Large

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand’s French art-de-vivre spirit. Part of ALL - the Accor Live Limitless lifestyle loyalty program and with more than 120 addresses worldwide, Sofitel promises heartfelt service and luxurious settings that are modern and sophisticated; places where each and every traveler can feel like a special guest and find joie-de-vivre in daily life, the French way.

The luxury brand also includes Sofitel Legend, with its five heritage addresses, where the best of past and present converge to create ultimate luxury experiences that are both timeless and elegant. Stunning architecture and culturally-rich experiences.

Travel & Leisure

Sofitel

You need strong guest service passion, communication skills, organization, problem-solving abilities, reliability, and 1 year of customer service experience. Fluent in English; knowledge of Opera is a plus.

You will provide guest information, assist requests, manage service providers, handle logistics, develop guest profiles, ensure efficient communication, and uphold integrity and safety standards.

Customer Relations

Hospitality & Retail

Dubai

<div>
 Company Description
 Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description 
 <ul>
 <li>Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.</li>
 <li>Act as an Heartist of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.</li>
 <li>Maintain a network of service providers for the efficient conduct in coordinating guest requirements.</li>
 <li>Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.</li>
 <li>Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.</li>
 <li>Respond to queries positively.</li>
 <li>Develop guest preference records and guest history.</li>
 <li>Follow through all endorsements at the concierge and ensure completion.</li>
 <li>Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.</li>
 <li>Be transparent and responsible on matters involving finances.</li>
 <li>Maintain absolute integrity and trustworthiness in the team.</li>
 <li>Promote and follow a safe work environment.</li>
 <li>Promote and lead a service driven, results driven work environment.</li>
 <li>Follow departmental SOP’s (Standard Operating Procedures) including all safety policies.</li>
 <li>Other duties as assigned.</li>
 </ul> Qualifications 
 <ul>
 <li>Passion for guest service</li>
 <li>Excellent written and verbal communication, interpersonal and leadership skills.</li>
 <li>Highly organized, results-oriented with the ability to be flexible and work well under pressure</li>
 <li>Strong interpersonal and problem solving abilities.</li>
 <li>Highly responsible &amp; reliable.</li>
 <li>Fluency in English, secondary language preferred.</li>
 <li>Minimum of 1 year previous experience in a customer service industry.</li>
 <li>Must have the ability to handle a multitude of tasks and Guest requests.</li>
 <li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li>
 <li>Knowledge of Opera or Opera cloud Property Management System an asset.</li>
 <li>Ability to work cohesively with fellow colleagues as part of a team.</li>
 <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
 </ul>
</div>


 Company Description
  Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description
 
  Be knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
  Act as an Heartist of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
  Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
  Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
  Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
  Respond to queries positively.
  Develop guest preference records and guest history.
  Follow through all endorsements at the concierge and ensure completion.
  Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
  Be transparent and responsible on matters involving finances.
  Maintain absolute integrity and trustworthiness in the team.
  Promote and follow a safe work environment.
  Promote and lead a service driven, results driven work environment.
  Follow departmental SOP’s (Standard Operating Procedures) including all safety policies.
  Other duties as assigned.
   Qualifications
 
  Passion for guest service
  Excellent written and verbal communication, interpersonal and leadership skills.
  Highly organized, results-oriented with the ability to be flexible and work well under pressure
  Strong interpersonal and problem solving abilities.
  Highly responsible & reliable.
  Fluency in English, secondary language preferred.
  Minimum of 1 year previous experience in a customer service industry.
  Must have the ability to handle a multitude of tasks and Guest requests.
  Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
  Knowledge of Opera or Opera cloud Property Management System an asset.
  Ability to work cohesively with fellow colleagues as part of a team.
  Ability to focus attention on guest needs, remaining calm and courteous at all times.
 


Receptionist - Concierge - Sofitel

SOFITEL

Receptionist - Concierge

You should have prior experience in a luxury hotel or established restaurant, be energetic with a passion for hospitality, be based in the UAE, and speak fluent English.

You will take orders, serve food and beverages, maintain cleanliness, upsell, use POS systems, meet guest requests, and ensure compliance with brand standards.

<div>
 Company Description
 Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description 
 <ul>
 <li>To be familiar with all food and beverage items on the outlet menu.</li>
 <li>To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.</li>
 <li>To take food and beverage orders from guests, upselling wherever possible.</li>
 <li>To utilize the outlet point-of-sales system as prescribed</li>
 <li>To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.</li>
 <li>To serve food and beverages according to the standards established.</li>
 <li>To clear tables and removes dirty dishes to the dish area.</li>
 <li>To complete opening and closing duties as assigned.</li>
 <li>To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.</li>
 <li>To follow presentation guidelines as established by the Food &amp; Beverage Manager.</li>
 <li>To maintain the assigned station / section in a clean and orderly manner at all times.</li>
 <li>To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate</li>
 </ul> Qualifications 
 <ul>
 <li>Have prior experience within a similar luxury hotel/established restaurant environment.</li>
 <li>Be fun, energetic and have a passion for hospitality.</li>
 <li>Already be based in the United Arab Emirates.</li>
 <li>Fluent English speaker</li>
 </ul>
</div>


