NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates, and the third largest in Oman. Since 1975, we have provided high quality, personalised, and compassionate care to our patients and are proud to have earned the trust of millions of people in the UAE and around the world.

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DISCLAIMER: Fraudulent Job Offers
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It has come to our attention that fake job offers have been circulated under the name of NMC Healthcare by certain individuals/entities claiming that they are representatives or subsidiaries or under contract with NMC Healthcare. 

If you receive any unauthorised, suspicious, or fraudulent offers or interview calls, please send an email to verification@nmc.ae for formal verification. If you believe you have been a victim of a recruitment fraud, you are encouraged to approach the law enforcement agencies immediately.

Science & Healthcare

NMC Healthcare

Delivering personalised care that matters.

You need a Bachelor’s in Pharmacy, 2 years of hospital experience, knowledge of UAE laws, a valid license with DHA, and good English skills; Arabic is a plus.

You will dispense medications, review prescriptions, provide patient information, address drug inquiries, assist in training, and perform specialty pharmacy activities as directed.

Legal

Healthcare

Dubai

<div><ul><li>Compound and dispense medications following prescriptions issued by physicians, dentists, or other authorized medical practitioners.</li></ul></div>
<br><div><ul><li>Dispense medications to medical outpatient/ inpatient per outpatient prescription or inpatient medication.
</li><li>Reviews and interprets each prescription/ medication order before dispensing to a certain correctness of strength, dose instructions and dosage form.
</li><li>Provides appropriate patient information concerning the dispensed medications.
</li><li>Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.
</li><li>Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist
</li><li>Assists in the training of pharmacist and new pharmacist staff as per the direction of the chief pharmacist.
</li><li>Performs specialty pharmacy activities, as delegated and trained.
</li><li>Performs other miscellaneous duties, as directed by the chief pharmacist.</li></ul></div>
<br><div><ul><li><b>Education and training </b><b><i>. </i></b>Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.
</li><li>At least two (2) years&rsquo; experience in a hospital as a pharmacist.
</li><li>Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.
</li><li>Current license in country of origin with DHA license to practice Dubai, UAE.
</li><li>Good command of English. Arabic is desirable but not essential</li></ul></div>

Compound and dispense medications following prescriptions issued by physicians, dentists, or other authorized medical practitioners.
Dispense medications to medical outpatient/ inpatient per outpatient prescription or inpatient medication.
Reviews and interprets each prescription/ medication order before dispensing to a certain correctness of strength, dose instructions and dosage form.
Provides appropriate patient information concerning the dispensed medications.
Advise/ questions/ clarified any prescription abnormality with the prescribing physician. Any unresolved problems are referred to chief pharmacist.
Answers drug related inquiries received from physicians, dentist and nurses. Those inquiries which cannot be answered with certainty are to be referred to the chief pharmacist
Assists in the training of pharmacist and new pharmacist staff as per the direction of the chief pharmacist.
Performs specialty pharmacy activities, as delegated and trained.
Performs other miscellaneous duties, as directed by the chief pharmacist.
Education and training . Pharmacists must possess a Bachelor of Science Degree in Pharmacy from an accredited college or school of pharmacy.
At least two (2) years’ experience in a hospital as a pharmacist.
Thorough knowledge of UAE Laws, company policies, regulations precedents applicable to the area of work.
Current license in country of origin with DHA license to practice Dubai, UAE.
Good command of English. Arabic is desirable but not essential

Pharmacist - NMC Healthcare

Pharmacist

You must have a Bachelor’s Degree in any discipline; a Master’s degree is advantageous.

You will greet patients, manage appointments, handle inquiries, process payments, maintain records, ensure confidentiality, provide information on procedures, and support a clean reception area.

People, HR & Administration

<div><ul><li>Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
</li><li>Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
</li><li>Appointment management includes no-shows, rescheduling and confirmations.
</li><li>Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
</li><li>Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Cater to the needs of all incoming patients (with or without appointments).
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedure for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Giving information to the respective doctor/nurse for the call backs.
</li><li>Checking the emails daily, replying wherever required and to clear the respective dues if any.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Provide education to the patients requiring investigation procedures by explaining the process to be followed for particular tests prescribed by doctor and handing over available education materials.
</li><li>Participate in the Hospital training programs.
</li><li>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li></ul><p>Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove, use or give to any person or organisation information of any nature related to the Hospital which the Hospital designates in writing as confidential or which a reasonable person would consider confidential, except in accordance with my hospital duties, with its specific prior written authorisation.</p></div>
<br><div><ul><li>Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
</li><li>Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
</li><li>Appointment management includes no-shows, rescheduling and confirmations.
</li><li>Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
</li><li>Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Cater to the needs of all incoming patients (with or without appointments).
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedure for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Giving information to the respective doctor/nurse for the call backs.
</li><li>Checking the emails daily, replying wherever required and to clear the respective dues if any.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Provide education to the patients requiring investigation procedures by explaining the process to be followed for particular tests prescribed by doctor and handing over available education materials.
</li><li>Participate in the Hospital training programs.
</li><li>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li></ul><p>Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove, use or give to any person or organisation information of any nature related to the Hospital which the Hospital designates in writing as confidential or which a reasonable person would consider confidential, except in accordance with my hospital duties, with its specific prior written authorisation.</p></div>
<br><div><div><div><div><div><ul><li>Bachelor&rsquo;s Degree - Any discipline or related fields. Master&rsquo;s degree will be an advantage.</li></ul></div></div></div></div></div><p></p>

Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
Appointment management includes no-shows, rescheduling and confirmations.
Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
Provide claim forms in case the patient wants to claim reimbursement.
Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
Cater to the needs of all incoming patients (with or without appointments).
Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedure for booking appointments.
Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
Giving information to the respective doctor/nurse for the call backs.
Checking the emails daily, replying wherever required and to clear the respective dues if any.
Ensure operations are carried out uniformly according to the hospital policies and procedures.
Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
Provide education to the patients requiring investigation procedures by explaining the process to be followed for particular tests prescribed by doctor and handing over available education materials.
Participate in the Hospital training programs.
Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove, use or give to any person or organisation information of any nature related to the Hospital which the Hospital designates in writing as confidential or which a reasonable person would consider confidential, except in accordance with my hospital duties, with its specific prior written authorisation.
Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
Appointment management includes no-shows, rescheduling and confirmations.
Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.
Provide claim forms in case the patient wants to claim reimbursement.
Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
Cater to the needs of all incoming patients (with or without appointments).
Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedure for booking appointments.
Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
Giving information to the respective doctor/nurse for the call backs.
Checking the emails daily, replying wherever required and to clear the respective dues if any.
Ensure operations are carried out uniformly according to the hospital policies and procedures.
Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
Provide education to the patients requiring investigation procedures by explaining the process to be followed for particular tests prescribed by doctor and handing over available education materials.
Participate in the Hospital training programs.
Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
Keeping strict compliance in confidentiality agreement and agree not to inappropriately access, disclose, copy, remove, use or give to any person or organisation information of any nature related to the Hospital which the Hospital designates in writing as confidential or which a reasonable person would consider confidential, except in accordance with my hospital duties, with its specific prior written authorisation.
Bachelor’s Degree - Any discipline or related fields. Master’s degree will be an advantage.

Patient Admin Executive - UAEN - NMC Healthcare

Patient Admin Executive - UAEN

You should have a graduate degree, computer certificate, basic lab knowledge, strong English skills, six months healthcare experience, and proficiency in Word and Excel. Arabic is a plus.

You will manage lab documentation, maintain records, handle inquiries, verify invoices, support report processing, and ensure compliance with regulations while optimizing office procedures.

<div><ul><li>Typing Lab reports, Records, documents and miscellaneous correspondence and maintaining Lab stock records.</li></ul></div>
<br><div><ul><li>Responsible for secretarial and clerical duties necessary to maintain high quality and efficient daily operations of clinical laboratory.
</li><li>Responsible for typing and filing of laboratory reports of all patients.
</li><li>Responsible for maintaining and updating all files.
</li><li>Retrieve information as required
</li><li>Responsible for answering the phone professionally and receiving and relaying Messages, answering general questions and referring all questions to the appropriate Staff members.
</li><li>Complies daily, monthly and yearly statistics
</li><li>Verify the accuracy of all invoices of outside referrals.
</li><li>Maintaining the store records, invoices and indent orders
</li><li>Regularly review office procedures and implement revisions as appropriate.
</li><li>Taking care of the laboratory stock through Tally System
</li><li>Helping the Technicians to enter the reports into the books to finish the reports and dispatch the reports at the earliest.
</li><li>To follow appropriate international guidelines, DHA regulations &amp; Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.</li></ul></div>
<br><div><ul><li>Graduate with a Computer Certificate Course or its equivalent
 </li><li>Basic Knowledge of laboratory values, knowledge of specialty or (specialities) as appropriate.
</li><li>Proven skills in English usage, grammar, punctuation, style and editing.
</li><li>Ability to operate word processing equipment, dictation and transcription equipment and other equipment as specified.
</li><li>Ability to work under pressure with time constraint.
</li><li>Excellent listening skills and auditory coordination.
</li><li>Six months experience in health care sector.
</li><li>Excellent command over oral and written English, Arabic language is desirable but not essential.
</li><li>Must be well versed with word and excel.</li></ul></div>

