Large

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.



Technology

Samsara

Pioneer of the Connected Operations Cloud

You need a technical degree, 1-3 years in support, SaaS knowledge, troubleshooting skills, flexibility for hours, plus French fluency is a plus. General knowledge of circuits and networking is essential.

You will assist customers via phone and chat, solve issues using available resources, document communications, collaborate with teams, and embody cultural principles to support growth and teamwork.

Customer Relations

IT & Cybersecurity

Who We Are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: At Samsara Technologies India Private Limited, you will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment. This is a hybrid position open to candidates based in India. This role will require you to work from our Bengaluru office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office. You should apply if: * You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. * You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. * You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. * You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: * Respond to inbound customer requests for assistance through live channels (phone and chat) * Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion * Self-manage personal workload in an effective and efficient manner * Utilize available knowledge, tools, and resources to resolve customer issues * Clearly and concisely documenting communications with Customers * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for this role: * Bachelor’s degree or higher in a technical discipline such as computer science or engineering * 1-3 years of experience in a technical product support role * Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system * Interest and ability to work in a fast-growing environment with changing responsibilities * Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting * Able to work flexible hours - nights and weekends a plus An ideal candidate also has: * General knowledge about Electrical circuits, GPS and telematics * General knowledge of networking * Excellent troubleshooting skills * Excellent communication skills in both written and spoken * French fluency is a plus At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Who We AreSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.About the role:At Samsara Technologies India Private Limited, you will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.This is a hybrid position open to candidates based in India. This role will require you to work from our Bengaluru office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office.You should apply if: * You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. * You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. * You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. * You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.         In this role, you will: * Respond to inbound customer requests for assistance through live channels (phone and chat) * Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion * Self-manage personal workload in an effective and efficient manner * Utilize available knowledge, tools, and resources to resolve customer issues * Clearly and concisely documenting communications with Customers * Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices         Minimum requirements for this role: * Bachelor’s degree or higher in a technical discipline such as computer science or engineering * 1-3 years of experience in a technical product support role * Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system * Interest and ability to work in a fast-growing environment with changing responsibilities * Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting * Able to work flexible hours - nights and weekends a plus         An ideal candidate also has: * General knowledge about Electrical circuits, GPS and telematics * General knowledge of networking * Excellent troubleshooting skills * Excellent communication skills in both written and spoken * French fluency is a plus         At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.BenefitsFull time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.AccommodationsSamsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.Flexible WorkingAt Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.Fraudulent Employment OffersSamsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Technical Support Specialist - Samsara

&lt;strong&gt;Who We Are&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.&lt;br&gt;&lt;br&gt;Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About the role:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Samsara Technologies India Private Limited, you will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.&lt;br&gt;&lt;br&gt;Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;This is a hybrid position open to candidates based in India. This role will require you to work from our Bengaluru office as needed to handle support escalations. You must reside within a 1.5 hour commuting distance from the office.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;You should apply if:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.&lt;/li&gt;&lt;li&gt;You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.&lt;/li&gt;&lt;li&gt;You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.&lt;/li&gt;&lt;li&gt;You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;In this role, you will: &lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Respond to inbound customer requests for assistance through live channels (phone and chat)&lt;/li&gt;&lt;li&gt;Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion&lt;/li&gt;&lt;li&gt;Self-manage personal workload in an effective and efficient manner&lt;/li&gt;&lt;li&gt;Utilize available knowledge, tools, and resources to resolve customer issues &lt;/li&gt;&lt;li&gt;Clearly and concisely documenting communications with Customers&lt;/li&gt;&lt;li&gt;Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Minimum requirements for this role:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor’s degree or higher in a technical discipline such as computer science or engineering&lt;/li&gt;&lt;li&gt;1-3 years of experience in a technical product support role&lt;/li&gt;&lt;li&gt;Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system&lt;/li&gt;&lt;li&gt;Interest and ability to work in a fast-growing environment with changing responsibilities&lt;/li&gt;&lt;li&gt;Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting&lt;/li&gt;&lt;li&gt;Able to work flexible hours - nights and weekends a plus&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;An ideal candidate also has:&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;General knowledge about Electrical circuits, GPS and telematics&lt;/li&gt;&lt;li&gt;General knowledge of networking&lt;/li&gt;&lt;li&gt;Excellent troubleshooting skills&lt;/li&gt;&lt;li&gt;Excellent communication skills in both written and spoken&lt;/li&gt;&lt;li&gt;French fluency is a plus&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodations &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or &lt;strong&gt;click here&lt;/strong&gt; if you require any reasonable accommodations throughout the recruiting process.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Flexible Working &lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Fraudulent Employment Offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.&lt;br&gt;&lt;br&gt;

Technical Support Specialist

You have 10+ years in product management, strong technical skills in telematics/compliance, proven delivery in regulated environments, and experience with tachographs. Bachelor's/Master's in a relevant field.

