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Intern – Risk Solutions Operations

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MedPro Group

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Business, Operations & Strategy
  • Fort Wayne

AI generated summary

  • You must be a college student with over a year left, have strong communication skills, customer service experience, and Microsoft Office proficiency. Available year-round, authorized to work in the U.S.
  • You will support risk management operations by entering data, responding to inquiries, assisting in quality assurance, and contributing to team projects and education programs.

Requirements

  • Minimum of one year of college in business or related field with at least one year remaining.
  • Outstanding interpersonal, oral, and written communication skills required.
  • Prior customer service experience preferred.
  • Organizational, time management, and multi-tasking skills.
  • Willingness and ability to quickly grasp new concepts and learn new tasks.
  • Proficient with Microsoft Office Suite.
  • Year-round availability: 15-20 hours per week during the school year and 40 hours per week in the summer at Fort Wayne, IN headquarters.
  • Authorization to work in the United States without requiring visa sponsorship, both now and in the future.

Responsibilities

  • Gain knowledge of risk management systems and policy types.
  • Enter risk management education completions and premium credits in the policy management system.
  • Respond to customer inquiries and requests in a timely manner.
  • Provide operational support to Risk Consultants, including live education programs and onsite risk assessments.
  • Assist with quality assurance review of risk management education materials and resources.
  • Assist with operational team projects, development of standard operating procedures, and ongoing quality improvement efforts.
  • Assist with various other duties and project work as assigned.

FAQs

What is the primary responsibility of the intern in Risk Solutions Operations?

The primary responsibility is to provide operational support to the risk management team, which includes gaining knowledge of risk management systems, entering data into the policy management system, responding to customer inquiries, and assisting with various projects and quality assurance reviews.

What is the required education level for this internship?

Candidates must have completed a minimum of one year of college in business or a related field and have at least one year remaining in their studies.

Are there specific skills that applicants should possess?

Yes, applicants should have outstanding interpersonal, oral, and written communication skills, good organizational and time management skills, the ability to multi-task, and proficiency in Microsoft Office Suite.

Is prior customer service experience necessary for this role?

Prior customer service experience is preferred but not mandatory.

What is the expected work schedule for this internship?

The expected work schedule is 15-20 hours per week during the school year and up to 40 hours per week during the summer at the Fort Wayne, IN headquarters.

Does the internship offer opportunities for learning and development?

Yes, the internship provides opportunities to gain knowledge about risk management, participate in education programs, and be involved in operational team projects.

What is MedPro Group's commitment to equal employment?

MedPro Group is an Equal Opportunity Employer, ensuring a fair and inclusive workplace for all individuals.

Is there a requirement for work authorization?

Yes, candidates must have the authorization to work in the United States without requiring visa sponsorship, both now and in the future.

Where is the internship located?

The internship is located at MedPro Group's headquarters in Fort Wayne, Indiana.

What type of organization is MedPro Group?

MedPro Group is an industry-leading Berkshire Hathaway insurance company that focuses on providing healthcare liability coverage and risk management solutions.

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MedPro Group

Science & Healthcare
Industry
501-1000
Employees
1899
Founded Year

Mission & Purpose

As the nation’s first provider of malpractice insurance, MedPro Group has served the healthcare community since 1899 – providing customized insurance and risk solutions across the continuum of care. We're also a Berkshire Hathaway company with an A++ financial strength rating from A.M. Best. We protect you so you can focus on what really matters - caring for your patients.