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Food and Beverage Intern

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Hospitality & Retail
  • Menlo Park

AI generated summary

  • You must be 18+, possess strong customer service skills, communicate effectively, uphold appearance standards, thrive in fast-paced settings, and have keyboarding/computer skills. RBS and Food Handler cards preferred.
  • You will provide guest service, communicate between FOH and BOH, manage inventory, assist with scheduling and payroll, participate in training, and attend meetings while supporting venue management.

Requirements

  • · Must be 18 years of age or older
  • · Strong customer service skills
  • · Ability to communicate professionally and effectively
  • · Abide by appearance standards and be able to maintain hospitality standards
  • · Ability to maintain composure in a fast-paced environment
  • · Keyboarding skills and computer literacy
  • · Licenses & Certifications: California Responsible Beverage Service (RBS) Certificate & California Food Handler Card, preferred.

Responsibilities

  • Provide quality service to our guests, handle guest complaints, & table-touches
  • Communicate between Front of the House(FOH) and Back of the House (BOH)
  • Train in all positions of the restaurants in order to have a better understanding of each position
  • Learn how to write schedules, handle cash, office reporting
  • Assist the venue manager with cover forecasting, scheduling, payroll & labor controls
  • Participate in cross-training duties across other Food & Beverage outlets (per property) as needed
  • Manage inventory levels to include: daily product requisition requests, minimizing waste and spoilage, and conducting inventory counts
  • Assist department managers with any special assignments
  • Attend preshift meetings
  • Attend weekly Food & Beverage staff meetings and/or team meetings as needed

FAQs

What is the location of the Food and Beverage Intern position?

The Food and Beverage Intern position is located at Rosewood Sand Hill in Menlo Park, California.

What are the basic qualifications required for this internship?

The basic qualifications include being 18 years of age or older, possessing strong customer service skills, the ability to communicate professionally and effectively, and maintaining composure in a fast-paced environment. A California Responsible Beverage Service (RBS) Certificate and California Food Handler Card are preferred.

What kind of training will the intern receive?

The intern will receive training in all positions within the restaurants to gain a better understanding of each role, as well as participate in cross-training duties across other Food & Beverage outlets as needed.

Is there compensation for this internship?

Yes, the pay scale for this position is between $17.10 and $24.74 per hour, based on factors such as experience and type of hospitality experience.

Will the intern interact with guests?

Yes, the intern will provide quality service to guests, handle guest complaints, and facilitate communication between Front of the House (FOH) and Back of the House (BOH) staff.

Are there opportunities for professional growth during this internship?

Yes, interns will work closely with managers, gain exposure to various aspects of F&B operations, and participate in projects such as menu development and program planning, which all contribute to professional growth in the hospitality industry.

How many hours can interns expect to work?

The specific hours are not detailed in the job description, but interns can expect to work in a fast-paced environment with varying schedules, depending on the needs of the department.

Are there any special requirements for attire?

Yes, interns are expected to abide by appearance standards and maintain hospitality standards as outlined by the hotel.

Will interns attend any meetings during their internship?

Yes, interns are expected to attend pre-shift meetings as well as weekly Food & Beverage staff meetings and/or team meetings as needed.

Is this internship open to individuals of all backgrounds?

Yes, Rosewood Sand Hill provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.

Retail & Consumer Goods
Industry

Mission & Purpose

Rosewood Hotel Group is a global luxury hotel management company that operates a collection of unique, ultra-luxury properties across the world. Their mission is to create timeless, personal, and inspiring travel experiences for their guests, with a focus on exceptional service, rich cultural connections, and a commitment to environmental sustainability. The purpose of Rosewood is to redefine luxury hospitality by delivering memorable and personalized experiences that reflect the local culture and surroundings of each property.