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Executive Support Trainee (Categorie Protette - L. 68/99)

  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
    Business, Operations & Strategy
  • Milan

AI generated summary

  • You should have a university degree or equivalent experience, strong Italian and English communication skills, customer service orientation, teamwork ability, and proficiency in Office apps, while belonging to "Categorie Protette."
  • You will provide administrative support, manage calendars, coordinate travel and meetings, prepare reports, maintain quality and confidentiality, and assist clients as needed.

Requirements

  • University degree (completed or ongoing) or equivalent working experience;
  • Strong communication skills, both written and spoken, in Italian and English;
  • Full time (40 hours per week) availability;
  • Very good customer service skills, a natural approach to understand and users’ needs;
  • Reliability and a goal-oriented approach;
  • Desire to continuously learn and grow;
  • Cooperative approach, ability to work in team;
  • Good working knowledge of Outlook, Word, PowerPoint, and Excel;
  • Organizational and time-management skills;
  • Belonging to “Categorie Protette” according to Italian Law (L. 68/99).

Responsibilities

  • You will provide general and administrative support for the Operations Office and Executive Assistant Team, while being involved in numerous tasks of senior colleagues, management of agendas, coordination of travels, organization and scheduling of internal meetings and meeting with clients.
  • Supporting in coordinating meetings, reserving conference rooms and organize food service;
  • Team working with other Operations colleagues;
  • Managing and maintain agendas and calendar;
  • Coordinating point-to-point travel needs (car, flight, hotel, etc.);
  • Preparing weekly timesheet and expense report;
  • Copying, printing, collating, binding, and distributing case-related materials as required;
  • Typing letters, slide decks, memoranda, etc.;
  • Assisting clients and scheduling process;
  • Maintaining quality control by proofing works for errors, consistency, and format in accordance with BCG established guidelines;
  • Maintaining highest levels of internal and external confidentiality.
  • The support will be focused on the activities listed above, but not limited to them.

FAQs

What does the Executive Support Trainee role involve?

The Executive Support Trainee will provide general and administrative support for the Operations Office and Executive Assistant Team, manage agendas, coordinate travels, and organize internal meetings, among other tasks.

Is this position suitable for candidates not belonging to Categorie Protette?

No, for this position, we are specifically looking for candidates belonging to Categorie Protette in accordance with Italian Law (L. 68/99).

What are the required qualifications for this role?

Candidates should have a university degree (completed or ongoing) or equivalent working experience, strong communication skills in Italian and English, and familiarity with Outlook, Word, PowerPoint, and Excel.

What are the working hours for this position?

This position requires full-time availability, specifically 40 hours per week.

What kind of skills are necessary for the Executive Support Trainee?

Necessary skills include strong customer service skills, reliability, organizational and time-management skills, good communication abilities, and a cooperative approach to teamwork.

Will the trainee help with client interactions?

Yes, the trainee will assist clients and facilitate the scheduling process as part of their responsibilities.

What type of training or growth opportunities are available?

The role encourages a desire to continuously learn and grow, providing opportunities to develop skills and gain experience in executive support and operations.

How does the team structure look like for this position?

The trainee will work with members of the business management and operations team, which includes executive assistants, receptionists, visual service artists, and facilities staff.

Is experience in administrative support required for this role?

While previous administrative support experience is beneficial, candidates with a university degree or relevant working experience can also qualify.

What is expected in terms of maintaining confidentiality?

The trainee must ensure the highest levels of internal and external confidentiality in all tasks and communications.

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