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We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

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Consulting

You need NDT Level 2 (MT, PT, UT), 10+ years in inspection of drillpipe/tubing, and strong admin skills in reporting, adhering to DS1, NS2, API, and licensor specs.

You will conduct NDT inspections of drill stems and production tubulars, ensure compliance with industry standards, report findings, calibrate equipment, and assist in administrative tasks.

Engineering

Perth

<div>
 Company Description
 We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. Job Description
 SGS is seeking a full time Inspector to join the team in Malaga WA.
 Permanent Full-TIme
 Based in Malaga WA
 Salary $ 82k - 87K
 Responsibilities included, but are not limited to:
 <ul>
 <li>NDT inspection of various industrial equipment, Drill Stem &amp; Production Tubulars.</li>
 <li>Carry out inspections to provide accurate and timely information to customers according to required standards/specifications.</li>
 <li>Assist in services and verification services to customers to support their compliance or decision making and maximise return and efficiency.</li>
 <li>Specialised Oilfield inspections on Drillpipe, BHA, Specialty Tools, Production Tubing /Casing In accordance with various Industry standards, DS1, NS2, API and other licensor specifications</li>
 <li>Monitor resources so that customer’s needs are met in a safe, accurate and timely manner.</li>
 <li>Reporting</li>
 <li>Calibration of equipment</li>
 <li>Assist in job specific administration duties as required.</li>
 <li>Comply with the requirements of ISO9001</li>
 <li>At all times, comply with SGS Code of Integrity and Professional Conduct.</li>
 </ul> Qualifications 
 <ul>
 <li>NDT Qualifications – minimum certification, Level 2 MT,PT, UT- ASNT or equivalent</li>
 <li>Extensive &amp; demonstrated knowledge in the Inspection of Drillpipe, BHA, Specialty Tools, Production Tubing /Casing In accordance with various Industry standards, DS1, NS2, API and other licensor specifications</li>
 <li>Experience in administration aspect of inspection processes and reporting</li>
 <li>Minimum 10 years field experience</li>
 </ul> Additional Information
 REQUIRED SKILLS
 <ul>
 <li>Customer service orientation</li>
 <li>Professional representation of SGS</li>
 <li>Being accountable and taking responsibility</li>
 <li>Good verbal and written communication skills</li>
 <li>Teamwork and cooperation</li>
 <li>Analytical problem solving</li>
 <li>Achievement orientation</li>
 <li>Organisation and efficiency</li>
 <li>Remote work place</li>
 <li>Irregular working hours</li>
 <li>Fosters Innovation</li>
 <li>Thinks Strategically</li>
 <li>Collaborates Effectively</li>
 <li>Delivers Superior Results</li>
 </ul>
 <div></div>
 WHY WORK FOR SGS? 
 Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
 <ul>
 <li>As a company, we have embraced the shift to flexible work</li>
 <li>Sustainability is embedded in our culture and the way we do business</li>
 <li>Paid parental leave</li>
 <li>Paid time for volunteering day and blood donations</li>
 <li>Corporate health &amp; wellbeing offers</li>
 <li>Ongoing learning &amp; development</li>
 <li>Career development opportunities (Nationally and Globally)</li>
 <li>SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback</li>
 </ul>
 COME TO WORK AND BE 100% YOU SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace. SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.
</div>


 Company Description
  We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. Job Description
  SGS is seeking a full time Inspector to join the team in Malaga WA.
 Permanent Full-TIme
 Based in Malaga WA
 Salary $ 82k - 87K
 Responsibilities included, but are not limited to:
 
  NDT inspection of various industrial equipment, Drill Stem & Production Tubulars.
  Carry out inspections to provide accurate and timely information to customers according to required standards/specifications.
  Assist in services and verification services to customers to support their compliance or decision making and maximise return and efficiency.
  Specialised Oilfield inspections on Drillpipe, BHA, Specialty Tools, Production Tubing /Casing In accordance with various Industry standards, DS1, NS2, API and other licensor specifications
  Monitor resources so that customer’s needs are met in a safe, accurate and timely manner.
  Reporting
  Calibration of equipment
  Assist in job specific administration duties as required.
  Comply with the requirements of ISO9001
  At all times, comply with SGS Code of Integrity and Professional Conduct.
   Qualifications
 
