FAQs
What is the job title for this position?
The job title is Help Desk Intern or Co-op.
Where is this position located?
This position is located in Parsippany, NJ.
What are the main responsibilities of the Help Desk Intern or Co-op?
The main responsibilities include setting up and repairing PCs and peripherals, performing software installations, providing minor printer repair and support, offering technical support via telephone, email, and live chat, and performing any other duties as requested.
What qualifications are needed for this position?
Students actively pursuing a degree in Information Technology, Computer Science, or a related field are preferred. A minimum GPA of 3.0, excellent communication skills, strong attention to detail, and the ability to work independently and in a team environment are also required. Programming and/or networking experience is a plus.
How many hours per week is the intern expected to work?
The intern is expected to work 20 hours per week during the fall semester.
Are there any travel requirements for this position?
Yes, there may be a need to travel to satellite offices to provide on-site support.
What kind of training and professional development opportunities does Langan offer?
Langan offers extensive training, wellness programs, mentoring programs, and employee resource groups among other professional development opportunities.
Does Langan promote diversity and inclusion within its workforce?
Yes, Langan is committed to building a team that represents and values diverse backgrounds and promotes a positive work environment of inclusion.
What benefits does Langan provide to its employees?
Langan offers a comprehensive compensation package including medical, dental, and vision coverage, life insurance, disability insurance, a 401(k) with company match, paid time off, and educational reimbursement.
Is a minimum GPA required for this position?
Yes, a minimum GPA of 3.0 is preferred.