Staff Discount

Bonus

Flexible Working

Holiday Entitlement

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all.

Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Retail & Consumer Goods

Pavers Shoes

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

You may have experience in sales or customer care, and you'll need a positive attitude, availability for weekends and weekdays, and a willingness to learn with full training provided.

You will provide excellent customer service, advise on shoe care, meet KPIs, maintain store standards, and support product placement and stockroom organization while fostering team spirit.

Customer Relations

Sales & Business Development

<div>
 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values &amp; green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Customer Advisor opportunity to join our Pavers team in Rotherham on an 8 hours over 2 days per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours &amp; Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour &amp; 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour &amp; 16-17 £8.07 per hour)
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Customer Advisor
 <ul>
 <li>Deliver exceptional customer service</li>
 <li>Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself</li>
 <li>Be a team player, maintaining a friendly, engaging, and positive attitude</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Support the maintenance of product placements and stockroom</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!
</div>


 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Customer Advisor opportunity to join our Pavers team in Rotherham on an 8 hours over 2 days per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours & Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Customer Advisor
 
  Deliver exceptional customer service
  Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  Be self-aware, being able to question, learn, and take responsibility for yourself
  Be a team player, maintaining a friendly, engaging, and positive attitude
  Maintaining general store standards & cleanliness
  Support the maintenance of product placements and stockroom
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!


Customer Advisor - Pavers Shoes

Pavers

Customer Advisor

You need good availability for weekends and weekdays, previous experience in sales or customer care is a plus, and a positive attitude is essential. Full training will be provided.

You will provide exceptional customer service, advise on shoe care, maintain store standards, support product placements, and achieve daily KPIs while fostering a positive team environment.

<div>
 We have a part time Customer Advisor opportunity to join our Pavers team in Llandudno on a 12 hours working 3 days per week contract.
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you passionate about achieving sales targets and finding just the right products for customers?
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values &amp; green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 Pay, Hours &amp; Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour &amp; 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour &amp; 16-17 £8.07 per hour)
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Customer Advisor
 <ul>
 <li>Deliver exceptional customer service</li>
 <li>Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself</li>
 <li>Be a team player, maintaining a friendly, engaging, and positive attitude</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Support the maintenance of product placements and stockroom</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!
</div>


 We have a part time Customer Advisor opportunity to join our Pavers team in Llandudno on a 12 hours working 3 days per week contract.
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you passionate about achieving sales targets and finding just the right products for customers?
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 Pay, Hours & Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Customer Advisor
 
  Deliver exceptional customer service
  Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  Be self-aware, being able to question, learn, and take responsibility for yourself
  Be a team player, maintaining a friendly, engaging, and positive attitude
  Maintaining general store standards & cleanliness
  Support the maintenance of product placements and stockroom
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!


You should have experience as an Assistant Manager or Supervisor, a customer-centric approach, sales-driven motivation, and a passion for excellent service in a supportive team environment.

You will assist the Store Manager in achieving targets, lead the team to prioritize customer service, develop staff, maintain store standards, and exemplify company values daily.

<div>
 Are you an experienced Assistant Store Manager or Supervisor with a friendly customer centric style, looking for your next challenge?
 Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family?
 Do you want to work for a growing profitable business with family values &amp; green credentials, where you can make a difference?
 We are looking for a driven individual with a passion for excellent customer service, who is ready for a new challenge, keen to learn and develop and can support a fun and welcoming environment to work and shop in!
 We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work!
 We are looking for a new Assistant Manager to join our team in the Chippenham store. This position is offered as a permanent, full time position, working 37.5 hours over 5 days per week.
 Pay, Hours &amp; Benefits for our Assistant Manager
 £12.75 per hour UK
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension, Discretionary Annual Bonus Scheme &amp; Death in Service benefit.</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Assistant Manager
 <ul>
 <li>Work closely with the Store Manager to ensure that company targets, KPI’s, goals and standards are achieved. You will assist in the prioritisation and organisation of store activity to maximise sales</li>
 <li>Working alongside the Store Manager to lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible</li>
 <li>Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the Store Manager</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Live and breathe Pavers DNA, always leading by example</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Assistant Manager!
</div>