  NDT Qualifications – minimum certification, Level 2 MT,PT, UT- ASNT or equivalent
  Extensive & demonstrated knowledge in the Inspection of Drillpipe, BHA, Specialty Tools, Production Tubing /Casing In accordance with various Industry standards, DS1, NS2, API and other licensor specifications
  Experience in administration aspect of inspection processes and reporting
  Minimum 10 years field experience
   Additional Information
  REQUIRED SKILLS
 
  Customer service orientation
  Professional representation of SGS
  Being accountable and taking responsibility
  Good verbal and written communication skills
  Teamwork and cooperation
  Analytical problem solving
  Achievement orientation
  Organisation and efficiency
  Remote work place
  Irregular working hours
  Fosters Innovation
  Thinks Strategically
  Collaborates Effectively
  Delivers Superior Results
 
 
  WHY WORK FOR SGS? 
 Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
 
  As a company, we have embraced the shift to flexible work
  Sustainability is embedded in our culture and the way we do business
  Paid parental leave
  Paid time for volunteering day and blood donations
  Corporate health & wellbeing offers
  Ongoing learning & development
  Career development opportunities (Nationally and Globally)
  SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback
 
  COME TO WORK AND BE 100% YOU  SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.  SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.


OCTG INSPECTOR, Drill Stem, Production Tubulars - SGS

OCTG INSPECTOR, Drill Stem, Production Tubulars

You must have IVD auditing experience, 4 years in design/manufacturing/testing, 2 years in quality assurance, a relevant degree, knowledge of EU IVDR 2017/746, and good English skills.

You will mentor trainee auditors, conduct and lead audits, improve processes, manage client relationships, and complete projects on medical device compliance efficiently.

Madrid

<div>
 Company Description
 We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
 We currently have an exciting opportunity at SGS for an experienced lead auditor specialising in the EU In vitro diagnostic medical device regulation (IVDR). This role will support the expansion and development of the SGS IVDR certification service across our global network. As a senior expert you will be a key point of contact and mentor to colleagues and play a key role in the qualification of new auditors.
 For this senior role, we seek candidates with previous experience as lead auditor within an IVDR notified body. 
 Key Accountabilities:
 <ul>
 <li>Support the development of the global SGS medical device auditor network by aiding the qualification of trainee auditors. This will involve witnessing of qualification audits, providing formal and informal feedback on trainee performance, delivering training and coaching.</li>
 <li>Act as a key point of contact for the SGS medical device offices, a mentor for junior colleagues and help coordinate the expansion of the IVDR auditor network.</li>
 <li>Contribute to the continuous improvement of the processes and tools used across the SGS network to conduct IVDR conformity assessment.</li>
 <li>Conduct audits at clients’ sites and remotely, following established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.</li>
 <li>Work alone or lead audit teams as appropriate, enhance client satisfaction and ensure compliance with standards and regulatory requirements.</li>
 <li>Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.</li>
 <li>Complete specific projects about medical device procedures, processes, systems and documentation as requested by the Medical Devices Manager.</li>
 </ul> Qualifications
 For application, please submit English CV.
 <ul>
 <li>Previous auditing experience within an IVD or IVDR notified body is mandatory.</li>
 <li>A minimum of 4 years ‘hands-on’ professional experience of designing, manufacturing or testing of IVDs.
 <ul>
 <li>At least 2 years of this experience should be in the field of quality assurance / quality management – this should be experience gained while working under a structured quality management system, in a role with responsibility for quality assurance/management.</li>
 </ul></li>
 <li>A university degree or equivalent qualification in relevant sciences such as: Chemistry, Biochemistry, Biology, Microbiology, Biotechnology, Physics, Biophysics, Material Science Biomedical Engineering, Mechanical, Electrical or Electronic Engineering, Computer &amp; Software Technology.</li>
 </ul>
 Knowledge of:
 <ul>
 <li>EU IVDR 2017/746</li>
 <li>Standards and guidance documents relevant to in-vitro diagnostic medical devices</li>
 </ul>
 In addition:
 <ul>
 <li>Experience of working under own initiative and in planning and prioritising workloads.</li>
 <li>Willingness to travel Internationally as required</li>
 <li>Good English written and verbal skills</li>
 </ul>
 The following attributes would be desirable, but not essential:
 <ul>
 <li>Knowledge of and/or experience with other regulatory schemes and standard relevant to medical devices, such as IVDD, MDD, MDR, ISO 13485, MDSAP.</li>
 <li>Work experience with medical devices other than IVDs.</li>
 <li>Knowledge of additional European languages would be an advantage</li>
 <li>Registered IRCA lead auditor, or equivalent registration under other recognised body.</li>
 <li>Experience in delivering training and in engaging and working with people in all levels of an organisation.</li>
 </ul> Additional Information
 We provide remote working environment.
</div>


