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IT Support Intern (12 months)

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SLB

Apr 17

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
  • Cambridge

Requirements

  • Penultimate or final year students studying Information Technology, Networking, Computing (or a simular field)

Responsibilities

  • Assisting in administering the Linux and Windows infrastructure
  • Troubleshooting hardware, operating systems and software
  • Researching innovative ideas and solutions within different areas of IT
  • Assist with managing audio and video conference systems based at Abingdon
  • Resolve and close incidents and service requests as per help desk procedures and allocated timelines.
  • Escalate unresolved incidents and service requests within agreed timescales.
  • Log incident and service request details per help desk procedures.
  • Ensure tickets are updated at all times until issues are resolved.
  • Comply with Quality, Health, Safety and Environment policies and IT policies.
  • Liaise with customers, other IT support groups and third-party providers when necessary.
  • Perform staging of PCs.
  • Maintain Global Asset Management database with updates related to the assigned hardware.
  • Assist with SCSI on IT security issues and virus elimination.
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SLB

We are a global technology company, driving energy innovation for a balanced planet.

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Employees

Mission & Purpose

We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.