The Christie NHS Foundation Trust, based in Manchester, specializes in cancer care and provides a range of services including treatment, research, and support for cancer patients. Their mission is to deliver world-class, patient-centered care and to lead in cancer research and innovation. The Trust aims to improve cancer outcomes and quality of life through cutting-edge treatments, comprehensive care, and a commitment to advancing cancer research.

Science & Healthcare

The Christie NHS Foundation Trust

The Christie NHS Foundation Trust is one of Europe’s leading cancer centres, treating more than 44,000 patients a year.

You need experience in online learning design, project management, VLE administration, content development, assessment creation, data management, and a calm approach to problem-solving.

You will design engaging learning content, manage course development timelines, maintain the VLE, support assessments, collaborate with SMEs, and ensure compliance with data laws while promoting improvement.

Education & Teaching

Manchester

The Christie PET-CT Academy is a leading centre of excellence for educating the full spectrum of professionals operating across PET-CT diagnostic services. Part of The Christie NHS Foundation Trust, the PET-CT Academy operates in partnership with Alliance Medical as part of the National Contract 1 (NC1) Molecular Imaging Collaborative Network (MICN), to provide a skilled workforce to meet ever-increasing patient needs across England. We are committed to delivering high-quality, evidence-based training to advance healthcare outcomes through online, face-to-face, and blended learning.
 
We are seeking an experienced Learning Designer with a genuine interest in creating engaging, innovative education and an eagerness to explore new technologies. Technical proficiency is a must along with creativity and adaptability in learning design. This is initially a fixed term post for 12 months.
 
The successful candidate will work closely with our Education Developer to design content that delivers an exceptional learning experience. Your focus will be on creating engaging, interactive online learning experiences, ensuring that our programmes meet the highest standards of instructional design.
 
Key Responsibilities: 
Collaborate with our Education Developer and subject matter experts to design engaging, interactive learning content.
 
Research and integrate innovative educational design into course content.
 
Liaise with internal teams to manage course development timelines.
 
Support the review and continuous improvement of our educational offerings.
 
Alongside peers, manage, administrate, and maintain the LearnDash Virtual Learning Environment (VLE). This will include the legal and technical upkeep as well as the upkeep of online courses and course areas to support the PET-CT Academy’s educational offerings
 
The successful candidate will be a member of the wider Christie Institute for Cancer Education Manchester team, with its comprehensive range of educational programmes which meet the needs of healthcare professionals working in cancer care, research and treatment.
 
Please note, if enough suitable applications are received, we reserve the right to close this vacancy early.
 
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
 
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
 
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
 
Online learning design and implementation
 
To design and develop appropriate learning activities, using innovative solutions to create engaging and highly bespoke learning experiences
 
With support from the Education Developer, work closely with SMEs, guiding development of their content to ensure that it is educationally sound as well as meeting objectives that are underpinned by a sound evidence base
 
Support in developing appropriate assessment opportunities that allow learners to test their understanding, and that provide appropriate and meaningful feedback
 
To support on a range of projects and manage individual project from inception to delivery, with the support of the Education Developer
 
To utilise and further develop materials to assist the team in project planning and learning development, e.g. creative brief and storyboard documents
 
To engage in a robust internal review system which supports continued improvement
 
Virtual Learning Environment responsibility
 
Alongside peers, manage, administrate and maintain the Virtual Learning Environment (VLE). This will include the legal and technical upkeep as well as the upkeep of online courses and course areas to support the PET-CT Academy’s educational offerings
 
To contribute to the administration of assessment processes with the VLE, ensuring appropriate feedback and reporting processes
 
To implement all upgrades to system(s), ensuring compliance with all security and data management issues
 
To provide first line technical support and maintenance for the VLE, including the provision of systems administration, support for enrolments, tracking and assessment and site/course configuration
 
To design, edit and maintain the content on the VLE ensuring that high standards are met, and sustained at all times
 
To manage access rights to the VLE for all users to ensure a high-quality experience, and effective reporting in relation to assessment and tracking
 
Quality and Governance
 
To maintain compliance with copyright and data laws with respect to all created materials
 
In conjunction with senior team members, stakeholders and subject matter experts, contribute to the review of content so that it responds to any changes in practice
 
To report on a range of KPIs as requested
 
To maintain robust data collection, management and reporting mechanisms, in accordance with GDPR
 
Other
 
To keep up to date with relevant professional and technical developments
 
Deal with difficult situations in a calm and pleasant manner, taking responsibility to find solutions to complex problems
 
Demonstrate the Christie Principles and Behaviours at all times, in line with the Trust Code of Conduct
 
Undertake other relevant duties as directed by the Education Developer and/or Programme Manager

The Christie PET-CT Academy is a leading centre of excellence for educating the full spectrum of professionals operating across PET-CT diagnostic services. Part of The Christie NHS Foundation Trust, the PET-CT Academy operates in partnership with Alliance Medical as part of the National Contract 1 (NC1) Molecular Imaging Collaborative Network (MICN), to provide a skilled workforce to meet ever-increasing patient needs across England. We are committed to delivering high-quality, evidence-based training to advance healthcare outcomes through online, face-to-face, and blended learning.

