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Facility Executive - Apprentice

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JLL

Dec 28

  • Internship
    Full-time
    Off-cycle Internship
  • Sustainability
    Facilities Management
  • Hyderabad, +1
  • Quick Apply

AI generated summary

  • You need a degree in business or hotel/building management, 3-5 years in facilities management, strong team management skills, safety knowledge, and excellent communication abilities.
  • You will manage property rounds, reports, vendor meetings, staff training, customer queries, and cleaning standards, ensuring efficient operations and excellent service quality.

Requirements

  • Strong knowledge of property operations
  • Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
  • Solid background in team management
  • Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Responsibilities

  • Taking daily property rounds, coordinating with the team to close any matters related to cleaning.
  • Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
  • Schedule weekly vendor meetings to discuss on daily issues if any.
  • Maintaining / preparing monthly attendance summary record for salary.
  • Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
  • Developing and mentoring new and subordinate vendor staff
  • Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
  • Assisting in preparing and developing the documentation of standard policies and procedures
  • Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
  • Manage landscaping and gardening.
  • Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
  • Prepare and implement various checklists, at the frequency instructed in the suggested formats.
  • Ensure the housekeeping staff is well groomed.
  • Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
  • Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
  • Take feedback - customer needs assessment and evaluation of customer satisfaction levels.
  • Checking front of the house as well back of the house daily basis.
  • Checking caddies & trolleys.
  • Checking duty roasters & absenteeism.
  • Checking grooming of the staffs.
  • Checking for the pest control measurers & follow-ups with the agency.
  • Checking all the necessary PPE’s of the staffs.
  • Implementing check lists & follow-ups.
  • Agency meetings & corrections.
  • Follow-up the SLA & KPI of the respective agencies.
  • Follow-up for trainings as per SOP’s.
  • Follow up for cleaning standard as per SOP’s.

FAQs

What qualifications are required for the Facility Executive - Apprentice position?

The ideal candidate should hold a degree in business, hotel management, or building management, along with three to five years of experience in facilities management.

What are the main responsibilities of the Facility Executive - Apprentice?

Responsibilities include taking daily property rounds, maintaining reports, coordinating vendor meetings, managing staff attendance, resolving customer queries, and ensuring housekeeping standards are met.

How is performance measured in this role?

Performance is measured through adherence to service level agreements (SLA) and key performance indicators (KPI), as well as customer satisfaction levels and the effectiveness of team management.

Who do I report to in this position?

You will report to the Housekeeping Manager or Campus Manager.

Is there room for professional growth in this position?

Yes, JLL is committed to supporting professional growth through mentorship and personalized benefits, fostering an environment where you can thrive both personally and professionally.

What kind of training will be provided?

Training will be provided according to standard operating procedures (SOPs), ensuring that staff are well-equipped to meet cleaning and safety standards.

Are there any specific skills required for this job?

Yes, strong knowledge of property operations, team management, excellent communication skills, and a good understanding of occupational safety are essential for this role.

What is the company culture like at JLL?

JLL promotes a supportive culture focused on wellness, collaboration, diversity, and inclusion, creating an environment where all employees feel welcomed and valued.

Does JLL offer benefits aimed at employee well-being?

Yes, JLL offers a comprehensive benefits package that prioritizes mental, physical, and emotional health, along with various personalized benefits for personal growth.

Is prior experience in facilities management essential for this role?

While prior experience in facilities management is preferable, JLL encourages candidates who may not meet all requirements to apply, especially if they possess relevant skills and experiences.

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JLL

We shape the future of real estate for a better world

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Benefits

  • Medical Plan

    Choose from three plan options: Standard, Plus or Basic, administered by UnitedHealthCare and, in limited locations, Kaiser Permanente. Health Savings Account (HSA) automatically comes with Plus or Basic plans and is Company-funded with $600 for employee coverage, or $1,200 for employee+1 or family coverage. 100 percent preventive care coverage is included with all plans.

  • Paid time off (PTO)

    Combines vacation, sick leave and personal time: 18 to 28 days per year, depending on your years of service and job level.

  • Enhanced Life Insurance

    Take advantage of group rates on optional coverage for you, your spouse/domestic partner and children at your own cost. Enroll when first eligible for the most favorable underwriting.

  • Parental Leave Pay

    Six weeks of paid leave at 100% of salary.

  • Flexible work arrangements

    May be available to help you balance work, family and personal commitments.