The Royal Marsden NHS Foundation Trust specializes in cancer diagnosis, treatment, and research. Their mission is to deliver world-class, patient-centered care to improve outcomes for cancer patients and advance cancer treatments through innovative research. Their purpose is to provide cutting-edge cancer care and continually enhance patient experiences and outcomes through excellence in clinical practice and groundbreaking research.

Science & Healthcare

The Royal Marsden NHS Foundation Trust

You must have strong keyboard and IT skills, the ability to thrive in a fast-paced environment, and relevant experience.

You will assist staff and patients with inquiries, manage reception and switchboard, order taxis, ensure cleanliness, handle enquiries efficiently, and support procurement processes.

Customer Relations

Facilities Management

London

The Main Reception Team at Fulham Road, London, is looking for a part-time shift receptionist to join their team. This role is essential to the smooth operation of Main Reception, where you will provide reception services to patients, relatives, staff, and contractors in a dynamic environment.
 
As a valued member of our multidisciplinary team, you will need excellent interpersonal, verbal, and written communication skills, as well as strong organisational abilities. The role requires you to handle emergency situations with composure, tact, and diplomacy.
 
Essential skills: 
Proficiency in keyboard and IT skills
 
Ability to work efficiently in a fast-paced setting
 
Desirable but not required: 
Demonstrable experience
 
This is a part-time role, requiring 16 hours per week, and is a floating position, meaning flexibility is essential.
 
To provide a point of contact for the staff and patients across the Trust requiring the support and services of the wider Facilities Directorate, and to assist members of the Facilities Directorate with a range of administrative and clerical support.
 
To act as a point of contact for enquiries from patients, staff and visitors and deal sensitively with any matters that may arise and ensure that urgent matters are drawn to the attention of relevant staff quickly and accurately.
 
To provide cover of both Reception and Switchboard as and when required.
 
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
 
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
 
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
 
For further information on this role, please see the attached detailed Job Description and Person Specification:
 
Dealing with enquiries from patients, visitors, and staff in an efficient and polite manner.
 
Ordering taxis for Patients, Staff and Departments.
 
To ensure that the Main Reception and Public areas surrounding the Department are kept clean and tidy at all times.
 
To take responsibility for all incoming general enquiries and tasks received into the Facilities Directorate and ensure those enquiries are dealt with in the most appropriate way.
 
To support the Facilities Directorate with ordering and invoicing via the Trust’s procurement system (currently SBS).
 
Security / Incident / Fire - Respond to emergencies by following the appropriate Trust's procedures on activation of the relevant equipment to alert Emergency Teams on the Sutton site.

The Main Reception Team at Fulham Road, London, is looking for a part-time shift receptionist to join their team. This role is essential to the smooth operation of Main Reception, where you will provide reception services to patients, relatives, staff, and contractors in a dynamic environment.

As a valued member of our multidisciplinary team, you will need excellent interpersonal, verbal, and written communication skills, as well as strong organisational abilities. The role requires you to handle emergency situations with composure, tact, and diplomacy.

Essential skills:
Proficiency in keyboard and IT skills

Ability to work efficiently in a fast-paced setting

Desirable but not required:
Demonstrable experience

This is a part-time role, requiring 16 hours per week, and is a floating position, meaning flexibility is essential.

To provide a point of contact for the staff and patients across the Trust requiring the support and services of the wider Facilities Directorate, and to assist members of the Facilities Directorate with a range of administrative and clerical support.

To act as a point of contact for enquiries from patients, staff and visitors and deal sensitively with any matters that may arise and ensure that urgent matters are drawn to the attention of relevant staff quickly and accurately.

To provide cover of both Reception and Switchboard as and when required.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification:

Dealing with enquiries from patients, visitors, and staff in an efficient and polite manner.

Ordering taxis for Patients, Staff and Departments.

To ensure that the Main Reception and Public areas surrounding the Department are kept clean and tidy at all times.

To take responsibility for all incoming general enquiries and tasks received into the Facilities Directorate and ensure those enquiries are dealt with in the most appropriate way.

To support the Facilities Directorate with ordering and invoicing via the Trust’s procurement system (currently SBS).

Security / Incident / Fire - Respond to emergencies by following the appropriate Trust's procedures on activation of the relevant equipment to alert Emergency Teams on the Sutton site.

Receptionist - The Royal Marsden NHS Foundation Trust

Receptionist

You must be a legally qualified professional with contract/commercial law expertise, experienced in drafting and negotiating contracts, preferably in a research context. Good communication skills are essential.

You will lead research contract negotiations, ensure data protection compliance, provide legal expertise, evaluate data security safeguards, and oversee research legal services support.

