Leasing Community Intern - Charlotte

Cardinal Group Companies

Jun 3

Applications are closed

Internship
Part-time
Summer Internship
Real Estate & Property
Charlotte

Requirements

High school diploma or equivalent.
Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
Must have completed a minimum of one year at the enrolled accredited college or university.
Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position.
Must be a current or future leaseholder of community.
Must live on designated community floor, per community guidelines, as assigned by Community Manager.
Able to lift up to 40 lbs.
Must have a valid driver’s license.
Available to be scheduled for work approximately 20 hours per week.
Available evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
Administrative Front Desk tasks and duties.
Participate in Cardinal Way of Leasing (CWoL) training as required.
Utilize the Cardinal Way of Leasing by:
Warmly greeting prospective clients
Answering incoming leasing calls
Determining needs and preferences
Professionally presenting the community and apartment homes
Utilizing feature/benefit selling
Closing the sale
Following up
Complete all lease applications and lease file paperwork.
Required to pass third party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
Be an expert on current market conditions and trends, by shopping competition and attending Cardinal trainings.
Maintain cleanliness of the tour path to ensure for a positive first impression of the community.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with various additional community projects as assigned by the Community Manager.
Participate in Cardinal U training as required.
“On-call” responsibilities (lock-outs, nightly rounds, etc.)
Required to work evenings and weekends

FAQs

What is the primary responsibility of a Leasing Community Intern?

The primary responsibility of a Leasing Community Intern is to deliver high-quality customer service to residents while striving for 100% occupancy through the retention of existing residents, leasing current availability, and pre-leasing future availability.

What skills are required for a Leasing Community Intern?

A Leasing Community Intern must possess skills in cooperation and collaboration as a team, along with a strong dedication to customer service.

Is customer service important in this role?

Yes, customer service is a crucial aspect of the Leasing Community Intern position, as the intern must ensure a high level of service and dedication to the residents.

What does striving for 100% occupancy involve?

Striving for 100% occupancy involves retaining existing residents, effectively leasing current apartments, and pre-leasing any future availability to ensure that all units are occupied.

Will the Leasing Community Intern work independently or as part of a team?

The Leasing Community Intern will need to work as part of a team, emphasizing cooperation and collaboration to achieve common goals.

What should a candidate highlight in their application for this internship?

A candidate should highlight their customer service skills, teamwork abilities, and any relevant experience related to leasing or community engagement.

Cardinal Group Companies

To be the best place to work, in any industry, for Anyone, so we can build engaging communities where Residents thrive

Real Estate

Industry

1001-5000

Employees

Mission & Purpose

The strength of Cardinal is rooted in our identity. We know who we are – we are a culture-based company that attracts top talent, strives for excellence through team performance, and allows the percolation of the best ideas throughout the organization as a means of constant improvement in and throughout our businesses. We launch new opportunistic ventures in synergistic and complementary sectors. Our culture and our commitment to excellence have built a strong-and-valuable reputation in the labor, client, and equity markets.