Sandoz, a global leader in generic pharmaceuticals and biosimilars, is dedicated to improving access to high-quality, affordable medicines for patients worldwide. Their ultimate mission is to expand access to essential healthcare by developing and providing generic and biosimilar medicines that meet rigorous quality standards. Sandoz aims to make healthcare more accessible and affordable, ensuring that patients benefit from high-quality treatments and contributing to the overall improvement of global health outcomes. Their purpose is to enhance the quality of life for people by delivering cost-effective, innovative solutions in the pharmaceutical industry.


Manufacturing & Electronics

Sandoz

You need 3+ years in BPC/BI, BPA/FP&A, global experience, strong analytical skills, knowledge of Sandoz systems, excellent communication, and proficiency in Excel and PowerPoint.

You will enhance planning processes, support budgeting cycles, streamline reports, conduct training sessions, and collaborate on system integration and data reconciliation.

Business, Operations & Strategy

Banking & Finance

Madrid

<div>As a newly independent company we are focused on growth. We see growth as the engine powering everything we want to achieve for patients. It will allow us to innovate &amp; pioneer greater access to high-quality medicines, but we can only do this by bringing the best and the brightest minds together. 
 
The Digital Finance Manager, Planning System will function as a link between IT and BPA teams. The associate will need to understand the business requirements and to support the local teams while in Mid-year forecast, Targets and implementing new projects. Further the associate needs to exhibit high levels of people agility and excellent communication skills, as this associate will be required to interact with key Sandoz Finance stakeholders.
Your responsibilities will include:
<ul><li>Understand the Country, Region and Global planning processes and drive new initiatives in close collaboration with BPA community and IT
</li><li>Actively contribute to system integration across markets globally and increase their adoption
</li><li>Ability to map country&rsquo;s existing planning process in BPC, identify gaps if any and work towards streamlining the process in BPC
</li><li>Ability to support the budgeting, planning and forecasting cycles, managing user queries and support business users in day-to-day activities related to business planning
</li><li>Define Best practices in terms of planning process and reporting (analytics) Manage enhancements, test new functionalities, identify key issues and suggest improvements
</li><li>Contribute towards streamlining and performance tuning of reports in BPC, Understand current reporting needs, create/enhance planning reports &amp; input templates using EPM
</li><li>Support data reconciliation across different systems and perform root cause analysis Contribute to design, test and execution of calculation logics in order simplify and automate planning processes
</li><li>Setting up allocation rules and running the allocations Conduct online and classroom-training sessions, prepare and deliver effective presentations and create user guides and process documents
</li></ul>What you'll bring to the roles:
<ul><li>3+ years of relevant BPC/BI, extensive BPA/ FP&amp;A experience in a corporate Finance set up is highly preferred.
</li><li>Experience in global functions desirable. Used to work in multi-location/multi-market environment
</li><li>Excellent analytical and strategic skills and ability to collaborate with the stakeholders.
</li><li>Experience with interfacing effectively with parent and global counterparts.
</li><li>In-depth knowledge of Sandoz business information systems and structure, including SHAPE, Data Warehouse, and finance system is highly preferred.
</li><li>Excellent communication skills, both verbally and in writing; ability to clearly explain financial information to a variety of audiences.
</li><li>Fluent English is mandatory.
</li><li>Strong IT skills including excellent proficiency with Excel and PowerPoint.
</li></ul><h3 class="jobSectionHeader">Why Sandoz?
</h3>Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
Join us!
Commitment to Diversity &amp; Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz</div>
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As a newly independent company we are focused on growth. We see growth as the engine powering everything we want to achieve for patients. It will allow us to innovate & pioneer greater access to high-quality medicines, but we can only do this by bringing the best and the brightest minds together.