 Company Description
  We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
  We currently have an exciting opportunity at SGS for an experienced lead auditor specialising in the EU In vitro diagnostic medical device regulation (IVDR). This role will support the expansion and development of the SGS IVDR certification service across our global network. As a senior expert you will be a key point of contact and mentor to colleagues and play a key role in the qualification of new auditors.
  For this senior role, we seek candidates with previous experience as lead auditor within an IVDR notified body. 
 Key Accountabilities:
 
  Support the development of the global SGS medical device auditor network by aiding the qualification of trainee auditors. This will involve witnessing of qualification audits, providing formal and informal feedback on trainee performance, delivering training and coaching.
  Act as a key point of contact for the SGS medical device offices, a mentor for junior colleagues and help coordinate the expansion of the IVDR auditor network.
  Contribute to the continuous improvement of the processes and tools used across the SGS network to conduct IVDR conformity assessment.
  Conduct audits at clients’ sites and remotely, following established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.
  Work alone or lead audit teams as appropriate, enhance client satisfaction and ensure compliance with standards and regulatory requirements.
  Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.
  Complete specific projects about medical device procedures, processes, systems and documentation as requested by the Medical Devices Manager.
   Qualifications
  For application, please submit English CV.
 
  Previous auditing experience within an IVD or IVDR notified body is mandatory.
  A minimum of 4 years ‘hands-on’ professional experience of designing, manufacturing or testing of IVDs.
   
    At least 2 years of this experience should be in the field of quality assurance / quality management – this should be experience gained while working under a structured quality management system, in a role with responsibility for quality assurance/management.
   
  A university degree or equivalent qualification in relevant sciences such as: Chemistry, Biochemistry, Biology, Microbiology, Biotechnology, Physics, Biophysics, Material Science Biomedical Engineering, Mechanical, Electrical or Electronic Engineering, Computer & Software Technology.
 
 Knowledge of:
 
  EU IVDR 2017/746
  Standards and guidance documents relevant to in-vitro diagnostic medical devices
 
 In addition:
 
  Experience of working under own initiative and in planning and prioritising workloads.
  Willingness to travel Internationally as required
  Good English written and verbal skills
 
 The following attributes would be desirable, but not essential:
 
  Knowledge of and/or experience with other regulatory schemes and standard relevant to medical devices, such as IVDD, MDD, MDR, ISO 13485, MDSAP.
  Work experience with medical devices other than IVDs.
  Knowledge of additional European languages would be an advantage
  Registered IRCA lead auditor, or equivalent registration under other recognised body.
  Experience in delivering training and in engaging and working with people in all levels of an organisation.
   Additional Information
  We provide remote working environment.


