Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.

Retail & Consumer Goods

Reliance Retail

You need operational effectiveness, finance management, analysis skills, results orientation, strong soft skills, grooming, coordination, teamwork, and effective communication.

You will manage stock replenishment, ensure compliance, resolve inventory issues, handle financial postings, oversee store operations, and maintain inventory and shrinkage control.

Logistics

Job Purpose Managing Commercial & Material activities for the Store effectively including all the transactions related to Inventory and cash management for seamless store operations. Education Qualifications Graduation/ Post Graduate Key Responsibilities · Ensure 100% stock replenishment for best sellers in Accessories and maintain compliance with zero billing errors. · Manage consumable postings twice a month and raise STOs as required. · Achieve SIT compliance with no delays over 5 days and keep MBLB under 0.50 Lacs for over 21 days. · Maintain zero defective stock for specified categories and keep Global PI Shrinkage at or below 0.1%. · Ensure 100% compliance with Auto PI and SLOC corrections. · Track and resolve negative inventory issues. · Post petty cash expenses monthly and ensure daily EDC batch settlements. · Close control accounts, paper finance cases, and billing pendencies within defined TATs. · Achieve 100% of AOP sales plan and maintain EMI business CC/DC EMI at 30%. · Manage store operations, demonstrating leadership and entrepreneurial orientation. · Ensure proper inventory management, shrinkage control, and adherence to merchandising layouts. · Log utility readings, process bills timely, and audit planograms for process compliance. Key Performance Indicators · Service Quality scores and VOC · Increase customer appreciations, Improve Store Profitability · Defective Management - DOA/DAP · Sloc hygiene · Publish stock report - DC & store · EOL audit Job Requirements 1. Functional Competencies • Operational Effectiveness • Finance Management • Analysis and Problem Solving • Results Orientation 2. Behavioural Competencies • Soft Skills • Grooming • Result orientation – follow-ups Skills • Coordination Skills • Teamwork • Communication Skills - Verbal, Non Verbal, Language

Job PurposeManaging Commercial & Material activities for the Store effectively including all the transactions related to Inventory and cash management for seamless store operations.Education QualificationsGraduation/ Post GraduateKey Responsibilities· Ensure 100% stock replenishment for best sellers in Accessories and maintain compliance with zero billing errors.· Manage consumable postings twice a month and raise STOs as required.· Achieve SIT compliance with no delays over 5 days and keep MBLB under 0.50 Lacs for over 21 days.· Maintain zero defective stock for specified categories and keep Global PI Shrinkage at or below 0.1%.· Ensure 100% compliance with Auto PI and SLOC corrections.· Track and resolve negative inventory issues.· Post petty cash expenses monthly and ensure daily EDC batch settlements.· Close control accounts, paper finance cases, and billing pendencies within defined TATs.· Achieve 100% of AOP sales plan and maintain EMI business CC/DC EMI at 30%.· Manage store operations, demonstrating leadership and entrepreneurial orientation.· Ensure proper inventory management, shrinkage control, and adherence to merchandising layouts.· Log utility readings, process bills timely, and audit planograms for process compliance.Key Performance Indicators· Service Quality scores and VOC· Increase customer appreciations, Improve Store Profitability· Defective Management - DOA/DAP· Sloc hygiene· Publish stock report - DC & store· EOL auditJob Requirements1. Functional Competencies• Operational Effectiveness• Finance Management• Analysis and Problem Solving• Results Orientation2. Behavioural Competencies• Soft Skills• Grooming• Result orientation – follow-ups Skills• Coordination Skills• Teamwork• Communication Skills - Verbal, Non Verbal, Language

