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2025 Bloomberg Apprenticeship: Business Administration - Level 3 (Contracts Coordinator)

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Bloomberg LP

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
  • London

AI generated summary

  • You must have GCSEs in Maths and English, A Levels/BTEC, strong communication skills, customer service experience, attention to detail, and the ability to learn quickly in a fast-paced environment.
  • You will analyze Service Order Requests, manage contracts, ensure documentation accuracy, collaborate with teams, troubleshoot issues, and oversee projects for seamless client support.

Requirements

  • Must have GCSE (5 or above in Maths and English)
  • Must have completed A Levels/BTEC.
  • Excellent verbal, written and communication skills
  • Experience in customer service-related role
  • Ability to multi-task and meet tight deadlines with attention to detail and quality
  • A result oriented approach: have the drive and energy to achieve excellent results
  • Ability to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilities
  • Be self-motivated with the ability to work independently as well as part of a team
  • Attention to detail with analytical skill
  • Strong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)

Responsibilities

  • Receive and analyze Service Order Requests (SORs) – check that all the data is accurate and determine which paperwork is required to ensure legal and regulatory needs are accurately fulfilled for the client and Bloomberg
  • Ensure contracts are issued to our clients timely and accurately
  • Manage direct requests from internal and external clients on all operational contract inquiries that contribute to the finalization of the sales process as well as mitigating disruptions to clients ongoing product support
  • Manage contract receipt and archival
  • Maintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained
  • Mitigate risk for Bloomberg and our Customers by providing stewardship on Contracts related processes and implementing policy guidelines
  • Manage the operational and contractual changes for clients who are undergoing changes to their name, corporate structure, merger/acquisition while ensuring no disruption to the clients services/regulatory requirements
  • Demonstrate and apply knowledge of legal contracts for all lines of business (different types of Bloomberg products) and relevant procedures (contracts team procedures relating to onboarding clients for different types of services Bloomberg provides)
  • Partner with Bloomberg Sales, Operations, Accounting, Installations and -Negotiations and Compliance teams globally to provide a seamless customer experience throughout the order and ongoing product lifecycle
  • Effectively communicate between internal and external partners, and liaise on issue management and resolution times
  • Think ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound
  • Use various research and knowledge platforms to execute daily responsibilities
  • Troubleshoot technology failures to allow business to move forward seamlessly
  • Liaise with Engineering and Project Managers to design, implement, and test new functionality (e.g. enabling clients to sign contracts electronically using the Bloomberg online platform)
  • Manage projects – track project milestones and report back to all stakeholders (projects may vary from internal system enhancement testing to account name changes of large clients due to company merger/acquisition)
  • Be aligned with various Sales groups as a subject matter expert for targeted client support

FAQs

What is the location of the 2025 Bloomberg Apprenticeship for Business Administration - Level 3 (Contracts Coordinator)?

The apprenticeship is located in London.

How long is the apprenticeship program?

The program duration is 15 to 18 months.

When does the apprenticeship program start?

The program starts in September 2025.

What qualifications are required to apply for this apprenticeship?

Applicants must have completed A Levels or BTEC and must have GCSEs with a grade 5 or above in Maths and English.

What does the role of a Contracts Coordinator involve?

The role involves providing excellent customer service, managing client support tasks, ensuring timely and accurate contract issuance, and mitigating risk through proper legal documentation.

What skills are essential for this position?

Essential skills include strong multi-tasking abilities, attention to detail, excellent verbal and written communication skills, and the ability to meet tight deadlines.

Is prior experience in customer service required?

Yes, some experience in a customer service-related role is required.

What technologies or systems should an applicant be familiar with?

Applicants should have a strong aptitude for learning various systems such as the Bloomberg Terminal, Microsoft Suite, SAP, and Kofax.

Will there be opportunities to manage projects as part of this role?

Yes, as tenure progresses, the role will evolve to include project management, tracking milestones, and reporting to stakeholders.

How does the apprenticeship assist with career development?

The apprenticeship provides real responsibilities, allows apprentices to gain new skills from day one, and helps bridge the gap between education and the job market.

What attributes do you look for in a candidate?

We look for self-driven individuals, a passion for customer service, a curious mind, and the ability to work both independently and as part of a team.

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Bloomberg LP

Think Bigger.

Finance
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. At Bloomberg, we are guided by four core values that are the foundation of our continued success: innovation, collaboration, customer service and doing the right thing. We harness the power of data and technology to organize, understand and improve our world. It's our purpose. Come find yours.

Benefits

  • Group personal pension plan

    When employees invest in their future, Bloomberg does too. We offer a retirement savings plan to help you build income for the future that’s enhanced by a generous matching contribution

  • Annual season ticket

    The Season Ticket Loan Scheme can save you money. Employees are able to buy an annual ticket that costs less than 12 separate monthly tickets. Under this scheme, Bloomberg purchases an annual transportation pass (train, tube, DLR and bus) on your behalf, after which employees pay back the discounted cost in 12 monthly installments

  • Medical plan

    Bloomberg offers employees access to a private medical insurance scheme, which can complement the treatment you receive via the NHS. It provides you with choice about how, when and where you receive medical care. As part of your coverage, employees can access a well-being program that encourages you to live a healthier lifestyle and rewards you with awards points and access to discounts at various reward partners

  • Leave

    Bloomberg offers employees 25 paid vacation days, eight paid bank holidays and paid sick days. We also provide leaves of absence to address a variety of personal situations, including family and medical emergencies, jury duty and more

  • Employee discounts

    Employees have access to discount programs to help save money on thousands of items such as travel, clothing, electronics, shows, gym memberships and many more