. As a member of the Go-to-Market Operations Team, you will work closely with the Marketing teams to build and monitor programs in various GTM tools to include Marketo & Outreach, evaluate success and identify areas for improvement, and ensure compliance in our marketing efforts. This position offers the opportunity to partner with a supportive, fun-loving, and talented team of professionals with expertise in various GTM platforms.
  Main functions:
 
  Partner with teams to build and optimize nurture programs, emails, social media, landing pages, and sequences
  Build reporting and analytics to provide insight into program health, email deliverability, and A/B testing
  Proactively identify gaps and opportunities in campaign plans for optimization
  Consult with teams on campaign build best practices and segmentation
  Handle high volume requests each week while delivering high-quality work
  Be a resource internally to help troubleshoot obstacles
  Partner with broader GTM Ops team on Marketo & Outreach maintenance and development
  QA work done by team members
  Enable marketing team members on the process for requesting program builds within our platforms and the best platform to leverage based on their need
 
  #LI-Hybrid Qualifications
 
  The ability to manage multiple projects with strong attention to detail
  Ability to work in various RevTech platforms
  A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints
  A growth mindset
  An ability to create and follow process specifications, including detailed QA
   1+ years of experience working with Marketo or other Marketing Automation Platforms
  Experience working with CRM system (Salesforce preferred)
  Excellent verbal and written communication
   Fluency in English (both spoken and written)
   Additional Information
  We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.



Marketing Operations Associate - Nexthink

Marketing Operations Associate

You need deep knowledge of end-user computing, Windows OS, SCCM, AD, Intune, and PowerShell, with 5+ years in a similar role, an entrepreneurial spirit, and professional English skills.

You will develop content strategies and use cases for remote actions, promote them to partners, ensure customer value through feedback, and serve as an automation expert.

<div>
 Company Description
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
 #LI-Hybrid Job Description
 As Product Manager, you will be responsible for enhancing our capabilities to execute scripts on devices, helping our customers to automate IT troubleshooting, fixing IT issues, key IT processes, and service requests.
 You will be part of the automation and remediation team of product managers, whose mission is to save time and money for IT teams and increase the productivity of millions of employees worldwide by solving problems before impacting employees. By doing that, you will play an essential role in Nexthink's core value proposition.
 Responsibilities:
 <ul>
 <li>Based on customer feedback and personal experience, elaborate content strategy and develop use cases to ensure remote actions create maximum customer value.</li>
 <li>Advertise to Nexthink partners, sales engineers, and consultants about new remote actions.</li>
 <li>Increase product stickiness and customer value by providing remote actions that help them solve most of their challenges.</li>
 <li>Confirm remote actions’ values with customers and Nexthink’s fields based on a constant feedback loop and customer implementation.</li>
 <li>Be the subject matter specialist and evangelist for automation internally and externally.</li>
 </ul> Qualifications 
 <ul>
 <li>Deep End user computing knowledge of how IT works in enterprise-size companies. Knowledge and experience in automating IT is a plus.</li>
 <li>Deep understanding of the Windows operating system and related technology stack, including SCCM, Active Directory, Intune, OMS, and PowerShell.</li>
 <li>5+ years as Workplace Architect, Build Architect or a similar role in a large IT organization.</li>
 <li>Demonstrated ability to achieve goals in an innovative, fast-paced environment while building extensible and scalable solutions.</li>
 <li>Entrepreneurial spirit.</li>
 <li>You are enthusiastic about working in an international, collaborative, fast-paced environment and learning new technologies.</li>
 <li>Professional-level English, spoken and written.</li>
 </ul> Additional Information
 We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 <ul>
 <li>Permanent Contract and a competitive compensation package (Stock Options also included).</li>
 <li>Amazing location in Cannon Street, not far from St. Paul's Cathedral.</li>
 <li>Hybrid work model balancing office and remote work, fostering effective onboarding and team connections for new hires.</li>
 <li>️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.</li>
 <li>Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection.</li>
 <li>Pension contribution of 12% (6 % from the employee and 6% from the employer).</li>
 <li>Free access to professional training platforms to explore your interests and enhance your skills.</li>
 <li>16 weeks of fully paid leave for primary caregivers, 6 weeks for secondary caregivers, and Kiddivouchers to ease childcare expenses.</li>
 <li>50% reimbursement on public transportation fees, up to a maximum of 1,250£ gross/year.</li>
 <li>Reimbursement of up to £40 for gym and fitness memberships monthly.</li>
 <li>Bonuses for referring successful hires after three months of continuous employment.</li>
 </ul>
 Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
</div>