The Digital Finance Manager, Planning System will function as a link between IT and BPA teams. The associate will need to understand the business requirements and to support the local teams while in Mid-year forecast, Targets and implementing new projects. Further the associate needs to exhibit high levels of people agility and excellent communication skills, as this associate will be required to interact with key Sandoz Finance stakeholders.
Your responsibilities will include:
Understand the Country, Region and Global planning processes and drive new initiatives in close collaboration with BPA community and IT
Actively contribute to system integration across markets globally and increase their adoption
Ability to map country’s existing planning process in BPC, identify gaps if any and work towards streamlining the process in BPC
Ability to support the budgeting, planning and forecasting cycles, managing user queries and support business users in day-to-day activities related to business planning
Define Best practices in terms of planning process and reporting (analytics) Manage enhancements, test new functionalities, identify key issues and suggest improvements
Contribute towards streamlining and performance tuning of reports in BPC, Understand current reporting needs, create/enhance planning reports & input templates using EPM
Support data reconciliation across different systems and perform root cause analysis Contribute to design, test and execution of calculation logics in order simplify and automate planning processes
Setting up allocation rules and running the allocations Conduct online and classroom-training sessions, prepare and deliver effective presentations and create user guides and process documents
What you'll bring to the roles:
3+ years of relevant BPC/BI, extensive BPA/ FP&A experience in a corporate Finance set up is highly preferred.
Experience in global functions desirable. Used to work in multi-location/multi-market environment
Excellent analytical and strategic skills and ability to collaborate with the stakeholders.
Experience with interfacing effectively with parent and global counterparts.
In-depth knowledge of Sandoz business information systems and structure, including SHAPE, Data Warehouse, and finance system is highly preferred.
Excellent communication skills, both verbally and in writing; ability to clearly explain financial information to a variety of audiences.
Fluent English is mandatory.
Strong IT skills including excellent proficiency with Excel and PowerPoint.
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
Join us!
Commitment to Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz
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Digital Finance Manager, Planning System - Sandoz

Digital Finance Manager, Planning System

You need a medical degree or equivalent, fluent Italian and English, 3-5 years in pharmacovigilance, 2-3 years in leadership, knowledge of PV processes, audit experience, and strong interpersonal skills.

You will manage pharmacovigilance communications, oversee safety activities, maintain product safety awareness, ensure compliance, and support quality management systems with local partners.

Consulting

Healthcare

Milan

<div>Role Purpose
Lead pharmacovigilance activities in the Sandoz affiliate, in the context of the Sandoz Pharmacovigilance System, patient safety operating model, and associated quality system, to ensure that local safety procedures are comprehensive, effective, compliant and well embedded in the cross-functional and global-regional-local environment. This includes management of local Safety information like Adverse Events, PSURs, local literature and support of business to correctly set up programs and market research.
Your Key Responsibilities
Your responsibilities include, but not limited to:
<ul><li>Act as single point of contact: as defined by local regulations act as the National/Local Qualified Person or Local Contact Person for Pharmacovigilance in the country and act as the single point of contact with the Local Health Authority.
</li><li>Establish or participate in oversight mechanisms on safety activities , specifically those outsourced to vendors on behalf of the affiliate (local activities, such as in patient-oriented programs as well as core safety activities, and core safety activities, such as case handling and periodic report generation).
</li><li>Ensure the seamless flow of safety relevant information , within the affiliate, with local business partners and with regional hubs and 3rd party vendor in accordance with the Sandoz patient safety operating model.
</li><li>Maintain awareness on safety profiles of Sandoz products and provide safety expertise and support for all marketed and investigational products - drugs and combination products - to other functions in the affiliate including local implementation of RMP measures.
</li><li>Influence the affiliate organization as a key member of the affiliate organization with high visibility, to promote a thorough understanding of the pharmacovigilance system, adherence to safety requirements for local activities.
</li><li>Participate in the maintenance of the local quality management system , including training, records management, regulatory intelligence, audit and inspection readiness, in collaboration with local, regional and global functions, business partners and vendors.
</li></ul>https://www.youtube.com/watch?v=5_RZsoOZv5c
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
What you&rsquo;ll bring to the role:
 
Essential Requirements:
<ul><li>Medical Doctor, Pharmacist or equivalent education, training, and experience
</li><li>Certified level of written and spoken English.
</li><li>Excellent knowledge of Italian language.
</li><li>Minimum 3 to 5 years&rsquo; experience in drug-safety or pharmacovigilance (preferred) and/ or experience in pharmaceutical industry.
</li><li>Minimum 2 to 3 years of demonstrated leadership and accomplishment in all aspects of patient safety in a local/matrix environment in the pharmaceutical industry.
</li><li>Extensive knowledge of regional and local requirements relating to PV. Ability to solve complex regulatory issues and requirements.
</li><li>Working knowledge of PV-processes, covering compliance, databases, procedures, QA, training. Proven ability to critically evaluate and integrate data from a broad range of areas/domains. Ability to effectively communicate with different stakeholders.
</li><li>E xperience in PV audits and inspections.
</li><li>Demonstrated track record to successfully lead/work in interdisciplinary global teams; leading, planning, and prioritizing activities simultaneously on multiple projects.
</li><li>&middot; Strong planning, negotiation, organizational and interpersonal skills.
</li></ul>You&rsquo;ll receive:
<ul><li>Customized development paths and free access to our on-demand training catalogs
</li></ul><ul><li>Job rotation projects that will give you the opportunity to collaborate with global teams
</li></ul><ul><li>Corporate Welfare Plan
</li></ul><ul><li>Recognition Program to highlight your impact for the organization
</li></ul><ul><li>Hybrid Work Model based on flexibility and trust
</li></ul>Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz</div>
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Role Purpose
Lead pharmacovigilance activities in the Sandoz affiliate, in the context of the Sandoz Pharmacovigilance System, patient safety operating model, and associated quality system, to ensure that local safety procedures are comprehensive, effective, compliant and well embedded in the cross-functional and global-regional-local environment. This includes management of local Safety information like Adverse Events, PSURs, local literature and support of business to correctly set up programs and market research.
Your Key Responsibilities
Your responsibilities include, but not limited to:
Act as single point of contact: as defined by local regulations act as the National/Local Qualified Person or Local Contact Person for Pharmacovigilance in the country and act as the single point of contact with the Local Health Authority.
Establish or participate in oversight mechanisms on safety activities , specifically those outsourced to vendors on behalf of the affiliate (local activities, such as in patient-oriented programs as well as core safety activities, and core safety activities, such as case handling and periodic report generation).
Ensure the seamless flow of safety relevant information , within the affiliate, with local business partners and with regional hubs and 3rd party vendor in accordance with the Sandoz patient safety operating model.
Maintain awareness on safety profiles of Sandoz products and provide safety expertise and support for all marketed and investigational products - drugs and combination products - to other functions in the affiliate including local implementation of RMP measures.
Influence the affiliate organization as a key member of the affiliate organization with high visibility, to promote a thorough understanding of the pharmacovigilance system, adherence to safety requirements for local activities.
Participate in the maintenance of the local quality management system , including training, records management, regulatory intelligence, audit and inspection readiness, in collaboration with local, regional and global functions, business partners and vendors.
https://www.youtube.com/watch?v=5_RZsoOZv5c
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
What you’ll bring to the role:

Essential Requirements:
Medical Doctor, Pharmacist or equivalent education, training, and experience
Certified level of written and spoken English.
Excellent knowledge of Italian language.
Minimum 3 to 5 years’ experience in drug-safety or pharmacovigilance (preferred) and/ or experience in pharmaceutical industry.
Minimum 2 to 3 years of demonstrated leadership and accomplishment in all aspects of patient safety in a local/matrix environment in the pharmaceutical industry.
Extensive knowledge of regional and local requirements relating to PV. Ability to solve complex regulatory issues and requirements.
Working knowledge of PV-processes, covering compliance, databases, procedures, QA, training. Proven ability to critically evaluate and integrate data from a broad range of areas/domains. Ability to effectively communicate with different stakeholders.
E xperience in PV audits and inspections.
Demonstrated track record to successfully lead/work in interdisciplinary global teams; leading, planning, and prioritizing activities simultaneously on multiple projects.
· Strong planning, negotiation, organizational and interpersonal skills.
You’ll receive:
Customized development paths and free access to our on-demand training catalogs
Job rotation projects that will give you the opportunity to collaborate with global teams
Corporate Welfare Plan
Recognition Program to highlight your impact for the organization
Hybrid Work Model based on flexibility and trust
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz
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Manager Patient Safety Italy - Sandoz

