Large

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.



Technology

Samsara

Pioneer of the Connected Operations Cloud

You need 5+ years in sales tools management, experience with large teams, project management skills, Salesforce expertise, and excellent communication to roll out strategies and workflows.

You will evaluate, implement, and optimize sales tools, ensuring alignment with KPIs, providing training, supporting user adoption, and collaborating across departments to enhance sales productivity.

Sales & Business Development

IT & Cybersecurity

Los Angeles

<div><div>Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations&trade; Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing &mdash; and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.</div>
About the role:

Samsara is looking for a Sales Operations manager to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across Samsara's go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $2BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:
<ul>
<li>You want to impact the industries that run our world: Your efforts will result in real-world impact&mdash;helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.</li>
<li>You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.</li>
<li>You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.</li>
<li>You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.</li>
</ul>
Click here to learn about what we value at Samsara.

In this role, you will:
<ul>
<li>Evaluate and recommend sales tools that align with business objectives and enhance sales team productivity.</li>
<li>Lead end-to-end implementation of new tools, including planning, testing, deployment, and user training.</li>
<li>Monitor and measure tool performance, ensuring alignment with KPIs and maximizing ROI</li>
<li>Partner with Sales Operations, IT, and vendors to ensure seamless tool integration and scalability.</li>
<li>Maintain and administer updates to existing tools, ensuring optimal performance and user satisfaction</li>
<li>Act as a strategic bridge between sales leadership and other departments, ensuring business needs are transformed into impactful initiatives.</li>
<li>Provide ongoing training and support to ensure widespread adoption and effective utilization</li>
<li>Champion Samsara's cultural principles, embedding our values&mdash;Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team&mdash;throughout your work as we expand globally.</li>
</ul>
Minimum requirements for the role:
<ul>
<li>5+ years of experience in sales tools management or related roles.</li>
<li>Proven success in managing tools for large sales teams (1,200+ users).</li>
<li>Strong project management skills with experience in implementation and ROI measurement.</li>
<li>Previously demonstrated ability to roll out strategies and implement new workflows to large sales organizations</li>
<li>Expertise in Salesforce and the broader sales technology ecosystem</li>
<li>Excellent communication and collaboration skills</li>
<li>Experience in rearchitecting, socializing and rolling out new business processes to large organizations</li>
<li>Bachelor's degree in business, finance, economics, engineering, or a related field; MBA is optional</li>
</ul>
An ideal candidate also has:
<ul>
<li>In depth Salesforce CPQ experience</li>
<li>Superb communication with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly</li>
<li>Experience as a Salesforce Administrator is a plus but not required</li>
<li>Familiarity with Product Management and Six Sigma is a plus.</li>
</ul><div>
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.</div></div>

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:

Samsara is looking for a Sales Operations manager to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across Samsara's go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $2BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

Evaluate and recommend sales tools that align with business objectives and enhance sales team productivity.
Lead end-to-end implementation of new tools, including planning, testing, deployment, and user training.
Monitor and measure tool performance, ensuring alignment with KPIs and maximizing ROI
Partner with Sales Operations, IT, and vendors to ensure seamless tool integration and scalability.
Maintain and administer updates to existing tools, ensuring optimal performance and user satisfaction
Act as a strategic bridge between sales leadership and other departments, ensuring business needs are transformed into impactful initiatives.
Provide ongoing training and support to ensure widespread adoption and effective utilization
Champion Samsara's cultural principles, embedding our values—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team—throughout your work as we expand globally.

Minimum requirements for the role:

5+ years of experience in sales tools management or related roles.
Proven success in managing tools for large sales teams (1,200+ users).
Strong project management skills with experience in implementation and ROI measurement.
Previously demonstrated ability to roll out strategies and implement new workflows to large sales organizations
Expertise in Salesforce and the broader sales technology ecosystem
Excellent communication and collaboration skills
Experience in rearchitecting, socializing and rolling out new business processes to large organizations
Bachelor's degree in business, finance, economics, engineering, or a related field; MBA is optional

An ideal candidate also has:

In depth Salesforce CPQ experience
Superb communication with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
Experience as a Salesforce Administrator is a plus but not required
Familiarity with Product Management and Six Sigma is a plus.

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

Sales Tools Manager - Samsara

United States

Sales Tools Manager

You must be fluent in English and French, have a relevant Bachelor's degree or equivalent experience, 1-3 years in project management, strong writing skills, and familiarity with AI tools.

