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IT Intern - ITSM

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Cintas

7d ago

  • Internship
    Full-time
    Summer Internship
  • Software Engineering
    IT & Cybersecurity
  • Mason

AI generated summary

  • You must be enrolled in an IT-related degree, know Microsoft Office, understand tech principles, and possess strong communication skills. Knowledge of network, desktop, and server technologies is essential.
  • You will implement ITSM practices, configure the ESM platform, collaborate with IT leaders, enhance processes, and support end-users by troubleshooting and guiding on ITSM.

Requirements

  • Currently enrolled in an associate's, bachelor's or master's degree program in computer science, information systems, or other IT-related field
  • Strong understanding of Microsoft Office suite (e.g., Word, PowerPoint, Excel, Teams)
  • Knowledge of the principles, methods, and techniques used in engineering, information systems, and related technical support
  • Knowledge of network, desktop, and server technologies
  • Strong verbal and written communication skills

Responsibilities

  • Direct contributor with the implementation and integration of ITSM concepts and best practices across the organization, ensuring alignment with business goals and objectives
  • Engage in the configuration and maintenance of the ESM platform, including the CMDB and other integrations
  • Collaborate with other IT leaders to support and enhance business processes
  • Active member in projects to improve and transform the platform, including process improvement, automation, and integration with other systems
  • Provide support to end-users, troubleshooting issues, and providing guidance on ITSM processes

FAQs

What is the job title for this position?

The job title is IT Intern - ITSM.

What team will the intern be working with?

The intern will be working with the Enterprise Service Management team.

What will the intern be responsible for?

The intern will be responsible for assisting with improvement requests, project implementation, and development and testing activities related to ITSM concepts and best practices.

What academic qualifications are required for this internship?

Candidates must be currently enrolled in an associate's, bachelor's, or master's degree program in computer science, information systems, or another IT-related field.

What skills are essential for applicants?

Essential skills include a strong understanding of the Microsoft Office suite, knowledge of engineering principles, information systems methods, as well as network, desktop, and server technologies, along with strong verbal and written communication skills.

Is this position full-time or part-time?

This position is full-time.

What are some opportunities available to the intern?

Interns will gain first-hand ITSM and ITIL experience and have the opportunity to collaborate with a team to propose and implement ITSM solutions.

What kind of company is Cintas?

Cintas is a publicly held company that provides a wide range of products and services, including uniforms, safety products, and facility services to help businesses prepare their operations.

What type of employment status does this internship have?

The internship is classified as temporary employment.

When is the working shift for this internship?

The working shift for this internship is the first shift.

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Cintas

Real Estate
Industry
10,001+
Employees
1968
Founded Year

Mission & Purpose

Headquartered in Cincinnati, Cintas Corporation (Nasdaq: CTAS) provides highly specialized services to businesses of all types primarily throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom cleaning and supplies, tile and carpet cleaning, promotional products, first aid, safety, fire protection products and services.

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