 Company Description
  Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description
 
  To be familiar with all food and beverage items on the outlet menu.
  To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
  To take food and beverage orders from guests, upselling wherever possible.
  To utilize the outlet point-of-sales system as prescribed
  To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
  To serve food and beverages according to the standards established.
  To clear tables and removes dirty dishes to the dish area.
  To complete opening and closing duties as assigned.
  To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
  To follow presentation guidelines as established by the Food & Beverage Manager.
  To maintain the assigned station / section in a clean and orderly manner at all times.
  To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate
   Qualifications
 
  Have prior experience within a similar luxury hotel/established restaurant environment.
  Be fun, energetic and have a passion for hospitality.
  Already be based in the United Arab Emirates.
  Fluent English speaker
 


Waiter/Waitress - Laguna - Sofitel

Waiter/Waitress - Laguna

You need bar experience in upscale settings, RSA certification, mixology expertise, customer service passion, and flexible hours. Barista and WSET training is a plus. Multitasking in fast-paced environments is essential.

You will prepare and serve drinks, engage with customers, maintain the bar, process orders, manage inventory, assist with food service, create new cocktails, and ensure responsible alcohol service.

Brisbane

<div>
 Company Description
 Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
 Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates. Job Description
 Our sophisticated Cuvee Lounge Bar, located in the heart of Brisbane City, is seeking a skilled and charismatic Bartender to join our team on a Full Time basis. Create memorable mixology whilst indulging your curiosity and passion for different flavours and ingredients. Extending your knowledge of cocktails, spirits and beers, you can delight guests with new taste experiences. Take the pride in serving the drinks they know, just the way they love them and with every perfect serve, the more you can enjoy each day.
 <ul>
 <li>Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including signature cocktails, wines, and spirits</li>
 <li>Engage with customers in a friendly and professional manner, providing recommendations and answering questions about our menu offerings</li>
 <li>Maintain a clean and organised bar area, ensuring compliance with health and safety regulations</li>
 <li>Accurately process customer orders and handle cash and credit card transactions using our POS system</li>
 <li>Collaborate with the kitchen to ensure timely and efficient food service</li>
 <li>Monitor and maintain bar inventory, placing orders for supplies as needed</li>
 <li>Assist in creating new cocktail recipes and seasonal drink specials</li>
 <li>Ensure adherence to responsible alcohol service practices and local regulations.</li>
 </ul> Qualifications 
 <ul>
 <li>Proven experience as a bartender, preferably in an upscale lounge or cocktail bar setting</li>
 <li>Ability to work flexible hours, including nights, weekends, and public holidays</li>
 <li>Responsible Service of Alcohol (RSA) certification</li>
 <li>Completion of a Barista course and Wine and Spirit (WSET) training is preferable</li>
 <li>Expert knowledge of mixology techniques and current cocktail trends</li>
 <li>Knowledge of food and beverage pairing is a plus</li>
 <li>Passion for excellent customer service, with the ability to communicate fluently in English</li>
 <li>Strong multitasking abilities and efficiency in a fast-paced environment.</li>
 </ul> Additional Information
 Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
 Thrive in our Sofitel Brisbane Central community, with:
 <ul>
 <li>Discounts for ambassadors, families and friends at Accor Hotels worldwide</li>
 <li>Complimentary hotel stay package to celebrate your work anniversary</li>
 <li>Secure parking in the centre of Brisbane for only $10 per day</li>
 <li>Direct access to Central train station</li>
 <li>Complimentary food in the ambassador dining room</li>
 <li>Laundered uniforms.</li>
 </ul>
 Let your passion shine, visit careers.accor.com
</div>


 Company Description
  Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
 Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates. Job Description
  Our sophisticated Cuvee Lounge Bar, located in the heart of Brisbane City, is seeking a skilled and charismatic Bartender to join our team on a Full Time basis. Create memorable mixology whilst indulging your curiosity and passion for different flavours and ingredients. Extending your knowledge of cocktails, spirits and beers, you can delight guests with new taste experiences. Take the pride in serving the drinks they know, just the way they love them and with every perfect serve, the more you can enjoy each day.
 
  Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including signature cocktails, wines, and spirits
  Engage with customers in a friendly and professional manner, providing recommendations and answering questions about our menu offerings
  Maintain a clean and organised bar area, ensuring compliance with health and safety regulations
  Accurately process customer orders and handle cash and credit card transactions using our POS system
  Collaborate with the kitchen to ensure timely and efficient food service
  Monitor and maintain bar inventory, placing orders for supplies as needed
  Assist in creating new cocktail recipes and seasonal drink specials
  Ensure adherence to responsible alcohol service practices and local regulations.
   Qualifications
 
  Proven experience as a bartender, preferably in an upscale lounge or cocktail bar setting
  Ability to work flexible hours, including nights, weekends, and public holidays
  Responsible Service of Alcohol (RSA) certification
  Completion of a Barista course and Wine and Spirit (WSET) training is preferable
  Expert knowledge of mixology techniques and current cocktail trends
  Knowledge of food and beverage pairing is a plus
  Passion for excellent customer service, with the ability to communicate fluently in English
  Strong multitasking abilities and efficiency in a fast-paced environment.
   Additional Information
  Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
  Thrive in our Sofitel Brisbane Central community, with:
 
  Discounts for ambassadors, families and friends at Accor Hotels worldwide
  Complimentary hotel stay package to celebrate your work anniversary
  Secure parking in the centre of Brisbane for only $10 per day
  Direct access to Central train station
  Complimentary food in the ambassador dining room
  Laundered uniforms.
 