Senior Lead Auditor – In-vitro diagnostic medical devices - SGS

Senior Lead Auditor – In-vitro diagnostic medical devices

Germany

United Kingdom

United Arab Emirates

Canada

United States

Portugal

Netherlands

Ireland

Philippines

Italy

Spain

India

France

South Africa

Australia

Switzerland

You need 10+ years in internal controls, SoD, ERP knowledge, leadership skills, and a Master's degree. Strong communication, project management, and fluency in English are essential.

You will oversee SoD policies, manage audits, analyze risks, enforce compliance, present reports, educate employees, and collaborate with stakeholders to enhance SoD practices.

Business, Operations & Strategy

<div>
 Company Description
 We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
 SoD Stream Lead will be responsible for overseeing and implementing robust SoD policies, procedures and controls across the SGS organization.
 The role will ensure compliance with regulatory requirements, minimizes risks, and promotes best practices in SoD across functional, geographic, and business boundaries.
 Work closely with leadership and key stakeholders to design, manage, and continually improve SoD processes and policies.
 The role encompasses a wide range of responsibilities, including but not limited to the following:
 Oversight and Control:
 <ul>
 <li>Identify risks and weaknesses in the segregation of duties by analyzing the organization's top core operational processes (O2B, B2C, P2P, R2R, H2R) in close cooperation with the related Global Process Owners.</li>
 <li>Coordinate internal and external audits related to segregation of duties, providing necessary documentation and evidence.</li>
 </ul>
 SoD Process Management:
 <ul>
 <li>Implement mechanisms to monitor and enforce SoD, including regular access reviews and role-based access controls.</li>
 <li>Create and enforce policies and procedures to ensure effective SoD. Clearly communicate responsibilities and accountabilities to employees.</li>
 <li>Ensure the SoD matrix, SoD principles, violation reports, and other relevant tools are regularly updated to meet SoD requirements.</li>
 <li>Engage with SoD Strategic Committee: Actively participate in the SoD Strategic Committee to define strategic objectives, establish a strong governance framework, and ensure regulatory compliance through social initiatives (e.g., satisfaction surveys, workshops).</li>
 <li>Lead the SoD Operational Committee: Oversee the planning and execution of specific SoD actions, coordinating operational activities. Regularly review global SoD impediments (e.g., cross-functional issues), risks, and mitigation strategies. Reassess roles, responsibilities, workflows, and control checks; prepare topics for the SoD Strategic Committee; identify and resolve any SoD gaps or violations; propose solutions to challenges; and ensure alignment with bi-weekly audit committee topics.</li>
 </ul>
 Compliance Assurance:
 <ul>
 <li>Ensure compliance with SoD requirements, minimizing risks, legal issues and penalties.</li>
 <li>Stay up to date with financial regulations and standards and implement controls to meet these requirements.</li>
 </ul>
 Reporting:
 <ul>
 <li>Prepare and present regular reports on SoD compliance and risk mitigation to senior management and relevant stakeholders.</li>
 <li>Communicate any significant findings or areas of concern promptly.</li>
 </ul>
 Training and awareness:
 <ul>
 <li>Promote dynamic engagement, collaboration, and effective decision-making in the SoD Committee from all members and stakeholders.</li>
 <li>Conduct training programs and awareness campaigns to educate employees about the importance of segregation of duties, its impact on risk mitigation, and the potential consequences of non-compliance.</li>
 <li>Act as Subject Matter Expert (SME) to coordinate all the IT initiatives and solutions around SoD.</li>
 </ul> Qualifications
 For application, please submit English CV.
 Essential:
 <ul>
 <li>Minimum of 10 years of experience in internal controls, segregation of duties, ERP implementation, or a related field.</li>
 <li>Experience in working within a matrix organization and complex multinational environment.</li>
 <li>Expertise in SoD requirements and related system &amp; non-system related mitigation measures.</li>
 <li>Ability to develop, update, and enforce global SoD policies and procedures globally.</li>
 <li>Experience in creating governance frameworks to ensure that SoD is consistently monitored and reviewed.</li>
 <li>Experience in conducting or participating in internal and external audits related to SoD compliance.</li>
 <li>Strong knowledge of Oracle eBusiness ERP (other ERP a plus), especially related to their user access management and authorization models.</li>
 <li>Good knowledge of O2B, B2C, P2P, R2R and HR processes</li>
 <li>Strong leadership with the ability to influence and collaborate cross-functionally with stakeholders at all levels of the organization.</li>
 <li>Excellent organizational and project management skills.</li>
 <li>Comfortable with changes and constantly looking to drive innovation and process improvement.</li>
 <li>Aptitude to analyze complex issues, identify root cause problems and implement pragmatic and effective corrective measures and solutions.</li>
 <li>Excellent communication and presentation skills to convey complex information clearly and concisely.</li>
 <li>High level of integrity and ethical standards.</li>
 </ul>
 Nice to have:
 <ul>
 <li>Master's degree in Finance, Business Administration, IT or a related field.</li>
 <li>Fluent in English is mandatory and ideal to have one other language.</li>
 </ul> Additional Information 
 <ul>
 <li>We provide hybrid working environment.</li>
 <li>Business travel will be expected.</li>
 <li>Opportunity to work with a global leader in inspection, verification, testing, and certification.</li>
 <li>Collaborative and inclusive work environment.</li>
 <li>Competitive salary and benefits package.</li>
 <li>Opportunities for professional growth and development.</li>
 </ul>
</div>