You will drive compliance strategy, align with GTM and Legal teams, manage product roadmaps, collaborate with Engineering, and advocate for customer needs in developing tachograph solutions.

Product

London

<div>
 <div>
 Who we are
 Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
 Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 </div>
 About the role:
 Telematics is Samsara's second largest (and original) business. Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe. We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobile device management, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution and platform for the world of physical operations.
 We are looking for an experienced Product Manager with a strong background in tachographs and compliance solutions to lead the development of Samsara's next-generation compliance product for the EMEA and UKI markets. This is a pivotal role that will focus on delivering a best-in-class compliance solution and building a comprehensive tachograph analysis product that addresses the unique regulatory landscape in the region.
 The ideal candidate will have a deep understanding of tachograph systems, European and UK compliance requirements, and how to leverage data and technology to streamline fleet management and driver compliance. You will collaborate closely with engineering, design, and regional stakeholders to ensure Samsara's products meet the needs of our customers and regulatory bodies.
 <h4 class="jobSectionHeader"> In this role, you will:</h4>
 <ul>
 <li>Develop and execute the strategy to grow Samsara's tachograph and compliance business in EMEA and UKI. This includes identifying opportunities for regional expansion and innovation by leveraging telematics data to build best-in-class compliance and tachograph analysis solutions.</li>
 <li>Partner with Go-To-Market (GTM) and Business Operations teams to research market opportunities, particularly in compliance and fleet management. Translate insights into a prioritized product roadmap that drives regional growth and expands Samsara's addressable market in EMEA and UKI.</li>
 <li>Collaborate with the Legal team to ensure Samsara's product strategy aligns with regional compliance requirements, leveraging regulatory tailwinds and maintaining a competitive edge in the market. Stay ahead of upcoming regulatory changes to proactively shape product offerings.</li>
 <li>Utilize telematics data and machine learning insights to drive innovation and deliver data-driven insights that can be surfaced internally and to customers, enhancing the value proposition of Samsara's compliance and tachograph products.</li>
 <li>Work closely with the Engineering team to ensure the timely delivery of high-quality products that meet both compliance requirements and customer needs. Ensure seamless collaboration between the tachograph product line and other product groups to address interdependencies.</li>
 <li>Lead quarterly and annual planning processes for your product teams, including managing input from GTM, Legal, and Support teams. Prioritize feature development and product improvements to align with business objectives and customer needs.</li>
 <li>Collaborate across product leadership to share your product roadmap, align on priorities, and drive forward Samsara's product-focused initiatives. Be an advocate for the compliance and tachograph product line, ensuring alignment across the organization.</li>
 <li>Partner with customer-facing teams to support strategic accounts, manage escalations, and maintain strong relationships with key customers. Ensure that customer feedback and needs are integral to product development and iteration.</li>
 <li>Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.</li>
 </ul>
 Minimum requirements for the role:
 <ul>
 <li>Experience in product management within a large-scale software development organization, ideally with a focus on telematics, compliance, or fleet management solutions.</li>
 <li>Strong technical acumen and the ability to grasp complex concepts related to tachographs, compliance, and telematics. You should be able to establish credibility with engineers and technical teams.</li>
 <li>Proven track record of delivering results for customers and driving business impact, especially in compliance-driven environments. You thrive in managing complexity, meeting bold deadlines, and are action-oriented when tackling challenges.</li>
 <li>Experience setting strategy for technical product areas, with a data-driven approach to measuring progress, making investment decisions, and prioritizing product development initiatives.</li>
 <li>Excellent communication skills, comfortable presenting to customers, senior leadership, and cross-functional teams.</li>
 <li>10+ years of experience in relevant product, technical, or business roles, with a strong preference for candidates who have worked in the fleet management, telematics, or compliance sectors.</li>
 <li>Bachelor's or Master's degree in a relevant field such as Computer Science, Engineering, or equivalent professional experience.</li>
 </ul>
 An ideal candidate also has:
 <ul>
 <li>Experience working with tachographs, telematics, or in the automotive sector, with a strong understanding of the compliance landscape in EMEA and UKI.</li>
 <li>Experience working in a compliance and legal environment, particularly in regulated industries where adherence to evolving laws is critical.</li>
 </ul>
 <div>
 At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
 Benefits
 Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
 Accommodations
 Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
 Flexible Working
 At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
 Fraudulent Employment Offers
 Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
 </div>
</div>