 Let your passion shine, visit careers.accor.com


Bartender - Cuvee Lounge Bar - Sofitel

Bartender - Cuvee Lounge Bar

You must not apply, as this posting contains no specific job requirements and is intended as a placeholder.

You will engage with various tasks as needed, but specific duties are not provided in this posting. Please refer to another listing for detailed responsibilities.

Consulting

Logistics

Berlin

Unternehmensbeschreibung DO NOT APPLY Stellenbeschreibung DO NOT APPLY Qualifikationen DO NOT APPLY Zusätzliche Informationen DO NOT APPLY

UnternehmensbeschreibungDO NOT APPLYStellenbeschreibungDO NOT APPLYQualifikationenDO NOT APPLYZusätzliche InformationenDO NOT APPLY

Test - do not apply - Sofitel

Unternehmensbeschreibung&lt;br&gt;&lt;br&gt;DO NOT APPLY&lt;br&gt;&lt;br&gt;Stellenbeschreibung&lt;br&gt;&lt;br&gt;DO NOT APPLY&lt;br&gt;&lt;br&gt;Qualifikationen&lt;br&gt;&lt;br&gt;DO NOT APPLY&lt;br&gt;&lt;br&gt;Zusätzliche Informationen&lt;br&gt;&lt;br&gt;DO NOT APPLY

Test - do not apply

You must be passionate about working with children, creative, organized, reliable, and a team player, with strong interpersonal skills and the ability to remain calm under pressure.

You will supervise activities, plan events, ensure safety, manage supplies, train staff, and maintain cleanliness in the Kids Club while providing engaging service for children.

Creative Arts & Fashion

<div>
 Company Description
 Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description 
 <ul>
 <li>Consistently offer professional, friendly and engaging service to the children</li>
 <li>Supervise and plan all activities offered at the Kids Club</li>
 <li>Conduct and host birthday parties and special events at the Kids Club</li>
 <li>Creating new arts and crafts for the kids club</li>
 <li>Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule</li>
 <li>Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction</li>
 <li>Report directly to Kids Club supervisor with any incidents, guests comments and feedback</li>
 <li>Being responsible for inventory of the arts and crafts and reporting when its low</li>
 <li>Ensure all areas are clean and well maintained for the children’s safety</li>
 <li>Ensure that all attendants working in the Kids Club are following the procedures</li>
 <li>Responsible for designing the wall and window art work for the Kids Club</li>
 <li>Supervise the children in the kids club and ensure their safety while inside the club</li>
 <li>Support kids club supervisor at the reception when it is busy</li>
 <li>Perform other duties as assigned and requested</li>
 </ul> Qualifications 
 <ul>
 <li>Passion for working with Children</li>
 <li>Must be fun, creative, enthusiastic, positive, flexible and good at multi tasking</li>
 <li>Highly organized, results-oriented with the ability to be flexible and work well under pressure</li>
 <li>Strong interpersonal and problem solving abilities</li>
 <li>Highly responsible &amp; reliable</li>
 <li>Ability to work cohesively with fellow colleagues as part of a team</li>
 <li>Ability to focus attention on the children’s needs, remaining calm and courteous at all times</li>
 </ul>
</div>


 Company Description
  Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
 The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. Job Description
 
  Consistently offer professional, friendly and engaging service to the children
  Supervise and plan all activities offered at the Kids Club
  Conduct and host birthday parties and special events at the Kids Club
  Creating new arts and crafts for the kids club
  Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule
  Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction
  Report directly to Kids Club supervisor with any incidents, guests comments and feedback
  Being responsible for inventory of the arts and crafts and reporting when its low
  Ensure all areas are clean and well maintained for the children’s safety
  Ensure that all attendants working in the Kids Club are following the procedures
  Responsible for designing the wall and window art work for the Kids Club
  Supervise the children in the kids club and ensure their safety while inside the club
  Support kids club supervisor at the reception when it is busy
  Perform other duties as assigned and requested
   Qualifications
 
  Passion for working with Children
  Must be fun, creative, enthusiastic, positive, flexible and good at multi tasking
  Highly organized, results-oriented with the ability to be flexible and work well under pressure
  Strong interpersonal and problem solving abilities
  Highly responsible & reliable
  Ability to work cohesively with fellow colleagues as part of a team
  Ability to focus attention on the children’s needs, remaining calm and courteous at all times
 


Sofitel

navigation.mission