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Human Resources Service Assistant

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Hilton

2mo ago

  • Internship
    Full-time
  • Abu Dhabi

AI generated summary

  • You should have a high school diploma, 1-2 years in housekeeping, HR experience, strong attention to detail, communication skills, flexibility, and the ability to lift 25 pounds.
  • You will clean and prepare rooms, maintain public areas, respond to guest requests, manage inventory, report maintenance needs, and assist with laundry while following safety and environmental procedures.

Requirements

  • High school diploma or equivalent.
  • 1-2 years of experience in housekeeping or a related field.
  • Knowledge of cleaning and sanitizing procedures and equipment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to work flexible hours, including weekends and holidays.
  • Physical ability to lift and carry up to 25 pounds and perform repetitive tasks such as bending, stooping, and reaching.
  • Previous experience in Human Resources.
  • Excellent knowledge of hospitality.

Responsibilities

  • Clean and prepare Team Member rooms, including making beds, vacuuming, dusting, and restocking amenities.
  • Clean and maintain public areas, including lobbies, hallways, and restrooms.
  • Follow established procedures for cleaning and sanitizing guest rooms and public areas.
  • Report any maintenance or repair needs to appropriate personnel.
  • Respond promptly to guest requests or concerns, and take appropriate action to resolve issues.
  • Maintain an inventory of guest room amenities and supplies, and restock as needed.
  • Follow established safety and security procedures.
  • Follow established environmental practices, such as recycling and energy conservation.
  • Assist with laundry and other housekeeping tasks as needed.

FAQs

What does a Human Resources Service Assistant do?

A Human Resources Service Assistant provides administrative support to the Human Resources Team, including tasks such as typing, filing, answering telephones, maintaining appointment calendars, making travel arrangements, and providing internal customer service, among other general office duties.

What are the educational requirements for this position?

A high school diploma or equivalent is required for the Human Resources Service Assistant position.

How much experience do I need to apply for this role?

The position requires 1-2 years of experience in housekeeping or a related field.

What skills are essential for a Human Resources Service Assistant?

Essential skills include strong attention to detail, organizational skills, excellent communication and customer service skills, and the ability to work both independently and as part of a team.

Are there any physical requirements for this job?

Yes, candidates must have the physical ability to lift and carry up to 25 pounds and perform repetitive tasks such as bending, stooping, and reaching.

Does this position require working on weekends and holidays?

Yes, the ability to work flexible hours, including weekends and holidays, is required for this position.

Is previous Human Resources experience beneficial for this role?

Yes, previous experience in Human Resources is considered advantageous for this position.

What types of cleaning duties are expected in this role?

Responsibilities include cleaning and preparing Team Member rooms, maintaining public areas, sanitizing guest rooms, and reporting any maintenance or repair needs.

What is Hilton's approach to hospitality?

Hilton is dedicated to providing exceptional guest experiences and aims to "fill the earth with the light and warmth of hospitality," uniting its team to create remarkable hospitality experiences worldwide.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay