NH Hotels is a global hotel chain that operates a wide range of hotels, offering premium hospitality services across Europe, the Americas, and Africa. Known for their modern design, comfort, and attention to detail, NH Hotels provides guests with excellent accommodation, dining, and event facilities tailored to both business and leisure travellers. The company focuses on delivering exceptional experiences with a strong emphasis on customer satisfaction and sustainability. NH Hotels' ultimate mission is to become a leader in the global hospitality industry by offering high-quality, personalised service. Their purpose is to create memorable stays for guests while contributing to a more sustainable future in travel and hospitality.

Travel & Leisure

NH Hotels

You need flexibility for evening/weekend shifts, a passion for service, preferably 5-star housekeeping experience, and strong English skills; Dutch is a plus.

You will provide evening turndown service, refresh rooms meticulously, and maintain organization with attention to detail to ensure a welcoming atmosphere for guests.

Hospitality & Retail

Facilities Management

Amsterdam

<div>
 What your journey at Krasnapolsky will look like day-to-day
 We are looking for a guest oriented, hospitable Turndown Attendant. You will be in charge of providing the turndown service for the hotel rooms. Refreshing and preparing the rooms for the evening is what your main responsibility will be. Working organized and with an eye for detail is what makes you stand out.
 Where your journey will take place
 The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.
 Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa &amp; Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served. 
 
 What we wish you will bring with you
 <ul>
 <li>Flexibility to work evening and weekend shifts;</li>
 <li>Passion for delivering great service and quality;</li>
 <li>Experience within Housekeeping in a 5-star hotel is a plus;</li>
 <li>Excellent communication skills and proficiency in the English language, Dutch is a plus.</li>
 </ul> 
 
 Some extras to make the journey exceptional
 At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:
 <ul>
 <li>Salary based on scale 3 of the Horeca CLA and your experiences.</li>
 <li>Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.</li>
 <li>Special team member rates in more than 500 hotels within the Minor Hotel Group.</li>
 <li>A great discount of 50% on the F&amp;B concepts of 16 luxury hotels in Amsterdam.</li>
 <li>Friends &amp; Family rate; spoil your friends with discounted rates in our hotels all over the world.</li>
 <li>An ‘experience stay’ at Anantara Grand Hotel Krasnapolsky Amsterdam.</li>
 <li>Our University offers excellent training and (international) development opportunities.</li>
 <li>Great growth opportunities: all employees from the Minor Hotel Group have priority on internal vacancies worldwide!</li>
 <li>Management programs to support your way to the top</li>
 <li>We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city</li>
 </ul>
 Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com
 Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.
</div>


 What your journey at Krasnapolsky will look like day-to-day
 We are looking for a guest oriented, hospitable Turndown Attendant. You will be in charge of providing the turndown service for the hotel rooms. Refreshing and preparing the rooms for the evening is what your main responsibility will be. Working organized and with an eye for detail is what makes you stand out.
  Where your journey will take place
 The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.
 Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa & Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.
 
  What we wish you will bring with you
 
  Flexibility to work evening and weekend shifts;
  Passion for delivering great service and quality;
  Experience within Housekeeping in a 5-star hotel is a plus;
  Excellent communication skills and proficiency in the English language, Dutch is a plus.
 
 
  Some extras to make the journey exceptional
 At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:
 
  Salary based on scale 3 of the Horeca CLA and your experiences.
  Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.
  Special team member rates in more than 500 hotels within the Minor Hotel Group.
  A great discount of 50% on the F&B concepts of 16 luxury hotels in Amsterdam.
  Friends & Family rate; spoil your friends with discounted rates in our hotels all over the world.
  An ‘experience stay’ at Anantara Grand Hotel Krasnapolsky Amsterdam.
  Our University offers excellent training and (international) development opportunities.
  Great growth opportunities: all employees from the Minor Hotel Group have priority on internal vacancies worldwide!
  Management programs to support your way to the top
  We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city
 
 Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com
 Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.