You will respond to RFQs/RFIs/RFPs, tailor proposals, ensure compliance, manage multiple projects, collaborate with teams, maintain knowledge bases, and drive process improvements.

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Proposal Writer with a passion for helping others and who is eager to take on a variety of projects in a dynamic environment. Proven project management, communication skills, and technical aptitude are required. This position is fully remote and can be based in any of the following : UK, France, Germany, Netherlands or Poland. You should apply if: * You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. * You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. * You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. * You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. * You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: * Respond to customer Requests for Quotations (RFQ), Requests for Information (RFI) and Requests for Proposals (RFP) for entities across various geographies, with a focus on the UK and EMEA regions, including localization of proposal resources. * Study and understand prospects’ needs and develop proposal schedules and templates specific to each market. * Ensure compliance with prospects’ requirements. * Effectively handle multiple proposals in a high-performance and fast-paced environment. * Work with Samsara subject matter experts and account executives to tailor responses to each prospect. * Use and maintain the RFP knowledge base and ensure content is continuously updated. * Take ownership and responsibility for the entire RFP process for private evaluators. * Debrief with sales teams and use feedback to provide recommendations for process improvements. * On a case-by-case basis, collaborate with other functional teams on side projects. * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: * English & French fluency (mandatory requirement). * A Bachelor’s degree (Technical Writing, Business Strategy, English, Communications, Marketing, or related disciplines) or equivalent work experience. * 1-3 years of project management experience. * Strong cross-collaboration skills. * High-level writing skills to author and edit technical content. An ideal candidate also has: * Experience with AI tools. * Fluency in other languages (German and Spanish). At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Who We AreSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.About the role:We are looking for a Proposal Writer with a passion for helping others and who is eager to take on a variety of projects in a dynamic environment. Proven project management, communication skills, and technical aptitude are required.This position is fully remote and can be based in any of the following : UK, France, Germany, Netherlands or Poland.You should apply if: * You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. * You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. * You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time. * You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. * You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.         In this role, you will: * Respond to customer Requests for Quotations (RFQ), Requests for Information (RFI) and Requests for Proposals (RFP) for entities across various geographies, with a focus on the UK and EMEA regions, including localization of proposal resources. * Study and understand prospects’ needs and develop proposal schedules and templates specific to each market. * Ensure compliance with prospects’ requirements. * Effectively handle multiple proposals in a high-performance and fast-paced environment. * Work with Samsara subject matter experts and account executives to tailor responses to each prospect. * Use and maintain the RFP knowledge base and ensure content is continuously updated. * Take ownership and responsibility for the entire RFP process for private evaluators. * Debrief with sales teams and use feedback to provide recommendations for process improvements. * On a case-by-case basis, collaborate with other functional teams on side projects. * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices         Minimum requirements for the role: * English & French fluency (mandatory requirement). * A Bachelor’s degree (Technical Writing, Business Strategy, English, Communications, Marketing, or related disciplines) or equivalent work experience. * 1-3 years of project management experience. * Strong cross-collaboration skills. * High-level writing skills to author and edit technical content.         An ideal candidate also has: * Experience with AI tools. * Fluency in other languages (German and Spanish).         At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.BenefitsFull time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.AccommodationsSamsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.Flexible WorkingAt Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.Fraudulent Employment OffersSamsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Proposal Writer - French Fluency - Samsara

Germany

Netherlands

France

Proposal Writer - French Fluency

You should have 3-5+ years in instructional design, strong communication skills, experience with various learning formats, collaboration abilities, design attention, and tool knowledge, plus localization experience.

You will define training needs, create diverse learning content, utilize various tools, collaborate with teams, assess effectiveness, and stay updated on customer and product developments.

Design

Education & Teaching

London

<div><div>Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations&trade; Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing &mdash; and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.</div>
About the role:

Do you want to join a dynamic and creative team? Do you love to help people to learn new tools and systems? Samsara's Customer Education is looking for a Instructional Designer. You'll be part of and can help shape an energetic team that will play a key role in Samsara's growth and our customers' long-term success. Opportunities and challenges include developing learning strategies to support our key customer personas and industries, driving innovation in instructional development, contributing new ways for us to scale our process and our reach, and being a thought leader on our team nd to others across Samsara focusing on education and enablement. Learn more below!

