Logo of Huzzle

International Ops Internship - Manchester

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Business, Operations & Strategy
  • Manchester

AI generated summary

  • You must be a student/recent grad in related fields, fluent in English, with a work permit, valid driver’s license, strong customer service skills, and a problem-solving mindset.
  • You will manage customer check-ins, align reservations, ensure campervan quality, and assist with stock monitoring and operational issue troubleshooting.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

Responsibilities

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

FAQs

What is the location of the International Ops Internship?

The internship is located in our Depot in Lisse - Amsterdam.

Who is eligible to apply for this internship?

We are looking for university students or recent graduates in Hospitality, Tourism, International Studies, Business Administration, or a related field.

What are the main responsibilities of an International Operations Intern?

Interns will be involved in front-office activities like customer service and sales, as well as back-office activities such as operations handling, quality control, and support activities.

Is fluency in English required for this position?

Yes, fluency in English is mandatory for this internship.

Do I need a valid driver's license to apply?

Yes, a valid driver's license is mandatory for this internship position.

What kind of training can interns expect?

Interns will receive online and on-the-job training to develop skills in guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.

Are internships compensated?

Yes, all internships are compensated, with the amount depending on location, country, and region. Accommodation is not included.

Is there a possibility of permanent employment after the internship?

Yes, there are international opportunities and the possibility of integration into Indie Campers after the internship.

What qualities are we looking for in a candidate?

Ideal candidates should have a strong customer service orientation, a problem-solving mindset, enjoy meeting new cultures, and be enthusiastic about working in a dynamic environment.

What type of work environment can interns expect?

Interns can expect a fast-paced, dynamic work environment with opportunities to connect with people from diverse backgrounds.

The Way to Go

Travel & Leisure
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Indie Campers is your go-to marketplace for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.