Manager Patient Safety Italy

You need a degree in Microbiology/Biotechnology/Biochemistry, 5 years in Pharma QA, strong communication and problem-solving skills, GMP knowledge, and fluency in English.

You will lead supplier qualifications, manage quality agreements, handle deviations and complaints, ensure timely project deliverables, conduct audits, and review stability reports.

<div>If you are interested in working in a dynamic, interdisciplinary and international environment and if you are interested in making sure our products meet high quality standards, join us.
Now as an independently company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, and strengthen its culture.
As ESO QA Manager , you will be responsible for the oversight of the supplier quality system compliance to mitigate risks related to product/API quality and to reduce costs associated to poor product quality, pursuant to the law, internal regulations, good practices and business objectives
Your key responsibilities will include:
<ul><li>Lead External Suppliers Qualification process.
</li><li>Acts as Single Point of Contact / SPOC for all quality related activities at the External Supplier and establishing good working relationships with clear communication and defined actions and goals.
</li><li>Negotiation of Quality Assurance Agreements (QAA) with external partners .
</li><li>Change and deviation management, complaint handling.
</li><li>Escalate risks and issues, as well as propose mitigating actions.
</li><li>Responsibility for ensuring timely achievement of project Quality deliverables.
</li><li>Contribute to process simplification and QMS improvements
</li><li>Responsible for the conduct of internal and external audits of the quality system (approval of suppliers, contract suppliers and contract manufacture suppliers).
</li><li>Stability reports and PQR&rsquo;s review and approval.
</li></ul>Key performance indicators:
<ul><li>The number and severity of cGMP issues identified during internal Global Quality Organization and Health Authority audits of External Supplier
</li><li>Compliance of products according to agreed specification
</li><li>No out of stock incidents related to QA activities
</li><li>Training plans are met within the team
</li><li>KPIs as identified in the quality target letter
</li></ul>What you will bring to the role:
<ul><li>University degree in Microbiology, Biotechnology, Biochemistry or equivalent.
</li><li>Minimum 5 years of working experience in Pharmaceutical/Biopharmaceutical/API products. quality/quality assurance or operations.
</li><li>Excellent communication and organizational skills.
</li><li>Excellent skills in identifying issues and solving problems.
</li><li>Excellent &amp; detailed knowledge of GMP-regulations (EMA; FDA, CA, etc).
</li><li>Fluent in English.
</li><li>Knowledge of Microsoft Office.
</li></ul>Other skills desired:
Audit Management, Communication Skills, Continuous Learning, Dealing With Ambiguity, Decision Making Skills, Employee Performance Evaluations, Gmp Procedures, Inspection Readiness, Organizational Skills, People Management, People Management and Leadership, Product Release, Qa (Quality Assurance), Self-Awareness, Technological Expertise
Languages :
<ul><li>Fluent in speaking/ writing in English.
</li></ul>Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity &amp; Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 Pioneering access for patients
Join our Sandoz Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz</div>
 null
 null

