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International Ops Internship - Dublin

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Indie Campers

3mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Logistics
  • Dublin

AI generated summary

  • You must be a student or recent grad in Hospitality, Tourism, or related field; fluent in English; possess a driver’s license; and thrive in dynamic, international, customer-focused environments.
  • You will assist with guest check-ins, process payments, align reservations, maintain campervans, support team stock monitoring, and troubleshoot operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

Responsibilities

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

FAQs

What is the main responsibility of an International Operations Intern?

The main responsibility of an International Operations Intern is to represent the brand in person, providing world-class customer service to guests during their check-ins and check-outs, while also supporting back-office operations such as managing campervan reservations and maintaining quality control.

What are the qualifications required for this internship?

Candidates should be students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or related fields, fluent in English, possess a work permit and valid driver's license, and have a strong customer service orientation.

Is accommodation provided for this internship?

No, accommodation is not included in the internship compensation.

What kind of training will interns receive?

Interns will receive both online and on-the-job training that focuses on developing skills in guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.

Are internships at Indie Campers paid?

Yes, all internships are compensated, with the payment amount depending on the location, country, and region.

Is this internship suitable for someone who enjoys meeting new cultures?

Yes, this internship is ideal for individuals who like international environments and have a passion for meeting new cultures.

Is there an opportunity for permanent employment after the internship?

Yes, there are international opportunities and the possibility of integration into Indie Campers after the internship.

Can I apply if I am not currently studying?

Yes, recent graduates are also eligible to apply for this internship position.

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Indie Campers

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.