 Company Description
  Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
 #LI-Hybrid Job Description
  As Product Manager, you will be responsible for enhancing our capabilities to execute scripts on devices, helping our customers to automate IT troubleshooting, fixing IT issues, key IT processes, and service requests.
 You will be part of the automation and remediation team of product managers, whose mission is to save time and money for IT teams and increase the productivity of millions of employees worldwide by solving problems before impacting employees. By doing that, you will play an essential role in Nexthink's core value proposition.
 Responsibilities:
 
  Based on customer feedback and personal experience, elaborate content strategy and develop use cases to ensure remote actions create maximum customer value.
  Advertise to Nexthink partners, sales engineers, and consultants about new remote actions.
  Increase product stickiness and customer value by providing remote actions that help them solve most of their challenges.
  Confirm remote actions’ values with customers and Nexthink’s fields based on a constant feedback loop and customer implementation.
  Be the subject matter specialist and evangelist for automation internally and externally.
   Qualifications
 
  Deep End user computing knowledge of how IT works in enterprise-size companies. Knowledge and experience in automating IT is a plus.
  Deep understanding of the Windows operating system and related technology stack, including SCCM, Active Directory, Intune, OMS, and PowerShell.
  5+ years as Workplace Architect, Build Architect or a similar role in a large IT organization.
  Demonstrated ability to achieve goals in an innovative, fast-paced environment while building extensible and scalable solutions.
  Entrepreneurial spirit.
  You are enthusiastic about working in an international, collaborative, fast-paced environment and learning new technologies.
  Professional-level English, spoken and written.
   Additional Information
  We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 
  Permanent Contract and a competitive compensation package (Stock Options also included).
  Amazing location in Cannon Street, not far from St. Paul's Cathedral.
  Hybrid work model balancing office and remote work, fostering effective onboarding and team connections for new hires.
  ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
  Fully covered private health insurance for you and your family, life insurance plans, and Medicash Solo Level 2, ensuring comprehensive protection.
  Pension contribution of 12% (6 % from the employee and 6% from the employer).
  Free access to professional training platforms to explore your interests and enhance your skills.
  16 weeks of fully paid leave for primary caregivers, 6 weeks for secondary caregivers, and Kiddivouchers to ease childcare expenses.
  50% reimbursement on public transportation fees, up to a maximum of 1,250£ gross/year.
  Reimbursement of up to £40 for gym and fitness memberships monthly.
  Bonuses for referring successful hires after three months of continuous employment.
 
  Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.


Product Manager - Nexthink

Product Manager

You must be a UK Solicitor with 10+ years PQE, experienced in enterprise software licensing, and familiar with privacy regulations. Strong communication skills and autonomous work ability are essential.

You will draft and negotiate agreements, partner with sales teams, develop documentation for new products, deliver training, anticipate legal issues, and enhance Legal Operations efficiency.