 
  Who we are
  Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
  Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 
  About the role:
 Telematics is Samsara's second largest (and original) business. Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe. We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform. Through features spanning routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobile device management, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution and platform for the world of physical operations.
 We are looking for an experienced Product Manager with a strong background in tachographs and compliance solutions to lead the development of Samsara's next-generation compliance product for the EMEA and UKI markets. This is a pivotal role that will focus on delivering a best-in-class compliance solution and building a comprehensive tachograph analysis product that addresses the unique regulatory landscape in the region.
 The ideal candidate will have a deep understanding of tachograph systems, European and UK compliance requirements, and how to leverage data and technology to streamline fleet management and driver compliance. You will collaborate closely with engineering, design, and regional stakeholders to ensure Samsara's products meet the needs of our customers and regulatory bodies.
  In this role, you will:
 
  Develop and execute the strategy to grow Samsara's tachograph and compliance business in EMEA and UKI. This includes identifying opportunities for regional expansion and innovation by leveraging telematics data to build best-in-class compliance and tachograph analysis solutions.
  Partner with Go-To-Market (GTM) and Business Operations teams to research market opportunities, particularly in compliance and fleet management. Translate insights into a prioritized product roadmap that drives regional growth and expands Samsara's addressable market in EMEA and UKI.
  Collaborate with the Legal team to ensure Samsara's product strategy aligns with regional compliance requirements, leveraging regulatory tailwinds and maintaining a competitive edge in the market. Stay ahead of upcoming regulatory changes to proactively shape product offerings.
  Utilize telematics data and machine learning insights to drive innovation and deliver data-driven insights that can be surfaced internally and to customers, enhancing the value proposition of Samsara's compliance and tachograph products.
  Work closely with the Engineering team to ensure the timely delivery of high-quality products that meet both compliance requirements and customer needs. Ensure seamless collaboration between the tachograph product line and other product groups to address interdependencies.
  Lead quarterly and annual planning processes for your product teams, including managing input from GTM, Legal, and Support teams. Prioritize feature development and product improvements to align with business objectives and customer needs.
  Collaborate across product leadership to share your product roadmap, align on priorities, and drive forward Samsara's product-focused initiatives. Be an advocate for the compliance and tachograph product line, ensuring alignment across the organization.
  Partner with customer-facing teams to support strategic accounts, manage escalations, and maintain strong relationships with key customers. Ensure that customer feedback and needs are integral to product development and iteration.
  Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
 
 Minimum requirements for the role:
 
  Experience in product management within a large-scale software development organization, ideally with a focus on telematics, compliance, or fleet management solutions.
  Strong technical acumen and the ability to grasp complex concepts related to tachographs, compliance, and telematics. You should be able to establish credibility with engineers and technical teams.
  Proven track record of delivering results for customers and driving business impact, especially in compliance-driven environments. You thrive in managing complexity, meeting bold deadlines, and are action-oriented when tackling challenges.
  Experience setting strategy for technical product areas, with a data-driven approach to measuring progress, making investment decisions, and prioritizing product development initiatives.
  Excellent communication skills, comfortable presenting to customers, senior leadership, and cross-functional teams.
  10+ years of experience in relevant product, technical, or business roles, with a strong preference for candidates who have worked in the fleet management, telematics, or compliance sectors.
  Bachelor's or Master's degree in a relevant field such as Computer Science, Engineering, or equivalent professional experience.
 
 An ideal candidate also has:
 
  Experience working with tachographs, telematics, or in the automotive sector, with a strong understanding of the compliance landscape in EMEA and UKI.
  Experience working in a compliance and legal environment, particularly in regulated industries where adherence to evolving laws is critical.
 
 
  At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
   Benefits
  Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
   Accommodations
  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
   Flexible Working
  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
   Fraudulent Employment Offers
  Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
 


Principal Product Manager - Telematics EMEA Compliance - Samsara

Principal Product Manager - Telematics EMEA Compliance

You need 10+ years in product management, strong tech acumen in telematics/compliance, data-driven strategy skills, and communication expertise, especially in regulated industries like fleet management.

You will strategize growth in tachograph and compliance, align products with regulations, manage roadmaps, collaborate with teams, and prioritize customer feedback to drive product development.

Engineering

Paris

You should have B2B marketing expertise, strong project management skills, event management experience, data-driven analytics, excellent communication, and SaaS/cloud platform knowledge.

You will create and execute the France Marketing plan, lead demand generation campaigns, manage events, collaborate with sales, and develop market insights to drive growth.

