Logo of Huzzle

IT Support Intern

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    IT & Cybersecurity
  • Columbus, +2
  • 5d left

AI generated summary

  • You must be enrolled in an accredited college/university with at least 12 semester units in a related major and maintain enrollment throughout the internship. College credit may apply.
  • You will set up and maintain hardware/software, resolve issues, track work history, assist clients, perform equipment maintenance, and provide software support as assigned.

Requirements

  • The Intern must be enrolled in an accredited two‑year or four‑year college/university carrying a minimum of 12 semester units or eight quarter units with freshman, sophomore, junior, or senior standing in a related major and must maintain enrollment throughout the internship.
  • The internship/training must be in the student's field of study.
  • College credit may apply to some internships.

Responsibilities

  • Setup, maintain, and repair District-owned computer hardware and software assets, including printers.
  • Perform routine equipment maintenance ensuring software and hardware are maintained with current security patches or versions.
  • Maintain equipment inventory.
  • Install, test, maintain, and support packaged (such as off-the-shelf) hardware and software based on scripted instructions.
  • Investigate computer problem reports until satisfactory resolution is obtained.
  • Track and maintain a history of work done on personal computers.
  • Work in accordance with assigned priorities and schedules based on assigned notifications created by customers or oneself.
  • Assist ET Service Center by providing coverage answering phones and resolving customer (District colleagues) issues.
  • Communicate effectively with clients on problems and propose and implement solutions in a timely manner.
  • Provide software assistance, including, but not limited to, creation and maintenance of spreadsheets, databases, and presentations.
  • Accountable for other duties as assigned.

FAQs

What are the working hours for the IT Support Intern position?

The position supports 20-30 hours per week during the school year, depending on student availability, and 40 hours per week when school is not in session.

When does the job position close?

The IT Support Intern position closes on April 10, 2025, at 11:59 p.m. Central Time.

What is the salary range for this internship?

The typical pay grade starting salary range for the IT Support Intern position is $24.89 - $28.72 per hour.

Is previous experience required for this internship?

No previous experience is required, but candidates must be enrolled in an accredited two-year or four-year college/university in a related major and maintain enrollment throughout the internship.

Will the intern need to travel for this position?

Yes, travel is required up to 25%, typically within the state of Nebraska, with no or minimal overnight stays (less than 3 per month).

Are there any benefits provided for this internship?

Yes, Nebraska Public Power District offers a competitive starting salary along with opportunities for growth and various benefits including medical and dental insurance, a 401K retirement plan, paid holidays, and paid vacation.

What are the core competencies expected from the intern?

The core competencies include customer focus, teamwork/diversity and inclusion, integrity/excellence, public service/environmental stewardship, and safety.

How are interns supported in their technical skills development?

Interns will assist Enterprise Technology Support with various tasks to support end-users, including installation and maintenance of desktop hardware and software components.

What kind of tasks will the intern perform?

The intern will set up, maintain, and repair computer hardware and software, investigate computer problem reports, provide assistance to the ET Service Center, and create and maintain spreadsheets, databases, and presentations.

Energy
Industry
1001-5000
Employees
1970
Founded Year

Mission & Purpose

Nebraska Public Power District is a public corporation and political subdivision of the state of Nebraska. We operate an integrated electric utility system including generation, transmission, and distribution facilities. We work in partnership with other utilities, businesses, and community leaders to serve more than 530,000 Nebraskans with retail or wholesale electric power and energy-related services. As a public power utility, we are governed by an 11-member Board of Directors, popularly elected from within our chartered territory which includes all or parts of 84 of Nebraska's 93 counties.

Benefits

  • Health & Wellness

    At NPPD, we care about the health and wellness of our employees. We offer new teammates two competitive hospital / medical plan options to fit their lifestyle and family needs.

  • Retirement Savings

    NPPD employees may participate in two retirement plan options – a 401(k) plan and a 457(b) plan. Both plans allow for pre-tax or Roth contributions. After the first six months of employment, the 401(k) plan includes a generous matching contribution from NPPD.

  • Other Benefits

    Employees earn vacation on a schedule commensurate with their years of service. We also offer paid holidays as well as personal and family medical leave, including birth mother recovery leave and parental child bonding leave.