London

<div>
 Company Description
 Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. Job Description
 Reporting to the Head of Legal, EMEA, the Senior Legal Counsel will:
 <ul>
 <li>Draft and negotiate agreements and documentation for sales and revenue transactions, principally enterprise cloud services/SaaS, license and services agreements;</li>
 <li>Partner with the sales teams in closing deals with our customers and partners, with the ability to manage multiple projects under deadline pressure;</li>
 <li>Develop and negotiate partner program agreements and documentation, for various channels including Reseller, Distribution, MSP and Teaming, among others;</li>
 <li>Develop documentation and form agreements to adapt to new products, services and changes in commercial relationships or programs;</li>
 <li>Participate in preparing and presenting training materials and sessions;</li>
 <li>Contribute to team on anticipating issues and estimating risks strategically, and identifying proactive solutions that will eliminate or mitigate risks;</li>
 <li>Assist with the management of Legal Operations and implementing tools to maximize efficiency of the Legal Team.</li>
 </ul> Qualifications 
 <ul>
 <li>UK Solicitor with 10+ years PQE; dual qualification with Switzerland, U.S., France or Germany is an advantage;</li>
 <li>Substantial experience in the enterprise software licensing industry (with expertise in various licensing models, products and services); including experience with enterprise transactions, on-premises licensing, cloud/SaaS offerings, OEM, open source software and software development practices;</li>
 <li>Prior experience with software and cloud reselling and channel models deal structures and documentation;</li>
 <li>Experience working closely and effectively with sales teams in deadline-driven environments, and effectively managing quarter-end and year-end responsibilities;</li>
 <li>Excellent understanding of regulatory issues impacting global software company, in particular domestic and international privacy and data protection standards (including handling security questionnaires from customers and negotiating DPAs, as applicable);</li>
 <li>Ability to quickly grasp business objectives, prioritize and organize work autonomously;</li>
 <li>Ability to develop a thorough understanding of company products and services;</li>
 <li>Strong ethical practice and commitment to professional responsibility;</li>
 <li>Excellent oral communication and writing skills in English; additional languages are a plus (in particular French and/or German); and</li>
 <li>Excellent user of Microsoft Office Suite (Word, Excel and PowerPoint), experience with SharePoint and Salesforce would be a plus.</li>
 </ul> Additional Information
 We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.
</div>


 Company Description
  Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. Job Description
  Reporting to the Head of Legal, EMEA, the Senior Legal Counsel will:
 
  Draft and negotiate agreements and documentation for sales and revenue transactions, principally enterprise cloud services/SaaS, license and services agreements;
  Partner with the sales teams in closing deals with our customers and partners, with the ability to manage multiple projects under deadline pressure;
  Develop and negotiate partner program agreements and documentation, for various channels including Reseller, Distribution, MSP and Teaming, among others;
  Develop documentation and form agreements to adapt to new products, services and changes in commercial relationships or programs;
  Participate in preparing and presenting training materials and sessions;
  Contribute to team on anticipating issues and estimating risks strategically, and identifying proactive solutions that will eliminate or mitigate risks;
  Assist with the management of Legal Operations and implementing tools to maximize efficiency of the Legal Team.
   Qualifications
 
  UK Solicitor with 10+ years PQE; dual qualification with Switzerland, U.S., France or Germany is an advantage;
  Substantial experience in the enterprise software licensing industry (with expertise in various licensing models, products and services); including experience with enterprise transactions, on-premises licensing, cloud/SaaS offerings, OEM, open source software and software development practices;
  Prior experience with software and cloud reselling and channel models deal structures and documentation;
  Experience working closely and effectively with sales teams in deadline-driven environments, and effectively managing quarter-end and year-end responsibilities;
  Excellent understanding of regulatory issues impacting global software company, in particular domestic and international privacy and data protection standards (including handling security questionnaires from customers and negotiating DPAs, as applicable);
  Ability to quickly grasp business objectives, prioritize and organize work autonomously;
  Ability to develop a thorough understanding of company products and services;
  Strong ethical practice and commitment to professional responsibility;
  Excellent oral communication and writing skills in English; additional languages are a plus (in particular French and/or German); and
  Excellent user of Microsoft Office Suite (Word, Excel and PowerPoint), experience with SharePoint and Salesforce would be a plus.
   Additional Information
  We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.


Nexthink

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