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Fall 2024 - Advanced Hospitality Internship

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Kalahari Resorts & Conventions

Aug 2

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Round Rock

Requirements

  • - Successful completion of 2 years of college
  • - Currently enrolled in a four-year degree program at an accredited institution in one of the following majors: Hospitality Management, Hotel and Restaurant Management or related field
  • - Strong communication skills
  • - Ability to work evenings, weekends, and holidays
  • - Ability to relocate for the duration of the internship
  • - Ability to interact with guests in a positive and professional manner
  • - Must maintain a clean, neat, and professional appearance
  • - Ability to work in a fast-paced, high-volume environment

Responsibilities

  • - Successful hospitality leaders know that an understanding of the rooms division is needed. There are two Hospitality Introduction areas inside our Rooms internship.
  • - As our first point of contact, our front office team sets the tone for the stay. Applicants should have at least a year of previous customer service skills. Positions can include the Front Desk, Concierge, PBX (Operator), Valet, Shuttle, or Bell Staff.
  • - Our guests are accustomed to experiencing a high level of guest service and cleanliness during their stay. Participants will be able to ensure that guests receive that service at first contact and that it's maintained throughout their stay. Positions could include different opportunities in Housekeeping Rooms Coordinator, Common Area's, or Laundry.

FAQs

What is the duration of the Advanced Hospitality Internship?

The internship duration typically aligns with the Fall 2024 semester; specific dates will be provided during the application process.

Is this internship paid?

Yes, the Advanced Hospitality Internship offers a competitive pay of $18/hour.

Are there opportunities for advancement after completing the internship?

Yes, Kalahari Resorts & Conventions promotes from within, providing opportunities for interns to advance their careers within the company after completing the program.

What departments can interns work in during the Advanced Hospitality Internship?

Interns can work in various departments, including Front Office and Back of House areas of the Rooms division, such as Front Desk, Concierge, Housekeeping, and Laundry.

How many interns are accepted per property?

Each property typically accepts approximately 3-8 Advanced Hospitality interns.

What kind of training will be provided during the internship?

The internship will include on-the-job training, guest interaction, mentoring relationships with regular coaching, and opportunities to connect with hospitality leaders and peers.

Are there benefits offered to interns?

While benefits may vary for interns, Kalahari offers various wellness initiatives, educational opportunities, and resort discounts. Full-time associates enjoy a more comprehensive benefits package.

How can I indicate my preferred resort location during the application?

When applying, you can specify your preferred resort location among Wisconsin Dells, Sandusky, Pocono Manor, and Round Rock.

Is previous customer service experience required?

Yes, applicants for the Front Office positions should possess at least a year of previous customer service experience.

What is the company’s mission statement?

The mission of Kalahari Resorts & Conventions is to deliver products and services beyond expectations.

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Kalahari Resorts & Conventions

First-class service, luxury suites, premium dining, customizable meeting spaces, spa treatments and more, under one roof

1001-5000
Employees
2000
Founded Year

Mission & Purpose

Kalahari Resorts & Conventions are full-service vacation destinations including meeting & convention facilities where America’s largest indoor waterpark resorts are combined with the magic of Africa. Located in Pocono Mountains, Pennsylvania, Sandusky, Ohio, Wisconsin Dells, Wisconsin and Round Rock, Texas, Kalahari Resorts innovative waterparks, family entertainment centers, luxury spas, world-class restaurants, and convention centers deliver beyond expectations, all under one roof. Whether you’re 3, 83 or anything in-between, we pride ourselves on having something for everyone!