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Field Services Internship (Summer)

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • Eau Claire

AI generated summary

  • You must be 16+, able to follow directions, possess a positive outlook, be flexible with tasks, and have basic reading and writing skills. Ideal for students in high school or GED programs.
  • You will learn field services operations, assist with installations and repairs, practice safe work habits, understand equipment, help with inventory, and develop customer service skills.

Requirements

  • Must be at least 16 years of age or older.
  • This program is ideal, but not required, for students currently enrolled in high school, homeschooling or a GED/Equivalency program.
  • Ability to follow directions, both written and verbal.
  • Positive outlook and desire to learn.
  • Ability to be flexible as day-to-day tasks and priorities may change.
  • Reading and writing skills required.

Responsibilities

  • Learn the overall functions of Field Services, and how the business unit impacts our organization.
  • Gain experience in the field through direct mentorship with one of our Technicians.
  • Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.
  • Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.
  • Gain knowledge and understanding of outside plant facilities and equipment.
  • Learn about and assist with splicing - a very important skill set in our industry!
  • Learn the functions of our warehouse while assisting with inventory and staging.
  • Learn about software and programming that Technicians use to serve our customers.
  • Gain valuable understanding of the importance of customer service.

FAQs

What is the hourly pay for the Field Services Internship?

The hourly compensation for the Field Services Internship is $15.00.

What are the typical working hours for a Field Services Intern?

Field Service Technicians generally work Monday – Friday, 8 am – 5 p.m. local time, with flexible hours and schedules available.

What age must I be to apply for this internship?

Applicants must be at least 16 years of age or older to apply for the Field Services Internship.

What kind of tasks will I be doing during the internship?

As a Field Services Intern, you will shadow Field Service Technicians and assist with onsite installation, troubleshooting, repairs, and maintenance of telecommunications products and services.

Is this internship suitable for high school students?

Yes, this internship is ideal for students currently enrolled in high school, homeschooling, or a GED/Equivalency program, though it is not a requirement.

Are there opportunities for professional development during the internship?

Yes, TDS provides in-depth training and access to the Intern Associate Resource Group for professional development, networking, and growth.

Will there be any face-to-face customer interaction during the internship?

Yes, interns will have direct, face-to-face contact with customers during their internship.

What kind of projects will I work on as an intern?

Interns will work on high-priority company projects and day-to-day operations, gaining hands-on experience in the field.

Is there a focus on safety during the internship?

Yes, interns will learn about the importance of safe work practices and how they impact the organization, customers, and themselves.

Does TDS Telecom provide any benefits for interns?

Yes, limited term associates, including interns, are eligible for benefits such as medical coverage, health savings accounts, and sick leave.

Connecting People and Technology

Telecommunications
Industry
1001-5000
Employees
1969
Founded Year

Mission & Purpose

TDS Telecom, the seventh largest local exchange telephone company in the U.S., is a wholly owned subsidiary of TDS. TDS Telecom provides 1.1 million connections to high-speed Internet, phone, and TV entertainment services to customers in more than a hundred rural, suburban, and metropolitan communities. TDS Telecom offers businesses the latest communications solutions, including: VoIP (managedIP Hosted) phone service, dedicated high-speed Internet and hosted-managed services. TDS Telecom, headquartered in Madison, Wis., operates OneNeck® IT Solutions LLC, TDS Baja Broadband LLC, and BendBroadband. Combined, the company employs nearly 3,300 people.

Benefits

  • Your Health & Well-being

    At TDS, we strive to create an environment that promotes wellness. We are committed to offering wellness programs and resources for our associates that encourage them to lead more satisfying and productive lives by maintaining or improving health and well-being.

  • Your Financial Security

    The TDS 401(k) Plan assists associates in building a solid foundation for retirement.

  • Your Life

    At TDS, we recognize you as an individual and strive to offer benefits that promote a healthy work/life balance.

  • Your Career

    At TDS, our goal is to foster a work environment that provides you professional challenges and rewards which will allow you to focus on our mission of connecting communities and customers to the world.