 Company Description
  We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
  SoD Stream Lead will be responsible for overseeing and implementing robust SoD policies, procedures and controls across the SGS organization.
 The role will ensure compliance with regulatory requirements, minimizes risks, and promotes best practices in SoD across functional, geographic, and business boundaries.
 Work closely with leadership and key stakeholders to design, manage, and continually improve SoD processes and policies.
  The role encompasses a wide range of responsibilities, including but not limited to the following:
  Oversight and Control:
 
  Identify risks and weaknesses in the segregation of duties by analyzing the organization's top core operational processes (O2B, B2C, P2P, R2R, H2R) in close cooperation with the related Global Process Owners.
  Coordinate internal and external audits related to segregation of duties, providing necessary documentation and evidence.
 
  SoD Process Management:
 
  Implement mechanisms to monitor and enforce SoD, including regular access reviews and role-based access controls.
  Create and enforce policies and procedures to ensure effective SoD. Clearly communicate responsibilities and accountabilities to employees.
  Ensure the SoD matrix, SoD principles, violation reports, and other relevant tools are regularly updated to meet SoD requirements.
  Engage with SoD Strategic Committee: Actively participate in the SoD Strategic Committee to define strategic objectives, establish a strong governance framework, and ensure regulatory compliance through social initiatives (e.g., satisfaction surveys, workshops).
  Lead the SoD Operational Committee: Oversee the planning and execution of specific SoD actions, coordinating operational activities. Regularly review global SoD impediments (e.g., cross-functional issues), risks, and mitigation strategies. Reassess roles, responsibilities, workflows, and control checks; prepare topics for the SoD Strategic Committee; identify and resolve any SoD gaps or violations; propose solutions to challenges; and ensure alignment with bi-weekly audit committee topics.
 
  Compliance Assurance:
 
  Ensure compliance with SoD requirements, minimizing risks, legal issues and penalties.
  Stay up to date with financial regulations and standards and implement controls to meet these requirements.
 
  Reporting:
 
  Prepare and present regular reports on SoD compliance and risk mitigation to senior management and relevant stakeholders.
  Communicate any significant findings or areas of concern promptly.
 
