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Community Associate - Berlin

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Techspace

Aug 3

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Berlin

Requirements

  • Your profile
  • You are genuinely motivated by making a difference in people’s working life and understand how you can influence the experience in a hospitality environment
  • Attitude is far more important than experience in this entry level position
  • A hospitality background is preferred but not essential, providing you feel you embody the points below
  • Keen & Eager - You are a self motivator, who is always looking to push themselves and those around them
  • Friendly- You are a natural people person
  • Caring- In a role where you are so central to the community, a real sense of empathy and care is essential
  • Strong Listener- Actively listening to members is a vital skill for this role

Responsibilities

  • Be the Face of your Building - You will be the first and main point of contact to provide support and an exceptional hospitality experience to all members and guests entering the space. While managing the Front Desk during key business hours, you will ensure a well organised entrance area.
  • Deliver a 5* Service - Our purpose is to deliver a service that accelerates the growth of our members. We do everything with care and conscience. Bring a critical mindset, so you can call us out and we can continually improve our offering.
  • Be the Centre of the Community- Make knowing our members your business, so you are best placed to create meaningful & mutually beneficial connections between them & the wider Techspace community.
  • Ensuring building facilities are running efficiently along with working with suppliers and contractors to resolve issues that may arise.

FAQs

What is the main mission of Techspace?

Techspace's mission is to create inspirational communities where innovative and ambitious tech companies can thrive, providing supportive environments and development programs.

Is experience required for the Community Associate position?

Attitude is far more important than experience in this entry-level position; a hospitality background is preferred but not essential.

What qualities are preferred in a candidate for this role?

We are looking for candidates who are keen and eager, friendly, caring, and strong listeners who can connect with members and enhance their experience.

What are the main responsibilities of a Community Associate?

The main responsibilities include being the face of the building, delivering exceptional service, and fostering community connections among members.

How does Techspace ensure growth and development for its employees?

Techspace provides incredible opportunities for growth, learning, and development, aiming to support employees' career paths within Hospitality & Operations.

What type of service is expected to be delivered?

A 5-star service is expected, focusing on accelerating the growth of members while maintaining a critical mindset to continually improve the offering.

What values does Techspace prioritize?

Techspace values openness, care, thoughtful action, striving for improvement, and seeking balance among its team members and partners.

What is the work environment like at Techspace?

The work environment at Techspace is upbeat, enjoyable, and rich in variety, surrounded by positive and passionate staff and members.

How can I apply for this position?

You can apply for the position by submitting your application through the appropriate channels listed on the Techspace website or by reaching out to help@techspace.co for any questions.

Is the Community Associate role based in Berlin only?

Yes, this particular Community Associate role is based in Berlin, at one of Techspace's locations in a key tech hub.

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Techspace

Techspace is the flexible office provider where innovative and ambitious tech companies thrive

Real Estate
Industry
11-50
Employees
2011
Founded Year

Mission & Purpose

With locations in the heart of Europe’s key tech hubs and populated with like-minded businesses and enterprises, these are spaces built to create inspirational communities. Our buildings are designed to adapt with the needs of its future facing members. Our development programs are created to nurture and support them and their teams. And our event spaces are jam packed with informative and thought-provoking programmes to enrich and inspire all. So, whether your business is a scale-up or a grown-up, looking for a new space or more space, needing to innovate or simply be inspired, you’ll find we have the perfect place to meet your needs and drive your business forward.