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FRONT OFFICE TRAINEE (FROM FEBRUARY 2025)

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ANdAZ

3mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

AI generated summary

  • You must be enrolled in a hospitality program, proactive, detail-oriented, communicative in English (Dutch is a plus), available for 5+ months, and legally allowed to work in the Netherlands.
  • You will enhance guest experiences, manage daily tasks for productivity, identify VIPs, assist with special requests, and support team projects to ensure memorable stays.

Requirements

  • currently enrolled in a hospitality or tourism-related study program;
  • always seeking for opportunities and creative solutions that enhance efficiency and effectiveness;
  • hands-on, pro-active and enthusiastic;
  • available for five months or longer;
  • not afraid to make decisions;
  • detail-oriented and approachable;
  • very communicative in English (and ideally also in Dutch);
  • legally allowed to work in the Netherlands, holding an EU/EEA passport or enrolled in a Dutch Institution (we do not assist with Visa / permit applications).

Responsibilities

  • to be a buzzing central centipede
  • to work on front office related projects
  • to work in dynamic team
  • to run daily tasks such as maximizing employee productivity, guest satisfaction and flexible scheduling to meet the financial goals
  • to provide excellent guest experiences: from the arrival until and after the departure
  • to identify VIPs and/or other special requests
  • to be a personal concierge to make every stay a personalized and memorable one

FAQs

What is the job title for this position?

The job title is Front Office Trainee.

When does the internship start?

The internship starts in February 2025.

What does "Andaz" mean?

"Andaz" means "personal style" in Hindi.

What type of experiences does Andaz Amsterdam Prinsengracht offer?

Andaz Amsterdam Prinsengracht offers five-star creative luxury through local experiences, art & design, and picture-perfect drinking and dining in a playful Dutch-inspired environment.

What qualifications do I need to apply for this internship?

You need to be currently enrolled in a hospitality or tourism-related study program and have a proactive and enthusiastic personality.

How long should I be available for the internship?

You should be available for five months or longer.

Is prior experience in hospitality required for this position?

No prior experience in hospitality is required, but a passion for connecting with people and a willingness to learn are essential.

What are some of the responsibilities of the Front Office Trainee?

Responsibilities include working on front office-related projects, maximizing guest satisfaction, identifying VIPs and special requests, and providing personalized concierge services.

What is the internship allowance?

The internship allowance is EUR 750 per month.

What benefits do interns receive?

Interns receive great working conditions, training opportunities, potential career planning, discounts worldwide, and participation in social activities.

Do I need to speak languages other than English?

It is ideal to be communicative in Dutch as well, in addition to English.

Can non-EU candidates apply for this position?

Candidates must be legally allowed to work in the Netherlands, holding an EU/EEA passport or enrolled in a Dutch institution, as we do not assist with visa or permit applications.

How can I apply for the internship?

You can apply by sending your CV and a cover letter explaining why you are interested in this position.

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ANdAZ

Travel & Leisure
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

Andaz represents a refreshing take on the boutique-style hotel. The atmosphere at Andaz is vibrant yet relaxed. Each hotel reflects the unique cultural scene and spirit of the surrounding neighborhood. In addition to friendly and uncomplicated service, signature Andaz elements include a personalized arrival experience, complimentary amenities in every room, the Andaz Studio – an informal meeting space designed to inspire and engage – and a bar/restaurant that attracts local residents as well as visiting guests. Andaz hotels and services have been created to reflect the personal preferences of today’s individual business and leisure traveler. Andaz also serves small creative meetings and other types of gatherings that call for a casual and stylish setting.