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Intern - Compliance

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StoneX Group Inc

18d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
    Banking & Finance

AI generated summary

  • You need proficiency in Microsoft Office, a Bcom/MBA in Finance/Business Analytics, strong attention to detail, excellent communication skills, and preferably knowledge of German, French, or Chinese.
  • You will support clients with inquiries, manage support queues, document product knowledge, escalate complex issues, collaborate on projects, and build relationships with internal teams.

Requirements

  • Proficiency in Microsoft Office products including Excel.
  • Bcom/MBA in Finance, Business Analytics.
  • Self-reliant and confident working within a small team with exposure to key business stakeholders.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Excellent planning, organisational and time management skills.
  • Communicating and coordinating work efforts with other employees and organisations.
  • Excellent critical thinking/problem solving skills.
  • German, French or Chinese language proficiency (Nice to Have).

Responsibilities

  • - Work with Client Management team, Client Support team, Operations team, and Production support team in the Global Payments Business to help provide clients with accurately and timely support.
  • - Provide Clients with day to day support, including managing the support queue and initial triage.
  • - Develop a strong product knowledge and work with the global client services team to document and build the internal knowledge base.
  • - Ensure all client requests are responded to in a timely fashion.
  • - For complex investigations, escalate and engage appropriate members of the Client Management team to determine and arrive at resolutions.
  • - Work with the Global Client Services team on projects and initiatives within the team.
  • - Responsible for establishing successful relationships with all internal team.
  • - This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

FAQs

What is the job title for this internship?

The job title is Intern - Compliance.

What is the primary purpose of this intern role?

The primary purpose of this intern role is to connect clients with all teams within the Global Payments Business and assist the global client services team with their day-to-day activities.

What segments does The StoneX Group operate in?

The StoneX Group operates in four segments that offer potential for progression and growth, connecting retail clients to trading opportunities and institutional investing.

What qualifications are preferred for this internship?

Preferred qualifications include proficiency in Microsoft Office products, a Bcom/MBA in Finance or Business Analytics, strong attention to detail, excellent communication skills, and nice-to-have language proficiency in German, French, or Chinese.

What type of working environment is offered for this internship?

The internship offers a hybrid working environment, which includes 3 days from the office and 2 days working from home.

What responsibilities does the intern have in this role?

Responsibilities include managing client support, developing product knowledge, responding to client requests, escalating complex issues, working on projects with the Global Client Services team, and establishing relationships with internal teams.

Is language proficiency a requirement for this internship?

No, it is not a requirement, but proficiency in German, French, or Chinese is considered a nice-to-have skill.

Are there any benefits offered with this internship?

Yes, benefits include paid leaves, Provident Fund (PF) benefits, and exposure to different business units.

How important is attention to detail in this internship role?

Strong attention to detail and accuracy is essential in this internship role.

What skills are emphasized in this internship position?

Skills emphasized in this position include excellent communication, planning, organizational and time management skills, as well as critical thinking and problem-solving abilities.

StoneX Group Inc

We put our global network, our powerful platforms, and our deep expertise in service of our clients’ strategies.

Finance
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Stonex is a global provider of precision surveying instruments and geospatial solutions. They offer a wide range of high-precision products, including GNSS receivers, total stations, 3D laser scanners, and software for surveying, mapping, and geospatial data collection. Stonex's ultimate mission is to enable accurate and efficient data acquisition and geospatial information management for professionals in industries like land surveying, construction, engineering, and agriculture. Their purpose is to empower their customers with cutting-edge technology and reliable solutions that enhance productivity, accuracy, and decision-making processes. By combining innovation, performance, and user-friendly design, Stonex aims to be a trusted partner for surveyors and geospatial experts, helping them overcome challenges, improve efficiency, and create value through precise and reliable geospatial data.