Marketing

<div>
 <div>
 Who we are
 Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
 Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 </div>
 About the role:
 The Senior Marketing Manager, France will be a data-driven, hands-on marketer that is accountable for achieving the France marketing pipeline impact goals. You will partner closely with local sales stakeholders to build a full funnel plan that supports the business and you will orchestrate across EMEA and global marketing teams to deliver the plan.
 You should apply if:
 <ul>
 <li>You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.</li>
 <li>You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper-growth environment.</li>
 <li>You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.</li>
 <li>You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.</li>
 </ul>
 In this role, you will:
 <ul>
 <li>Build and own the France Marketing plan spanning several channels including digital acquisition and events.</li>
 <li>Partner with the global Growth Team and EMEA Scale Marketing team to ensure the successful delivery of the plan.</li>
 <li>Define the 3rd party event strategy and program manage the end to end event experiences.</li>
 <li>Be responsible for the delivery of the full funnel of marketing activities in order to nurture the growing French market.</li>
 <li>Lead and implement demand generation marketing campaigns that resonate with internal and external audiences including webinars, content creation and content syndication, website improvements, email nurture programs plus events.</li>
 <li>Be the marketing business partner to France sales stakeholders engaging with them as one team with shared goals.</li>
 <li>Lead local customer partnerships to build a pipeline of customer case studies showcasing the value of Samsara across various industries with quantifiable metrics</li>
 <li>Develop insights based on market research, competitive analysis, campaign effectiveness, and industry trends and translate those insights into actionable recommendations that promote business objectives and drive tangible results.</li>
 <li>Champion, role model, and embed Samsara's cultural principles (obsess over the customer, build for the long term, growth mindset) as we scale globally and across new offices</li>
 </ul>
 Minimum requirements for the role:
 <ul>
 <li>Significant experience in marketing in a B2B technology environment</li>
 <li>Analytical and data driven to measure the effectiveness of marketing programs</li>
 <li>Strong project management skills, ability to handle projects end-to-end</li>
 <li>End to end event management experience including tradeshow execution</li>
 <li>Attention to detail and a commitment to exceptional work are part of your personal philosophy</li>
 <li>Marketing automation/operations expertise is preferred</li>
 <li>Excellent communication and storytelling (written, verbal, and visual)</li>
 <li>Location: Remote with requirement to travel to events around France</li>
 <li>SaaS / cloud platform company experience</li>
 </ul>
 An ideal candidate also has:
 <ul>
 <li>Relevant industry knowledge</li>
 <li>Experience in a hardware tech business</li>
 </ul>
 <div>
 At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
 Benefits
 Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
 Accommodations
 Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
 Flexible Working
 At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
 Fraudulent Employment Offers
 Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
 </div>
</div>


 
  Who we are
  Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
  Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 
  About the role:
 The Senior Marketing Manager, France will be a data-driven, hands-on marketer that is accountable for achieving the France marketing pipeline impact goals. You will partner closely with local sales stakeholders to build a full funnel plan that supports the business and you will orchestrate across EMEA and global marketing teams to deliver the plan.
  You should apply if:
 
  You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper-growth environment.
  You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
 
 In this role, you will:
 
  Build and own the France Marketing plan spanning several channels including digital acquisition and events.
  Partner with the global Growth Team and EMEA Scale Marketing team to ensure the successful delivery of the plan.
  Define the 3rd party event strategy and program manage the end to end event experiences.
  Be responsible for the delivery of the full funnel of marketing activities in order to nurture the growing French market.
  Lead and implement demand generation marketing campaigns that resonate with internal and external audiences including webinars, content creation and content syndication, website improvements, email nurture programs plus events.
  Be the marketing business partner to France sales stakeholders engaging with them as one team with shared goals.
  Lead local customer partnerships to build a pipeline of customer case studies showcasing the value of Samsara across various industries with quantifiable metrics
  Develop insights based on market research, competitive analysis, campaign effectiveness, and industry trends and translate those insights into actionable recommendations that promote business objectives and drive tangible results.
  Champion, role model, and embed Samsara's cultural principles (obsess over the customer, build for the long term, growth mindset) as we scale globally and across new offices
 
 Minimum requirements for the role:
 
  Significant experience in marketing in a B2B technology environment
  Analytical and data driven to measure the effectiveness of marketing programs
  Strong project management skills, ability to handle projects end-to-end
  End to end event management experience including tradeshow execution
  Attention to detail and a commitment to exceptional work are part of your personal philosophy
  Marketing automation/operations expertise is preferred
  Excellent communication and storytelling (written, verbal, and visual)
  Location: Remote with requirement to travel to events around France
  SaaS / cloud platform company experience
 
 An ideal candidate also has:
 
  Relevant industry knowledge
  Experience in a hardware tech business
 
 
  At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
   Benefits
  Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
   Accommodations
  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
   Flexible Working
  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
   Fraudulent Employment Offers
  Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
 


Senior Manager, Marketing - French Fluency - Samsara

Senior Manager, Marketing - French Fluency

Germany

United Kingdom

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

You should have sales/account management experience, French fluency, IoT interest, motivation for a goal-oriented role, customer-facing comfort, and strong organizational skills.

