Samsonite is a global leader in the design, manufacturing, and distribution of luggage, travel bags, and accessories. With a reputation for high-quality craftsmanship, innovation, and durability, Samsonite offers a wide range of products including suitcases, backpacks, and business bags designed to meet the diverse needs of travellers. Their ultimate mission is to provide the best travel solutions to enhance the experience of modern travellers by combining practical design with cutting-edge technology. Samsonite’s purpose is to inspire and enable people to travel with confidence and ease, ensuring that they are well-equipped for every journey.

Manufacturing & Electronics

Samsonite APAC & Middle East 

You should embody the company's values, demonstrate a commitment to diversity, and show a passion for social responsibility and employee development. Specific qualifications may vary.

You will assist customers with inquiries, provide product information, resolve issues, and ensure a positive experience, while maintaining communication and following up as needed.

People, HR & Administration

Sustainability

Chennai

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  <b>Who we are: </b>
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   Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
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  <b>Why you'll love working here: </b>
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    <li><b>Our employees matter. </b>As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.</li>
    <li><b>Vibrant culture. </b>We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.</li>
    <li><b>Socially responsible. </b>We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.</li>
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   <b>What we value: </b>
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   At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.
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   Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
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  Who we are: 
 
 
 
  
   Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
  
 
 
 

 
  Why you'll love working here: 
 
 
  
   
    Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
    Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
    Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.
   
  
  
   What we value: 
  
  
  
   At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.
  
  
   Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
  
 



Customer Care Associate - Samsonite APAC & Middle East 

Customer Care Associate

You should have strong leadership skills, retail experience, and excellent customer service abilities to manage store operations effectively. Flexibility and problem-solving skills are essential.

You will manage store operations, oversee staff, ensure customer satisfaction, maintain inventory, and uphold company standards and values in alignment with corporate culture.

Samsonite APAC & Middle East

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