Commercial Material officer - Reliance Retail

&lt;p&gt;&lt;strong&gt;&lt;u&gt;Job Purpose&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Managing Commercial &amp;amp; Material activities for the Store effectively including all the transactions related to Inventory and cash management for seamless store operations.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Education Qualifications&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Graduation/ Post Graduate&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Key Responsibilities&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;· Ensure 100% stock replenishment for best sellers in Accessories and maintain compliance with zero billing errors.&lt;/p&gt;&lt;p&gt;· Manage consumable postings twice a month and raise STOs as required.&lt;/p&gt;&lt;p&gt;· Achieve SIT compliance with no delays over 5 days and keep MBLB under 0.50 Lacs for over 21 days.&lt;/p&gt;&lt;p&gt;· Maintain zero defective stock for specified categories and keep Global PI Shrinkage at or below 0.1%.&lt;/p&gt;&lt;p&gt;· Ensure 100% compliance with Auto PI and SLOC corrections.&lt;/p&gt;&lt;p&gt;· Track and resolve negative inventory issues.&lt;/p&gt;&lt;p&gt;· Post petty cash expenses monthly and ensure daily EDC batch settlements.&lt;/p&gt;&lt;p&gt;· Close control accounts, paper finance cases, and billing pendencies within defined TATs.&lt;/p&gt;&lt;p&gt;· Achieve 100% of AOP sales plan and maintain EMI business CC/DC EMI at 30%.&lt;/p&gt;&lt;p&gt;· Manage store operations, demonstrating leadership and entrepreneurial orientation.&lt;/p&gt;&lt;p&gt;· Ensure proper inventory management, shrinkage control, and adherence to merchandising layouts.&lt;/p&gt;&lt;p&gt;· Log utility readings, process bills timely, and audit planograms for process compliance.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Key Performance Indicators&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;· Service Quality scores and VOC&lt;/p&gt;&lt;p&gt;· Increase customer appreciations, Improve Store Profitability&lt;/p&gt;&lt;p&gt;· Defective Management - DOA/DAP&lt;/p&gt;&lt;p&gt;· Sloc hygiene&lt;/p&gt;&lt;p&gt;· Publish stock report - DC &amp;amp; store&lt;/p&gt;&lt;p&gt;· EOL audit&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Job Requirements&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;1. Functional Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;• Operational Effectiveness&lt;/p&gt;&lt;p&gt;• Finance Management&lt;/p&gt;&lt;p&gt;• Analysis and Problem Solving&lt;/p&gt;&lt;p&gt;• Results Orientation&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;2. Behavioural Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;• Soft Skills&lt;/p&gt;&lt;p&gt;• Grooming&lt;/p&gt;&lt;p&gt;• Result orientation – follow-ups Skills&lt;/p&gt;&lt;p&gt;• Coordination Skills&lt;/p&gt;&lt;p&gt;• Teamwork&lt;/p&gt;&lt;p&gt;• Communication Skills - Verbal, Non Verbal, Language&lt;/p&gt;

Commercial Material officer 

You need strong financial management, problem-solving, emotional intelligence, customer service skills, and teamwork abilities, along with a focus on self-development and results orientation.

You will set sales plans, manage inventory and margins, enhance customer service, develop staff, drive promotions, and address feedback while promoting a customer-centric culture.

Customer Relations

Sales & Business Development

Skills: CRM software (Salesforce, HubSpot), Data analysis, Customer segmentation, Relationship building, Communication skills, Conflict resolution, Customer feedback management, Project management, Job Purpose Responsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements * Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation * Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration

Skills:CRM software (Salesforce, HubSpot), Data analysis, Customer segmentation, Relationship building, Communication skills, Conflict resolution, Customer feedback management, Project management,Job PurposeResponsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth.Education QualificationsGraduation/ Post GraduationKey Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity.      Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections      Job Requirements * Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation * Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration

Customer relationship Manager - Reliance Retail

&lt;strong&gt;Skills:&lt;br&gt;&lt;/strong&gt;CRM software (Salesforce, HubSpot), Data analysis, Customer segmentation, Relationship building, Communication skills, Conflict resolution, Customer feedback management, Project management,&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Responsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Graduation/ Post Graduation&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Set store sales plans and quotas aligned with business objectives.&lt;/li&gt;&lt;li&gt;Maintain Gross Margin, SOH, Segment &amp;amp; Brand mix, Discount management, and other metrics as per business strategy.&lt;/li&gt;&lt;li&gt;Implement production, productivity, quality, and customer service standards.&lt;/li&gt;&lt;li&gt;Recommend product lines and ensure appropriate merchandise mix.&lt;/li&gt;&lt;li&gt;Drive sales, margin, shrink control, inventory management and cost optimization.&lt;/li&gt;&lt;li&gt;Manage commercials and statutory compliance.&lt;/li&gt;&lt;li&gt;Manage performance and foster teamwork among store staff.&lt;/li&gt;&lt;li&gt;Identify and develop talent for critical positions.&lt;/li&gt;&lt;li&gt;Address customer feedback to improve service and processes.&lt;/li&gt;&lt;li&gt;Stay updated on competition and manage customer escalations.&lt;/li&gt;&lt;li&gt;Drive local events and promotions as per marketing calendar.&lt;/li&gt;&lt;li&gt;Promote a "Customer Obsessed Culture" to prioritize customer centricity.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Key Performance Indicators&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Business Management: Gross Margin, SOH Segment &amp;amp; Brand mix&lt;/li&gt;&lt;li&gt;Discount Management&lt;/li&gt;&lt;li&gt;Brand share&lt;/li&gt;&lt;li&gt;Finance - Paper/card VM Implementation.&lt;/li&gt;&lt;li&gt;Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.&lt;/li&gt;&lt;li&gt;Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.&lt;/li&gt;&lt;li&gt;People Management.&lt;/li&gt;&lt;li&gt;Business Acumen - profitability, Competition.&lt;/li&gt;&lt;li&gt;Jio Business - Activations, Recharges, CAF Rejections&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Job Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Functional Competencies&lt;/li&gt;&lt;li&gt;Operational Effectiveness&lt;/li&gt;&lt;li&gt;Finance Management&lt;/li&gt;&lt;li&gt;Analysis and Problem Solving&lt;/li&gt;&lt;li&gt;Results Orientation&lt;/li&gt;&lt;li&gt; Behavioural Competencies&lt;/li&gt;&lt;li&gt;Self-Development&lt;/li&gt;&lt;li&gt;Emotional Intelligence&lt;/li&gt;&lt;li&gt;Customer Service Orientation&lt;/li&gt;&lt;li&gt;People Management&lt;/li&gt;&lt;li&gt;Communication&lt;/li&gt;&lt;li&gt;Teamwork and Collaboration&lt;/li&gt;&lt;/ul&gt;

Customer relationship Manager

You need 12+ years in luxury retail, 5+ in management, strong leadership and business acumen, MBA from a top B-School, and excellent communication skills. Fashion retail experience preferred.

You will drive sales and profitability, formulate operating plans, standardize practices, manage P&L, mentor store managers, ensure compliance, and optimize staffing across multiple stores.

Mumbai

Skills: Inventory Management, Customer Service Management, Retail Operations, Strategic Planning, Data Analysis, Leadership, problem solving, Sales, Job Title - Retail Ops Job Purpose * To ensure the delivery of operational KPIs and sales & profitability plan across stores. * Drive sales and profitability across the chain by developing a store specific music sheet and executing the same through the store team. What Is Expected From You Retail Strategy, Brand Presence & Business Plan * Formulate retail operating plan with budgetary controls * Ensure standardization across stores and brand essence * To identify underperforming stores and develop a business plan to address and manage issues effectively * Drive various R&R programs for the store design, develop, validate and change Sales Operations & Profitability * Effectively manage and review P&L of all the stores to optimize store profitability and * standards * To ensure that all stores adhere to compliance requirements in all areas of operational activity, * brand standards, company policies and procedures * Monitor, review and ensure all KPIs of the store manager are met on on-going basis People Development * Optimize hiring of manpower in line with the business plan and stores roll out. * Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability. * Mentor store managers\FCs on driving high profitability and standards - with special focus on the non or low performing stores. * Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores. * Create talent pipeline for managerial roles in stores. Desired Skills And Abilities * Minimum 12 years of experience in premium\luxury segment * Ability to manage and develop a positive and productive Store teams * Exceptional leadership skills with the ability to drive and motivate performance through * effective coaching skills. * Demonstrate strong business understanding with flair for fashion retailing * Exceptional communicator and good at interpersonal skills Education & Experience Required * MBA from a reputed B-School * 5 years of experience in similar role for Business manager /Retail Operations function * Preferred Industries Organized Fashion Retailers/Ecommerce companies