 Are you an experienced Assistant Store Manager or Supervisor with a friendly customer centric style, looking for your next challenge?
 Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family?
 Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference?
 We are looking for a driven individual with a passion for excellent customer service, who is ready for a new challenge, keen to learn and develop and can support a fun and welcoming environment to work and shop in!
 We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work!
 We are looking for a new Assistant Manager to join our team in the Chippenham store. This position is offered as a permanent, full time position, working 37.5 hours over 5 days per week.
 Pay, Hours & Benefits for our Assistant Manager
 £12.75 per hour UK
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in Service benefit.
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Assistant Manager
 
  Work closely with the Store Manager to ensure that company targets, KPI’s, goals and standards are achieved. You will assist in the prioritisation and organisation of store activity to maximise sales
  Working alongside the Store Manager to lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible
  Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential
  Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the Store Manager
  Maintaining general store standards & cleanliness
  Live and breathe Pavers DNA, always leading by example
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Assistant Manager!


Assistant Manager - Pavers Shoes

Assistant Manager

You should have supervisory or keyholder experience, good availability, a friendly demeanor, a passion for customer service, and the ability to lead and motivate a team.

You will assist management, coach the team, ensure high customer service, maintain store standards, manage stock, and embody Pavers values daily.

Hospitality & Retail

<div>
 We have a part time Supervisor opportunity to join our Pavers team in Hilliers Garden Centre, Horsham on a 12 hours per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?
 Do you like to lead by example and motivate a team to achieve results?
 Do you want to work for a growing profitable business with family values &amp; green credentials, with opportunities for progression?
 You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers, then this could be the opportunity for you! Our stores are like family, which offer a nurturing environment to learn, grow and thrive in, whilst having fun at work.
 You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.
 Pay &amp; Benefits for our Supervisor
 £12.10 per hour.
 Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour.
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Supervisor
 <ul>
 <li>You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s</li>
 <li>Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Support the maintenance of product placements and stockroom</li>
 <li>Live and breathe Pavers DNA, always leading by example</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Supervisor!
</div>


 We have a part time Supervisor opportunity to join our Pavers team in Hilliers Garden Centre, Horsham on a 12 hours per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?
 Do you like to lead by example and motivate a team to achieve results?
 Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?
 You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers, then this could be the opportunity for you! Our stores are like family, which offer a nurturing environment to learn, grow and thrive in, whilst having fun at work.
 You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.
 Pay & Benefits for our Supervisor
 £12.10 per hour.
 Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour.
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Supervisor
 
  You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
  Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
  Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
  Maintaining general store standards & cleanliness
  Support the maintenance of product placements and stockroom
  Live and breathe Pavers DNA, always leading by example
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Supervisor!


Supervisor - Pavers Shoes

Supervisor

You should have experience in sales or customer care and availability for a mix of weekend and weekday shifts.

You will provide exceptional customer service, advise on shoe care, meet KPIs, maintain store standards, and support product placement and stockroom organization while fostering a positive team environment.

<div>
 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values &amp; green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Customer Advisor opportunity to join our Pavers team in Solihull on a 12 hours over 3 days per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours &amp; Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour &amp; 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour &amp; 16-17 £8.07 per hour)
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Customer Advisor
 <ul>
 <li>Deliver exceptional customer service</li>
 <li>Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself</li>
 <li>Be a team player, maintaining a friendly, engaging, and positive attitude</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Support the maintenance of product placements and stockroom</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!
</div>


 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Customer Advisor opportunity to join our Pavers team in Solihull on a 12 hours over 3 days per week contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours & Benefits for our Customer Advisor
 £11.70 per hour 21+ (18-20 £9.60 per hour & 16-17 £7.85 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.05 per hour 21+ (18-20 £9.87 per hour & 16-17 £8.07 per hour)
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Customer Advisor
 
  Deliver exceptional customer service
  Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  Be self-aware, being able to question, learn, and take responsibility for yourself
  Be a team player, maintaining a friendly, engaging, and positive attitude
  Maintaining general store standards & cleanliness
  Support the maintenance of product placements and stockroom
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!


Pavers Shoes

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Staff Discount

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