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Freelance Luxury Brand Evaluator in Berlin (German Speaking)- Apply Now

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CXG

27d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Creative Arts & Fashion
  • Berlin
    Remote
  • Quick Apply

AI generated summary

  • You must be 18+, a current customer of luxury brands, not under contract with retail brands, and detail-oriented. No experience needed; we value honest feedback from genuine customers.
  • You will choose assignments, evaluate luxury stores or online experiences, observe ambiance and service quality, and provide honest feedback through questionnaires.

Requirements

  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers

Responsibilities

  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires

FAQs

What is the primary role of a luxury brand evaluator?

As a luxury brand evaluator, your primary role is to discreetly assess customer experiences and provide critical feedback to help premium brands refine their services.

Are there flexible working hours for this position?

Yes, each in-store visit takes approximately 20 minutes, allowing you flexibility to complete multiple assignments.

How often can I expect to receive assignment opportunities?

You can perform several missions per month, giving you frequent opportunities to collaborate with prestigious brands.

Do I need prior experience in this field to apply?

No prior experience is required; we value honest feedback from genuine customers.

What types of brands will I be evaluating?

You will have the chance to evaluate various brands across fashion, beauty, jewelry, and automotive sectors such as Louis Vuitton, Gucci, Tiffany & Co., and Bentley.

What is the compensation structure for evaluators?

Evaluators earn a fee based on mission complexity for non-purchase evaluations and can receive reimbursement for approved items in purchase-based evaluations.

How can I join the CXG community?

To join, you need to register at live.cxg.com, complete your profile, get certified, apply for missions, and start evaluating.

Are there specific technological requirements for this position?

A user-friendly platform is provided for managing missions and feedback, which can be accessed through mobile devices, so a smartphone or tablet is recommended.

Is there a minimum age requirement for applicants?

Yes, applicants must be 18 years or older.

Can I evaluate brands that I am currently contracted with?

No, you cannot be under contract with any retail brands to ensure impartiality in your evaluations.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.