Skills:Inventory Management, Customer Service Management, Retail Operations, Strategic Planning, Data Analysis, Leadership, problem solving, Sales,Job Title - Retail OpsJob Purpose * To ensure the delivery of operational KPIs and sales & profitability plan across stores. * Drive sales and profitability across the chain by developing a store specific music sheet and      executing the same through the store team.What Is Expected From YouRetail Strategy, Brand Presence & Business Plan * Formulate retail operating plan with budgetary controls * Ensure standardization across stores and brand essence * To identify underperforming stores and develop a business plan to address and manage issues effectively * Drive various R&R programs for the store design, develop, validate and change      Sales Operations & Profitability * Effectively manage and review P&L of all the stores to optimize store profitability and * standards * To ensure that all stores adhere to compliance requirements in all areas of operational activity, * brand standards, company policies and procedures * Monitor, review and ensure all KPIs of the store manager are met on on-going basis      People Development * Optimize hiring of manpower in line with the business plan and stores roll out. * Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability. * Mentor store managers\FCs on driving high profitability and standards - with special focus on the non or low performing stores. * Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores. * Create talent pipeline for managerial roles in stores.      Desired Skills And Abilities * Minimum 12 years of experience in premium\luxury segment * Ability to manage and develop a positive and productive Store teams * Exceptional leadership skills with the ability to drive and motivate performance through * effective coaching skills. * Demonstrate strong business understanding with flair for fashion retailing * Exceptional communicator and good at interpersonal skills      Education & Experience Required * MBA from a reputed B-School * 5 years of experience in similar role for Business manager /Retail Operations function * Preferred Industries Organized Fashion Retailers/Ecommerce companies

Retail Operations - Reliance Brands Limited - Reliance Retail

&lt;strong&gt;Skills:&lt;br&gt;&lt;/strong&gt;Inventory Management, Customer Service Management, Retail Operations, Strategic Planning, Data Analysis, Leadership, problem solving, Sales,&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Title - Retail Ops&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Job Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;To ensure the delivery of operational KPIs and sales &amp;amp; profitability plan across stores. &lt;/li&gt;&lt;li&gt;Drive sales and profitability across the chain by developing a store specific music sheet and &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;executing the same through the store team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What Is Expected From You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Retail Strategy, Brand Presence &amp;amp; Business Plan&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Formulate retail operating plan with budgetary controls&lt;/li&gt;&lt;li&gt;Ensure standardization across stores and brand essence&lt;/li&gt;&lt;li&gt;To identify underperforming stores and develop a business plan to address and manage issues effectively&lt;/li&gt;&lt;li&gt;Drive various R&amp;amp;R programs for the store design, develop, validate and change&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Sales Operations &amp;amp; Profitability&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Effectively manage and review P&amp;amp;L of all the stores to optimize store profitability and &lt;/li&gt;&lt;li&gt;standards&lt;/li&gt;&lt;li&gt;To ensure that all stores adhere to compliance requirements in all areas of operational activity, &lt;/li&gt;&lt;li&gt;brand standards, company policies and procedures&lt;/li&gt;&lt;li&gt;Monitor, review and ensure all KPIs of the store manager are met on on-going basis&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;People Development&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Optimize hiring of manpower in line with the business plan and stores roll out. &lt;/li&gt;&lt;li&gt;Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability.&lt;/li&gt;&lt;li&gt;Mentor store managers\FCs on driving high profitability and standards - with special focus on the non or low performing stores.&lt;/li&gt;&lt;li&gt;Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores.&lt;/li&gt;&lt;li&gt;Create talent pipeline for managerial roles in stores.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Desired Skills And Abilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum 12 years of experience in premium\luxury segment&lt;/li&gt;&lt;li&gt;Ability to manage and develop a positive and productive Store teams&lt;/li&gt;&lt;li&gt;Exceptional leadership skills with the ability to drive and motivate performance through &lt;/li&gt;&lt;li&gt;effective coaching skills. &lt;/li&gt;&lt;li&gt;Demonstrate strong business understanding with flair for fashion retailing&lt;/li&gt;&lt;li&gt;Exceptional communicator and good at interpersonal skills&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Education &amp;amp; Experience Required&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;MBA from a reputed B-School&lt;/li&gt;&lt;li&gt;5 years of experience in similar role for Business manager /Retail Operations function&lt;/li&gt;&lt;li&gt;Preferred Industries Organized Fashion Retailers/Ecommerce companies&lt;/li&gt;&lt;/ul&gt;

Retail Operations - Reliance Brands Limited

You need strong operational, finance, and analytical skills, with a focus on results, customer service, teamwork, and effective communication. Emotional intelligence and self-development are essential.