Turndown Employee | Fulltime | Anantara Grand Hotel Krasnapolsky Amsterdam - NH Hotels

Turndown Employee | Fulltime | Anantara Grand Hotel Krasnapolsky Amsterdam

You should have 1+ year as a waiter/waitress, strong teamwork skills, active listening, great guest interaction, fluency in English (Dutch preferred), and a positive attitude. Living in Amsterdam is a plus.

You will greet guests, present menus, take and serve orders, make suggestions, arrange table settings, and handle payments while ensuring excellent guest service throughout.

Customer Relations

<div>
 Selva - "Another name for the Amazon, the lungs of the earth"
 We are looking for a skilled and friendly person to join our team. As a waiter/ waitress, you play a big role in creating and providing the best guest experience. Your goal will be to exceed guest expectations. You will be responsible for taking orders and serving food and drinks to our guests. By storytelling and passion, you will play an important role in creating great guest experiences.
 Are you a friendly waiter/ waitress looking for a challenging job opportunity? Inspired by tropical and Latin American cuisine, Selva is relatively new restaurant concept on the 24th floor of nhow Amsterdam hotel. This rooftop restaurant was opened in September 2023, has 130 seats and is overlooking Amsterdam. Together with the Restaurant Manager, Assistant Manager and the international team of 20+ colleagues, and complemented by the amazing views, you will have this great opportunity to be a part of this trendy and cool restaurant concept and create the nhow experiences our guests hope for.
 What are you going to do?
 At Selva, we literally lift our guests; we bring them to a higher place to escape the busy streets of Amsterdam and let them emerge in a colorful and lush environment. Therefore, it is important that our waiting brigade facilitates a place for them to connect and interact with others whilst enjoying food, drinks, and views that stimulate their taste buds, eyes, and ears. In short: we offer a place where they will leave with only one wish. The desire to come back soon! Please keep in mind that Selva is currently only open in the evenings.
 <ul>
 <li>You will be responsible for:</li>
 <li>Providing excellent guest service;</li>
 <li>Greeting guests and presenting menus;</li>
 <li>Making suggestions based on their preferences;</li>
 <li>Taking and serving food/drinks orders;</li>
 <li>Up selling when appropriate;</li>
 <li>Arranging table settings;</li>
 <li>Delivering checks and collecting payments.</li>
 </ul>
 What's in it for us?
 <ul>
 <li>At least 1 year of experience as a waiter/ waitress, ideally in a destination restaurant;</li>
 <li>Proven experience as a team player;</li>
 <li>Ability to actively listen;</li>
 <li>Creating happy guests comes naturally to you;</li>
 <li>Excellent command of English language, Dutch is an advantage;</li>
 <li>You will be finishing late (between 00-01) and you must be able to get home easily at these hours (living in Amsterdam is preferred);</li>
 <li>Pleasant, positive, and open attitude.</li>
 <li>https://youtube.com/shorts/xO60RsfRomI</li>
 </ul>
 What's in it for you?
 <ul>
 <li>Free online &amp; offline training organized by our own University;</li>
 <li>End of year bonus (up to 100% of monthly gross salary) &amp; refer-a-friend bonus (500 EUR);</li>
 <li>Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&amp;B outlets, and Friends &amp; Family discount up to 25%. Various discounts in (web)shops;</li>
 <li>Travel allowance of €0.23 per km, up to 30 km distance from work each way;</li>
 <li>Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;</li>
 <li>Team building events, trips and holiday parties;</li>
 <li>The opportunity to grow within our company worldwide;</li>
 <li>Salary based on your experiences, as per Horeca CLA scale 3, ranging between €2.252 - €2.433.</li>
 <li>https://youtube.com/shorts/xO60RsfRomI</li>
 </ul>
 
 Minor Hotels Europe &amp; Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons &amp; personal abilities.
</div>


