FAQs
Do we support remote work?
Yes, we support remote work in a hybrid format, with approximately 60% of the work done from the office and 40% remotely.
What are the working hours for this position?
You need to be available for at least 16 hours per week, including at least 8 hours regularly during the weekend.
Is prior experience in customer service required?
No, prior experience is not mandatory. We value talent and a “can-do” attitude, so you don't have to fulfill all points on the profile list.
What language skills are necessary for this role?
You should be highly proficient in spoken and written German and English, ideally being a native German speaker and fluent in English.
Will there be training provided for this position?
Yes, there will be training during your first 2-3 weeks at MR MARVIS, ideally from the office, to familiarize you with the team and processes.
What does the compensation for this role look like?
The compensation is €16.08 per hour, which includes vacation pay and allowance, along with the potential for a monthly bonus of up to 10%.
What benefits does MR MARVIS offer?
Benefits include a pension scheme, daily fresh lunch, a travel allowance for non-Amsterdam residents, a wellbeing budget, and a 25% discount on all MR MARVIS products, among others.
Is it mandatory to be a resident of the Netherlands?
Yes, being registered and residing in the Netherlands is mandatory for this position.
Can I work from outside the Netherlands during the holidays?
It is possible to work abroad around the holidays or between the years due to public holidays in December.
What type of team culture can I expect at MR MARVIS?
You can expect a young, talented team that values outstanding customer service, enjoys team bonding activities, including free lunches and Friday drinks.