Typing Lab reports, Records, documents and miscellaneous correspondence and maintaining Lab stock records.
Responsible for secretarial and clerical duties necessary to maintain high quality and efficient daily operations of clinical laboratory.
Responsible for typing and filing of laboratory reports of all patients.
Responsible for maintaining and updating all files.
Retrieve information as required
Responsible for answering the phone professionally and receiving and relaying Messages, answering general questions and referring all questions to the appropriate Staff members.
Complies daily, monthly and yearly statistics
Verify the accuracy of all invoices of outside referrals.
Maintaining the store records, invoices and indent orders
Regularly review office procedures and implement revisions as appropriate.
Taking care of the laboratory stock through Tally System
Helping the Technicians to enter the reports into the books to finish the reports and dispatch the reports at the earliest.
To follow appropriate international guidelines, DHA regulations & Joint Commission International norms while treating or managing patients as well as while discharging their professional duties.
Graduate with a Computer Certificate Course or its equivalent
 Basic Knowledge of laboratory values, knowledge of specialty or (specialities) as appropriate.
Proven skills in English usage, grammar, punctuation, style and editing.
Ability to operate word processing equipment, dictation and transcription equipment and other equipment as specified.
Ability to work under pressure with time constraint.
Excellent listening skills and auditory coordination.
Six months experience in health care sector.
Excellent command over oral and written English, Arabic language is desirable but not essential.
Must be well versed with word and excel.

Medical Transcriptionist - NMC Healthcare

Medical Transcriptionist

You must assess and implement care plans, perform life support, administer medications, manage patient records, and hold a valid nursing license and BLS certification. Effective English communication is essential.

You will assess, plan, implement, and evaluate patient care, administer treatments and medications, support families, and collaborate with the healthcare team to ensure optimal patient outcomes.

Sharjah

<div><p>The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.</p></div>
<br><div><ul><li>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.
</li><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health or situation.
</li><li>Understand and analyse the assessment information and data.
</li><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
</li><li>Record vital signs, recognize, address and escalate all abnormalities.
</li><li>Maintain and update technical and clinical skills related to nursing practice.
</li><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li><li>Understand different diagnostic tests and laboratory examinations.
</li><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Paediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
</li><li>Prepare patients for medical examination and treatment.
</li><li>Administer medications and monitor patients for any side effects and reactions.
</li><li>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
</li><li>Provide wound care management.
</li><li>Assist in medical procedures invasive or non-invasive as needed.
</li><li>Facilitate the process of safe patient`s admission, transfer and discharge.</li></ul></div>
<br><div><ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
</li><li>Manage their own professional re-licensure.
</li><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li><li>Be willing to work across departments when necessary.
</li><li>Be able to communicate clearly and effectively in English (spoken and written)</li></ul></div>

The post holder will always work within the scope of practice, putting the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs.
Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.
Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.
Understand and analyse the assessment information and data.
Determine actual and potential nursing diagnoses, problems, and issues.
Define the predicted and expected outcomes of the patient’s planned care.
Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
Record vital signs, recognize, address and escalate all abnormalities.
Maintain and update technical and clinical skills related to nursing practice.
Employ strategies to promote patients’ health and a safe environment.
Understand different diagnostic tests and laboratory examinations.
Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Paediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
Prepare patients for medical examination and treatment.
Administer medications and monitor patients for any side effects and reactions.
Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
Provide wound care management.
Assist in medical procedures invasive or non-invasive as needed.
Facilitate the process of safe patient`s admission, transfer and discharge.
Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.
Manage their own professional re-licensure.
Hold a valid American Heart Association Basic Life Support Provider card.
Be willing to work across departments when necessary.
Be able to communicate clearly and effectively in English (spoken and written)

Registered Nurse - Pediatric Ward - NMC Healthcare

Registered Nurse - Pediatric Ward

You must ensure customer satisfaction, multitask effectively, assist Emirati patients, manage communications, and maintain a tidy reception. Arabic proficiency and healthcare experience are essential.

You will greet patients, manage calls, ensure a tidy reception, assist with paperwork, coordinate communication, conduct surveys, support marketing efforts, and safeguard patient privacy.

