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Internship – Merchandise Operations (Summer 2025)

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Universal Orlando Resort

Sep 21

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
    Business, Operations & Strategy
  • Orlando

Requirements

  • In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
  • Recent graduates will not be eligible for this program.
  • Minimum cumulative 2.8 GPA is required.
  • An official transcript may be required upon request.
  • Preferred majors include: Business Management, Hospitality.
  • Basic finance understanding required.
  • Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint.
  • Strong interpersonal skills, problem-solving abilities and organization.
  • Exceptional attention to detail.
  • Superior written & verbal communication skills.
  • Work in a fast-paced environment and adhere to deadlines.
  • Ability to work autonomously and/or in teams.
  • Consistent attendance.
  • Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than August 2025.
  • Universal

Responsibilities

  • Participates in location operations, including opening and closing procedures.
  • Manages locations in cleanliness, merchandising, and visual standards.
  • Assists with talent management, which includes having effective communication and human resources.
  • Follows Standard Operating Procedures and policies, and learns leadership skills focusing on fairness and consistency.
  • Manages location P&L including labor, non-labor, and cost of goods.
  • Understands the inventory process including buying, shipping, warehouse, and relieving inventory.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
  • Performs other duties as assigned.

FAQs

What are the application deadlines for the internship?

Applications close on October 4th, 2024, at 11:55 PM ET.

What are the dates for the Summer 2025 internship program?

The internship program will run from approximately June 2025 to August 2025.

What will the intern learn during this internship?

The intern will learn all aspects of the Merchandise operation, including retail operations, games, outdoor carts, candy stores, warehouse operations, P&L categories, budgetary expenditures, and leadership skills.

What are the major responsibilities of the intern?

Major responsibilities include participating in location operations, managing cleanliness and merchandising standards, assisting with talent management, following Standard Operating Procedures, managing P&L, understanding inventory processes, and adhering to Environmental, Health & Safety responsibilities.

What are the educational requirements for this internship?

Candidates must be in pursuit of an Associate, Bachelor, or Graduate degree at an accredited institution with a current class standing of Junior or above, and a minimum cumulative GPA of 2.8 is required.

Are recent graduates eligible for this internship?

No, recent graduates are not eligible for this internship program.

What preferred majors are considered for this internship?

Preferred majors include Business Management and Hospitality.

Will housing be provided for the interns?

No, Universal Orlando does not provide housing; interns are responsible for their own housing and transportation.

Is this internship paid?

Yes, all internships are paid, and interns may be eligible for financial assistance toward housing if applicable.

Is the internship an in-person experience?

Yes, this internship will be an in-person experience based in our Orlando offices.

What skills are preferred for success in this internship?

Preferred skills include basic finance understanding, efficiency in Microsoft Office Programs, strong interpersonal skills, problem-solving abilities, exceptional attention to detail, and superior communication skills.

Are accommodations available for individuals with disabilities?

Yes, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

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Universal Orlando Resort

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Entertainment & Media
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

For years, we’ve been creating a legacy of unforgettable experiences for our guests. Our guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation…it’s The Universal Way. It’s who we are. It’s what we do. And, it’s the reason we strive to be recognized as the number one entertainment destination in the world. As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that! It’s a big Universe. Where do you fit in?