You will oversee sales plans, manage inventory and compliance, drive team performance, enhance customer service, and lead local promotions while fostering a customer-centric culture.

Skills: Point of Sale (POS) Systems, Employee Scheduling Software, Customer Relationship Management (CRM), Data Analysis, Retail Marketing Strategies, Leadership, Sales Forecasting, Business Management, Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements * Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation * Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration..

Skills:Point of Sale (POS) Systems, Employee Scheduling Software, Customer Relationship Management (CRM), Data Analysis, Retail Marketing Strategies, Leadership, Sales Forecasting, Business Management,Job PurposeManages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Education QualificationsGraduation/ Post GraduationKey Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity.      Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections      Job Requirements * Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation * Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration..

Store Manager - Bangalore - Reliance Retail

&lt;strong&gt;Skills:&lt;br&gt;&lt;/strong&gt;Point of Sale (POS) Systems, Employee Scheduling Software, Customer Relationship Management (CRM), Data Analysis, Retail Marketing Strategies, Leadership, Sales Forecasting, Business Management,&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Manages the Store P&amp;amp;L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Education Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Graduation/ Post Graduation&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Set store sales plans and quotas aligned with business objectives.&lt;/li&gt;&lt;li&gt;Maintain Gross Margin, SOH, Segment &amp;amp; Brand mix, Discount management, and other metrics as per business strategy.&lt;/li&gt;&lt;li&gt;Implement production, productivity, quality, and customer service standards.&lt;/li&gt;&lt;li&gt;Recommend product lines and ensure appropriate merchandise mix.&lt;/li&gt;&lt;li&gt;Drive sales, margin, shrink control, inventory management and cost optimization.&lt;/li&gt;&lt;li&gt;Manage commercials and statutory compliance.&lt;/li&gt;&lt;li&gt;Manage performance and foster teamwork among store staff.&lt;/li&gt;&lt;li&gt;Identify and develop talent for critical positions.&lt;/li&gt;&lt;li&gt;Address customer feedback to improve service and processes.&lt;/li&gt;&lt;li&gt;Stay updated on competition and manage customer escalations.&lt;/li&gt;&lt;li&gt;Drive local events and promotions as per marketing calendar.&lt;/li&gt;&lt;li&gt;Promote a "Customer Obsessed Culture" to prioritize customer centricity.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Key Performance Indicators&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Business Management: Gross Margin, SOH Segment &amp;amp; Brand mix&lt;/li&gt;&lt;li&gt;Discount Management&lt;/li&gt;&lt;li&gt;Brand share&lt;/li&gt;&lt;li&gt;Finance - Paper/card VM Implementation.&lt;/li&gt;&lt;li&gt;Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.&lt;/li&gt;&lt;li&gt;Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.&lt;/li&gt;&lt;li&gt;People Management.&lt;/li&gt;&lt;li&gt;Business Acumen - profitability, Competition.&lt;/li&gt;&lt;li&gt;Jio Business - Activations, Recharges, CAF Rejections&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Job Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Functional Competencies&lt;/li&gt;&lt;li&gt;Operational Effectiveness&lt;/li&gt;&lt;li&gt;Finance Management&lt;/li&gt;&lt;li&gt;Analysis and Problem Solving&lt;/li&gt;&lt;li&gt;Results Orientation&lt;/li&gt;&lt;li&gt; Behavioural Competencies&lt;/li&gt;&lt;li&gt;Self-Development&lt;/li&gt;&lt;li&gt;Emotional Intelligence&lt;/li&gt;&lt;li&gt;Customer Service Orientation&lt;/li&gt;&lt;li&gt;People Management&lt;/li&gt;&lt;li&gt;Communication&lt;/li&gt;&lt;li&gt;Teamwork and Collaboration..&lt;/li&gt;&lt;/ul&gt;

Store Manager - Bangalore

You need operational effectiveness, financial management, analysis skills, results orientation, self-development, emotional intelligence, customer service focus, people management, and teamwork.