Customer Relations

<div><p>Responsible to ensure the satisfaction and comfort of the customer. work in a fast-paced environment and demonstrate exceptional multitasking abilities, facilitate and coordinate communication between Emirati patients, family members, and clinic staff.</p></div>
<br><div><div><div><div><div><div>Whenever a patient or visitor enters the clinic, greet and welcome them.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Register patients in accordance with the clinic's rules and procedures.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Control both incoming and outgoing calls and help clients by transferring calls, responding to inquiries, and giving information.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ensure reception area is tidy and presentable with all necessary materials (e.g.: pens, forms, and brochures)<br>
<ul><li>
</li></ul></div></div><br>
<div><div>To ensure the highest performance from all front office workers, coach, mentor, and train them.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Responds to patients&rsquo; needs and assists them in completing their transactions at the different departments.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Listen to compliments and criticisms from patients about the clinic's services and address them.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Provide patients with information, assist in resolving issues and concerns, and offer suggestions regarding the services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Pay attention to and respond to patients' questions concerning hospital rules, practices, and patients' rights and obligations.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Conducts patient satisfaction surveys.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Monitor patients and visitors and ensure their satisfaction.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assist patients in filling out any required paperwork, including insurance documents.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Contact potential, existing or new Emirati customers through phone to inform about the product, service, Offer etc. available at the clinic.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Monitor the activities leading up to, during, and following a camp.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Work with the center manager to identify possible communities, organizations, and other venues for the development of business.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Arrange a medical camp in conjunction with a municipal authority, the government, communities, organizations etc.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Create and implement a variety of marketing plans for our business to help us draw in new customers and the existing.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Work with the marketing team to advertise the facilities and services offered by our clinic through various marketing platforms.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Responsible for translating communication between patients/ visitors and staff for easy comprehension.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Read and comprehend Arabic materials, and when necessary, translate.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ensure liaison with local and federal authorities to ensure the support when administration team is needed.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ensure excellent patient care and assistance to satisfy patients.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assure that patient consultation waiting periods are kept to a minimal.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ensure that records and papers are appropriately stored and maintained.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Verify the insurance claim form. (Make the claims ready before sending to scanning department for submission)<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Obtain &amp; review patient feedback.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Safeguard patient privacy and confidentiality.</li></ul></div></div></div></div></div></div><div></div>
<br><div><p>Highschool or Bachelor</p></div>

Responsible to ensure the satisfaction and comfort of the customer. work in a fast-paced environment and demonstrate exceptional multitasking abilities, facilitate and coordinate communication between Emirati patients, family members, and clinic staff.
Whenever a patient or visitor enters the clinic, greet and welcome them.


Register patients in accordance with the clinic's rules and procedures.


Control both incoming and outgoing calls and help clients by transferring calls, responding to inquiries, and giving information.


Ensure reception area is tidy and presentable with all necessary materials (e.g.: pens, forms, and brochures)


To ensure the highest performance from all front office workers, coach, mentor, and train them.


Responds to patients’ needs and assists them in completing their transactions at the different departments.


Listen to compliments and criticisms from patients about the clinic's services and address them.


Provide patients with information, assist in resolving issues and concerns, and offer suggestions regarding the services.


Pay attention to and respond to patients' questions concerning hospital rules, practices, and patients' rights and obligations.


Conducts patient satisfaction surveys.


Monitor patients and visitors and ensure their satisfaction.


Assist patients in filling out any required paperwork, including insurance documents.


Contact potential, existing or new Emirati customers through phone to inform about the product, service, Offer etc. available at the clinic.


Monitor the activities leading up to, during, and following a camp.


Work with the center manager to identify possible communities, organizations, and other venues for the development of business.


Arrange a medical camp in conjunction with a municipal authority, the government, communities, organizations etc.


Create and implement a variety of marketing plans for our business to help us draw in new customers and the existing.


Work with the marketing team to advertise the facilities and services offered by our clinic through various marketing platforms.


Responsible for translating communication between patients/ visitors and staff for easy comprehension.


Read and comprehend Arabic materials, and when necessary, translate.


Ensure liaison with local and federal authorities to ensure the support when administration team is needed.


Ensure excellent patient care and assistance to satisfy patients.


Assure that patient consultation waiting periods are kept to a minimal.


Ensure that records and papers are appropriately stored and maintained.


Verify the insurance claim form. (Make the claims ready before sending to scanning department for submission)


Obtain & review patient feedback.


Safeguard patient privacy and confidentiality.
Highschool or Bachelor

NMC Healthcare

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