If you are interested in working in a dynamic, interdisciplinary and international environment and if you are interested in making sure our products meet high quality standards, join us.
Now as an independently company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, and strengthen its culture.
As ESO QA Manager , you will be responsible for the oversight of the supplier quality system compliance to mitigate risks related to product/API quality and to reduce costs associated to poor product quality, pursuant to the law, internal regulations, good practices and business objectives
Your key responsibilities will include:
Lead External Suppliers Qualification process.
Acts as Single Point of Contact / SPOC for all quality related activities at the External Supplier and establishing good working relationships with clear communication and defined actions and goals.
Negotiation of Quality Assurance Agreements (QAA) with external partners .
Change and deviation management, complaint handling.
Escalate risks and issues, as well as propose mitigating actions.
Responsibility for ensuring timely achievement of project Quality deliverables.
Contribute to process simplification and QMS improvements
Responsible for the conduct of internal and external audits of the quality system (approval of suppliers, contract suppliers and contract manufacture suppliers).
Stability reports and PQR’s review and approval.
Key performance indicators:
The number and severity of cGMP issues identified during internal Global Quality Organization and Health Authority audits of External Supplier
Compliance of products according to agreed specification
No out of stock incidents related to QA activities
Training plans are met within the team
KPIs as identified in the quality target letter
What you will bring to the role:
University degree in Microbiology, Biotechnology, Biochemistry or equivalent.
Minimum 5 years of working experience in Pharmaceutical/Biopharmaceutical/API products. quality/quality assurance or operations.
Excellent communication and organizational skills.
Excellent skills in identifying issues and solving problems.
Excellent & detailed knowledge of GMP-regulations (EMA; FDA, CA, etc).
Fluent in English.
Knowledge of Microsoft Office.
Other skills desired:
Audit Management, Communication Skills, Continuous Learning, Dealing With Ambiguity, Decision Making Skills, Employee Performance Evaluations, Gmp Procedures, Inspection Readiness, Organizational Skills, People Management, People Management and Leadership, Product Release, Qa (Quality Assurance), Self-Awareness, Technological Expertise
Languages :
Fluent in speaking/ writing in English.
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity & Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 Pioneering access for patients
Join our Sandoz Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz
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ESO QA Manager - Sandoz

ESO QA Manager

You need a bachelor’s degree, 8+ years in process improvement, strong analytical skills, Lean/Six Sigma certification, project management certification, and ITIL knowledge.

You will develop and implement frameworks, optimize processes, collaborate with stakeholders, train staff, monitor effectiveness, document changes, and integrate industry innovations.

IT & Cybersecurity

<div>The Methods and Frameworks Lead will be responsible for developing, implementing, and overseeing methodologies and frameworks that enhance the efficiency and effectiveness of Sandoz Technology operations. This role requires a strategic thinker with a strong background in process improvement and a passion for driving continuous improvement.
Key Areas of Focus:
<ul><li>Design and Implement Tech Processes and Frameworks: Develop and enforce IT processes, procedures, and tools fully aligned with compliance standards.
</li><li>Project Methodology Managemen t: Ensuring that fit for purpose methodologies are effectively implemented and adhered to across IT projects (agile, waterfall, hybrid)
</li><li>Compliance and Regulatory Adherence : Working closely with e-compliance ensure all IT practices meet internal guidelines and external regulatory requirements.
</li></ul>Key Responsibilities, Accountabilities and Associated Tasks
<ul><li>Develop and Implement Frameworks: Design and implement robust methodologies and frameworks to streamline Tech processes and improve operational efficiency.
</li><li>Process Optimization: Analyze current processes, identify areas for improvement, and develop strategies to enhance productivity and reduce waste.
</li><li>Collaboration: Work closely with departmental heads and stakeholders to understand process requirements and ensure alignment with business objectives.
</li><li>Training and Development: Train and mentor staff on new methodologies and frameworks, ensuring successful adoption and implementation.
</li><li>Monitoring and Evaluation: Continuously monitor the effectiveness of implemented methods and frameworks, conducting regular assessments and audits.
</li><li>Continual Improvement Governance: overseeing the overall process improvement footprint and aligning with the stakeholders on improvements executions and benefits realization
</li><li>Documentation: Prepare detailed reports and documentation of process changes and improvements.
</li><li>Innovation: Stay up to date with industry trends and emerging technologies, integrating them into the development process as appropriate.
</li></ul><h1 class="jobSectionHeader">Key Performance Indicators
</h1><ul><li>Project Methodology Management: Increase in project delivery speed and improvement in project success rates as measured by on-time and on-budget completions.
</li><li>IT Processes, Procedures and Tools Development : Increase speed and improvement in Technology processes execution as much as associates&rsquo; satisfaction.
</li></ul><h1 class="jobSectionHeader">Education / Language / Experience
</h1><ul><li>Education: Bachelor&rsquo;s degree in business administration, Industrial Engineering, or a related field. A Master's degree is preferred.
</li><li>Experience: Minimum of 8 years of experience in process improvement, methods development, or a similar role.
</li><li>Skills:
</li></ul><ul><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication and interpersonal skills.
</li><li>Proficiency in process mapping and analysis tools.
</li><li>Ability to lead and manage cross-functional teams.
</li><li>Knowledge of Lean, Six Sigma, or other process improvement methodologies.
</li><li>ITIL best practices knowledge and understanding
</li></ul><ul><li>Preferred Attributes:
</li></ul><ul><li>Certification in Lean Six Sigma or similar process improvement methodologies.
</li><li>PMP/ Prince 2 or other relevant project management certification
</li><li>ITIL v4 Foundation or higher
</li><li>Proven track record of successfully implementing process improvements.
</li></ul><h3 class="jobSectionHeader">You&rsquo;ll receive:
</h3>Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.
<h3 class="jobSectionHeader">Why Sandoz?
</h3>Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity &amp; Inclusion (hard coded in Brassring):
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz</div>
 null
 null