You will manage sales targets, optimize inventory, foster teamwork, enhance customer service, drive promotions, ensure compliance, and develop talent while focusing on customer satisfaction.

Job Purpose Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation 2. Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration..

Job PurposeManages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Education QualificationsGraduation/ Post GraduationKey Responsibilities * Set store sales plans and quotas aligned with business objectives. * Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. * Implement production, productivity, quality, and customer service standards. * Recommend product lines and ensure appropriate merchandise mix. * Drive sales, margin, shrink control, inventory management and cost optimization. * Manage commercials and statutory compliance. * Manage performance and foster teamwork among store staff. * Identify and develop talent for critical positions. * Address customer feedback to improve service and processes. * Stay updated on competition and manage customer escalations. * Drive local events and promotions as per marketing calendar. * Promote a "Customer Obsessed Culture" to prioritize customer centricity.Key Performance Indicators * Business Management: Gross Margin, SOH Segment & Brand mix * Discount Management * Brand share * Finance - Paper/card VM Implementation. * Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. * People Management. * Business Acumen - profitability, Competition. * Jio Business - Activations, Recharges, CAF RejectionsJob Requirements1. Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation2. Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration..

Store Manager - Reliance Retail

&lt;p&gt;&lt;strong&gt;&lt;u&gt;Job Purpose&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Manages the Store P&amp;amp;L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Education Qualifications&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Graduation/ Post Graduation&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Key Responsibilities&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Set store sales plans and quotas aligned with business objectives.&lt;/li&gt;&lt;li&gt;Maintain Gross Margin, SOH, Segment &amp;amp; Brand mix, Discount management, and other metrics as per business strategy.&lt;/li&gt;&lt;li&gt;Implement production, productivity, quality, and customer service standards.&lt;/li&gt;&lt;li&gt;Recommend product lines and ensure appropriate merchandise mix.&lt;/li&gt;&lt;li&gt;Drive sales, margin, shrink control, inventory management and cost optimization.&lt;/li&gt;&lt;li&gt;Manage commercials and statutory compliance.&lt;/li&gt;&lt;li&gt;Manage performance and foster teamwork among store staff.&lt;/li&gt;&lt;li&gt;Identify and develop talent for critical positions.&lt;/li&gt;&lt;li&gt;Address customer feedback to improve service and processes.&lt;/li&gt;&lt;li&gt;Stay updated on competition and manage customer escalations.&lt;/li&gt;&lt;li&gt;Drive local events and promotions as per marketing calendar.&lt;/li&gt;&lt;li&gt;Promote a "Customer Obsessed Culture" to prioritize customer centricity.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Key Performance Indicators&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Business Management: Gross Margin, SOH Segment &amp;amp; Brand mix&lt;/li&gt;&lt;li&gt;Discount Management&lt;/li&gt;&lt;li&gt;Brand share&lt;/li&gt;&lt;li&gt;Finance - Paper/card VM Implementation.&lt;/li&gt;&lt;li&gt;Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.&lt;/li&gt;&lt;li&gt;Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.&lt;/li&gt;&lt;li&gt;People Management.&lt;/li&gt;&lt;li&gt;Business Acumen - profitability, Competition.&lt;/li&gt;&lt;li&gt;Jio Business - Activations, Recharges, CAF Rejections&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;Job Requirements&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;1. Functional Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Operational Effectiveness&lt;/li&gt;&lt;li&gt;Finance Management&lt;/li&gt;&lt;li&gt;Analysis and Problem Solving&lt;/li&gt;&lt;li&gt;Results Orientation&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;u&gt;2. Behavioural Competencies&lt;/u&gt;&lt;/strong&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Self-Development&lt;/li&gt;&lt;li&gt;Emotional Intelligence&lt;/li&gt;&lt;li&gt;Customer Service Orientation&lt;/li&gt;&lt;li&gt;People Management&lt;/li&gt;&lt;li&gt;Communication&lt;/li&gt;&lt;li&gt;Teamwork and Collaboration..&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;

Reliance Retail

Mission