 Selva - "Another name for the Amazon, the lungs of the earth"
 We are looking for a skilled and friendly person to join our team. As a waiter/ waitress, you play a big role in creating and providing the best guest experience. Your goal will be to exceed guest expectations. You will be responsible for taking orders and serving food and drinks to our guests. By storytelling and passion, you will play an important role in creating great guest experiences.
 Are you a friendly waiter/ waitress looking for a challenging job opportunity? Inspired by tropical and Latin American cuisine, Selva is relatively new restaurant concept on the 24th floor of nhow Amsterdam hotel. This rooftop restaurant was opened in September 2023, has 130 seats and is overlooking Amsterdam. Together with the Restaurant Manager, Assistant Manager and the international team of 20+ colleagues, and complemented by the amazing views, you will have this great opportunity to be a part of this trendy and cool restaurant concept and create the nhow experiences our guests hope for.
  What are you going to do?
 At Selva, we literally lift our guests; we bring them to a higher place to escape the busy streets of Amsterdam and let them emerge in a colorful and lush environment. Therefore, it is important that our waiting brigade facilitates a place for them to connect and interact with others whilst enjoying food, drinks, and views that stimulate their taste buds, eyes, and ears. In short: we offer a place where they will leave with only one wish. The desire to come back soon! Please keep in mind that Selva is currently only open in the evenings.
 
  You will be responsible for:
  Providing excellent guest service;
  Greeting guests and presenting menus;
  Making suggestions based on their preferences;
  Taking and serving food/drinks orders;
  Up selling when appropriate;
  Arranging table settings;
  Delivering checks and collecting payments.
 
  What's in it for us?
 
  At least 1 year of experience as a waiter/ waitress, ideally in a destination restaurant;
  Proven experience as a team player;
  Ability to actively listen;
  Creating happy guests comes naturally to you;
  Excellent command of English language, Dutch is an advantage;
  You will be finishing late (between 00-01) and you must be able to get home easily at these hours (living in Amsterdam is preferred);
  Pleasant, positive, and open attitude.
  https://youtube.com/shorts/xO60RsfRomI
 
  What's in it for you?
 
  Free online & offline training organized by our own University;
  End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
  Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
  Travel allowance of €0.23 per km, up to 30 km distance from work each way;
  Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
  Team building events, trips and holiday parties;
  The opportunity to grow within our company worldwide;
  Salary based on your experiences, as per Horeca CLA scale 3, ranging between €2.252 - €2.433.
  https://youtube.com/shorts/xO60RsfRomI
 
 
  Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.


Waiter / Waitress | 0-hours | Selva | nhow Amsterdam RAI - NH Hotels

Waiter / Waitress | 0-hours | Selva | nhow Amsterdam RAI

You must deliver an extraordinary guest experience, be detail-oriented, flexible with evening shifts, and speak Dutch/English while thriving in a multicultural team or independently.

You will ensure a clean and welcoming environment by maintaining public areas, transporting linen, and providing turndown service, all while delivering exceptional guest experiences.