This can be a remote or hybrid position. This position requires travel up to 25% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.

You should apply if:
<ul>
<li>You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.</li>
<li>You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.</li>
<li>You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.</li>
<li>You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.</li>
<li>You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.</li>
</ul>
In this role, you will:
<ul>
<li>Work with partners across the company to define training requirements, learning goals and user needs</li>
<li>Craft and build content learning program curricula and learning experiences in different formats (online learning, audio, video, live training materials, etc.), using/working within the constraints of different templates and business requirements.</li>
<li>Leverage a wide range of tools (AI-based research and content authoring, visual design, multimedia) to develop content rapidly and iteratively</li>
<li>Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling</li>
<li>Solicit reviews from partners and SMEs, and review others' content for effectiveness</li>
<li>Become an expert in our customers' needs and in our products, keeping up with the changes in your assigned product area, experimenting with new content or formats, and maintain content at frequent intervals</li>
<li>Design and write engaging and effective assessments</li>
<li>Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events</li>
<li>Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices</li>
</ul>
Minimum requirements for the role:
<ul>
<li>Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging</li>
<li>Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing).</li>
<li>Ability to identify the best learning delivery formats (e.g., online learning, assessments, ILT, audio-based snippets) for a specific set of objectives and you're able to craft and build to those formats</li>
<li>Collaboration skills and teamwork, showing the ability to work within workflows and predefined guidelines</li>
<li>Attention to design aesthetics and visual detail. If you have graphic or visual design experience, that's a huge plus!</li>
<li>Knowledge of legacy and emerging content development and collaboration tools such as: Captivate or Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, and AI-authoring &amp; production tools such as Rise, Parta.io, Writer.</li>
<li>3-5+ years learning design or instructional design experience in a software/Saas setting</li>
<li>Experience with localization strategies and tooling, also a plus.</li>
</ul>
An ideal candidate also has:
<ul>
<li>Experience supporting Enterprise customers across multiple regions/markets</li></ul><div> 
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.</div></div>

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:

Do you want to join a dynamic and creative team? Do you love to help people to learn new tools and systems? Samsara's Customer Education is looking for a Instructional Designer. You'll be part of and can help shape an energetic team that will play a key role in Samsara's growth and our customers' long-term success. Opportunities and challenges include developing learning strategies to support our key customer personas and industries, driving innovation in instructional development, contributing new ways for us to scale our process and our reach, and being a thought leader on our team nd to others across Samsara focusing on education and enablement. Learn more below!

This can be a remote or hybrid position. This position requires travel up to 25% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.

You should apply if:

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

Work with partners across the company to define training requirements, learning goals and user needs
Craft and build content learning program curricula and learning experiences in different formats (online learning, audio, video, live training materials, etc.), using/working within the constraints of different templates and business requirements.
Leverage a wide range of tools (AI-based research and content authoring, visual design, multimedia) to develop content rapidly and iteratively
Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
Solicit reviews from partners and SMEs, and review others' content for effectiveness
Become an expert in our customers' needs and in our products, keeping up with the changes in your assigned product area, experimenting with new content or formats, and maintain content at frequent intervals
Design and write engaging and effective assessments
Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and share customer feedback from live customer events
Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices

Minimum requirements for the role:

Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing).
Ability to identify the best learning delivery formats (e.g., online learning, assessments, ILT, audio-based snippets) for a specific set of objectives and you're able to craft and build to those formats
Collaboration skills and teamwork, showing the ability to work within workflows and predefined guidelines
Attention to design aesthetics and visual detail. If you have graphic or visual design experience, that's a huge plus!
Knowledge of legacy and emerging content development and collaboration tools such as: Captivate or Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, and AI-authoring & production tools such as Rise, Parta.io, Writer.
3-5+ years learning design or instructional design experience in a software/Saas setting
Experience with localization strategies and tooling, also a plus.

An ideal candidate also has:

Experience supporting Enterprise customers across multiple regions/markets
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

Senior Instructional Designer - Samsara

Senior Instructional Designer

You need 3-5+ years in learning design, expertise in instructional design methods, strong communication skills, knowledge of content tools, and a keen eye for design aesthetics.

You will define training needs, create diverse learning content, utilize various tools, improve processes, assess effectiveness, collaborate with teams, and adapt content based on customer feedback.