The Methods and Frameworks Lead will be responsible for developing, implementing, and overseeing methodologies and frameworks that enhance the efficiency and effectiveness of Sandoz Technology operations. This role requires a strategic thinker with a strong background in process improvement and a passion for driving continuous improvement.
Key Areas of Focus:
Design and Implement Tech Processes and Frameworks: Develop and enforce IT processes, procedures, and tools fully aligned with compliance standards.
Project Methodology Managemen t: Ensuring that fit for purpose methodologies are effectively implemented and adhered to across IT projects (agile, waterfall, hybrid)
Compliance and Regulatory Adherence : Working closely with e-compliance ensure all IT practices meet internal guidelines and external regulatory requirements.
Key Responsibilities, Accountabilities and Associated Tasks
Develop and Implement Frameworks: Design and implement robust methodologies and frameworks to streamline Tech processes and improve operational efficiency.
Process Optimization: Analyze current processes, identify areas for improvement, and develop strategies to enhance productivity and reduce waste.
Collaboration: Work closely with departmental heads and stakeholders to understand process requirements and ensure alignment with business objectives.
Training and Development: Train and mentor staff on new methodologies and frameworks, ensuring successful adoption and implementation.
Monitoring and Evaluation: Continuously monitor the effectiveness of implemented methods and frameworks, conducting regular assessments and audits.
Continual Improvement Governance: overseeing the overall process improvement footprint and aligning with the stakeholders on improvements executions and benefits realization
Documentation: Prepare detailed reports and documentation of process changes and improvements.
Innovation: Stay up to date with industry trends and emerging technologies, integrating them into the development process as appropriate.
Key Performance Indicators
Project Methodology Management: Increase in project delivery speed and improvement in project success rates as measured by on-time and on-budget completions.
IT Processes, Procedures and Tools Development : Increase speed and improvement in Technology processes execution as much as associates’ satisfaction.
Education / Language / Experience
Education: Bachelor’s degree in business administration, Industrial Engineering, or a related field. A Master's degree is preferred.
Experience: Minimum of 8 years of experience in process improvement, methods development, or a similar role.
Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in process mapping and analysis tools.
Ability to lead and manage cross-functional teams.
Knowledge of Lean, Six Sigma, or other process improvement methodologies.
ITIL best practices knowledge and understanding
Preferred Attributes:
Certification in Lean Six Sigma or similar process improvement methodologies.
PMP/ Prince 2 or other relevant project management certification
ITIL v4 Foundation or higher
Proven track record of successfully implementing process improvements.
You’ll receive:
Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
Commitment to Diversity & Inclusion (hard coded in Brassring):
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz
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Methods and Frameworks Lead - Sandoz

Methods and Frameworks Lead

You need an MBA or similar, 10+ years in senior commercial roles, experience in digital tech, strong leadership, fluency in English & Spanish, and excellent communication skills.