<div>
 Opposite Amsterdam Central Station, the NH Collection Amsterdam Barbizon Palace hotel is right in the center of Amsterdam. The building itself is a highlight too, with beautiful architecture, and 268 bedrooms spread across over 19 buildings from the 17th-century houses. Our five-star hotel has all possible facilities under one roof. A real showpiece is our fine dining restaurant, Vermeer. It's one of 2 places you can dine, plus there's our exquisite Bottles &amp; Jars Bar in addition to various meeting and event facilities such as the monumental 15th-century chapel Olofskapel. We see ourselves as a real learning company with a passionate team, who is happy to pass on their knowledge of hospitality and sense of luxury to new colleagues. We are always looking for colleagues who want to be part of our family and are ready for a "new" beginning at the "oldest" location in Amsterdam!
 ''A pleasant working environment is important in our hotel. At NH Collection Barbizon Palace you work together with the team to make sure the guest has an extraordinary stay. Teamwork makes the dream work." - Lara, Food and Beverage Employee
 What’s in it for you?
 <ul>
 <li>Free online &amp; offline training organized by our own University.</li>
 <li>End of year bonus (up to 100% of monthly gross salary) &amp; refer-a-friend bonus (500 EUR).</li>
 <li>Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&amp;B outlets, and Friends &amp; Family discount up to 25%. Various discounts in (web)shops.</li>
 <li>Team building events, trips and holiday parties.</li>
 <li>The opportunity to grow within our company worldwide.</li>
 <li>Salary based on your experiences starting from Horeca CLA scale 2.</li>
 </ul>
 What’s in it for us?
 <ul>
 <li>Your goal is to give every guest an “Extraordinary” experience;</li>
 <li>You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;</li>
 <li>You are a hard worker with an eye for detail and see a challenge in every situation;</li>
 <li>You are flexible regarding working days, you are available to work in the evenings.</li>
 <li>You speak and understand Dutch and/or English and you enjoy working in a (multicultural) team as well as independently.</li>
 </ul>
 What are you going to do? As a Public Area Attendant you perform support activities include household activities such as cleaning up waste in the hotel rooms, making sure that the public areas look neat, and keeping the corridors and toilets clean. As a Public Area Attendant, you are also responsible for linen transport and the turndown service. In short, a flexible position where you can be deployed in various areas.
 Are you looking for a new challenge? Apply now!
 Minor Hotels Europe &amp; Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons &amp; personal abilities.
</div>


 Opposite Amsterdam Central Station, the NH Collection Amsterdam Barbizon Palace hotel is right in the center of Amsterdam. The building itself is a highlight too, with beautiful architecture, and 268 bedrooms spread across over 19 buildings from the 17th-century houses. Our five-star hotel has all possible facilities under one roof. A real showpiece is our fine dining restaurant, Vermeer. It's one of 2 places you can dine, plus there's our exquisite Bottles & Jars Bar in addition to various meeting and event facilities such as the monumental 15th-century chapel Olofskapel. We see ourselves as a real learning company with a passionate team, who is happy to pass on their knowledge of hospitality and sense of luxury to new colleagues. We are always looking for colleagues who want to be part of our family and are ready for a "new" beginning at the "oldest" location in Amsterdam!
  ''A pleasant working environment is important in our hotel. At NH Collection Barbizon Palace you work together with the team to make sure the guest has an extraordinary stay. Teamwork makes the dream work." - Lara, Food and Beverage Employee
  What’s in it for you?
 
  Free online & offline training organized by our own University.
  End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
  Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
  Team building events, trips and holiday parties.
  The opportunity to grow within our company worldwide.
  Salary based on your experiences starting from Horeca CLA scale 2.
 
  What’s in it for us?
 
  Your goal is to give every guest an “Extraordinary” experience;
  You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
  You are a hard worker with an eye for detail and see a challenge in every situation;
  You are flexible regarding working days, you are available to work in the evenings.
  You speak and understand Dutch and/or English and you enjoy working in a (multicultural) team as well as independently.
 
  What are you going to do? As a Public Area Attendant you perform support activities include household activities such as cleaning up waste in the hotel rooms, making sure that the public areas look neat, and keeping the corridors and toilets clean. As a Public Area Attendant, you are also responsible for linen transport and the turndown service. In short, a flexible position where you can be deployed in various areas.
  Are you looking for a new challenge? Apply now!
  Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.


Public Area Attendant | Fulltime | NH Collection Amsterdam Barbizon Palace - NH Hotels

Public Area Attendant | Fulltime | NH Collection Amsterdam Barbizon Palace

You must have 2+ years in a high-volume front office role, excellent problem-solving skills, strong guest focus, detail orientation, flexibility in hours, and proficiency in English; Dutch is a plus.

You will manage daily front office operations, resolve guest complaints, coordinate with departments, monitor KPIs, assist with check-ins/check-outs, and improve service efficiency and satisfaction.