You will manage auto-renewals, enhance processes for revenue growth, communicate improvements, and embody Samsara's cultural principles while collaborating with various teams to meet client needs.

Sales & Business Development

<div>
 <div>
 Who we are
 Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
 Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 </div>
 About the role:
 Samsara's Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara's customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.
 In this role, you will own our renewal customer experience for our AE1 customer base (&lt;$30K ARR). There are 1,000s of customers looking for a seamless way to continue service. This role will involve building out processes, A/B tests, de-escalating customers, proactively reaching out and negotiating with at-risk customers, and reporting out on progress to a senior-level audience. This role is ideal for individuals looking to develop both hands-on operational experience and customer-facing presence to advance their careers. You will work closely with top-tier executives and will see up close how sales organizations succeed.
 This role requires strong business acumen, a passion for scaling organizations and streamlining operations, and an eagerness to constantly deliver data-driven improvements in a fast-moving environment. In addition to this, you will champion, role model, and embed Samsara's cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
 This is a remote position and can be based in the UK, Germany, France or the Netherlands
 
 You should apply if:
 <ul>
 <li>You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.</li>
 <li>You have innate curiosity in how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.</li>
 <li>You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.</li>
 <li>You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.</li>
 <li>You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.</li>
 </ul> 
 
 <h4 class="jobSectionHeader"> In this role, you will:</h4>
 <ul>
 <li>Work cross-functionally to accommodate client needs for renewal</li>
 <li>Own the auto-renewal component of Samsara's customer journey</li>
 <li>Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience</li>
 <li>Communicate patterns and guide process improvement projects with Renewals Leadership</li>
 <li>Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices</li>
 </ul> 
 Minimum requirements for the role:
 <ul>
 <li>Prior experience in sales, account management, sales operations, or other customer-facing positions</li>
 <li>Fluency in French</li>
 <li>High level of interest in the IoT space</li>
 <li>Excitement around growing a sales career</li>
 <li>Motivated to be in a goal-oriented, quota-carrying role</li>
 <li>Comfortable in a dynamic, customer-facing environment</li>
 <li>Strong organizational skills and business judgment with the ability to handle projects end-to-end</li>
 </ul>
 
 <div>
 At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
 Benefits
 Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
 Accommodations
 Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
 Flexible Working
 At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
 Fraudulent Employment Offers
 Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
 </div>
</div>

Who we are
 Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
 Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
 
 About the role:
 Samsara's Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara's customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal.
 In this role, you will own our renewal customer experience for our AE1 customer base (<$30K ARR). There are 1,000s of customers looking for a seamless way to continue service. This role will involve building out processes, A/B tests, de-escalating customers, proactively reaching out and negotiating with at-risk customers, and reporting out on progress to a senior-level audience. This role is ideal for individuals looking to develop both hands-on operational experience and customer-facing presence to advance their careers. You will work closely with top-tier executives and will see up close how sales organizations succeed.
 This role requires strong business acumen, a passion for scaling organizations and streamlining operations, and an eagerness to constantly deliver data-driven improvements in a fast-moving environment. In addition to this, you will champion, role model, and embed Samsara's cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
 This is a remote position and can be based in the UK, Germany, France or the Netherlands
 
 You should apply if:
 
 You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
 You have innate curiosity in how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
 You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
 You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
 You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
 
 
 In this role, you will:
 
 Work cross-functionally to accommodate client needs for renewal
 Own the auto-renewal component of Samsara's customer journey
 Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
 Communicate patterns and guide process improvement projects with Renewals Leadership
 Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
 
 Minimum requirements for the role:
 
 Prior experience in sales, account management, sales operations, or other customer-facing positions
 Fluency in French
 High level of interest in the IoT space
 Excitement around growing a sales career
 Motivated to be in a goal-oriented, quota-carrying role
 Comfortable in a dynamic, customer-facing environment
 Strong organizational skills and business judgment with the ability to handle projects end-to-end
 
 
 
 At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
 Benefits
 Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
 Accommodations
 Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
 Flexible Working
 At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
 Fraudulent Employment Offers
 Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '@samsara.com' or '@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.

Samsara

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