  Training and awareness:
 
  Promote dynamic engagement, collaboration, and effective decision-making in the SoD Committee from all members and stakeholders.
  Conduct training programs and awareness campaigns to educate employees about the importance of segregation of duties, its impact on risk mitigation, and the potential consequences of non-compliance.
  Act as Subject Matter Expert (SME) to coordinate all the IT initiatives and solutions around SoD.
   Qualifications
  For application, please submit English CV.
  Essential:
 
  Minimum of 10 years of experience in internal controls, segregation of duties, ERP implementation, or a related field.
  Experience in working within a matrix organization and complex multinational environment.
  Expertise in SoD requirements and related system & non-system related mitigation measures.
  Ability to develop, update, and enforce global SoD policies and procedures globally.
  Experience in creating governance frameworks to ensure that SoD is consistently monitored and reviewed.
  Experience in conducting or participating in internal and external audits related to SoD compliance.
  Strong knowledge of Oracle eBusiness ERP (other ERP a plus), especially related to their user access management and authorization models.
  Good knowledge of O2B, B2C, P2P, R2R and HR processes
  Strong leadership with the ability to influence and collaborate cross-functionally with stakeholders at all levels of the organization.
  Excellent organizational and project management skills.
  Comfortable with changes and constantly looking to drive innovation and process improvement.
  Aptitude to analyze complex issues, identify root cause problems and implement pragmatic and effective corrective measures and solutions.
  Excellent communication and presentation skills to convey complex information clearly and concisely.
  High level of integrity and ethical standards.
 
  Nice to have:
 
  Master's degree in Finance, Business Administration, IT or a related field.
  Fluent in English is mandatory and ideal to have one other language.
   Additional Information
 
  We provide hybrid working environment.
  Business travel will be expected.
  Opportunity to work with a global leader in inspection, verification, testing, and certification.
  Collaborative and inclusive work environment.
  Competitive salary and benefits package.
  Opportunities for professional growth and development.
 


Segregation of Duties (SoD) Stream Lead - SGS

Segregation of Duties (SoD) Stream Lead

You need a Leaving Certificate, strong computer skills, excellent communication, multitasking ability, attention to detail, and the capacity to work independently and in a team.

You will handle calls professionally, process bookings, maintain data protection, comply with SOPs, manage confidential information, and ensure adherence to company policies and safety practices.

Customer Relations

People, HR & Administration

Galway

<div>
 Company Description
 We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
 SGS are seeking a a full-time Booking Line Agent to join our Galway office to support our NDLS customers on a fixed term contract.
 Reporting to the Operations Lead, the successful candidate will be responsible for answering call/queries in a timely manner while meeting KPI's and SLA's. Job Description 
 <ul>
 <li>Ensure all calls received are answered in a timely and professional manner.</li>
 <li>Complete all NDLSFO duties and responsibilities in accordance with relevant procedures and performance agreement.</li>
 <li>Process bookings &amp; cancellations for NDLS Customers</li>
 <li>Ensure the Data Protection is always adhered to as per the 8 Principles of Data Protection</li>
 <li>Ensure a full understanding of SOP’s and Scripts</li>
 <li>Ensure all agreed operational procedures &amp; scripts are strictly complied with.</li>
 <li>Manage confidential information securely and in line with Records Management and Data Protection Policies</li>
 <li>Lead by example and demonstrate SGS values.</li>
 <li>Maintain and ensure good employee relations.</li>
 <li>Complete daily administration</li>
 <li>Ensure full compliance with the Company’s Code of Integrity &amp; Professional Conduct</li>
 <li>Present a professional image of the company through personal grooming and presentation</li>
 <li>At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients, in line with the Company’s policies and procedures</li>
 <li>Ensure full compliance with the Company’s Code of Integrity, and act in accordance with SGS Ireland’s Equality &amp; Diversity Policy</li>
 </ul> Qualifications
 Leaving certificate or equivelent Additional Information 
 <ul>
 <li>Computer literate</li>
 <li>Excellent communication skills – both verbal and written</li>
 <li>Ability to multitask and work under pressure</li>
 <li>Effective interpersonal skills at all levels</li>
 <li>Ability to demonstrate accuracy and attention to detail</li>
 <li>Ability to work under own initiative and as part of a team.</li>
 </ul>
 
 <ul>
 <li> Expected Behaviours</li>
 <li>Integrity, flexibility, working under own initiative</li>
 <li>Professionalism; with the client, contractors and colleagues at all times</li>
 <li>Compliance with SGS policies and procedures</li>
 <li>Team player</li>
 </ul>
</div>