<div>
 What your journey at Krasnapolsky will look like day-to-day
 We are looking for an Assistant Front Office Manager who can maintain the overview at all times with the highest standards of service and guest satisfaction. In this role, you'll oversee all check-ins, check-outs, and guest interactions. As Assistant Front Office Manager you are responsible for leading, coaching, training and motivating your team. In addition, you know how to approach guests and through your authenticity you give each guest a unique feeling by creating Authentic Luxury moments.
 Your main responsibilities are;
 <ul>
 <li>Ensuring smooth daily operations of the Front Office;</li>
 <li>Handling guest complaints and resolving issues;</li>
 <li>Coordinating with other hotel departments to ensure guest satisfaction;</li>
 <li>Monitoring KPI’s and making adjustments when necessary;</li>
 <li>Assisting guests with check-in and check-out procedures;</li>
 <li>Maintaining accurate records of front office operations, transactions and inventories;</li>
 <li>Implementing policies and procedures to improve front Office efficiency and customer service;</li>
 </ul>
 <ul>
 <li>Take every opportunity to improve the guest satisfaction and walk the extra mile;</li>
 <li>Contact for all the guests during major events in regards to arrival, stay and departure;</li>
 <li>Controlling turnover, costs and other financial aspects.</li>
 </ul>
 
 Where your journey will take place
 The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.
 Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa &amp; Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.
 
 What we wish you will bring with you 
 <ul>
 <li>Proven Front Office skills in an upscale and high volume environment with at least 2 years of experience in a similar role;</li>
 <li>A natural “drive” to get to know people and to exceed expectations;</li>
 <li>Problem-solving and conflict resolution expertise;</li>
 <li>Guest-oriented, affinity with planning and organizing and eye for details;</li>
 <li>Ability to thrive in a fast-paced, dynamic work environment with an hands-on mentality;</li>
 <li>Flexibility to work evenings, weekends, and holidays as needed;</li>
 <li>Excellent communication skills and proficiency in the English language, Dutch is a plus.</li>
 </ul>
 
 Some extras to make the journey exceptional
 At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:
 <ul>
 <li>Salary based on scale 8 of the Horeca CLA and your experiences.</li>
 <li>Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.</li>
 <li>Special team member rates in more than 500 hotels within the Minor Hotel Group.</li>
 <li>A great discount of 50% on the F&amp;B concepts of 16 luxury hotels in Amsterdam.</li>
 <li>Friends &amp; Family rate; spoil your friends with discounted rates in our hotels all over the world.</li>
 <li>An ‘experience stay’ at Anantara Grand Hotel Krasnapolsky Amsterdam.</li>
 <li>Our University offers excellent training and (international) development opportunities.</li>
 <li>Great growth opportunities: all employees from the Minor Hotel Group have priority on internal vacancies worldwide!</li>
 <li>Management programs to support your way to the top</li>
 <li>We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city</li>
 </ul>
 
 Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com.
 Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.
</div>


 What your journey at Krasnapolsky will look like day-to-day
 We are looking for an Assistant Front Office Manager who can maintain the overview at all times with the highest standards of service and guest satisfaction. In this role, you'll oversee all check-ins, check-outs, and guest interactions. As Assistant Front Office Manager you are responsible for leading, coaching, training and motivating your team. In addition, you know how to approach guests and through your authenticity you give each guest a unique feeling by creating Authentic Luxury moments.
 Your main responsibilities are;
 
  Ensuring smooth daily operations of the Front Office;
  Handling guest complaints and resolving issues;
  Coordinating with other hotel departments to ensure guest satisfaction;
  Monitoring KPI’s and making adjustments when necessary;
  Assisting guests with check-in and check-out procedures;
  Maintaining accurate records of front office operations, transactions and inventories;
  Implementing policies and procedures to improve front Office efficiency and customer service;
 
 
  Take every opportunity to improve the guest satisfaction and walk the extra mile;
  Contact for all the guests during major events in regards to arrival, stay and departure;
  Controlling turnover, costs and other financial aspects.
 
 
  Where your journey will take place
  The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.
 Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa & Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.
 
