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Advanced Hospitality Internship Summer 2025

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Kalahari Resorts & Conventions

Sep 3

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
    People, HR & Administration
  • Virginia

AI generated summary

  • You must have significant hospitality experience, completed the Hospitality Introduction Internship, been a Kalahari Associate, and be graduating in 2025 or 2026.
  • You will assist in daily operations across front office, housekeeping, culinary, and more, gaining supervisory experience while delivering exceptional guest service and support in various departments.

Requirements

  • Have significant experience in the hospitality industry
  • Have completed the Hospitality Introduction Internship
  • Have previously been a Kalahari Resorts Associate
  • Be ready to graduate in 2025 or 2026.

Responsibilities

  • FRONT OFFICE
  • Assist our managerial team with the daily operations of running America's Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.
  • HOUSEKEEPING
  • Kalahari guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that level of service upon arrival and throughout their stay. Interns may experience different supervisory opportunities in Housekeeping, Common Area, or Laundry.
  • CULINARY
  • If you're interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses – down to an intimate dinner – that this is for you! Previous cooking experience is necessary.
  • DRY PARK OPERATIONS, INDOOR THEME PARK (Wisconsin & Texas)
  • Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel?! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.
  • FOOD & BEVERAGE
  • All Kalahari properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations, and a full-service convention center. As a Food & Beverage Intern, you will gain the unforgettable experience of being part of our front-of-the-house teams in one of these areas.
  • HUMAN RESOURCES
  • Human Resources carries the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern's duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration.
  • MARKETING
  • It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, Marketing interns will gain experience working cross-functionally to assist with projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement.
  • RETAIL
  • Join this program that includes a mix of Retail and kid's activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets.

FAQs

What are the requirements to apply for the Advanced Hospitality Internship?

To be eligible for the Advanced Hospitality Internship, you must have significant experience in the hospitality industry, have completed the Hospitality Introduction Internship, have previously been a Kalahari Resorts Associate, or be ready to graduate in 2025 or 2026.

What is the salary for the internship?

The salary for the Advanced Hospitality Internship is $18 per hour.

How many spots are available for the internship?

There are a select number of spots available in this program at each of the four resorts: Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and Round Rock, Texas.

Will interns have the opportunity to work in different departments?

This internship does not rotate between different areas; however, interns may be asked to help in other areas as business volumes vary.

What internship departments are available?

The available internship departments include Front Office, Housekeeping, Culinary, Dry Park Operations (Indoor Theme Park), Food & Beverage, Human Resources, Marketing, and Retail.

What kind of experience can interns expect to gain?

Interns can expect on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and the opportunity to connect and build life-long relationships with hospitality leaders and peers.

Is there a chance for continued employment after the internship?

Yes, successful interns will be strongly considered to remain with the company after the completion of the internship or graduation, as applicable.

What benefits are offered to associates?

Benefits include promotion from within, wellness initiatives, educational opportunities, a full and varied benefits package for full-time associates, 401(k) with company match, appreciation events, paid time off, and discounts and resort perks.

How can interns make a positive difference during their tenure?

Interns can showcase their talents and contribute to delivering products and services beyond expectations, aligning with the company’s mission of providing exceptional guest experiences.

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Kalahari Resorts & Conventions

First-class service, luxury suites, premium dining, customizable meeting spaces, spa treatments and more, under one roof

1001-5000
Employees
2000
Founded Year

Mission & Purpose

Kalahari Resorts & Conventions are full-service vacation destinations including meeting & convention facilities where America’s largest indoor waterpark resorts are combined with the magic of Africa. Located in Pocono Mountains, Pennsylvania, Sandusky, Ohio, Wisconsin Dells, Wisconsin and Round Rock, Texas, Kalahari Resorts innovative waterparks, family entertainment centers, luxury spas, world-class restaurants, and convention centers deliver beyond expectations, all under one roof. Whether you’re 3, 83 or anything in-between, we pride ourselves on having something for everyone!