Customer Relations

You should have a Bachelor's, 2-5 years PM experience, strong communication skills, track record of improving customer experience, detail-oriented, and familiarity with B2B hardware/SaaS. PMP/Agile preferred.

You will scope, plan, and execute projects with stakeholders, manage cross-functional teams, drive change initiatives, measure results, and promote company culture for continuous improvement.

Toronto

Vancouver

Calgary

Edmonton

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara is looking for a Project Manager to drive critical initiatives across the different business units within the global Customer Success organization. This person will work closely with the Customer Success Management and PMO team to identify critical strategic projects for the business, and scope, develop, and manage execution for these projects. The ideal candidate will have a passion for scaling organizations, and streamlining operations, and is eager to spearhead a variety of projects in a fast-moving environment. Validated project management skills, strong business acumen, the ability to coordinate cross-functional teams, and a technical background are required. This is a remote position open to candidates residing in Canada except in the Toronto, Vancouver, Calgary, Edmonton, and Montreal metro areas. You should apply if: * You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. * You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. * You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. * You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. * You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: * Project Scoping, Planning, and Execution: Work closely with business stakeholders (Customer Success leaders, managers, and frontline reps) to identify, scope, prioritize, plan, and execute strategic projects that improve the customer and employee experience * Cross-Functional Project Management: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives * Change Management: Drive change management for process improvements within the Customer Success organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change * Reporting & Results: Measure results of projects and report on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: * Bachelor's Degree from a 4-year institution preferably in Business, Engineering, or other quantitative field * 2-5 years experience as a Project Manager within operations and/or program management teams within a Customer Success, Customer Support, Customer Operations, or Product organization * Track Record of delivering results that directly improve the customer experience and support scalability within the business * Strong Project Management skills with expertise in end-to-end project delivery (i.e. framing the need, and scope requirements, documenting project plans, defining KPIs, and reporting on results) * Strong communication and written language skills including clear and concise documentation * Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates, and cross-functional partners * Deep curiosity, excellent listening skills, strong empathy, and a growth mindset to push for continuous improvement * Attention to detail and a commitment to exceptional work An ideal candidate also has: * Experience with B2B hardware and SaaS products * PMP certification, Agile/Scrum Certification Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $106,717.50—$125,550 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Who We AreSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.About the role:Samsara is looking for a Project Manager to drive critical initiatives across the different business units within the global Customer Success organization. This person will work closely with the Customer Success Management and PMO team to identify critical strategic projects for the business, and scope, develop, and manage execution for these projects.The ideal candidate will have a passion for scaling organizations, and streamlining operations, and is eager to spearhead a variety of projects in a fast-moving environment. Validated project management skills, strong business acumen, the ability to coordinate cross-functional teams, and a technical background are required.This is a remote position open to candidates residing in Canada except in the Toronto, Vancouver, Calgary, Edmonton, and Montreal metro areas.You should apply if: * You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. * You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. * You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. * You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. * You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.         In this role, you will: * Project Scoping, Planning, and Execution: Work closely with business stakeholders (Customer Success leaders, managers, and frontline reps) to identify, scope, prioritize, plan, and execute strategic projects that improve the customer and employee experience * Cross-Functional Project Management: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives * Change Management: Drive change management for process improvements within the Customer Success organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change * Reporting & Results: Measure results of projects and report on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices         Minimum requirements for the role: * Bachelor's Degree from a 4-year institution preferably in Business, Engineering, or other quantitative field * 2-5 years experience as a Project Manager within operations and/or program management teams within a Customer Success, Customer Support, Customer Operations, or Product organization * Track Record of delivering results that directly improve the customer experience and support scalability within the business * Strong Project Management skills with expertise in end-to-end project delivery (i.e. framing the need, and scope requirements, documenting project plans, defining KPIs, and reporting on results) * Strong communication and written language skills including clear and concise documentation * Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates, and cross-functional partners * Deep curiosity, excellent listening skills, strong empathy, and a growth mindset to push for continuous improvement * Attention to detail and a commitment to exceptional work         An ideal candidate also has: * Experience with B2B hardware and SaaS products * PMP certification, Agile/Scrum Certification         Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$106,717.50—$125,550 USDAt Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.BenefitsFull time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.AccommodationsSamsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.Flexible WorkingAt Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.Fraudulent Employment OffersSamsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara

Mission