  What we wish you will bring with you 
 
  Proven Front Office skills in an upscale and high volume environment with at least 2 years of experience in a similar role;
  A natural “drive” to get to know people and to exceed expectations;
  Problem-solving and conflict resolution expertise;
  Guest-oriented, affinity with planning and organizing and eye for details;
  Ability to thrive in a fast-paced, dynamic work environment with an hands-on mentality;
  Flexibility to work evenings, weekends, and holidays as needed;
  Excellent communication skills and proficiency in the English language, Dutch is a plus.
 
 
  Some extras to make the journey exceptional
 At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:
 
  Salary based on scale 8 of the Horeca CLA and your experiences.
  Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.
  Special team member rates in more than 500 hotels within the Minor Hotel Group.
  A great discount of 50% on the F&B concepts of 16 luxury hotels in Amsterdam.
  Friends & Family rate; spoil your friends with discounted rates in our hotels all over the world.
  An ‘experience stay’ at Anantara Grand Hotel Krasnapolsky Amsterdam.
  Our University offers excellent training and (international) development opportunities.
  Great growth opportunities: all employees from the Minor Hotel Group have priority on internal vacancies worldwide!
  Management programs to support your way to the top
  We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city
 
 
  Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com.
 Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.


Assistant Front Office Manager | Fulltime | Anantara Grand Hotel Krasnapolsky Amsterdam - NH Hotels

Assistant Front Office Manager | Fulltime | Anantara Grand Hotel Krasnapolsky Amsterdam

You enjoy being a host, communicate positively, are organized and self-reliant, speak German and English well, and value teamwork and support.

You will manage check-ins and check-outs, deliver guest service, handle reservations, create reports, and train team members in service and quality standards.

<div>
 Als Teil des Front Office Teams betreust Du unsere internationalen Gäste vom Check in bis zum Check out als erste*r Ansprechpartner*in. So wie Du Dich mit Engagement und Herzblut um unsere Gäste kümmerst, kümmern wir uns um Dich.
 Womit wir Dich überzeugen:
 <ul>
 <li>Faire, tarifvertragliche Vergütung inklusive betrieblicher Altersvorsorge, vermögenswirksamen Leistungen und Planungssicherheit durch einen unbefristeten Arbeitsvertrag</li>
 <li>Günstige Employeeraten (ab 36,00 EUR pro Nacht für 2 Personen mit Frühstück) in unseren Hotels weltweit</li>
 <li>Geregelte, familienfreundliche Arbeitszeitmodelle in Voll- oder Teilzeit</li>
 <li>Eine abwechslungsreiche Verpflegung durch unser Küchenteam</li>
 <li>Shopping-Vorteile durch unser Benefits-Portal mit einer Vielzahl an Markenprodukten und Eventtickets</li>
 <li>Pluxee Benefits Card: Dein monatliches Guthaben von 25,00 EUR auf Deiner persönlichen Prepaidkarte</li>
 <li>Sportlich und umweltfreundlich unterwegs: Dienstradleasing für Mitarbeiter*innen</li>
 <li>Prämienzahlung von 500,00€ brutto bei Weiterempfehlung neuer Teammitglieder</li>
 <li>Diese Wäsche geht auf uns: Du bekommst kostenfreie Uniformen inklusive Reinigung</li>
 <li>Eine strukturierte, individuelle Einarbeitung in unserem Best Buddy- &amp; Trainings-Programm</li>
 <li>Investition in Deine Zukunft: vielseitige Weiterbildungsmöglichkeiten über unsere interne Akademie und externe Anbieter</li>
 <li>Entwicklungs- und Austauschprogramme innerhalb Europas</li>
 <li>Teamevents: Sommerparties, Weihnachtsfeiern, Laufevents etc.</li>
 </ul>
 Womit Du uns überzeugst:
 <ul>
 <li>Du hast Spaß daran Gastgeber*in zu sein</li>
 <li>Dir liegt freundliche und wertschätzende Kommunikation</li>
 <li>Du überzeugst mit Organisation und selbständiger Arbeitsweise in deiner Schicht</li>
 <li>Du sprichst gut Deutsch und Englisch</li>
 <li>Teamwork und gegenseitige Unterstützung sind Dir wichtig</li>
 </ul>
 Was Dich erwartet:
 <ul>
 <li>Check-in und Check-out sowie die persönliche und telefonische Betreuung unserer Gäste</li>
 <li>Umsetzung der Service- und Qualitätsstandards am Front Office</li>
 <li>Annahme und Bearbeitung von Reservierungen</li>
 <li>Erstellung von Statistiken, Reports und täglichen Kassenabschlüssen</li>
 <li>Einarbeitung und Betreuung deiner Teammitglieder</li>
 </ul>
 Minor Hotels Europe &amp; Americas setzt sich für eine inklusive und vielfältige Arbeitsumgebung ein, in der alle Personen gleichermaßen geschätzt und gefördert werden.
 Wechsel jetzt ins Team der Minor Hotels Europe &amp; Americas !
 Wir freuen uns darauf Dich kennenzulernen!
</div>