 Company Description
  We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
  SGS are seeking a a full-time Booking Line Agent to join our Galway office to support our NDLS customers on a fixed term contract.
 Reporting to the Operations Lead, the successful candidate will be responsible for answering call/queries in a timely manner while meeting KPI's and SLA's. Job Description
 
  Ensure all calls received are answered in a timely and professional manner.
  Complete all NDLSFO duties and responsibilities in accordance with relevant procedures and performance agreement.
  Process bookings & cancellations for NDLS Customers
  Ensure the Data Protection is always adhered to as per the 8 Principles of Data Protection
  Ensure a full understanding of SOP’s and Scripts
  Ensure all agreed operational procedures & scripts are strictly complied with.
  Manage confidential information securely and in line with Records Management and Data Protection Policies
  Lead by example and demonstrate SGS values.
  Maintain and ensure good employee relations.
  Complete daily administration
  Ensure full compliance with the Company’s Code of Integrity & Professional Conduct
  Present a professional image of the company through personal grooming and presentation
  At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues, and clients, in line with the Company’s policies and procedures
  Ensure full compliance with the Company’s Code of Integrity, and act in accordance with SGS Ireland’s Equality & Diversity Policy
   Qualifications
  Leaving certificate or equivelent Additional Information
 
  Computer literate
  Excellent communication skills – both verbal and written
  Ability to multitask and work under pressure
  Effective interpersonal skills at all levels
  Ability to demonstrate accuracy and attention to detail
  Ability to work under own initiative and as part of a team.
 
 
 
   Expected Behaviours
  Integrity, flexibility, working under own initiative
  Professionalism; with the client, contractors and colleagues at all times
  Compliance with SGS policies and procedures
  Team player
 


NDLS Booking Line Agent - SGS

NDLS Booking Line Agent

You must have IVD auditing experience, 4 years in design/testing, 2 years in quality assurance, a relevant degree, and knowledge of EU IVDR. Willingness to travel and good English skills are essential.

You will mentor trainee auditors, conduct and lead audits, enhance processes, ensure compliance, manage budgets, and execute specific projects related to medical device procedures and documentation.

Hamburg

<div>
 Company Description
 We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
 We currently have an exciting opportunity at SGS for an experienced lead auditor specialising in the EU In vitro diagnostic medical device regulation (IVDR). This role will support the expansion and development of the SGS IVDR certification service across our global network. As a senior expert you will be a key point of contact and mentor to colleagues and play a key role in the qualification of new auditors.
 For this senior role, we seek candidates with previous experience as lead auditor within an IVDR notified body. 
 Key Accountabilities:
 <ul>
 <li>Support the development of the global SGS medical device auditor network by aiding the qualification of trainee auditors. This will involve witnessing of qualification audits, providing formal and informal feedback on trainee performance, delivering training and coaching.</li>
 <li>Act as a key point of contact for the SGS medical device offices, a mentor for junior colleagues and help coordinate the expansion of the IVDR auditor network.</li>
 <li>Contribute to the continuous improvement of the processes and tools used across the SGS network to conduct IVDR conformity assessment.</li>
 <li>Conduct audits at clients’ sites and remotely, following established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.</li>
 <li>Work alone or lead audit teams as appropriate, enhance client satisfaction and ensure compliance with standards and regulatory requirements.</li>
 <li>Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.</li>
 <li>Complete specific projects about medical device procedures, processes, systems and documentation as requested by the Medical Devices Manager.</li>
 </ul> Qualifications
 For application, please submit English CV.
 <ul>
 <li>Previous auditing experience within an IVD or IVDR notified body is mandatory.</li>
 <li>A minimum of 4 years ‘hands-on’ professional experience of designing, manufacturing or testing of IVDs.
 <ul>
 <li>At least 2 years of this experience should be in the field of quality assurance / quality management – this should be experience gained while working under a structured quality management system, in a role with responsibility for quality assurance/management.</li>
 </ul></li>
 <li>A university degree or equivalent qualification in relevant sciences such as: Chemistry, Biochemistry, Biology, Microbiology, Biotechnology, Physics, Biophysics, Material Science Biomedical Engineering, Mechanical, Electrical or Electronic Engineering, Computer &amp; Software Technology.</li>
 </ul>
 Knowledge of:
 <ul>
 <li>EU IVDR 2017/746</li>
 <li>Standards and guidance documents relevant to in-vitro diagnostic medical devices</li>
 </ul>
 In addition:
 <ul>
 <li>Experience of working under own initiative and in planning and prioritising workloads.</li>
 <li>Willingness to travel Internationally as required</li>
 <li>Good English written and verbal skills</li>
 </ul>
 The following attributes would be desirable, but not essential:
 <ul>
 <li>Knowledge of and/or experience with other regulatory schemes and standard relevant to medical devices, such as IVDD, MDD, MDR, ISO 13485, MDSAP.</li>
 <li>Work experience with medical devices other than IVDs.</li>
 <li>Knowledge of additional European languages would be an advantage</li>
 <li>Registered IRCA lead auditor, or equivalent registration under other recognised body.</li>
 <li>Experience in delivering training and in engaging and working with people in all levels of an organisation.</li>
 </ul> Additional Information 
 
