FAQs
What is the main purpose of the Cash Desk Volunteer position?
The main purpose of the Cash Desk Volunteer position is to assist in processing sales, engaging with customers, and helping to fund lifesaving research into heart and circulatory diseases through the British Heart Foundation charity shop.
Is this position paid?
No, this is an unpaid voluntary position.
What age group can apply to be a Cash Desk Volunteer?
We are unable to accept volunteers aged under 16.
Are there any background checks required?
Yes, volunteers with unspent criminal convictions are not eligible to apply.
What kind of training will be provided?
Full training will be provided to all volunteers to help them perform their roles effectively.
What are some typical tasks I will be responsible for?
Typical tasks include engaging with customers, answering questions, managing sales through the till, restocking items, and promoting Gift Aid and sales campaigns.
Are there any benefits to volunteering with the British Heart Foundation?
Yes, benefits include a 25% discount on donated goods, 10% discount on new goods, unlimited support from Retail Trust, access to training, reimbursement for reasonable travel expenses, and volunteer certificates.
Can I volunteer if I only have a few hours available each week?
Yes, volunteering is flexible, and you are welcome to join our team if you can spare a few hours a week or occasionally.
How does volunteering contribute to the organization's goals?
By volunteering, you help the British Heart Foundation continue to fund lifesaving research into heart and circulatory diseases, improving lives for families affected by these conditions.
Will I need to interact with customers?
Yes, this role is customer-focused, and you will be required to engage and interact with customers and donors regularly.