You will enhance customer experience, optimize processes, lead marketing strategies, generate market insights, coordinate commercial plans, and analyze customer trends for business growth.

Customer Relations

Marketing

<div>O ur leaders play a pivotal role in how we move forward as a new independent Sandoz which is why we will continue to invest in developing leaders who are visionary, empowering and accessible.
As Head of Customer Experience &amp; Commercial Strategy Sandoz Iberia, you will be In charge of designing implementing go-to-market and customer experience strategies, that deliver measurable and scalable impact. The function will oversee commercial excellence, digital, marketing and customer service operations. This is to ensure consistency in commercial execution, development of capabilities and customer-centric design of processes to drive commercial excellence and superior customer experience across channelswill be In charge of designing implementing go-to-market and customer experience strategies, that deliver measurable and scalable impact. The function will oversee commercial excellence, digital, marketing and customer service operations. This is to ensure consistency in commercial execution, development of capabilities and customer-centric design of processes to drive commercial excellence and superior customer experience across channels
Responsible for providing step-change commercial transformational programs enabling continue double digit growth, looking comprehensively at skills, processes, methodologies, practices and systems. In charge of the early stages of new business generation through lead generation and nurturing in various digital channels as well as supporting the execution of organic growth marketing strategies with the full marketing communications toolkit and event and launches management.
In charge of supporting the commercial organization in business execution, ensuring a harmonized and customer-centric commercial approach across all channels, optimizing business processes and managing the customer service matrix. Responsible for customer experience operations in coordination with the Supply Chain area.
Responsible for generating differential intelligence insights about markets, competitors and customers that are targeted, timely, relevant and actionable.
Leveraging global, regional, supporting function this role will be in charge of developing and implementing best-practice tools and technologies to enhance customer experience and digital engagement. Design and implement data acquisition and management processes.
 Co-ordinate and leverage the execution of commercial plans and growth initiatives across the region.
Your responsibilities will include:
<ul><li>Define and execute customer experience improvement plan.
</li><li>Optimize business processes and manage customer experience operations in coordination with the Supply Chain area.
</li><li>Develop and implement best-practice tools and technologies to enhance customer experience and digital engagement.
</li><li>Lead the development and execution of marketing strategies, including omnichannel content strategy and marketing campaigns.
</li><li>Generate differential intelligence insights about markets, competitors, and customers that focus on addressing patient needs and improving patient outcomes with a positive impact and return on investment for our business.
</li><li>Coordinate and leverage the execution of commercial plans and growth initiatives across the region.
</li><li>Build and maintain internal and / or external networks -Provide input and guidance to the Data Strategy and Acquisition Lead on the development and maintenance of the data strategy for each brand /indication.
</li><li>Seeks out and interprets key trends in customer behaviour, in order to drive necessary focus and innovation for business growth.
</li></ul>What you'll need to bring to the role:
 