 <ul>
 <li>We provide remote working environment.</li>
 </ul>
</div>


 Company Description
  We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description
  We currently have an exciting opportunity at SGS for an experienced lead auditor specialising in the EU In vitro diagnostic medical device regulation (IVDR). This role will support the expansion and development of the SGS IVDR certification service across our global network. As a senior expert you will be a key point of contact and mentor to colleagues and play a key role in the qualification of new auditors.
  For this senior role, we seek candidates with previous experience as lead auditor within an IVDR notified body. 
 Key Accountabilities:
 
  Support the development of the global SGS medical device auditor network by aiding the qualification of trainee auditors. This will involve witnessing of qualification audits, providing formal and informal feedback on trainee performance, delivering training and coaching.
  Act as a key point of contact for the SGS medical device offices, a mentor for junior colleagues and help coordinate the expansion of the IVDR auditor network.
  Contribute to the continuous improvement of the processes and tools used across the SGS network to conduct IVDR conformity assessment.
  Conduct audits at clients’ sites and remotely, following established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.
  Work alone or lead audit teams as appropriate, enhance client satisfaction and ensure compliance with standards and regulatory requirements.
  Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business.
  Complete specific projects about medical device procedures, processes, systems and documentation as requested by the Medical Devices Manager.
   Qualifications
  For application, please submit English CV.
 
  Previous auditing experience within an IVD or IVDR notified body is mandatory.
  A minimum of 4 years ‘hands-on’ professional experience of designing, manufacturing or testing of IVDs.
   
    At least 2 years of this experience should be in the field of quality assurance / quality management – this should be experience gained while working under a structured quality management system, in a role with responsibility for quality assurance/management.
   
  A university degree or equivalent qualification in relevant sciences such as: Chemistry, Biochemistry, Biology, Microbiology, Biotechnology, Physics, Biophysics, Material Science Biomedical Engineering, Mechanical, Electrical or Electronic Engineering, Computer & Software Technology.
 
 Knowledge of:
 
  EU IVDR 2017/746
  Standards and guidance documents relevant to in-vitro diagnostic medical devices
 
 In addition:
 
  Experience of working under own initiative and in planning and prioritising workloads.
  Willingness to travel Internationally as required
  Good English written and verbal skills
 
 The following attributes would be desirable, but not essential:
 
  Knowledge of and/or experience with other regulatory schemes and standard relevant to medical devices, such as IVDD, MDD, MDR, ISO 13485, MDSAP.
  Work experience with medical devices other than IVDs.
  Knowledge of additional European languages would be an advantage
  Registered IRCA lead auditor, or equivalent registration under other recognised body.
  Experience in delivering training and in engaging and working with people in all levels of an organisation.
   Additional Information
 
 
  We provide remote working environment.
 


SGS

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