FAQs
What is the age requirement to volunteer as a Cash Desk Volunteer?
Volunteers must be aged 16 or over to apply for this position.
Is this a paid position?
No, this is an unpaid voluntary position in a charity shop.
What kind of training will I receive?
Full training will be provided to help you feel confident in your role as a volunteer cashier.
What types of tasks will I be performing?
Typical tasks include engaging with customers, answering questions, processing sales, and assisting with administration duties around the till area.
Are there flexible hours for volunteering?
Yes, volunteering with us is easy, flexible, and inclusive, allowing you to spare a few hours a week or occasionally.
Will I receive any benefits as a volunteer?
Yes, volunteers receive a 25% discount on donated goods, a 10% discount on new goods, unlimited support by Retail Trust, access to training, reimbursed travel expenses, refreshments, and volunteer certificates.
Can I volunteer if I have a criminal conviction?
Unfortunately, we are unable to accept volunteers with unspent criminal convictions.
What kind of skills can I gain from this volunteering opportunity?
You can hone your retail and cashier skills, enhance customer service abilities, and gain experience in administration and teamwork.
Is there any support available for volunteers?
Yes, volunteers have access to unlimited, free, and confidential support through Retail Trust.
How can I apply to become a Cash Desk Volunteer?
You can apply by contacting your local British Heart Foundation shop or visiting their website for more information on the application process.