 Als Teil des Front Office Teams betreust Du unsere internationalen Gäste vom Check in bis zum Check out als erste*r Ansprechpartner*in. So wie Du Dich mit Engagement und Herzblut um unsere Gäste kümmerst, kümmern wir uns um Dich.
  Womit wir Dich überzeugen:
 
  Faire, tarifvertragliche Vergütung inklusive betrieblicher Altersvorsorge, vermögenswirksamen Leistungen und Planungssicherheit durch einen unbefristeten Arbeitsvertrag
  Günstige Employeeraten (ab 36,00 EUR pro Nacht für 2 Personen mit Frühstück) in unseren Hotels weltweit
  Geregelte, familienfreundliche Arbeitszeitmodelle in Voll- oder Teilzeit
  Eine abwechslungsreiche Verpflegung durch unser Küchenteam
  Shopping-Vorteile durch unser Benefits-Portal mit einer Vielzahl an Markenprodukten und Eventtickets
  Pluxee Benefits Card: Dein monatliches Guthaben von 25,00 EUR auf Deiner persönlichen Prepaidkarte
  Sportlich und umweltfreundlich unterwegs: Dienstradleasing für Mitarbeiter*innen
  Prämienzahlung von 500,00€ brutto bei Weiterempfehlung neuer Teammitglieder
  Diese Wäsche geht auf uns: Du bekommst kostenfreie Uniformen inklusive Reinigung
  Eine strukturierte, individuelle Einarbeitung in unserem Best Buddy- & Trainings-Programm
  Investition in Deine Zukunft: vielseitige Weiterbildungsmöglichkeiten über unsere interne Akademie und externe Anbieter
  Entwicklungs- und Austauschprogramme innerhalb Europas
  Teamevents: Sommerparties, Weihnachtsfeiern, Laufevents etc.
 
  Womit Du uns überzeugst:
 
  Du hast Spaß daran Gastgeber*in zu sein
  Dir liegt freundliche und wertschätzende Kommunikation
  Du überzeugst mit Organisation und selbständiger Arbeitsweise in deiner Schicht
  Du sprichst gut Deutsch und Englisch
  Teamwork und gegenseitige Unterstützung sind Dir wichtig
 
  Was Dich erwartet:
 
  Check-in und Check-out sowie die persönliche und telefonische Betreuung unserer Gäste
  Umsetzung der Service- und Qualitätsstandards am Front Office
  Annahme und Bearbeitung von Reservierungen
  Erstellung von Statistiken, Reports und täglichen Kassenabschlüssen
  Einarbeitung und Betreuung deiner Teammitglieder
 
  Minor Hotels Europe & Americas setzt sich für eine inklusive und vielfältige Arbeitsumgebung ein, in der alle Personen gleichermaßen geschätzt und gefördert werden.
  Wechsel jetzt ins Team der Minor Hotels Europe & Americas !
  Wir freuen uns darauf Dich kennenzulernen!


NH Hotels

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