Work Experience:
<ul><li>Academic background in business, marketing, or engineering (MBA is an advantage).
</li><li>Additional certifications in marketing or digital highly valuable.
</li><li>10+ years experience in commercial &amp; operations management in senior positions.
</li><li>Successful management of organizational transformation initiatives.
</li><li>Sizeable experience in leading large and/or diverse multi-functional teams.
</li><li>Track record in managing digital technology with a special focus on customer facing applications and martech.
</li><li>Senior leadership position with senior stakeholder management experience.
</li><li>Fluent English &amp; Spanish
</li><li>Excellent communication and presentation skills.
</li><li>Understanding of technology space and market, versed in latest trends around customer engagement like marketing automation, Personalized Ai based outreach, real time insights, predictive analytics
</li><li>Ability to steer larger projects, including their implementation.
</li><li>Effective at asserting influence and connecting with multiple stakeholders to drive alignment in a matrixed environment
</li></ul>Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is (y)ours to shape!
Commitment to Diversity &amp; Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 Pioneering access for patients
Join our Sandoz Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz</div>
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O ur leaders play a pivotal role in how we move forward as a new independent Sandoz which is why we will continue to invest in developing leaders who are visionary, empowering and accessible.
As Head of Customer Experience & Commercial Strategy Sandoz Iberia, you will be In charge of designing implementing go-to-market and customer experience strategies, that deliver measurable and scalable impact. The function will oversee commercial excellence, digital, marketing and customer service operations. This is to ensure consistency in commercial execution, development of capabilities and customer-centric design of processes to drive commercial excellence and superior customer experience across channelswill be In charge of designing implementing go-to-market and customer experience strategies, that deliver measurable and scalable impact. The function will oversee commercial excellence, digital, marketing and customer service operations. This is to ensure consistency in commercial execution, development of capabilities and customer-centric design of processes to drive commercial excellence and superior customer experience across channels
Responsible for providing step-change commercial transformational programs enabling continue double digit growth, looking comprehensively at skills, processes, methodologies, practices and systems. In charge of the early stages of new business generation through lead generation and nurturing in various digital channels as well as supporting the execution of organic growth marketing strategies with the full marketing communications toolkit and event and launches management.
In charge of supporting the commercial organization in business execution, ensuring a harmonized and customer-centric commercial approach across all channels, optimizing business processes and managing the customer service matrix. Responsible for customer experience operations in coordination with the Supply Chain area.
Responsible for generating differential intelligence insights about markets, competitors and customers that are targeted, timely, relevant and actionable.
Leveraging global, regional, supporting function this role will be in charge of developing and implementing best-practice tools and technologies to enhance customer experience and digital engagement. Design and implement data acquisition and management processes.
 Co-ordinate and leverage the execution of commercial plans and growth initiatives across the region.
Your responsibilities will include:
Define and execute customer experience improvement plan.
Optimize business processes and manage customer experience operations in coordination with the Supply Chain area.
Develop and implement best-practice tools and technologies to enhance customer experience and digital engagement.
Lead the development and execution of marketing strategies, including omnichannel content strategy and marketing campaigns.
Generate differential intelligence insights about markets, competitors, and customers that focus on addressing patient needs and improving patient outcomes with a positive impact and return on investment for our business.
Coordinate and leverage the execution of commercial plans and growth initiatives across the region.
Build and maintain internal and / or external networks -Provide input and guidance to the Data Strategy and Acquisition Lead on the development and maintenance of the data strategy for each brand /indication.
Seeks out and interprets key trends in customer behaviour, in order to drive necessary focus and innovation for business growth.
What you'll need to bring to the role:

Work Experience:
Academic background in business, marketing, or engineering (MBA is an advantage).
Additional certifications in marketing or digital highly valuable.
10+ years experience in commercial & operations management in senior positions.
Successful management of organizational transformation initiatives.
Sizeable experience in leading large and/or diverse multi-functional teams.
Track record in managing digital technology with a special focus on customer facing applications and martech.
Senior leadership position with senior stakeholder management experience.
Fluent English & Spanish
Excellent communication and presentation skills.
Understanding of technology space and market, versed in latest trends around customer engagement like marketing automation, Personalized Ai based outreach, real time insights, predictive analytics
Ability to steer larger projects, including their implementation.
Effective at asserting influence and connecting with multiple stakeholders to drive alignment in a matrixed environment
Why Sandoz?
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is (y)ours to shape!
Commitment to Diversity & Inclusion:
Sandoz is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 Pioneering access for patients
Join our Sandoz Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
#Sandoz
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Sandoz

Mission