We are seeking an experienced Learning Designer with a genuine interest in creating engaging, innovative education and an eagerness to explore new technologies. Technical proficiency is a must along with creativity and adaptability in learning design. This is initially a fixed term post for 12 months.

The successful candidate will work closely with our Education Developer to design content that delivers an exceptional learning experience. Your focus will be on creating engaging, interactive online learning experiences, ensuring that our programmes meet the highest standards of instructional design.

Key Responsibilities:
Collaborate with our Education Developer and subject matter experts to design engaging, interactive learning content.

Research and integrate innovative educational design into course content.

Liaise with internal teams to manage course development timelines.

Support the review and continuous improvement of our educational offerings.

Alongside peers, manage, administrate, and maintain the LearnDash Virtual Learning Environment (VLE). This will include the legal and technical upkeep as well as the upkeep of online courses and course areas to support the PET-CT Academy’s educational offerings

The successful candidate will be a member of the wider Christie Institute for Cancer Education Manchester team, with its comprehensive range of educational programmes which meet the needs of healthcare professionals working in cancer care, research and treatment.

Please note, if enough suitable applications are received, we reserve the right to close this vacancy early.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Online learning design and implementation

To design and develop appropriate learning activities, using innovative solutions to create engaging and highly bespoke learning experiences

With support from the Education Developer, work closely with SMEs, guiding development of their content to ensure that it is educationally sound as well as meeting objectives that are underpinned by a sound evidence base

Support in developing appropriate assessment opportunities that allow learners to test their understanding, and that provide appropriate and meaningful feedback

To support on a range of projects and manage individual project from inception to delivery, with the support of the Education Developer

To utilise and further develop materials to assist the team in project planning and learning development, e.g. creative brief and storyboard documents

To engage in a robust internal review system which supports continued improvement

Virtual Learning Environment responsibility

Alongside peers, manage, administrate and maintain the Virtual Learning Environment (VLE). This will include the legal and technical upkeep as well as the upkeep of online courses and course areas to support the PET-CT Academy’s educational offerings

To contribute to the administration of assessment processes with the VLE, ensuring appropriate feedback and reporting processes

To implement all upgrades to system(s), ensuring compliance with all security and data management issues

To provide first line technical support and maintenance for the VLE, including the provision of systems administration, support for enrolments, tracking and assessment and site/course configuration

To design, edit and maintain the content on the VLE ensuring that high standards are met, and sustained at all times

To manage access rights to the VLE for all users to ensure a high-quality experience, and effective reporting in relation to assessment and tracking

Quality and Governance

To maintain compliance with copyright and data laws with respect to all created materials

In conjunction with senior team members, stakeholders and subject matter experts, contribute to the review of content so that it responds to any changes in practice

To report on a range of KPIs as requested

To maintain robust data collection, management and reporting mechanisms, in accordance with GDPR

Other

To keep up to date with relevant professional and technical developments

Deal with difficult situations in a calm and pleasant manner, taking responsibility to find solutions to complex problems

Demonstrate the Christie Principles and Behaviours at all times, in line with the Trust Code of Conduct

Undertake other relevant duties as directed by the Education Developer and/or Programme Manager

Learning Designer - The Christie NHS Foundation Trust

United Kingdom

Learning Designer

You should be enthusiastic, flexible, experienced in audio and copy typing, familiar with medical terminology, and ideally have medical secretarial experience.

You will manage correspondence, schedule appointments, handle sensitive inquiries, oversee clinic operations, support patient trials, maintain data accuracy, and assist with staff training.

Healthcare

An exciting opportunity has arisen for a well-motivated individual to join us as a PA/Medical Secretary in the Oncology Department within Networked Services Division.
 
This is a Full-time permanent post. It will be working 37.5 hours per week Monday to Friday, with the option of hybrid working. The Trust are committed to supporting flexible working agreements.
 
You will be responsible for covering the provisions of full secretarial and administrative support within the Clinical Oncology Upper GI/HPB team, ensuring a high standard of PA / secretarial duties is maintained and deadlines and audio typing targets are met.
 
You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment, work to a high standard and be able to use your own initiative.
 
You will have experience of audio typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology. Knowledge of cancer pathways/targets would be beneficial.
 
When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.
 
Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, this includes placing it in order of priority and acting on matters which can be dealt with without further reference.
 
Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
 
Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed.
 
Organise and schedule meetings and maintain an up to date diary for appointments, meetings and interviews.
 
Effectively monitor clinic templates liaising with clinical team and administration staff to ensure clinic numbers are manageable. Escalating to the management team when appropriate.
 
Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
 
Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.
 
Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients.
 
Liaise with internal and external departments to arrange clinical investigations/procedures.
 