Legal

Research & Development

RM is currently looking to recruit a Senior Legal Services Manager (Data and Research) who will be able to advise, co-ordinate and assist Research and Development and study teams on all contractual arrangements, and data related matters with research studies. The Senior Legal Services Manager (Data and Research) will be legally qualified, with a strong background in contract/ commercial law and/or information governance law, with significant practical experience of successfully drafting, negotiating, and completing commercial contracts, preferably in a research setting and advising on associated complex data arrangements. The Senior Legal Services Assistant (Data and Research) will be a good communicator and will report to the Head of Legal. The post is based at our offices in Chelsea with the option to adopt a hybrid model and work flexibly from home for part of the week.
 
Applicants will be assessed against the criteria listed in the job specification and we currently anticipate that successful candidates will be asked to attend an interview in person at our Chelsea office.
 
1.1. Assist the other Senior Legal Services Managers (Research) in all aspects of the research contracting function at the Trust, including review and negotiation of all associated research study agreements, working alongside and advising Research and Development (R&D) and the Finance Department.
 
1.2. To lead and take responsibility for the proper review and negotiation of agreements with a data protection focus including ensuring compliance with data protection regulations such as a GDPR, UK Data Protection Act and other relevant legislation.
 
1.3. To provide legal and contractual expertise in navigating complex data protection requirements, particularly in the context of international data sharing agreements and compliance with global data privacy standards, ensuring the Trust maintains high standards in data handling, security, and ethical use of patient data in clinical research.
 
1.4. To assist in the evaluation and implementation of safeguards for data security within the scope of research studies, ensuring the integrity and confidentiality of sensitive information.
 
1.5. To assist the Head of Legal Services as required and provide support to the wide Legal Services Team.
 
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
 
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
 
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
 
For further information on this role, please see the attached detailed Job Description and Person Specification.
 
The post holder will play a key role in service development and service delivery and will ensure the following:
 
The post holder will, together with the other Senior Legal Service Managers (Research) oversee the management and development of the Research Legal Services (“the Service”) and will ensure that the service provides the following:
 
2.1 Assurance by a variety of method (including 1:1 meetings, reports, reviews and audits) of competent and effective information governance and contracting support to the Research and Development (R&D) department and research teams to ensure they are confident in reviewing template legal documents such as hosted commercial and hosted non-commercial clinical trial agreements.
 
2.2 Assurance by a variety of methods (including 1:1 meetings, reports, reviews and audits) of competent and effective review and drafting of non-standard clinical trial agreements, non-disclosure agreements, material transfer agreements, data sharing and processing agreements, service level agreements, contracts for service, template documents, and other research related documentation including drafting bespoke template and master agreements as appropriate with strong focus on data protection compliance.

RM is currently looking to recruit a Senior Legal Services Manager (Data and Research) who will be able to advise, co-ordinate and assist Research and Development and study teams on all contractual arrangements, and data related matters with research studies. The Senior Legal Services Manager (Data and Research) will be legally qualified, with a strong background in contract/ commercial law and/or information governance law, with significant practical experience of successfully drafting, negotiating, and completing commercial contracts, preferably in a research setting and advising on associated complex data arrangements. The Senior Legal Services Assistant (Data and Research) will be a good communicator and will report to the Head of Legal. The post is based at our offices in Chelsea with the option to adopt a hybrid model and work flexibly from home for part of the week.

Applicants will be assessed against the criteria listed in the job specification and we currently anticipate that successful candidates will be asked to attend an interview in person at our Chelsea office.

1.1. Assist the other Senior Legal Services Managers (Research) in all aspects of the research contracting function at the Trust, including review and negotiation of all associated research study agreements, working alongside and advising Research and Development (R&D) and the Finance Department.

1.2. To lead and take responsibility for the proper review and negotiation of agreements with a data protection focus including ensuring compliance with data protection regulations such as a GDPR, UK Data Protection Act and other relevant legislation.

1.3. To provide legal and contractual expertise in navigating complex data protection requirements, particularly in the context of international data sharing agreements and compliance with global data privacy standards, ensuring the Trust maintains high standards in data handling, security, and ethical use of patient data in clinical research.

1.4. To assist in the evaluation and implementation of safeguards for data security within the scope of research studies, ensuring the integrity and confidentiality of sensitive information.

1.5. To assist the Head of Legal Services as required and provide support to the wide Legal Services Team.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The post holder will play a key role in service development and service delivery and will ensure the following:

The post holder will, together with the other Senior Legal Service Managers (Research) oversee the management and development of the Research Legal Services (“the Service”) and will ensure that the service provides the following:

2.1 Assurance by a variety of method (including 1:1 meetings, reports, reviews and audits) of competent and effective information governance and contracting support to the Research and Development (R&D) department and research teams to ensure they are confident in reviewing template legal documents such as hosted commercial and hosted non-commercial clinical trial agreements.

2.2 Assurance by a variety of methods (including 1:1 meetings, reports, reviews and audits) of competent and effective review and drafting of non-standard clinical trial agreements, non-disclosure agreements, material transfer agreements, data sharing and processing agreements, service level agreements, contracts for service, template documents, and other research related documentation including drafting bespoke template and master agreements as appropriate with strong focus on data protection compliance.

The Royal Marsden NHS Foundation Trust

Mission