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
 
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
 
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
 
SPECIFIC DUTIES AND RESPONSIBILITIES: 
Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, which includes placing it in order of priority and acting on matters which can be dealt with without further reference.
 
Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
 
Organize and schedule meetings and maintain an up-to-date diary for appointments, meetings and interviews.
 
Effectively monitor clinic templates liaising with clinical team and appropriate administration staff to ensure clinic numbers are manageable. Escalating to Admin and Service Managers when appropriate.
 
Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, acting on all matters which can be dealt with without further reference.
 
Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.
 
Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients.
 
Liaise with internal and external departments to arrange clinical investigations/procedures.
 
Liaise with patients involved in trials undertaken by the team, coordinating all necessary information between patients, hospital and organizing bodies.
 
Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Careflow) including routine use of the case note tracking system.
 
Receive new patient referrals and organize appointment/admissions and arrange treatment as required.
 
Contribute to the appropriate management of the waiting list, particularly in relation to patients who fall within the two-week wait category
 
Co-ordinate annual leave within the group to ensure clinics are capped or cancelled as necessary in order that clinics are managed effectively, and nursing staff are allocated appropriately to other areas.
 
Contribute to the training of new members of staff within a given area as required.
 
Ensure case notes are kept up to date and that all investigations and other material (outside notes and films) are available for clinic appointments/admissions.
 
Provide information required to support the investigation of litigation cases.
 
Provide statistical information to the Information Department as required.
 
Work with Clinicians, Managers and Administration staff to review working practices, identify new improved ways of working and find solutions to problems.
 
Work with the management team to improve quality and range of services, with resources being managed according to agreed policies and priorities.
 
Ensure all relevant information is available for multi-disciplinary meetings for your team. Co-ordinate case notes and reports where necessary.
 
ADDITIONAL REQUIREMENTS
 
Always follow risk management procedures including the identification, assessment, and management of risk within the division.
 To abide by all Trust policies and Procedures.
 
To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

An exciting opportunity has arisen for a well-motivated individual to join us as a PA/Medical Secretary in the Oncology Department within Networked Services Division.

This is a Full-time permanent post. It will be working 37.5 hours per week Monday to Friday, with the option of hybrid working. The Trust are committed to supporting flexible working agreements.

You will be responsible for covering the provisions of full secretarial and administrative support within the Clinical Oncology Upper GI/HPB team, ensuring a high standard of PA / secretarial duties is maintained and deadlines and audio typing targets are met.

You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment, work to a high standard and be able to use your own initiative.

You will have experience of audio typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology. Knowledge of cancer pathways/targets would be beneficial.

When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, this includes placing it in order of priority and acting on matters which can be dealt with without further reference.

Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.

Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed.

Organise and schedule meetings and maintain an up to date diary for appointments, meetings and interviews.

Effectively monitor clinic templates liaising with clinical team and administration staff to ensure clinic numbers are manageable. Escalating to the management team when appropriate.

Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.

Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.

Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients.

Liaise with internal and external departments to arrange clinical investigations/procedures.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

SPECIFIC DUTIES AND RESPONSIBILITIES:
Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, which includes placing it in order of priority and acting on matters which can be dealt with without further reference.

Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.

Organize and schedule meetings and maintain an up-to-date diary for appointments, meetings and interviews.

Effectively monitor clinic templates liaising with clinical team and appropriate administration staff to ensure clinic numbers are manageable. Escalating to Admin and Service Managers when appropriate.

Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, acting on all matters which can be dealt with without further reference.

Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary.

Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients.

Liaise with internal and external departments to arrange clinical investigations/procedures.

Liaise with patients involved in trials undertaken by the team, coordinating all necessary information between patients, hospital and organizing bodies.

Ensure accurate input of patient details when entering data onto information databases and Patient Administration System (Careflow) including routine use of the case note tracking system.

Receive new patient referrals and organize appointment/admissions and arrange treatment as required.

Contribute to the appropriate management of the waiting list, particularly in relation to patients who fall within the two-week wait category

Co-ordinate annual leave within the group to ensure clinics are capped or cancelled as necessary in order that clinics are managed effectively, and nursing staff are allocated appropriately to other areas.

Contribute to the training of new members of staff within a given area as required.

Ensure case notes are kept up to date and that all investigations and other material (outside notes and films) are available for clinic appointments/admissions.

Provide information required to support the investigation of litigation cases.

Provide statistical information to the Information Department as required.

Work with Clinicians, Managers and Administration staff to review working practices, identify new improved ways of working and find solutions to problems.

Work with the management team to improve quality and range of services, with resources being managed according to agreed policies and priorities.

Ensure all relevant information is available for multi-disciplinary meetings for your team. Co-ordinate case notes and reports where necessary.

ADDITIONAL REQUIREMENTS

Always follow risk management procedures including the identification, assessment, and management of risk within the division.
To abide by all Trust policies and Procedures.

To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

The Christie NHS Foundation Trust

Mission